Recent Water Damage Posts

How Landscaping Can Help Minimize Flooding

9/4/2020 (Permalink)

With the unpredictable weather in Southeast El Paso/Butterfield by the time lunch rolls around after you have left for the day, your Texas home can be flooded in a moment’s notice. Switching up the landscaping outside of your home can help reduce flooding outside of your home that could potentially cause indoor flooding. Below are four tips to help plan ahead if a neighbor’s pool floods into your yard or there is a storm surge.

  1. Add Heavier Mulch - Lighter mulch can easily be picked up by water and clog your drains causing a backup of water. Heavier mulch can absorb more water as well as stay in place. Don’t forget to place mulch six inches from the siding of your home so it does not rot your home’s exterior. 
  2. Grow a Garden - Planting native plants and plants with high moisture tolerance will help prevent soil erosion and allow water to drain better. 
  3. Grade your Yard - Sloping the ground around your home will allow water to flow away from your home’s foundation.  
  4. Use Rain Barrels - Rain barrels collect rainwater from downspouts to redirect moisture away from your home. SERVPRO® Tip - use the collected water for both indoor and outdoor plants, or make a birdbath!


After taking measures to help reduce flooding in your yard always double-check your work. Excessive rain or dry spells can cause your landscaping to naturally change and consequently reverting your work. After extreme weather check to see how your drainage methods are doing and adjust accordingly. In the event your home does flood, SERVPRO® of Southeast El Paso / Butterfield is available 24/7 to help minimize damage and salvage the contents of your home.

Signs of a Water Damaged Ceiling

9/4/2020 (Permalink)

A water damaged ceiling is unsightly and dangerous. Before you can repair the ceiling you must locate the issue that is causing the water damage first. If you repair the ceiling without fixing any underlying issues you are asking for a repeat situation. If you plan to locate the source of the problem yourself, be sure to shut off the electricity and water flow in your home.

Telltale Signs of Water Damage

“Sweat” stains - 

If it looks like there is a darker shade of your paint on your ceiling, you most likely have the start of a water leak. This causes a sweat-like appearance on your ceiling and you should take action before it gets worse.

Water stains - 

Usually brown in color, water stains mean there is a leak or there was a leak. Regardless of how big or small, the water stain is, the leak should be located and stopped. Water stains will usually happen from a leaky roof, overflowing of sinks, tubs, and toilets on the second floor, and cracked pipes.

Ceiling Bubbles - 

If you notice your ceiling swelling or bubbling, there is a buildup of moisture in the drywall. If this is not taken care of the ceiling can collapse, causing a dangerous and messy situation. It may seem like a good idea to poke the bubble, but there can be more water than expected, so it is best to let the professionals take care of it. 

Mold Growth: 

If you see mold, you can be sure you have water damage, which is why it must be addressed immediately. Mold is extremely dangerous and within 48 hours it can grow and spread, to other parts of the home. 

While you wait for SERVPRO of Southeast El Paso/Butterfield to arrive to mitigate and restore your water damaged home, you can read our process for mitigation here.

Water Strikes Fast But So Do We!

2/11/2020 (Permalink)

Flooded room with rubber duck SERVPRO® of Southeast El Paso/Butterfield removing standing water first priority when beginning the water damage restoration process.

SERVPRO® of Southeast El Paso/Butterfield to Contact Us Immediately Upon Discovering a Water Leak for Fast Mitigation

Sometimes water emergencies are splashy affairs, with dramatic breaks in water mains or flooding from appliances in your  home. More frequently seemingly minor leaks or loose connections in plumbing slowly create severe water damage scenarios. The skilled water damage technicians on our crews know how to mitigate the loss no matter what the cause.

When plumbing fails in a residence, the resulting water damage can be a build up of days, weeks, or years of obscured drips or seepage. The compromised pipes and fixtures and the resultant damage may remain hidden for a time, but eventually, the harm done makes itself known. Drywall crumbles, flooring warps or buckles, and microbial growth can become evident. Our highly-qualified water damage restoration experts employ effective strategies mastered in IICRC courses to reverse and resolve the problems.
 
Assessment of the damage is the first task undertaken. Water can take unexpected paths, and SERVPRO® of Southeast El Paso/Butterfield crews investigate the evidence observable thoroughly so that we address all the aspects of the incursions. If necessary, we remove sections of drywall or pull off the kick plates beneath cabinets to expose the damage. Our employees employ moisture meters and infrared scanning devices to scope out the area, including locating hidden caches of water that collected between walls, under floors, and above ceilings.
 
We operate powerful wet vacuums to extract the water puddled or soaked into porous furnishings like carpeting or upholstery. Then we use the moisture baselines measure by electronic meters to determine drying goals aimed at reducing moisture to normal levels in structural components and fixtures.SERVPRO® of Southeast El Paso/Butterfield crew members position air movers and dehumidifiers to achieve the drying goals, adding heat to create the balance needed to move moisture out of saturated items.
 
Throughout the water damage mitigation process SERVPRO® of Southeast El Paso/Butterfield technicians are on the lookout for secondary issues such as microbial growth. Water intrusions that exist more than 24 to 48 hours provide mold spores the fuel needed to grow and multiply into full-blown colonies, often hidden with the slow leaks.
 
Of course, we also arrange for repair or replacement of the plumbing fittings that were the source of the water damage. SERVPRO® of Southeast El Paso/Butterfield recommends inspection of pipes on a regular basis to ensure no further water damage in your home.
 
SERVPRO® of Southeast El Paso/Butterfield offers full-service water damage mitigation, including water removal and structural drying. Call us at: (915)-234-2679 as soon as the water incursion is noted for an experienced production team member to conduct an assessment.

Put Your Mind At Ease and Call The Professionals of El Paso/Butterfield

2/11/2020 (Permalink)

Flooded hallway If you are dealing with water intrusion in your home, contact El Paso/Butterfield (915)-234-2679

Performing a water cleanup in El Paso takes much than just a large Water-Vac and a push broom, however. SERVPRO® teams have to identify the category of water that floods a home to determine the cleaning method and what precautions they need to take to keep our technicians and the homeowner safe. 

 
Category One is Clean Water. It does not contain waste products. Burst pipes, leaking faucets, and some failing appliances are the usual sources of clean water. Natural disasters can damage roofs and expose homes to rain and snow. This category presents minimal health risks during removal and requires no special requirements for cleanup. If the water flowed over the soil before entering the home, however, it is not considered clean water. As a caveat, if rainwater intruding through the attic soaks through insulation and items, it is not clean water. 
 
Category Two is Gray Water. It is water that was used but does not contain human waste. This category includes water from an overflowing washer that drops detergent-filled water on the floor. An overflowing toilet with no solid waste also is included in this category. Gray water is not a vector for spreading disease, but people can become sick by touching it, drinking it, or walking through it without protective footwear. Carpet soaked in gray water needs thorough cleaning for restoration and furniture needs to be sprayed or wiped down with an anti-bacterial cleaner. 
 
Category Three is Black Water. This unsanitary water often contains human waste and presents a health threat to anyone who comes in contact with it. SERVPRO® technicians wear protective gear while removing it from each home. Before starting removal, our teams also spray the surfaces with anti-bacterial and anti-fungal cleaners to reduce the risk. They treat all floodwater as black water since it is impossible to know what it traveled through before it entered a home. Team leaders dispose of carpets soaked in Black Water and only recommend attempting to clean high-value rugs since technicians can lift them from the floor and soaked them in a biocide solution that kills all living organisms. 

If you have any concerns or experience water damage yourself call us at (915)-234-2679