Archived Blog Posts
Have an Action Plan for the Fire Recovery Process | SERVPRO® of Southeast El Paso/Butterfield
If your home is damaged in a house fire, SERVPRO of Southeast El Paso/Butterfield is here to help. Contact us for any fire restoration needs.
If you are only going to do one element of fire preparedness, you should certainly plan your home’s evacuation routes and do regular drills with your family. However, we recommend taking it a step further and making sure you are prepared for the aftermath, as well.
The recovery and restoration process following a fire can be extremely stressful, but knowing how to handle it can go a long way in reducing your feelings of overwhelm and frustration.
Make Sure You Are Prepared for the Aftermath of a Fire
Prepare yourself for what to expect. While all fires will cause unique sets of damage to your home that are impossible to predict, understanding a general idea of what fire damage entails can go a long way. Not only will there be charred spots that have come into contact with flames, but smoke and soot damage can become widespread as it travels through the air of the home.
Wait to enter your home. Safety always comes first for any emergency action plan, even in the aftermath of a disaster. Always confer with officials regarding when it is safe to go back inside your home, and follow their guidelines for re-entry when you do. Fires can cause hidden structural damage that can be extremely hazardous if you are not aware of them.
Contact your insurance company. You will want to prioritize filing your fire damage claim as quickly as possible so you can receive compensation for the damages caused. Every insurance company is different in how they handle this, so contact yours quickly so there is no confusion about the process.
Document the damages. Staying organized is key to making sure nothing falls through the cracks, especially when it comes to keeping track of your belongings. Create a detailed inventory list so you know exactly what has been impacted by a fire, and be sure to take plenty of photos in case your insurance agent requests them for your claim.
Contact your restoration company. Prioritizing your emotional and mental well-being after a house fire is important to the healing process, and when you do not have to worry about restoration, that is much easier to do. Work with a company that you can put your faith into so you can gain peace of mind that your home is being restored well.
If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.
Preparing Ahead of Time for Severe Weather | SERVPRO® of Southeast El Paso/Butterfield
If your home has been impacted by storm damage, SERVPRO of Southeast El Paso/Butterfield will respond quickly to assist in any repairs.
Though it is true that storms can be a routine occurrence, that does not mean that they are anything to be taken lightly. Any storm that has thunder and lightning also has the potential to cause severe damages in the way of hail, lightning strikes and high winds.
That is why it is vital to pay attention to weather forecasts and make sure you are prepared ahead of time. Understand what weather alerts mean, obtain emergency equipment and find a trustworthy way to receive weather updates so you can be certain you are ready.
Understand What Weather Alerts Mean
The issuing of weather alerts is something that officials do not take lightly, so it is something that everyone should take seriously by understanding how to react. When a thunderstorm watch is issued, the best thing to do is to stay alert and aware. A storm could develop but is not currently in the area. When it is upgraded to a thunderstorm warning is when you should seek shelter and tune into your weather radio for pertinent updates.
Obtain Emergency Equipment
It is always a good idea to make sure you have emergency equipment in your home, especially if you may find yourself in the path of severe weather. Flashlights, extra power sources, nonperishable food and plenty of water are all good things to keep, in addition to a first-aid kit. These should be stored wherever your home’s safest area is—generally a spot away from windows with few external walls.
Find a Trustworthy Way to Receive Weather Updates
Though our phones are our one-stop source for most pieces of news and weather, they are not the most reliable source during a storm. Because power can go out and cell reception can falter, a weather radio is a much more reliable choice for getting updates during severe weather. Make sure the model you use can be manually or battery-powered so you do not have to worry about any last-minute outages.
If your home has been impacted by storm damage, we are here for you. You can contact us 24⁄7 to get a quick response to your home’s damages.
Do You Have A Funky Smell In Your Condo?
Get rid of those funky smells and call Get rid of those funky smells and call SERVPRO® of El Paso/Butterfield (915)-234-2679
Do you have a new tenant moving in, but can't get rid of a funky smell? Well have no fear, SERVPRO® of El Paso/Butterfield is here!
You may be dealing with some unpleasant odors in your condo. Funky smells from pets, foods, cigarette smoke or just plain old grime can make life in a small-sized living space truly unbearable. As renovation and home repair experts, here at SERVPRO® of El Paso/Butterfield we have a lot of experience in handling interior odor situations. Today, we would like to list some tips for you that can help you when deodorizing your condominium.
- Clean every surface, including behind your refrigerator and stove, and consider replacing your shower liner, bed linens, and mattress pad, too. Pantries and vanities can often hold old food and products that emit smells due to their age, so purging these items can really help.
- Make sure you clean fabrics like drapes, throw pillows, and zippered upholstery according to their cleaning instructions. Any rugs or carpeting should be professionally cleaned for a fresh start. SERVPRO® of El Paso/Butterfield employs all the necessary equipment for deep carpet-cleaning.
- A fresh coat of paint can also go a long way toward making your condominium smell and feel like new. Clean and flat neutral colors will make your condo seem larger, as well.
- Pet odor has become the most common problem stinking up people’s homes, and has actually surpassed cigarette smoke! People smoke in their homes less often these days because they don’t want their furniture to soak in the smell. Smoke-free condominiums have a premium over smokers’ units, so your property manager will really appreciate your choice to smoke outside, too. When it comes to your pets, make sure they are using the proper facilities for their needs, and make sure to empty the litter box daily to help deodorize your condominium.
In a smoker’s residence, there can be instances where the smell becomes so entrenched that the sheetrock of walls has to be redone to avoid the home being completely devalued. If that is a possibility in your case, SERVPRO® of El Paso/Butterfield can help you to deodorize your condominium. We specialize in carpet cleaning and large scale cleanups.
Is Your Business Properly Prepared?
Don’t be one of the 60% of businesses to not have a formal emergency response plan.
When a disaster strikes the time to prepare has passed. Roughly 80% of businesses are likely to go out of business if they do not recover after a disaster within a months’ time, and 50% of businesses never reopen. The best way to protect your company is to have a solid game plan. Is your business prepared for a natural disaster to hit?
Well you are in luck; SERVPRO® of El Paso/Butterfield is here to help! We have been working with local business to ensure that they will not fall victim to these statistics.
SERVPRO® has an amazing program called the EMERGENCY READY PROFILE. This program aids property managers and owners, both residential and commercial to be prepared for a disaster to hit.
We will walk you step by step to help you put together an EMERGENCY READY PROFILE. We will help you identify and label utility shut-off locations, identify local utility contact information, identify local emergency contact information such as fire, police, and hospital contacts, and establish main internal contacts for purposes of employee safety and emergency work authorization.
For more information please contact SERVPRO® of El Paso/Butterfield (915)-234-2679. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened."
Water Strikes Fast But So Do We!
SERVPRO® of Southeast El Paso/Butterfield removing standing water first priority when beginning the water damage restoration process.
SERVPRO® of Southeast El Paso/Butterfield to Contact Us Immediately Upon Discovering a Water Leak for Fast Mitigation
Sometimes water emergencies are splashy affairs, with dramatic breaks in water mains or flooding from appliances in your home. More frequently seemingly minor leaks or loose connections in plumbing slowly create severe water damage scenarios. The skilled water damage technicians on our crews know how to mitigate the loss no matter what the cause.
When plumbing fails in a residence, the resulting water damage can be a build up of days, weeks, or years of obscured drips or seepage. The compromised pipes and fixtures and the resultant damage may remain hidden for a time, but eventually, the harm done makes itself known. Drywall crumbles, flooring warps or buckles, and microbial growth can become evident. Our highly-qualified water damage restoration experts employ effective strategies mastered in IICRC courses to reverse and resolve the problems.
Assessment of the damage is the first task undertaken. Water can take unexpected paths, and SERVPRO® of Southeast El Paso/Butterfield crews investigate the evidence observable thoroughly so that we address all the aspects of the incursions. If necessary, we remove sections of drywall or pull off the kick plates beneath cabinets to expose the damage. Our employees employ moisture meters and infrared scanning devices to scope out the area, including locating hidden caches of water that collected between walls, under floors, and above ceilings.
We operate powerful wet vacuums to extract the water puddled or soaked into porous furnishings like carpeting or upholstery. Then we use the moisture baselines measure by electronic meters to determine drying goals aimed at reducing moisture to normal levels in structural components and fixtures.SERVPRO® of Southeast El Paso/Butterfield crew members position air movers and dehumidifiers to achieve the drying goals, adding heat to create the balance needed to move moisture out of saturated items.
Throughout the water damage mitigation process SERVPRO® of Southeast El Paso/Butterfield technicians are on the lookout for secondary issues such as microbial growth. Water intrusions that exist more than 24 to 48 hours provide mold spores the fuel needed to grow and multiply into full-blown colonies, often hidden with the slow leaks.
Of course, we also arrange for repair or replacement of the plumbing fittings that were the source of the water damage. SERVPRO® of Southeast El Paso/Butterfield recommends inspection of pipes on a regular basis to ensure no further water damage in your home.
SERVPRO® of Southeast El Paso/Butterfield offers full-service water damage mitigation, including water removal and structural drying. Call us at: (915)-234-2679 as soon as the water incursion is noted for an experienced production team member to conduct an assessment.
Fire Prevention Safety Tips
For more fire prevention tips, or if a fire does occur in your home call SERVPRO® of Southeast El Paso/Butterfield
As the temperature drops throughout El Paso, we find ourselves staying bundled up and inside warm and cozy in our homes. However, this is also the time of year when people start to bring out extra sources of heat to warm their home. The U.S. Fire Administration (USFA) gives us a list of other heat sources available, as well as how to stay safe this winter while using them.
- Space heater
- Keep anything that can burn or catch fire at least three feet away at all times.
- Buy a space heater that has an automatic power-off, especially for if the heater tips over accidentally.
- Do not keep the heater on when unattended or while sleeping.
- Plug the heater directly into an outlet instead of using an extension cord or power strip.
- Do not burn paper in your fireplace. This can cause small, burning particles to fly into the living area.
- Keep a screen in front of your fireplace to prevent embers from flying out into the living space.
- Never leave a fire unattended while sleeping or when out of the house.
- When cleaning out the ashes from the fireplace, make sure to dispose of them in a metal can with a lid that’s at least three feet away from your Nashville home.
- Wood-burning stove
- The wood-burning stove is treated much like a fireplace with the same rules that apply, but with a wood-burning stove, there is also the chimney that comes into play.
- Have your chimney inspected and cleaned at least once a year by a professional.
Put Your Mind At Ease and Call The Professionals of El Paso/Butterfield
If you are dealing with water intrusion in your home, contact El Paso/Butterfield (915)-234-2679
Performing a water cleanup in El Paso takes much than just a large Water-Vac and a push broom, however. SERVPRO® teams have to identify the category of water that floods a home to determine the cleaning method and what precautions they need to take to keep our technicians and the homeowner safe.
Category One is Clean Water. It does not contain waste products. Burst pipes, leaking faucets, and some failing appliances are the usual sources of clean water. Natural disasters can damage roofs and expose homes to rain and snow. This category presents minimal health risks during removal and requires no special requirements for cleanup. If the water flowed over the soil before entering the home, however, it is not considered clean water. As a caveat, if rainwater intruding through the attic soaks through insulation and items, it is not clean water.
Category Two is Gray Water. It is water that was used but does not contain human waste. This category includes water from an overflowing washer that drops detergent-filled water on the floor. An overflowing toilet with no solid waste also is included in this category. Gray water is not a vector for spreading disease, but people can become sick by touching it, drinking it, or walking through it without protective footwear. Carpet soaked in gray water needs thorough cleaning for restoration and furniture needs to be sprayed or wiped down with an anti-bacterial cleaner.
Category Three is Black Water. This unsanitary water often contains human waste and presents a health threat to anyone who comes in contact with it. SERVPRO® technicians wear protective gear while removing it from each home. Before starting removal, our teams also spray the surfaces with anti-bacterial and anti-fungal cleaners to reduce the risk. They treat all floodwater as black water since it is impossible to know what it traveled through before it entered a home. Team leaders dispose of carpets soaked in Black Water and only recommend attempting to clean high-value rugs since technicians can lift them from the floor and soaked them in a biocide solution that kills all living organisms.
If you have any concerns or experience water damage yourself call us at (915)-234-2679
Call El Paso/Butterfield to solve any of your Mold issues!
Are you wondering if you really have to worry if you can get mold in the winter?
Turning up the heater in the colder months will keep you cozy and warm. However, did you know that this very warmth also creates the perfect environment for a colony of mold? These infestations are both unsightly and unhealthy and can make life truly miserable for those who have allergies to these organisms. A mold colony can also spread quickly and secretly within your walls, compromising their strength and making your home or business unsafe. Mold and mildew, have recognizable differences. Mildew has a flat surface and will appear powdery. It begins growing with white coloration and will become yellow, brown, or black over time, while mold can be a wide range of colors and will have a fluffy appearance. The spores for both are everywhere, even in the air we breathe, and their risk increases when winter arrives since mold and mildew would much rather be where it’s warm when it’s cold outside (just like us).
Here are some tips for mold prevention this winter:
- Mold and mildew feed on any organic material. Old food, the rug on your kitchen floor, or wooden cupboards - it’s all fair game for these organisms. Make sure surfaces are kept clean and dry and don’t allow food to sit out and become moist and warm.
- Moisture condenses when it comes into contact with a colder area, so you will most likely see mold or mildew on tile grout, windowsills, and baseboards during the colder months. Taking care of leaks and areas that collect water right away will be a big help in keeping mold from becoming part of the family.
- Once a colony establishes itself you can’t ever get rid of it completely. Once the moisture, warmth, and food it needs are reintroduced it will simply start to grow again.
- Windows, exterior doorways, skylights, and indoor plumbing that are not properly sealed will produce conditions that are attractive to mold colonies.
- Keeping the air dry in kitchens, laundries, and bathrooms will be a big help when it comes to preventing mold this winter. Running these fans during times when the air is moist will do wonders. You can also use dehumidifiers in your home to prevent mold from establishing itself; follow the established recommendations for keeping your home at the proper level of humidity for this purpose.
Rest assured you actually don’t have to worry about mold in the winter, if you take the proper steps to prevent it from colonizing.
If you have any concerns or suspect mold growth callEl Paso/Butterfield, and allow us to put your mind to ease and solve your issue.
Don't Let Soot Settle In Your Home
Call SERVPRO® of El Paso/Butterfield for any of your soot removal needs! (915)-234-2679
The time to act on fire damage restoration is unfortunately right after the disaster happens. At the time of the devastating incident, many people are not in the right state of mind to act quickly and get the area cleaned up and restored. This is where companies, such as El Paso/Butterfield, come into play and help take care of the damage that has been done. According to the Institute of Inspection, Cleaning and Restoration Certification, delays in fire damage clean up can have serious consequences. Acidic soot residue can cause permanent damage to areas of the household over time.
Within minutes of the fire being extinguished: The residue can cause a discoloration to materials such as, plastic, marble and alabaster.
Within hours: The acidic soot residue can cause permanent discoloration or yellowing of furniture in the household, such as bath fixtures, countertops and unpolished metals.
Within days: Walls and flooring can start to be affected. The soot will cause discoloration of walls and corrosion of metals throughout the home. Flooring that is made out of vinyl or wood must be replaced or refinished and any clothing or upholstery will most likely be permanently stained.
Within weeks: Carpet can become unsalvageable and objects such as silver-plated fixtures, glass, crystal or china will become etched due to the long exposure to the residue.
Although the restoration process can be done with extensive vacuuming and cleanup, it is a process that sometimes requires the proper equipment and time to get the job done. Restoration companies have the equipment to help save you hundreds of dollars in valuables and time to get the job done effectively and efficiently. With the proper tools, there is more chance for the removal of stains, damage and odor removal to take, leaving you with less of a headache and salvaged items.
Say Goodbye To Funky Smells In Your Restaurant!
Call SERVPRO® of Southeast El Paso/Butterfield to fight those odors! 915-234-2679
Does your El Paso restaurant smell like a bad recipe? Do you have customers come into your place and wrinkle their nose? Or they walk in and then leave without ordering anything. You know you’re in need of odor removal when customers suddenly lose their appetite when entering your restaurant. We know it’s not a pleasant topic, but it’s one we, at SERVPRO® of Southeast El Paso/Butterfield, have experience correcting! So, how can we help you with your odor problems?
Here are some ways SERVPRO® of Southeast El Paso/Butterfield will get your restaurant sweet-smelling once again:
Sometimes you need a bit more than the everyday cleaning job your staff does. Just like we do deep cleaning a couple times a year in our homes, it is essential to have this done in our restaurants as well. Restaurants enjoy a thorough cleaning of the floors, drapes, blinds, carpeting, and upholstery. Food smells can become trapped El Paso has specialty cleaning services to ensure your restaurant gets deep cleaned.
Not only does your El Paso restaurant need a deep cleaning, but it needs an odor removal process using deodorization. Our staff is trained to discover what is causing the odors. This is an important first step in eliminating the odors. Once our staff knows where the smell is emanating from, then we can use the proper formula to remove it. We have several different deodorizing formulas created to get to the source of the bad smells. Odor removal is not just about hiding or covering up offending smells, but it’s essential to go to the root of the problem and neutralize it.
Inspect for mold
Mold is one thing that not only leaves a musty odor, but it has a negative impact on your health. That’s why it’s so important to determine if mold is the culprit and, if so, to begin action right away to combat it. We have tools and equipment that help us determine if there is a mold problem. It doesn’t take much for mold to develop and then spread. If you suspect mold, we will discover the source and work to isolate, then eliminate it.
At SERVPRO® of Southeast El Paso/Butterfield, we make cleaning and restoration our expertise. We train and educate our staff to combat stinky smells wherever they may be.
Trust the Fire Heroes of SERVPRO® of Southeast El Paso/Butterfield
Trust the professionals of SERVPRO® of Southeast El Paso/Butterfield to restore your home! to restore your home!
SERVPRO® of Southeast El Paso/Butterfield Can Help Make the Fire Damage Restoration Process Easier on You
Fires are not entirely uncommon to El Paso homes, but each one presents a unique look at the same kinds of effects for professional restorers. Finding a way to overcome the specific issues that make comfortable living a challenge in your home is a hurdle for any restorer to overcome, and much of that comes with going the extra mile for the customers and clients. One way of doing this is keeping an open dialogue with the homeowner to ensure that needs and milestones are getting met throughout the restoration process.
While you might not ever get prepared for fire damages to your residence, SERVPRO® of Southeast El Paso/Butterfield is always here to help you through every piece of restoring the house back to preloss conditions. As was mentioned above, our team works hard to keep an open dialogue with every customer and client we serve to ensure that things are getting done to their specific specs and expectations, addressing the most pressing and property damaging elements before other restoration tasks occur.
Another step forward towards making your life a little more comfortable through this challenging time is our ability to work directly with insurance adjusters for your home to coordinate the work needing to get completed with the claim getting filed. Ultimately, our goal is to make this process as streamlined as possible for you, as this time in your life is trying enough as it is. It is also beneficial to have experts in the restoration field negotiate this battle for you in getting your claim pushed through because we have a credible reputation as a leading company in this niche of business.
While fire damages might occur in different ways from house to house in the area, fighting their effects and getting the fire damage restoration process does not have to be a drawn out and involved ordeal. Trust the experienced technicians we have at SERVPRO® of Southeast El Paso/Butterfield to help you clean up the mess and get your house back to the way it should be. We can be reached anytime at 915-234-2679
Our SERVPRO® of Southeast El Paso/Butterfield New Rapid Response Team Can Help You With Storm Damage In Your Property
Let us make your storm damage "Like it never even happened."
Our SERVPRO® of Southeast El Paso/Butterfield Rapid Response Team Can Help You With Storm Damage In Your Property
Even though storm season is wrapping up, a nearby road overflow can cause significant issues in the ground levels of your property. Heavy rainfall results in sewer systems backing up and overflowing with contaminated Black Water. Due to the potentially harmful effects of Black Water, it is essential to hire a professional, qualified technician to help repair and restore your property safely. Indeed, many of your possessions can be salvaged by using professional cleaning equipment promptly.
Where there is Flood Damage in SERVPRO® of Southeast El Paso/Butterfield homes, the likelihood of contaminants being spread around the home is high. In the circumstances, it is not uncommon for our technicians to wear Hazmat suits to protect themselves from pathogens during the cleanup operation. We may also have to remove sections of drywall to clean in and behind walls, floors, and fittings. Left behind debris is not only odorous but have the potential to be harmful if not dealt with thoroughly.
For owners who find themselves in this position, it is only natural to immediately assume the worst, especially where personal possessions are concerned. Here at SERVPRO® of Southeast El Paso/Butterfield we always work with a restore over replace mentality. Unlike other providers, our services are geared toward salvaging as much as possible. We enable our technicians to achieve this by providing them with state-of-the-art cleaning equipment and technology.
We can assess items immediately on site to decide which possessions are salvageable and which need disposal. Generally speaking, porous materials absorb black water making them exceptionally difficult to clean; this could include your carpets or curtains. However, where they are valuable fabrics, we can send them to a specialized facility for mechanical cleaning using Esporta washing machines. These equipment are expensive because they are advanced. However, SERVPRO® of Southeast El Paso/Butterfield provides technicians with everything they need to restore items rather than replace them.
Floods are considerable emergencies which is why SERVPRO® of Southeast El Paso/Butterfield training involves a rapid-response unit as well as a 24-hour emergency call line. Our skilled specialists are local to the area and can reach you fast to help mitigate loss and reduce the risk of permanent damage.
In an emergency, contact SERVPRO® of Southeast El Paso/Butterfield at 915-234-2679 for immediate assistance.