Recent Posts

Stopping Carbon Monoxide Poisoning Before It Starts | SERVPRO of Southeast El Paso

4/14/2021 (Permalink)

Carbon Monoxide is an odorless, tasteless, and colorless gas. It can cause severe health problems and even death to unsuspecting people in their homes. This deadly gas exists in combustion fumes that result from burning fuel (gas, wood, propane, etc.) in various appliances and machines. Those include stoves, fireplaces, gas ranges, lawnmowers, electric generators, cars, and more. Here are some tips to prevent CO poisoning in your Southeast El Paso Home.

  • Have your heating system, water heater, and any other gas, oil, or coal-burning appliances inspected and/or serviced at least once a year by a certified professional. 
  • Never use gas ranges or ovens to heat your home. Also, don’t use gas camp stoves or charcoal grills indoors. Using these can cause a buildup of CO inside your home, cabin, or camper. 
  • Don’t use portable flameless chemical heaters (catalytic) indoors. Although these heaters don’t have a flame, they burn gas and can cause CO to build up in your home. 
  • Be careful when using gas-powered electric generators. Never use them in your home, basement, or garage, and keep them at least 20 feet from windows, vents, or doors. 
  • When buying gas equipment, be sure to check for the seal of a national testing agency.
  • Make sure to vent gas appliances properly: 
  • Indoor vent pipes should go up slightly as they go toward the outdoors. Doing this will help prevent CO or other gases from leaking if the joints or pipes are not adequately tightened or affixed. 
  • Never patch a vent pipe with tape, gum, or anything else. This kind of patch can make CO build up in your home. 
  • Keep the vents for the stove, fireplace, dryer, and furnace clear of snow during and after a snowstorm. 
  • Have your chimney checked for soot, debris, and corrosion at least once a year. Hire a chimney sweep to clean your chimney annually. 
  • When the fireplace is in use, open the flues. Close your fireplace or damper only when the fire is completely out. 
  • Never idle your vehicle inside a garage that’s attached to the house or living space, even if you leave the door open. Have a mechanic inspect your vehicle’s exhaust system once a year to prevent CO build-up. 
  • If you drive a vehicle with a tailgate — when opening the tailgate, open vents or windows to make sure the air is moving through your car. If only the tailgate is open, CO from the exhaust will pull into the car. 
  • Install CO alarms in your home. 

Checklist: Preparing Your El Paso Home For Spring

4/6/2021 (Permalink)

As we begin to transition from cold winter temperatures to warmer spring weather, here is a checklist of points on your property to check for winter damage and begin planning repairs. Compared to our typical Texas winters, this one has been pretty chilly with events that caused major damage to many homeowners and business owners. 

Here are things to look for during your spring inspection

  • Pipes with minimal water flow
  • Poor drainage pipes
  • Cracks in the foundation, walkways, parking lots, and patios
  • Broken or loose pavement
  • Sinkholes
  • Missing roof shingles
  • Separations or erosion in siding and masonry
  • Rotting or loose boards
  • Chipped paint
  • Broken, cracked, or leaking windows
  • Landscaping debris such as fallen leaves or branches

If you notice any of the damages listed above, you can begin making preparations for repairs. Additionally, be sure to contact your insurance company if applicable. While you may not have noticed the damage until months later, it is still possible you have not exceeded the timeline to file an insurance claim. When in doubt, it never hurts to ask your insurance company if your damage is covered. For any water damage, call your local restoration company SERVPRO of Southeast El Paso/Butterfield.

Tobacco Odor In Your Southeast El Paso Home?

3/29/2021 (Permalink)

After years of smoking in a home, walls and contents become blemished and develop bad odors, and professional cigarette smoke odor removal is often necessary. Cigarette smoke also penetrates more odor-absorbing objects, such as carpets, upholstery, bedding, clothes, and many more. 

Additionally, the HVAC system of a building carries the smoke odor and chemicals throughout the structure. The affected surfaces will become unpleasant to look at and the odors may disturb many people. 

Ultimately, tobacco residue is extremely hard to remove and requires professional equipment and services. But, if you want to DIY, here are a few tips for cigarette smoke odor removal. 

DIY Cigarette Smoke Odor Removal from Homes 

To eliminate cigarette smoke odor, you must thoroughly clean the tobacco smoke residue from every surface and corner in the home: 

  • First, open all windows and doors to let as much fresh air in as possible. 
  • Clean or replace the air filters, furnace filters, and AC filters. 
  • Clean walls and ceilings using products with ammonia and glycol — two ingredients that neutralize bad odors. Let the walls dry and check if the odor persists. 
  • If you can still smell cigarette odor after cleaning, repaint the walls and ceilings with latex paint. Use a sealant designed to lock in odors before painting. 
  • Clean everything in the home: floors, windows, carpets, furniture, upholstery, draperies, blinds, and other household surfaces, fixtures, and items. 

Short-term, less expensive, cigarette odor removal solutions 

  • Use an air purifier in your home. 
  • Sprinkle baking soda on the carpets, leave it overnight to absorb bad smells, and vacuum it the next day. 
  • Place saucers of white vinegar/ coffee/ activated charcoal/ citrus peels around the house and leave them overnight to neutralize the smell. 
  • Get indoor plants which can absorb up to 87% of indoor pollutants. 
  • Use scented or non-scented candles. 

Completely removing cigarette smoke odor from a home is a very time-consuming and complicated process. If the situation is severe, call a professional smoke remediation specialist, such as SERVPRO of Southeast El Paso/Butterfield, to remove the odor. We provide complete smoke cleaning and sanitation, professional deodorization, as well as duct cleaning services. 

Maintaining Your Southeast El Paso Businesses' Commercial Carpets

2/15/2021 (Permalink)

Although most commercial carpets are made for durability, dirt and debris will still build up over time in them because of all the foot-traffic. Maintaining regular cleaning will be beneficial to your carpet because once a carpet gets too soiled, it may never be restored to its original appearance. 

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Even when you follow preventive maintenance actions, carpets will still have dirt trapped below the surface that you cannot see with the eye, especially in dark carpets. Carpets act as a filter trapping gasses, hair, dirt, and dust. Did you know that 79% of soil in carpets is dry soil? To reduce that percentage, you should get your company's carpet professionally cleaned once a year. Protect your company's investment by having it cleaned by SERVPRO of Southeast El Paso !

Because each carpet is different, we offer a number of options to keep your carpet and upholstery brand new. Our cleaning methods include:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

For a cleaning from SERVPRO® of Southeast El Paso that is backed by state-of-the-art equipment and technicians trained to the highest standards, call us today to schedule an appointment. 

Commercial Fire Damage | SERVPRO of Southeast El Paso

2/12/2021 (Permalink)

Offices across the United States suffer from fires more often than you think. A fire in the workplace is devastating to not only employees but also the business owner. Depending on how large the fire is if you are not prepared the likelihood of recovering can lower. Educating employees on common fire risks and ensuring they follow protocol can help minimize fires.

Damaged Power Cords

Because offices are jampacked with computers, phones, printers, kitchen appliances, and more, over time the electrical system can become overwhelmed. This can cause electrical shock which can result in a spark or fire starting. To avoid this from happening, check on your electrical panels regularly and make sure no wires are corroded. 


If your office is not regularly being cleaned, dust is accumulating. When dust builds up on wood, metal, and plastic it can become a fire hazard. Items that heat up such as computers, microwaves, and wires should always be kept dust-free.

Combustible Materials

Offices often have many papers, boxes, furnishing, and packaging lying around. All of these items can cause a fire to spread quicker than normal. Although many items are important to the daily functions of the office, try to keep it as tidy and minimal as possible. Fireproof furniture and desks should also be considered for the purposes of limiting what gets damaged and how fast the fire spreads.


Most offices have one computer per employee. Depending on how many employees you have, those can all be fire hazards. Employees should ensure they are not letting their computers overheat, or leaving laptops on materials that can catch fire if the laptop heats up too much. All employees should shut down their computers daily, and especially on the weekend.

After learning of all the fire hazards present in offices, it is important to have a plan. SERVPRO of Southeast El Paso offers an Emergency Ready Profile which allows for us to start mitigation sooner to get you back into your building quicker. Call us today to get one up!

10 Reasons to Choose SERVPRO of Southeast El Paso

2/10/2021 (Permalink)

When you have a residential loss or a commercial loss, SERVPRO of Southeast El Paso is your best choice to help. We specialize in large and small losses so no matter what we can be there for you, your family, or your company. Below are 10 reasons why we are the best local choice for your needs.

  1. 24/7/365: SERVPRO knows disaster doesn't wait. We are available days, evenings, holidays, and weekends.
  2. Communication: SERVPRO will keep you and your insurance informed on the status of your project.
  3. Reduce Recovery Time: SERVPRO's main goal is to not cause interruption. We will work tirelessly to ensure you are back in your home or office ASAP. 
  4. Lower Recovery Cost: SERVPRO will help you save money and works directly with your insurance.
  5. Emergency Ready Profile: SERVPRO offers an ERP that can help you plan for disaster before it happens.
  6. Full Line of Service: SERVPRO will help to solve your cleanup needs. We offer a variety of services.
  7. A Leader in Storm Response: SERVPRO will help when you need it the most. Remember the 24/7/365?
  8. Over 50 years of business We've been around for quite some time, so we've seen a few things or two.
  9. More than 1,700 locations SERVPRO has the power for those larger jobs.
  10. Experience and training in mitigation damages ranging from a single-family home to skyscrapers.

Call the professionals at SERVPRO of Southeast El Paso

How Laundry Can Cause Water and Fire Damage

2/9/2021 (Permalink)

Laundry is not one of those things to set and forget. Most of us throw in the clothes to the washer and dryer and go out to run errands, but within minutes of leaving, your home can be flooded or in flames from the washer or dryer. 

The washing machine in your home has many points where it can cause a flood. The machine's water line can break or starts leaking. Another possibility is the hose hooked up to your washer can actually become detached due to the shaking and shifting of the machine. 

The dryer on the other hand can cause a fire disaster. Fires can easily start from clogged lint in your dryer vent. According to the US Fire Administration, 2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss. Clean your lint catcher each load, and clean your vent pipe yearly. 

SERVPRO of Southeast El Paso specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. We are available 24/7 to help restore your laundry room or property. Don't forget February 10th is Home Warranty Day. Be sure to review your policy!

Keeping Safe with a Fire Pit | SERVPRO of Southeast El Paso

2/8/2021 (Permalink)

Fire pits are a great way to bring friends, family, and kids together. Smores, music and a good time are great during any season. As much fun as they are, fire pits can turn south quickly. Read our tips below to stay safe. 

  • Place your fire pit no less than 10 feet away from any structures or materials that can catch fire easily. These can include sheds, trees, brush, powerlines, and fences.
  • Make sure you have plenty of space around the fire pit so no one is sitting too close.
  • Don’t use flammable fluids to light or relight fires.
  • To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
  • Burn only dry material. Damp material will create excess smoke. 
  • Use a fire pit screen on top to help prevent large amber from leaving the controlled area. 
  • Don’t wear flammable clothing or any loose-fitting clothing.
  • Never leave the fire unattended, and keep pets and children far away from the fire. Also, be sure to check the wind direction before lighting a fire.
  • Keep a fire extinguisher, garden hose, or bucket of water nearby.
  • As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. 

If you ever need us due to a fire pit incident or something else, please call SERVPRO of Southeast El Paso.

The Dangers of Space Heaters in Your Southeast El Paso Home

2/5/2021 (Permalink)

Many homes in the area do not come with heat. We often turn to space heaters to keep ourselves warm during the winter months. Whether you are warming a small bedroom or an entire house, space heaters can pose a significant danger.

Always keep your space heater away from anything flammable such as perfumes, hair sprays, curtains, laundry, baskets, blankets or clutter. Space heaters can get extremely hot and if a material is flammable enough it can catch fire.

If your space heater does not come with an automatic off option be sure to turn off the heater when you leave the room and especially when you leave the house.  

If your house has a fire from a space heater or something else, SERVPRO of Southeast El Paso is here and ready to help.  Please call (915) 234-2614 to receive an immediate response from our team. 

Look For These Signs of Water Damage in Your Commercial Building

2/4/2021 (Permalink)

Commercial water damage can be problematic because you need to stop business to get the issue rectified. Once you notice the first signs of water damage, call SERVPRO of Southeast El Paso as soon as possible. 

If you start to see bulging, spalling, or cracking these are signs of an exterior leak. Once water has leaked past the mortar joints, it can wear away at the masonry. After water has begun corroding the steel beneath, this damage will become much worse as a result of rust jacking.

If you see rust, chances are you missed the intial water infiltration. Rust can often be seen in concrete structures because of its light color.  Water is causing the corrosion of the steel, which leaves a stain on the masonry surface.

If the water damage has crept its way inside, you will start to notice mold and a musty odor. Mold can spread quickly and can cause health problems for your employees or customers.

Other interior signs that can tip you off to a water leak are staining on interior walls and ceilings. Drywall may begin to crack and wallpaper can begin to peel while the water is saturating your area. Ceiling tiles can also get bubbles or rust stains.

At SERVPRO of Southeast El Paso, we help restore and rehabilitate your commercial properties. Even if water damage does happen we can always make it "Like it never even happened."