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SERVPRO of Southeast El Paso/Butterfield outlines the types of water damage and how to handle them

1/26/2023 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield explains the three common categories of water damage.

As a home or business owner, there's always the chance of a pipe leaking and flooding or a machine or appliance malfunctioning and splashing water everywhere.

When this happens, and you call a water damage restoration company, they'll ask you to describe the "type of water damage" you have.

Why? Because the first stage in water damage restoration is determining the source of the water damage. Depending on this information, water damage repair experts tailor their techniques to ensure a fast and efficient restoration.

The team at SERVPRO of Southeast El Paso/Butterfield, a water damage restoration company in El Dorado, East El Paso, TX, has outlined the three common types of water damage below.

Type 1: (category one water damage) - clean water

Category one is water damage caused by water from a clean source. It is the easiest type of water damage to manage since it's clean water from a typically hygienic or natural source and is expected to contain fewer hazardous microorganisms.

Clean water damage typically results from a faulty appliance, a broken sprinkler, a busted pipe, melting snow, or rainwater.

Despite being less dangerous, clean water must be restored quickly and correctly to avoid mold and mildew. If left unattended for a long time, the water can cause mold to grow in less than 24 hours. It could also attract bacteria, which would make it harmful.

It's best to call a water damage restoration specialist like SERVPRO of Southeast El Paso/Butterfield for clean water damage restoration.

Type 2: (Category two water damage) - gray water

Category 2 water damage is water damage caused by gray water, often referred to as sullage. Greywater refers to wastewater from domestic appliances such as sinks, washing machines, dishwashers, bathtubs, and showers. It usually has fewer germs when compared to blackwater and can be utilized for non-potable tasks like toilet flushing. Greywater still has trace levels of pollutants, which, when consumed, can cause disease.

A massive storm, an overflowing plumbing fixture or appliance, or even a burst pipe can all result in greywater flooding.

It's essential to exercise caution when cleaning greywater damage. Wear safety gear, and keep kids, pets, and those with weakened immune systems away from the flooded area. It's best to employ water damage restoration specialists to carefully clean up and sterilize the area if the damage is significant. The cleaning must also be done quickly to prevent mold growth.

Type 3: (Category three water damage) - black water damage

This type is the riskiest kind of water damage. It frequently happens due to natural disasters or when raw sewage is dumped. It is usually contaminated with pathogenic microorganisms, pesticides, or other dangerous biological and/or chemical agents.

Remember that black water damage may not always be black. Flooded freshwater or ocean water is sometimes referred to as black water due to the numerous unidentified toxins that might be present at any given moment.

It is not recommended that you clean up black water damage yourself. Get in touch with a licensed water damage restoration specialist to analyze the issue and create a strategy to clean up the damage.

Get professional water damage restoration services in Dorado East and El Paso, TX

If you need reliable and effective water damage restoration services to restore your property to its preloss state, get in touch with the team at SERVPRO of Southeast El Paso/Butterfield. SERVPRO of Southeast El Paso/Butterfield provides 24/7 water damage restoration services to residents and businesses in Dorado East and El Paso, TX.

They have a team of highly experienced water restoration technicians ready to recover and restore your property fast. They will clean and dry your whole space and restore any affected belongings.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to speak to a restoration technician about your needs.

SERVPRO of Southeast El Paso/Butterfield shares effective water damage cleanup tips

1/26/2023 (Permalink)

Blog Summary: The best way to handle water cleanup in a flooded property is to hire a certified water damage restoration company.

Water may be extremely beneficial, but it's also quite damaging. Even the smallest quantity of water can cause damage to your property or belongings if not cleaned up properly. But cleaning up water, especially large-scale water damage, isn't just about wiping it with a rag.

Improper cleaning can lead to structural damage since water can soak into the property structures and slowly damage them from the inside. Inefficient cleaning can also lead to mold growth, damaging your property's surface and the air around it.

With this in mind, the team at SERVPRO® of Southeast El Paso/Butterfield, a top-rated water removal and restoration company in East El Paso, TX, has outlined the following essential things to know about water cleanup.

1. The source of the water matters

Not all types of water are the same. Like you can't drink or bathe with any water, you can't just wipe off or pack out any type of water. There are three categories of water damage based on the source; clean water, greywater, and blackwater.

As the name implies, clean water is water from a clean source, like a plumbing pipe. It contains little or no contamination and is easier to deal with.

Greywater is a bit dirtier than clean water. It could be water from washing machines, dishwashers, or showers. Greywater often contains bacteria that can harm your skin, so you'll need to wear protective gear when cleaning it.

On the other hand, blackwater is dirty water from weather-related floods, the sea, sewage backups, and others. This type of water is highly contaminated and is best for experts to clean up. In the case of a sewage backup, they'll need to pack up the water and dispose of it elsewhere.

2. Delays are dangerous

If there's any time this saying is true, it's when dealing with water damage restoration. Delaying the restoration can lead to more damage. For instance, wooden furniture affected by water damage can still be restored after an hour. However, the wood would grow soft if left for too long, making it irreparable.

Another reason to be quick about water damage clean-up is mold. Mold and mildew can form on a water-damaged surface within 24 hours. So, if you delay too long, you'll have to pay for mold removal.

3. Search for hidden moisture

Water is quite tricky and can get into places you wouldn't think of. Your walls may look all dried out but still have water soaked into them. It is why water damage restoration experts like SERVPRO of Southeast El Paso/Butterfield use state-of-the-art tools like moisture detectors to search out areas that still have moisture.

Hence, it is best to work with a water damage restoration company, as you may not have any of these tools.

4. It's best to seek expert help

You don't want to have to handle the laborious task of cleaning and drying out water damage by yourself. Calling a water removal and restoration company as soon as you discover water can help guarantee that the area is cleaned correctly and is suitable for habitation in no time.

A skilled water restoration technician can identify and promptly address problems that frequently lurk below the surface. They know the areas where the water will likely hide and how to get the moisture out of your structures and belongings.

Get professional water damage restoration in East El Paso, TX

SERVPRO of Southeast El Paso/Butterfield is the team to call if you have a water damage situation in East El Paso, TX. Their team of specialists can address any issue involving busted water pipes, damaged sewage lines, or broken sump pumps.

They have the tools and experience to clean up the water and return your space to its preloss condition as quickly as possible.

Are you ready to get started? Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 for more information about their restoration services and how they can help you.

What to do after a rainstorm to protect your Montwood property

1/26/2023 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield outlines the steps property owners should take after a rainstorm.

Montwood storms can be catastrophic to properties and can damage your roof, walls, flooring, cars, and even your furniture. Knowing what to do after a storm can significantly change the course of events, reduce the level of damage, and save you money.

The team at SERVPRO of Southeast El Paso/Butterfield, a leading restoration company offering flood restoration services in Montwood, El Paso, TX, has outlined the following things property owners should look out for after a storm.

What to look out for after a storm

1. Roof damage

A storm can damage a large part of your roof, depending on its force. Look for missing shingles from the ground up. The damage could be more severe if hail hits your location. Call your insurance provider if your roof is damaged. They will send a qualified professional to assess the roof damage and determine the right amount of claim you are entitled to.

2. Check for debris on your roof

If you observe huge sticks or branches on your roof or close to your siding, the storm likely strikes your home with force. It might be challenging to evaluate the damage because of the obstructions, but it is still essential to find any damage.

Avoid climbing onto your roof to remove debris or conduct an inspection if it is unsafe to do so.

3. Check your sidings

Your siding can be dented by even tiny hailstones, especially if it is made of aluminum or another soft material. Although this is a simple remedy, leaving it undone puts your house at imminent risk of leaking. Dents can loosen your siding or leave tiny openings or fractures, allowing water to leak in and weaken the outside and inside of your property.

Also, check for missing or loose sidings, and have them replaced immediately. You don't want to expose your property to more damage.

4. Roof or ceiling leaks

A waterproof substance is laid on every roofing system to safeguard the interior of the building. Your roofing system can become vulnerable during a strong storm because of shifting ties or missing shingles. Any damage to the structural integrity of your roof can result in leaks.

5. Check for broken or clogged gutters

If your gutters are blocked, the only place for water to go is down the side of your house and beneath the shingles, which can damage the fascia and soffit.

Even though gutter issues don't happen as frequently as siding or roof damage, bad weather can still cause them. Quickly inspect your gutters after a significant storm. If they are blocked or dripping, it may be time to call a gutter service. Even though gutter problems might not appear serious, they can cause floods and other issues.

6. Check for defective window frames

Professionals install frames and windows to be solid and withstand all weather conditions. However, intense storms have proven to damage window frames or move them out of position. Always check your window frames to ensure they are in position, as any alteration can lead to leaks and water damage to your property.

What to do if a storm damages your home

Storm damage is often accompanied by water damage to parts of your home. The best action is to hire flood restoration services like SERVPRO of Southeast El Paso/Butterfield. They'll inspect all aspects of your home for damage, clean up, and dry any water. They can also work with third-party restoration contractors to repair any damaged part of your home.

Are you ready to get started? Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 for a free quote.

Why you need to hire a professional restoration company for water damage and fire restoration needs

12/21/2022 (Permalink)

Blog Summary: The article explains why hiring a professional restoration company is the best option for your water damage and fire restoration needs.

Water and fire damage are two of a homeowner’s worst nightmares. Having to deal with any of these damages is where you never want to find yourself. However, water and fire damage are common occurrences in the US. Every day, 14,000 people in the US are affected by water damage.

When water or fire damage occurs, homeowners are tempted to carry out the restoration process themselves to save costs. However, some tasks are best left to trained professionals. SERVPRO® of Southeast El Paso/Butterfield explains why you should hire a restoration company to help with your water damage and fire restoration needs.

Restoration of structural integrity

During a water or fire accident, the structural integrity of a property may be compromised. With the help of a restoration company, you can get your home back to the stage it was before the damage as quickly as possible.

In many states, there are building codes that a property needs to comply with before it can be declared fit for people to occupy. A restoration company knows all the regulations a property needs to fulfill before it's declared safe for living.

It helps you save money

The primary motivation for people opting to carry out the restoration process on their own is to save money. It is common for homeowners to think they can save costs by renting the equipment they need and getting the job done on their own. However, homeowners who take this route usually spend more money than they should.

While they may be able to save money at the beginning, they’re likely to create more long-term problems that will cost them more money in the future.

They’re trained professionals

Many factors go into restoring a home and making it fit for people to occupy once again. If you’re dealing with water or fire damage, you’re better off passing the task to trained professionals because they have the skills and equipment to help you adequately restore your home. They know precisely what your property needs to return it to its top shape quickly.

If you hire a restoration company like SERVPRO of Southeast El Paso/Butterfield, in addition to their well-trained technicians, they also have the experience to ensure that the restoration process of your home is done properly.

The right set of tools

Depending on the extent of damage you’re dealing with, you will need advanced equipment that only a restoration company can have to carry out proper cleaning and restoration work. With their tools, they can take your home back into its former condition in as little time as possible.

Perfect understanding of how home insurance works

Unless you’ve had to deal with insurance companies on water and fire damage before, filing a case can be frustrating. When you hire a restoration company, they can handle the insurance claims process on your behalf. They work with insurance companies regularly and know how to navigate the whole process on your behalf easily.

When you hire a professional water and fire restoration company like SERVPRO of Southeast El Paso/Butterfield, you can sit back and let them handle the restoration of your home and the insurance paperwork on your behalf.

Professional water damage and fire restoration services in El Dorado East El Paso, TX

SERVPRO of Southeast El Paso/Butterfield offers professional water damage and fire restoration to residents and businesses that have experienced either water or fire damage in the El Dorado East El Paso, TX area.

SERVPRO of Southeast El Paso/Butterfield is a locally owned full-service restoration company with a team of well-trained technicians that will respond quickly to your call and kickstart the restoration process immediately.

Call them at (915) 234-2679 for more information.

SERVPRO of Southeast El Paso/Butterfield shares ways to keep mold out of your home

12/21/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield shares the dangers of mold infestation at home.

Having mold in your home makes it unattractive, but beyond the aesthetics, it can also pose health hazards to you and your family.

Generally, having mold in the home is undesirable. It can compromise the home's structural integrity and the family members' health. In as short as 24 hours, mold can grow in places rich in organic materials and moisture left by water damage. The spores of molds can spread in the air through the vents and colonize the entire space. Although inhaling these spores is not usually known to aggressively harm humans because the mycotoxins they carry are generally stable, prolonged exposure to the mold may cause the human body to develop an allergy.

SERVPRO of Southeast El Paso/Butterfield, a full-service mold removal and remediation company, has shared the common signs of mold infestation at home.

What are the signs of mold infestation at home?

Here are the common signs of mold infestation to look out for on your property:

  • Strange musty odors
  • Dark stains on walls or ceilings
  • Recent water or moisture issues
  • Peeling wallpaper
  • Dark-colored spots in fabrics
  • Persistent coughs and colds among inhabitants
  • Sudden asthma attacks of a family member

Easy ways to check for molds at home

As a homeowner, sometimes it can be difficult to tell if what you’re looking at is an old stain or a sign of mold starting to infest your home. Here’s how to know if it’s a sign of an emerging mold problem:

The stain has a musty, earthy smell.

There is an adequate source of moisture where the stain is found.

With a drop of bleach on it, the color lightens up within a minute.

Unlike dirt or old stains, if mold is left unchecked, it will continue to grow and spread. To mitigate a potential mold problem in your property, you need to call mold remediation specialists like SERVPRO of Southeast El Paso/Butterfield to help you get rid of mold the moment you see it.

How to keep mold out of your property

For mold to grow, certain conditions need to be present. While mold growth is a common occurrence in many homes, there are still steps you can take to control mold growth:

1. Control humidity levels

It is important to keep humidity levels down as much as possible. You can use an air conditioner or dehumidifier to keep the level low.

2. Fix leakages promptly

If there’s a leaking roof or pipe, immediately fixing it will help you control mold growth. Dampness is the primary condition mold needs to grow. Leakages will make that possible. Should there be any leakage or flooding, ensure you clean and dry the affected part of your home.

3. Proper ventilation

There needs to be enough ventilation to make your home a difficult place for mold to grow. Your laundry, shower, and cooking areas should be well-ventilated. The exhaust fans and dryer you use should vent outside your home.

Professional mold remediation services in East El Paso, TX

If you’re dealing with mold in your home in the East El Paso, TX area, SERVPRO of Southeast El Paso/Butterfield is the company you can trust to handle your mold remediation process efficiently and restore your property promptly.

They have a process that involves inspecting and assessing mold damage, removing mold and mold-infested materials, and cleaning contents and belongings. Their mold removal and remediation specialists are highly experienced at handling different types of mold damage; you can never go wrong with them.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679.

Steps to take if you live in a flood zone

12/21/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield shares ways to ensure safety and save property during flooding.

Flooding is one of the most common seasonal hazards, and restoration by professional teams is required. While it’s a terrible experience to have as a homeowner, flooding is frequent, especially during fall.

When flooding happens, it creates so much damage that some people have to start their home restoration process from ground zero. However, in some cases, the damage can be limited if people know the proper steps to take in the case of a flooding situation.

SERVPRO of Southeast El Paso/Butterfield shares tips that homeowners can use to handle flooding effectively.

1. Know the flooding situation in your area

To effectively handle a flooding situation, homeowners must know if their homes are in a flood zone. This information can be found on the FEMA flood map online. If the home is in a flood zone, being extra prepared will make handling the effects of flooding much more manageable.

2. Buy flood insurance

Many homeowners make the mistake of not buying flood insurance, thinking that home insurance is all they need. However, standard home insurance will not likely cover homes damaged by flood. Since flooding can be due to many factors, it is worthwhile to get flood insurance whether the home is located in a flood zone or not.

As a homeowner, having flood insurance will make it easy for the water damage restoration company you hire to file a claim on your behalf and help you with the whole process. A restoration company like SERVPRO of Southeast El Paso/Butterfield has a team of well-trained technicians who will put your needs first.

3. Stop water from entering your home

If there’s a flood warning in your area, one of the ways to handle flooding is to prevent water from minor floods from entering your home.

Here’s how to prepare your home:

  1. To prevent water from entering your home through doors and windows, you can use sandbags and flood boards.
  2. Air bricks should be sealed with cloths, towels, or plastic covers.
  3. Plugs should be put in baths and sinks, and use a sandbag or plastic bag filled with a heavy object or garden soil.

4. Clean Your Gutters

Before heavy rainfall starts, you must clear out your gutters and drains. If there’s debris clogging your gutters, it can cause severe damage with heavy rains.

5. Evacuate if necessary

During a severe flooding situation, there should be an evacuation order. However, even if there’s no evacuation order for the whole area, you should evacuate if the flood water makes it difficult for you to move around your home.

If an evacuation is in place, relocate your family to a temporary shelter as soon as possible.

6. Protect your documents

Important documents should be kept in a waterproof container to avoid damage. In addition, your valuables should be moved to higher ground.

If your home has a second floor, moving electronics, books, and other things that can be damaged by water into it is a great measure. Otherwise, you can use the attic to store your valuables.

Get professional water damage restoration services in Montwood, El Paso, TX

SERVPRO of Southeast El Paso/Butterfield is one of Montwood, El Paso, TX’s leading seasonal hazards and restoration companies. They offer water damage restoration and cleanup services to residents and businesses that have had their properties damaged by flood water.

They have a team of well-trained professionals that will promptly respond to your call at any time of the day.

To learn more about their water restoration service, call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679.

The benefits of hiring a water removal expert versus doing it yourself.

11/30/2022 (Permalink)

SERVPRO® of Southeast El Paso/Butterfield outlines the pros of working with a water damage restoration expert instead of doing it on your own.

As a property owner, it might seem cheaper to handle water damage issues yourself than hire a professional. After all, it just requires getting rid of the water, right? But water damage restoration involves much more, and hiring a water removal company can save you a lot of money in the long run.

The team at SERVPRO, a full-service water damage restoration company in the El Paso area, has outlined the following benefits of hiring a restoration specialist instead of going the DIY route when dealing with water damage:

1. Quick reaction and restoration

Water damage incidents can leave you disoriented. You'll need time to get yourself back and ensure everyone is safe before getting on with the restoration. Unfortunately, the effects of the water on your property only get worse every minute you wait. Quick restoration is necessary, and a water removal professional can help you achieve that.

After receiving your initial call, most water damage restoration specialists will respond within 2 to 4 hours to assist in containing the damage and halting its progression.

These professionals also have specialized tools and extensive experience, so the restoration process will be faster than if you do it yourself.

2. Access to Professional-Grade Tools

Water damage restoration professionals use various cutting-edge tools to ensure that all extra water has been removed from a property.

Shop vacuums, air movers, and dehumidifiers are part of the sophisticated drying tools a reputable restoration company would have.

Air movers enhance evaporation, which aids in the drying process, and can reduce indoor humidity to a manageable level. On the other hand, dehumidifiers are used to eliminate water from the air, building materials, and belongings.

You most likely don't have any of these tools to do the job effectively, and buying them would cost you more than hiring a professional.

3. Identifying water leak sources

Sometimes it can be challenging to locate the source of water damage yourself. People often neglect the possibility of multiple causes for water leaks and just address the most obvious ones. However, this can be dangerous, as concealed sources of minor leaks through a wall or ceiling can cause massive damage to your property's structure.

Water removal professionals like SERVPRO of Metairie have modern tools to find water damage before it's too late. Their knowledge can be pretty helpful in swiftly locating the origins of water leaks and fixing them to protect your property.

4. Attention to detail

Water damage restoration requires attention to detail to ensure every drop of water has been dried up. This is often not the case if you go the DIY route. You may not have the patience to do the job as meticulously as a professional would, and even if you do, you may not know whether there's still moisture soaked into the structures.

On the other hand, water removal professionals are trained and certified and would give the job the attention it needs. They are also experienced in finding and eliminating any moisture on the property.

Get Professional water damage restoration services in El Paso, TX.

SERVPRO® of Southeast El Paso/Butterfield offers professional water damage restoration to residents and businesses in Texas. Their team is equipped with the knowledge and modern tools required to complete the restoration swiftly and effectively.

They don't just clean and move on. They handle every part of the restoration with great care to ensure no moisture is left behind. The team can also help with mold remediation and insurance claims.

SERVPRO of Southeast El Paso/Butterfield outlines the steps to mitigate storm damage.

11/30/2022 (Permalink)

Hurricanes and storms come with various extreme weather phenomena like high winds, storm surges, waterborne debris, Tornadoes, and more. Except for tornadoes, it is possible to design a structure to withstand the extreme conditions associated with storms and hurricanes.

Hurricane and storm mitigation can help safeguard your family and keep them from wreaking havoc on your home.

The professionals at SERVPRO of Southeast El Paso/Butterfield, a leading water damage repair company in the El Paso area, have put together this guide to help homeowners mitigate the impact of storms and hurricanes.

Hurricane and Storm Preparedness Plan

When a hurricane is approaching an area, you usually have some time to take precautionary measures before the storm arrives. 

Here are some steps you can take to mitigate storms and hurricanes:

  • Protect Your Doors and windows

Cover all exposed windows and glass surfaces with storm shutters, such as glass doors and skylights. You can find several types of shutters at your local construction supply stores or make your own shutters out of plywood.

Severe winds can also damage garage doors and double-entry doors. Consider installing reinforcing girts and strengthening the wheel tracks to improve the safety of your garage. You can also fortify double-entry doors by using sliding bolts, heavy-duty deadbolts, or longer hinge attachments on the door and frame.

  • Follow The Guidelines For Cutting Down Trees

During strong winds, trees can fall and damage structures like power lines. Therefore, large trees and bushes should be pruned to prevent such occurrences. If a power outage occurs, maintain a safe distance, avoid stepping or jumping over the power lines, and avoid touching anything in direct contact with the downed power line.

  • Protect wall hangings and outdoor items

Ensure your wall decorations are secure. Bring in any art hung outside and elevate it off the floor.

All outdoor patio furniture, bikes, potted plants, and toys should also be brought inside. Secure any outdoor sculpture with a blanket or burlap and fasten it with rope if required.

  • Keep Critical Documents In A Safe Place

Important documents like birth certificates, legal papers, financial papers, marriage licenses, insurance policy documents, and valuables like jewelry, should all be kept safely in a deposit box or bolted safe in your closet.

  • Reinforce Your Roof

Some roof types are more prone to storm damage than others. A roofing professional can advise you on whether or not adding reinforcement bracing is a wise idea. You can also have hurricane straps installed on your roof.

  • Make Sure Your Yard Is Clean

Remove anything that can blow around and cause damage to your home during a storm. Bike racks, yard furniture, gardening equipment, roof shingles, grills, propane tanks, and construction materials should be moved inside or under cover. In high-wind situations, these items can be picked up and smashed into your home.

  • Gather supplies

You may require food and other supplies to keep your and your family healthy and safe during and after a hurricane. It’s essential to be prepared and stock up on anything you may require right now. Ensure you have food, medical supplies, a flashlight, and others.

  • Double-check your insurance coverage

Most basic homeowners' insurance covers hurricane and storm damage. However, it's a good idea to double-check. If your home is insured, keep a list of your most essential properties or videotape your home to visually capture your belongings to aid in the claims process.

Get Professional Hurricane and Storm Damage Services

While there’s a lot you can do to mitigate storm and hurricane damage, your home can still suffer some level of damage. What you do when this happens can help limit the level of damage you experience.

SERVPRO of Southeast El Paso/Butterfield is a leading hurricane and storm mitigation and restoration company in Metairie. They have years of experience helping homeowners prepare for hurricanes to prevent damage and providing storm damage restoration services for those affected.

They’ll help you clean your home or office to get things back to normal as quickly as possible. Their team of technicians is highly experienced and available 24/7 for emergencies.

Water restoration experts reveal the different categories and classes of water damage and what to be aware of.

11/30/2022 (Permalink)

One of the most common causes of damage in a commercial or residential building is water. Water damage claims are the second most common insurance claim, according to the Insurance Services Office.

When it comes to water damage, there are a variety of causes and a wide range of damage from minor or major that can affect a home ro business. Knowing the classes and categories of water damage as categorized by the IICRC will help a homeowner or business owner prepare for the water damage restoration process.

SERVPRO of Metairie, a professional water damage restoration company, shares the different classes and categories of water damage that may affect a home or business space.

Water Damage Classifications

Class 1

This is the least severe water damage class and the easiest and least costly to remediate. Class 1 water damage applies if only a part of a room is affected, or if bigger areas with materials like rugs have absorbed only a small amount of moisture, the water is Category 1 or clean water, and there is minimal water absorption into construction materials.

Prolonged exposure to moisture can harm the home’s structure, thus it requires immediate water removal services to ensure damage does not progress to class 2 or 3 water damage.

Class 2

Class 2 Water damage causes more devastation as it means there is water absorption in construction materials up the wall less than two feet. It leaves moisture in the flooring, cushioning, and carpeting that affects the entire room or area.

Materials like plywood, boards, VCT, and other structural elements will retain moisture, posing a risk of long-term damage to your property.

Class 2 water damage will quickly turn to class 3 or 4 if not swiftly mitigated. The potential for microbial growth is elevated with class 2 water damage further increasing the need to act quickly and engage a professional water damage restoration service.

Class 3

Class 3 water damage most often originates from an overhead source such as a roof leak, burst pipe in the ceiling, or water from the room above yours (if it's a multi-story building). You have class 3 water damage when the walls, ceiling, insulation, and subfloor are all affected. 

There is a high probability of microbial growth setting in if water removal and restoration services aren’t engaged immediately.

Class 4

Class four is the most destructive of all. You have class 4 water damage when materials with low permeance, like concrete, hardwood, and plaster, are moist.

It typically requires more effort to dry and more intensive water removal techniques.

Categories of Water Damage

The category of water damage is based on the type of water that caused the harm.

Category 1 Water Damage

This type of water damage is caused by water from clean sources like a tap, faucet, water heater, rainfall, melting snow, and others.

While it may not seem dangerous, it can become contaminated and cause massive harm if left untreated for too long.

Category 2 Water Damage

Also known as "gray water damage," this level of water damage is caused by water that’s unsanitary as it may be contaminated with chemicals and harmful bacteria.

It can be from a leaking pipe, an overflowing washing machine, dishwasher, or a toilet bowl with no feces.

Category 2 requires immediate attention as it poses a major risk to your property and can be harmful if touched or ingested.

Category 3 Water Damage

Category 3 water damage is caused by water that is extremely filthy, and contains toxins, and disease-causing germs that are extremely harmful to humans and pets.

The water can be due to sewer blockage, flooding from rivers, water from the toilet with feces, stagnant water left for a long time, or severe weather events causing flood damage such as a hurricane.

Category 3 water removal requires the sanitization and disinfection of the salvageable contents and structure of your home after water damage mitigation and cleanup to prevent mold growth and the need for mold remediation. Category 3 water should not be dealt with as a DIY project. 

What Should You Do?

It’s important to act promptly when your home is impacted by any class or category of water damage. Consider hiring a water damage restoration expert like SERVPRO of Southeast El Paso/Butterfield to help you handle the situation and mitigate the water damage to your home or business.

Water damage restoration is a specialized service that requires expertise and experience. The water restoration professionals at SERVPRO have the requisite training, knowledge, certifications, and equipment to remediate water damage, clean your space, restore the property to preloss condition, and help ensure your property does not experience secondary damage such as mold growth.

Commercial Vehicle Water Damage

11/30/2022 (Permalink)

After a long day on the road, one of your employees or yourself may leave the sunroof or window open. Depending on what weather is outside there is a chance your Metairie business’s commercial vehicle may actually have water damage! Especially in the South, mildew and mold can happen when it's hot and muggy outside and the inside of the commercial vehicle is wet.

SERVPRO of Southeast El Paso/Butterfield has dealt with maybe water damage claims inside the home, commercial buildings, and commercial vehicles. We always ensure proper deodorization, drying, and getting rid of staining.