Recent Why SERVPRO Posts

Why Choose SERVPRO of Southeast El Paso/Butterfield for Residential or Commercial Water Damage

9/4/2020 (Permalink)

SERVPRO of Southeast El Paso / Butterfield knows that one of the risks that local residents deal with is water damage related to storms and disasters. While many of the homes in the area do their best to make sure preventative measures are in place, no precaution is ever foolproof.

Whether the flooding comes from a natural disaster, busted pipe, or leaking washing machine, it is crucial to act fast to prevent significant damage to your home’s structure, your home’s contents, and prevent the start of mold growth.

SERVPRO of Southeast El Paso/Butterfield is a 24/7/365 business. This means that our team of pros are available outside of normal business hours to be there for when you need us. Our technicians get trained in the highest standard of water damage restoration with the best equipment on the market to be able to make your home “Like it never even happened.” 

At SERVPRO of Southeast El Paso/Butterfield water damage mitigation is only a small piece of the puzzle. We also offer fire and mold damage control as well as state of the art cleaning. Our emergency response team is available 24/7 at (915) 234-2679 for any of your home or commercial property needs.

Why Customer Service is SERVPRO® of Southeast El Paso/Butterfield's #1 Concern

9/3/2020 (Permalink)

If you listed all the restoration companies in your area you would see many similarities. They all have a crew, vehicles, equipment, and technology, but what sets SERVPRO® of Southeast El Paso/Butterfield apart is our great customer service!

SERVPRO® of Southeast El Paso/Butterfield understands that when a customer calls us, their home or business is in trouble. Once we start a job we want all of our customers to feel confident in our services and team. 

No matter how big or small the job is, our team members will arrive on-time with confidence and explain the entire process to our customers and answer any questions they may have to ease the stress that was caused by fire, water, or mold. SERVPRO understands your time is valuable and every second matters when it comes to restoration. 

At SERVPRO® of Southeast El Paso/Butterfield, we also strive to be polite, compassionate and show care to both the issue at hand and your property. Asking permission is our number one way of ensuring we do not overstep in our client’s homes or places of business. Our team members are trained to never enter a room or touch items unless we have confirmation that we are allowed to do so. We want all clients to be able to trust our team while on their property. Once the job is complete we will leave your property "Like it never even happened."

To see the SERVPRO® difference call us at 915.234.2679 and if you have experienced our great customer service leave us a review here

GOT MOLD?

2/11/2020 (Permalink)

Mold spores photo with SERVPRO® logo Call El Paso/Butterfield to solve any of your Mold issues! (915)-234-2679

Are you wondering if you really have to worry if you can get mold in the winter?

Turning up the heater in the colder months will keep you cozy and warm. However, did you know that this very warmth also creates the perfect environment for a colony of mold? These infestations are both unsightly and unhealthy and can make life truly miserable for those who have allergies to these organisms. A mold colony can also spread quickly and secretly within your walls, compromising their strength and making your home or business unsafe. Mold and mildew, have recognizable differences. Mildew has a flat surface and will appear powdery. It begins growing with white coloration and will become yellow, brown, or black over time, while mold can be a wide range of colors and will have a fluffy appearance. The spores for both are everywhere, even in the air we breathe, and their risk increases when winter arrives since mold and mildew would much rather be where it’s warm when it’s cold outside (just like us).

Here are some tips for mold prevention this winter:

  • Mold and mildew feed on any organic material. Old food, the rug on your kitchen floor, or wooden cupboards - it’s all fair game for these organisms. Make sure surfaces are kept clean and dry and don’t allow food to sit out and become moist and warm.
  • Moisture condenses when it comes into contact with a colder area, so you will most likely see mold or mildew on tile grout, windowsills, and baseboards during the colder months. Taking care of leaks and areas that collect water right away will be a big help in keeping mold from becoming part of the family.
  • Once a colony establishes itself you can’t ever get rid of it completely. Once the moisture, warmth, and food it needs are reintroduced it will simply start to grow again.
  • Windows, exterior doorways, skylights, and indoor plumbing that are not properly sealed will produce conditions that are attractive to mold colonies. 
  • Keeping the air dry in kitchens, laundries, and bathrooms will be a big help when it comes to preventing mold this winter. Running these fans during times when the air is moist will do wonders. You can also use dehumidifiers in your home to prevent mold from establishing itself; follow the established recommendations for keeping your home at the proper level of humidity for this purpose. 

Rest assured you actually don’t have to worry about mold in the winter, if you take the proper steps to prevent it from colonizing.

If you have any concerns or suspect mold growth callEl Paso/Butterfield, and allow us to put your mind to ease and solve your issue. 

Say Goodbye To Funky Smells In Your Restaurant!

2/10/2020 (Permalink)

Women holding her nose Call SERVPRO® of Southeast El Paso/Butterfield to fight those odors! 915-234-2679

Does your El Paso restaurant smell like a bad recipe? Do you have customers come into your place and wrinkle their nose? Or they walk in and then leave without ordering anything. You know you’re in need of odor removal when customers suddenly lose their appetite when entering your restaurant. We know it’s not a pleasant topic, but it’s one we, at SERVPRO® of Southeast El Paso/Butterfield, have experience correcting! So, how can we help you with your odor problems? 

Here are some ways SERVPRO® of Southeast El Paso/Butterfield will get your restaurant sweet-smelling once again:

Deep Cleaning

Sometimes you need a bit more than the everyday cleaning job your staff does. Just like we do deep cleaning a couple times a year in our homes, it is essential to have this done in our restaurants as well. Restaurants enjoy a thorough cleaning of the floors, drapes, blinds, carpeting, and upholstery. Food smells can become trapped El Paso has specialty cleaning services to ensure your restaurant gets deep cleaned.

Deodorization

Not only does your El Paso restaurant need a deep cleaning, but it needs an odor removal process using deodorization. Our staff is trained to discover what is causing the odors. This is an important first step in eliminating the odors. Once our staff knows where the smell is emanating from, then we can use the proper formula to remove it. We have several different deodorizing formulas created to get to the source of the bad smells. Odor removal is not just about hiding or covering up offending smells, but it’s essential to go to the root of the problem and neutralize it.

Inspect for mold

Mold is one thing that not only leaves a musty odor, but it has a negative impact on your health. That’s why it’s so important to determine if mold is the culprit and, if so, to begin action right away to combat it. We have tools and equipment that help us determine if there is a mold problem. It doesn’t take much for mold to develop and then spread. If you suspect mold, we will discover the source and work to isolate, then eliminate it.

At SERVPRO® of Southeast El Paso/Butterfield, we make cleaning and restoration our expertise. We train and educate our staff to combat stinky smells wherever they may be.