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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why We Are The Experts!

8/2/2023 (Permalink)

The Cleaning Experts Cleaning up all the spaces.

This is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.  After COVID we all re-learned just how important it is to keep areas clean and sanitized, so more than others.  This shouldn't be something that we let fall to the wayside now that COVID cases have decreased.


According to protocols set forth by the Centers for Disease Control and Prevention, our team members are prepared to clean and disinfect your home or business. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs daily.


The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:


Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment


The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.


Contact the cleaning experts at SERVPRO West El Paso to see just what we can do to keep your home or business as clean and safe as possible!

Revive and refresh: Transforming carpets and upholstery after water damage

6/20/2023 (Permalink)

Water damage can be a homeowner's worst nightmare, causing significant distress and financial burden. When water infiltrates your property, it severely threatens your carpets and upholstery. SERVPRO® of El Paso/Butterfield’s expertise in water damage restoration and flood removal allows us to revive your carpets and upholstery, ensuring they look their best again. We understand the significant impact water damage can have on these essential elements of your home or office. That's why we're here, ready to work diligently to restore them to their former glory.

Regarding carpet and upholstery services, we don't settle for anything less than outstanding results. Our goal is simple: to exceed your expectations and deliver top-notch restoration. Imagine stepping into a space with beautifully revitalized carpets and upholstery that enhance the overall ambiance. Our skills and commitment will turn that vision into a reality you can see and feel.

Our experienced technicians are equipped with advanced techniques and state-of-the-art equipment to handle water damage effectively. From minor incidents to major floods, we are prepared to tackle any challenge that comes our way. We conduct a thorough assessment to identify hidden damage and develop a customized restoration plan tailored to your needs. Every stain, every corner, and every trace of moisture is meticulously addressed to restore your carpets and upholstery with precision and efficiency.

The impact of different types of water damage on your carpets and upholstery

Understanding the different types of water damage and their specific impact is essential for effective restoration and preserving the integrity of your textiles. By gaining insight into these challenges, you can be better prepared to take swift and appropriate action to mitigate the damage and restore your precious materials to their former glory.

Water damage can originate from various sources, such as burst pipes, leaking appliances, natural disasters, or plumbing issues. Each type of water damage comes with its consequences and restoration requirements. Understanding these distinctions is vital to effectively minimize the potential harm to carpets and upholstery.

Clean water damage: The sneaky intruder

Clean water damage may sound harmless but don't be fooled by its innocuous name. It refers to water from a clean source, such as a broken supply line or a faucet. While it may not contain contaminants initially, prolonged exposure to carpets and upholstery can lead to severe consequences if not addressed promptly.

One of the primary risks of clean water damage is the potential for mold and mildew growth. Even though the water may be free of bacteria and other harmful substances, it provides an ideal breeding ground for these fungi when left unattended. Mold and mildew cause unpleasant odors and pose health hazards, triggering allergies and respiratory problems.

Additionally, clean water damage can result in structural damage over time. As the water seeps into the fibers of your carpets and upholstery, it weakens their structural integrity. This can lead to warping, buckling, and even rotting of the underlying materials. Furthermore, prolonged exposure to moisture can cause discoloration and staining, compromising the aesthetics of your textiles.

To mitigate the impact of clean water damage, it is crucial to act swiftly. SERVPRO of El Paso/Butterfield can ensure a thorough damage assessment and prompt implementation of the appropriate restoration techniques. Our expertise and specialized equipment will help extract the water, thoroughly dry the affected areas, and prevent the growth of mold and mildew.

Gray water damage: The unwanted guest

Gray water damage refers to water that contains some level of contamination, typically from sources like washing machines, dishwashers, or bathroom sinks. While not as severe as black water damage, gray water can still pose risks to your carpets and upholstery if left unaddressed.

One of the main concerns with gray water is the presence of microorganisms and bacteria. These contaminants can thrive in the moist environment created by the water damage and may lead to unpleasant odors and potential health issues for you and your family. Gray water can also contain traces of chemicals or detergents, further complicating the restoration process.

When gray water infiltrates your carpets and upholstery, it can quickly seep into the fibers and padding, making thorough removing and drying challenging. This can result in lingering moisture, promoting mold and mildew growth. These fungi damage your textiles and release spores into the air, compromising indoor air quality.

To effectively address gray water damage, it is crucial to enlist the assistance of professionals specializing in water damage restoration. SERVPRO of El Paso/Butterfield has the expertise and equipment to extract the contaminated water, sanitize the affected areas, and thoroughly dry your carpets and upholstery. Our prompt response and meticulous cleaning techniques will help minimize the risk of mold growth and restore the cleanliness and safety of your space.

Black water damage: The dreaded invader

Among the different types of water damage, black water is the most severe. It poses significant risks to carpets and upholstery. Black water typically comes from sewage backups, flooding, or water contaminated with harmful substances, such as chemicals, bacteria, and pathogens.

Dealing with black water damage requires utmost caution and immediate action due to the high level of contamination. The water may contain fecal matter, viruses, parasites, and other hazardous materials that pose serious health risks. Therefore, it is essential to prioritize your safety and seek professional assistance for the restoration process.

When black water infiltrates your carpets and upholstery, it deeply saturates the fibers and permeates into the underlying materials. This makes restoring and salvaging these textiles incredibly challenging without professional intervention. Also, harmful pathogens and bacteria can result in foul odors that persist even after removing the visible water.

SERVPRO of El Paso/Butterfield has the expertise and specialized equipment to handle black water damage effectively. Our team follows strict safety protocols and utilizes advanced cleaning and disinfection techniques to mitigate the risks associated with black water contamination. We understand the importance of thorough extraction, cleaning, and drying to prevent further damage and ensure your home's and its occupants' health and well-being.

Structural damage: Weakening the foundation

Water damage doesn't just affect your carpets and upholstery—it can also compromise the structural integrity of your property. When excess water infiltrates your home, it can seep into the walls, floors, and other structural components, causing significant damage over time.

One of the most concerning consequences of water damage is the weakening of the building's foundation. Prolonged exposure to water can lead to the deterioration of structural materials such as wood, drywall, and concrete. This can result in sagging floors, cracked walls, and even the shifting of the entire structure.

When the foundation of your property is compromised, it poses serious safety hazards and can lead to costly repairs. Structural damage not only affects the stability of your home but can also impact the functionality of your carpets and upholstery. Uneven floors and walls can cause carpets to buckle and upholstery to become misshapen or damaged.

It is crucial to address the underlying water issue promptly and effectively to address structural damage. SERVPRO of El Paso/Butterfield understands the importance of a comprehensive approach to water damage restoration. Our team will assess and mitigate the damage to your carpets and upholstery and employ strategies to identify and repair structural issues.

Mold and mildew growth: Silent intruders

At SERVPRO of El Paso/Butterfield, we understand the potential dangers of mold and mildew growth in properties affected by water damage. When excess moisture lingers in your carpets and upholstery, it creates the perfect breeding ground for these unwelcome intruders.

Mold and mildew can start growing within 24 to 48 hours of water damage, posing health risks and causing further damage to your textiles. These fungi thrive in dark, damp environments and can release airborne spores that may trigger allergies, respiratory issues, and other health problems.

Our team of professionals is equipped with the knowledge and tools to address mold and mildew growth effectively. We follow industry best practices and employ advanced techniques to identify and eliminate these harmful invaders from carpets and upholstery. Using specialized cleaning solutions and antimicrobial treatments, SERVPRO of El Paso/Butterfield can eradicate mold and mildew, preventing their regrowth and safeguarding indoor air quality. Our goal is to restore the appearance of your textiles and create a healthier environment for you and your family.

Stains and discoloration: Aesthetic damage

When water damage affects your carpets and upholstery, one of the visible and frustrating consequences is the occurrence of stains and discoloration. Whether from clean water, gray water, or black water, these types of damage can leave unsightly marks on your textiles.

Stains can vary in color and intensity, depending on the source of the water and the materials affected. Common culprits include mud, dirt, minerals, and other contaminants that can seep into the fibers of your carpets and upholstery. Over time, these stains can become more stubborn and difficult to remove, diminishing the overall appearance of your living spaces.

The discoloration is another common issue caused by water damage. It can manifest as faded patches or changes in the original color of your textiles. This can be particularly noticeable on lighter-colored materials, making your carpets and upholstery look worn, dingy, and unattractive.

At SERVPRO of El Paso/Butterfield, we understand the importance of restoring the aesthetic appeal of your home. Our team of experts utilizes advanced cleaning techniques and specialized products to treat stains and discoloration effectively. Through targeted spot treatments, deep cleaning, and color restoration methods, we can rejuvenate your carpets and upholstery, restoring them to their original beauty.




Measures SERVPRO of El Paso/Butterfield takes to ensure your upholstery looks like new

SERVPRO of El Paso/Butterfield aims to deliver top-notch services for your property, especially refurbishing your carpets and upholstery. The following are some of the expert measures we take to help you restore your carpets and upholstery to good shape post-water damage:

Assessing the damage: Understanding the scope

When restoring carpets and upholstery affected by water damage, a crucial first step is to conduct a comprehensive assessment of the extent of the damage. At SERVPRO of El Paso/Butterfield, we take this responsibility seriously, as it sets the foundation for an effective restoration plan. Our experienced technicians employ a meticulous approach to evaluate the affected areas, ensuring no detail goes unnoticed.

During the assessment, we thoroughly inspect the carpets and upholstery, examining the degree of water infiltration, the severity of stains or discoloration, and any potential structural issues. We use advanced tools and techniques to identify hidden moisture and determine the saturation level, as this can significantly impact the restoration process. By understanding the scope of the damage, we can develop a tailored plan that addresses the specific needs of your carpets and upholstery.

Our knowledgeable technicians leverage their expertise and training to assess the visible damage and any underlying issues that may have resulted from water intrusion. We can take proactive measures to prevent further damage and ensure a thorough restoration by identifying potential mold growth, structural weakening, or other secondary concerns. Through this detailed assessment process, we gain valuable insights that guide our restoration efforts, enabling us to deliver exceptional results and bring your carpets and upholstery back to life.

Water extraction: Removing moisture with precision

After assessing the damage and understanding the scope of the water intrusion, the next crucial step in restoring carpets and upholstery is efficient and precise moisture extraction. At SERVPRO of El Paso/Butterfield, we employ advanced water extraction techniques to remove excess moisture and prevent further damage effectively.

Our skilled technicians utilize powerful extraction equipment designed for carpet and upholstery restoration. These state-of-the-art machines allow us to extract water deep within the fibers, ensuring thorough and efficient removal. By swiftly and effectively eliminating moisture, we minimize the risk of mold growth, structural deterioration, and other potential long-term consequences.

We understand that time is of the essence when it comes to water damage restoration. That's why we prioritize a prompt response to your call for help. Our dedicated team is available 24/7, ready to mobilize and begin the water extraction as quickly as possible. With our expertise and efficient equipment, we diligently extract every drop of water from your carpets and upholstery, allowing them to dry faster and reducing the likelihood of further damage.

We closely monitor the progress and moisture levels throughout the water extraction process to ensure optimal results. Our technicians utilize specialized moisture detection tools to identify any hidden pockets of moisture that may have been missed during the initial assessment. By employing a meticulous and detail-oriented approach, we leave no room for residual moisture that could compromise the restoration process.

Deep cleaning and stain removal: Reviving your carpets and upholstery

Once the water extraction process is complete, the next step in our carpet and upholstery restoration services is deep cleaning and stain removal. At SERVPRO of El Paso/Butterfield, we understand that water damage often leaves behind stubborn stains, dirt, and odors that can compromise the appearance and hygiene of your carpets and upholstery. Our expert technicians are trained in advanced cleaning techniques to restore the beauty and freshness of your belongings effectively.

We meticulously treat your carpets and upholstery. We use professional-grade cleaning solutions and equipment to remove deep-seated dirt, grime, and stains. Our cleaning solutions are carefully selected to be tough on stains while gentle on the fibers, ensuring a thorough clean without causing any damage. We employ specialized techniques and tools to target specific problem areas, such as high-traffic zones or heavily stained spots, revitalizing your carpets and upholstery.

Our team is well-versed in various cleaning methods, including hot water extraction, dry cleaning, and encapsulation. Depending on the type of fabric, level of soiling, and the specific needs of your carpets and upholstery, we tailor our approach to deliver the best possible results. With our deep cleaning expertise, we can effectively eliminate tough stains, restore vibrant colors, and breathe new life into your carpets and upholstery.

In addition to removing visible stains, we also address odors that may have resulted from water damage. Our specialized cleaning solutions neutralize unpleasant odors, leaving your carpets and upholstery smelling fresh and clean. Whether it's musty odors from water intrusion or lingering pet smells, our team has the knowledge and tools to eliminate odors at their source, ensuring a healthier and more pleasant environment.

Odor elimination: Restoring freshness to your space

When water damage strikes, one of the common issues that homeowners face is lingering odors. These unpleasant smells can permeate your space and affect your home's overall comfort and cleanliness. At SERVPRO of El Paso/Butterfield, we understand the importance of restoring a fresh and inviting atmosphere, which is why our carpet and upholstery restoration services include effective odor-elimination techniques.

Our experienced technicians are equipped with advanced odor removal methods that target the source of the smell rather than just masking it temporarily. We employ a combination of professional-grade deodorizers and specialized equipment to neutralize odors at the molecular level. These robust solutions penetrate deep into your carpets and upholstery fibers, effectively eliminating unpleasant smells caused by water damage.

Whether it's the musty odor of damp carpets or the lingering scent of mildew, our team is skilled in identifying and treating various odors. We take a thorough approach, ensuring that no trace of scent remains. By using industry-leading techniques, we eliminate odors at their source, leaving your space smelling fresh and clean.

Our odor elimination process is safe and effective, utilizing environmentally friendly products free from harsh chemicals. Our odor elimination services address the root cause of unpleasant smells, restoring freshness to your space. Say goodbye to lingering odors and enjoy your home's clean, revitalized atmosphere again.

Drying and dehumidification: Achieving optimal moisture levels

After water damage, one of the critical steps in the restoration process is drying and dehumidification. Excess moisture can linger in your carpets and upholstery, leading to further damage and the growth of mold and mildew. At SERVPRO of El Paso/Butterfield, we prioritize efficient drying and dehumidification techniques to restore carpets and upholstery to optimal moisture levels.

Our skilled technicians utilize state-of-the-art equipment, including industrial-strength air movers and dehumidifiers, to expedite drying. These powerful tools work in tandem to remove moisture from the affected areas, ensuring that every nook and cranny is thoroughly dried. By creating a controlled airflow and reducing humidity levels, we prevent mold growth and minimize the risk of long-term damage.

We understand the importance of precision and thoroughness in drying and dehumidifying. Our team conducts regular moisture level assessments using specialized equipment to monitor the progress and ensure all affected areas have reached the desired moisture content. This meticulous approach guarantees that your carpets and upholstery are thoroughly dried, leaving no room for potential moisture-related issues.

With our expertise and advanced equipment, we can effectively restore your carpets and upholstery to their pre-damage condition. Our commitment to achieving optimal moisture levels not only prevents further damage but also helps preserve your belongings' longevity and integrity. Trust in SERVPRO of El Paso/Butterfield to provide efficient and effective drying and dehumidification services for your water-damaged carpets and upholstery.

By entrusting your restoration needs to us, you can have peace of mind knowing that our experienced technicians will employ the best techniques to achieve optimal moisture levels. We are dedicated to restoring the comfort and beauty of your home, ensuring that your carpets and upholstery are thoroughly dried and free from excess moisture. 

Final inspection and satisfaction guarantee: Our commitment to excellence

At SERVPRO of El Paso/Butterfield, we take great pride in delivering exceptional results and ensuring customer satisfaction. As part of our comprehensive carpet and upholstery restoration services, we conduct a thorough final inspection to ensure that every aspect of the restoration process has been completed to the highest standards.

Our experienced technicians perform a meticulous evaluation, examining every detail of the restored carpets and upholstery. We check for any remaining stains, lingering odors, or areas requiring further attention. This final inspection allows us to promptly identify and address potential issues, ensuring you receive the best possible outcome.

We strive to exceed your expectations, delivering superior results and a hassle-free experience. Our team goes the extra mile to ensure you are satisfied with restoring your carpets and upholstery. We believe that open communication and collaboration are vital to achieving this goal, so we work closely with you throughout the process, addressing your concerns and questions.

In addition to our meticulous final inspection, we back our services with a satisfaction guarantee. We stand behind the quality of our work and are committed to your happiness and peace of mind. If, for any reason, you are not completely satisfied with the results, we will work diligently to make it right. Your satisfaction is our top priority, and we will go above and beyond to ensure that you are delighted with the restoration of your carpets and upholstery.

About SERVPRO of El Paso/Butterfield

At SERVPRO of El Paso/Butterfield, we provide top-quality water damage restoration services for carpets and upholstery. Our team of highly trained professionals understands the unique challenges of water damage and is committed to restoring your precious textiles to their pre-damage condition. We utilize advanced techniques, state-of-the-art equipment, and eco-friendly solutions to deliver exceptional results and ensure your complete satisfaction.

With our expertise and industry-leading practices, we can tackle any type of water damage, from clean water to black water, addressing not only the visible damage but also the underlying issues that can compromise your textiles' structural integrity and cleanliness. We take a comprehensive approach, focusing on assessing the extent of the damage, extracting water, treating stains, eliminating odors, and restoring optimal conditions. We aim to bring new life to your carpets and upholstery, creating a fresh and inviting space for you and your loved ones.

When you choose SERVPRO of El Paso/Butterfield, you can have peace of mind knowing that you are partnering with a trusted leader in the industry. We are available 24/7, ready to respond swiftly to your water damage restoration needs. Our team is dedicated to providing prompt, reliable, and efficient services, minimizing disruption, and ensuring a seamless restoration process. Trust us to restore the beauty, cleanliness, and comfort of your carpets and upholstery, leaving you with a space you can enjoy.

Experience the exceptional service and expertise of SERVPRO of El Paso/Butterfield. Contact us today, and let us bring your water-damaged carpets and upholstery back to life.

SERVPRO of Southeast El Paso/Butterfield: Causes of hidden ceiling water damage and its prevention

6/15/2023 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield provides information on the steps to take if water damage is discovered.

Water damage can be a significant problem for homeowners in Central El Paso, TX. To prevent any long-term damage, it is crucial to be aware of the signs of hidden ceiling water damage and to know the steps to take if the damage is discovered. SERVPRO® of Southeast El Paso/Butterfield is here to help with all of your flood restoration needs.

Water damage is a common problem in homes and businesses across Central El Paso, TX. When left unchecked, it can cause serious damage to the building structure and furnishings. To prevent any long-term damage, it is essential to be aware of the signs of hidden ceiling water damage and to know the steps to take if the damage is discovered.

Signs of hidden ceiling water damage

There are several signs of hidden ceiling water damage that homeowners should be aware of:

  • Stains on the ceiling – Any discoloration or staining on your ceiling may be a sign of water damage.
  • Peeling or bubbling paint – Paint peeling or bubbling could indicate water damage.
  • Musty odors – A musty smell in your home could be a sign of hidden ceiling water damage.
  • Mold growth – Mold growth on your ceiling or walls could indicate hidden ceiling water damage.

Causes of hidden ceiling water damage

There are several causes of hidden ceiling water damage in Central El Paso:

  • Leaking pipes – Leaking pipes can cause hidden ceiling water damage if not addressed promptly.
  • Roof damage – Damaged roofs can leak water into the home, causing ceiling water damage.
  • Condensation – Condensation can also lead to ceiling water damage if it is not taken care of promptly.
  • Poor ventilation – Poor ventilation can cause condensation and hidden ceiling water damage.

Ways to prevent hidden ceiling water damage

There are several ways to prevent hidden ceiling water damage:

  • Regular inspections – Regularly inspecting your home for any signs of water damage can help you spot any problems before they become more serious.
  • Sealant application – Applying sealants to areas such as windows and doors can help prevent water from entering your home and causing ceiling water damage.
  • Adequate insulation installation – Adequately insulating your home can help prevent condensation and can help avoid hidden ceiling water damage.
  • Proper ventilation – Ensuring that your home is adequately ventilated can help keep condensation at bay and can help prevent hidden ceiling water damage.

Steps to Take if You Discover Hidden Ceiling Water Damage

If you discover hidden ceiling water damage in your home, there are several steps you should take:

  • Find the source of the water – Finding the source of the water is the first step in addressing ceiling water damage.
  • Clean and dry the affected area – Once you have found the source of the water, you should clean and dry the affected area to prevent any further damage.
  • Assess the extent of the damage – Once the area is dry, you should assess the extent of the damage to determine the best course of action.
  • Call a professional for restoration services – If the damage is extensive, you should call a professional for restoration services. SERVPRO of Southeast El Paso/Butterfield is here to help with all of your flood restoration needs.

SERVPRO of Southeast El Paso/Butterfield provides exceptional water damage restoration in Central El Paso, TX

Water damage can be a significant problem for homeowners in Central El Paso, TX. To prevent any long-term damage, it is crucial to be aware of the signs of hidden ceiling water damage and to know the steps to take if the damage is discovered. Regular inspections, sealant application, adequate insulation installation, and proper ventilation can help prevent hidden ceiling water damage. If damage is discovered, you should clean and dry the affected area, assess the extent of the damage, and call a professional for restoration services. SERVPRO of Southeast El Paso/Butterfield is here to help with all of your water damage restoration needs.

SERVPRO of Southeast El Paso/Butterfield, a trusted water removal service, offers 24/7 emergency response

6/15/2023 (Permalink)

Blog Summary: Hiring a professional water removal service is essential for successful water removal. A 24/7 emergency response service is essential for addressing water damage in a timely manner and preventing further damage. 

When water damage occurs, it is vital to act quickly to minimize the damage and prevent secondary damage. Immediate action is necessary to get rid of the water and prevent further damage, such as mold and mildew growth, structural damage, and health hazards. 

Need for 24/7 emergency response

For a successful water removal process, it is essential to hire a water removal service like SERVPRO® of Southeast El Paso/Butterfield that can offer 24/7 emergency response. A 24/7 emergency response service is essential for addressing water damage in a timely manner and preventing further damage. 

Causes of water damage

Natural disasters

Natural disasters like floods, storms, and hurricanes are the leading causes of water damage. Heavy rains and flash floods can cause a lot of damage to homes and businesses by flooding basements, washing away landscaping, and creating hazardous conditions. 

Plumbing issues

Plumbing issues such as pipe bursts, toilet overflows, and sewer backups can cause significant water damage. Leaking pipes can cause water to accumulate in the walls and ceilings, which can cause structural damage and mold growth. 

Roof, wall, or foundation leaks

Leaks in the roof, walls, and foundations can also cause water damage. Rain and snow can enter the building through cracks and gaps in the roof or walls and cause damage to the interior of the building. 

Appliance malfunctions

Appliances such as washing machines, dishwashers, and water heaters can malfunction and cause water damage. Leaky hoses, overflows, and broken pipes can cause water to accumulate in the walls and lead to mold growth and structural damage. 

Human error

Human error is also one of the leading causes of water damage. People can accidentally turn off the water supply and cause water to accumulate in the house. They can also leave the taps on and cause flooding. 

Impacts of water damage

Structural damage

Water damage can cause extensive structural damage to the building. It can weaken the foundation, warp the walls and floors, and cause the paint to peel off. 

Mold growth

Water damage can cause mold and mildew growth which is not only unsightly but also hazardous to health. It can cause allergies, asthma, and other respiratory illnesses. 

Health hazards

Water damage can also cause health hazards, such as exposure to toxic chemicals and contaminants. Floodwaters can contain bacteria, viruses, and other contaminants, which can be dangerous to humans. 

Fire hazards

Water damage can lead to fire hazards as well. Water can cause electrical systems to short-circuit and cause fires. It can also cause combustible materials to become saturated and increase the risk of fire. 

Financial loss

Water damage can also lead to financial losses. It can cause a lot of damage to personal belongings and furniture and result in costly repairs. 

Benefits of hiring a water removal service

Professional expertise

Hiring a professional water removal service is essential for successful water removal. They have the expertise and experience to handle any water damage situation. They know the right methods and techniques to quickly and effectively remove the water and prevent further damage. 

Special tools and equipment

Professional water removal services have the resources and tools necessary for the job. They have high-powered water extraction machines and drying equipment that can be used to quickly and efficiently remove the water. 

Faster and more efficient results

Professional water removal services can provide faster and more efficient results. Their expertise and equipment enable them to quickly and effectively remove the water and prevent further damage. 

Proper disposal of water

Professional water removal services will also ensure the water is disposed of properly. They have the resources and knowledge to properly dispose of the water and prevent contamination of water sources. 

Prevention of secondary damages

Professional water removal services can also help to prevent secondary damage. They have the knowledge and experience to identify potential risks and take steps to mitigate them. 

Importance of 24/7 emergency response 

Quick response time

When it comes to water damage, it is important to act quickly. A 24/7 emergency response service ensures that the water removal process is started as soon as possible. This helps to minimize the damage and prevent further damage. 

Reduced damages and costs

A 24/7 emergency response service helps to reduce the damages and costs associated with water damage. The quicker the water is removed, the less damage it will cause and the lower the costs will be. 

Mitigating health hazards

A 24/7 emergency response service can also help to mitigate health hazards caused by water damage. Quick action can help to prevent mold growth and other health hazards associated with water damage. 

Peace of mind

Hiring a water removal service with a 24/7 emergency response service also provides peace of mind. Knowing that someone is available to take action at any time of the day or night provides an added layer of security. 

Choosing the right water removal service

Consider experience and qualifications

When choosing a water removal service, it is important to consider their experience and qualifications. It is important to choose a service that has the experience and qualifications necessary to handle the job. 

Look for certification and insurance

When choosing a water removal service, it is also important to look for certification and insurance. Certification and insurance provide added security and peace of mind that the job will be done correctly. 

Check for customer reviews and testimonials

It is also important to check for customer reviews and testimonials when choosing a water removal service. This will help ensure the service is reputable and can provide quality results. 

Inquire about emergency response availability

Finally, when choosing a water removal service, it is important to inquire about emergency response availability. It is essential to select a service available 24/7 in an emergency.  

SERVPRO of Southeast El Paso/Butterfield provides water removal services in Socorro, TX

A 24/7 emergency response service is essential for addressing water damage in a timely manner and preventing further damage. When it comes to water removal, it is crucial to act quickly and hire a professional service with a 24/7 emergency response. SERVPRO of Southeast El Paso/Butterfield is a trusted water removal service that can offer 24/7 emergency response. With their expertise, tools, and equipment, they can quickly and efficiently remove the water and prevent further damage.

For more information about water removal services in Socorro, TX, contact SERVPRO of Southeast El Paso/Butterfield at zbroome@SERVPRO11089.com or (915) 234-2679.

SERVPRO of Southeast El Paso/Butterfield’s Mold Removal for Commercial Properties in Eastview, El Paso, TX

6/15/2023 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield’s services provide numerous advantages, including maintaining a safe and healthy work environment, enhancing air quality, preventing structural damage, avoiding negative publicity and legal actions, and boosting employee productivity and morale. 

Mold is a type of fungus that can form on surfaces in buildings and homes when moisture is present. It can cause severe property damage, health risks, and other issues. Commercial property owners need to understand the dangers of mold and have it removed by a professional. SERVPRO® of Southeast El Paso/Butterfield offers experienced mold removal services for commercial properties in Eastview, El Paso, TX

Understanding mold

Mold is a fungus that thrives in damp, humid conditions and can grow on various surfaces, including wood, drywall, fabrics, and carpet.  It can cause a range of health issues. It can also cause property damage, such as staining and discoloration of walls and ceilings and the deterioration of structural components. 

The benefits of SERVPRO of Southeast El Paso/Butterfield mold removal

SERVPRO of Southeast El Paso/Butterfield employs certified and licensed professionals who are knowledgeable in mold removal and remediation. They use advanced equipment and technology to perform a detailed evaluation and inspection of the property to assess the extent of the mold problem and develop a safe and effective removal plan. The team can also provide restoration and repair services, such as drywall repair and painting, to return the space to its pre-mold condition. 

Advantages of commercial mold removal services

Mold removal services for commercial properties provide numerous benefits, including maintaining a safe and healthy work environment, enhancing airflow and air quality, preventing structural damage, avoiding negative publicity and legal actions, and boosting employee productivity and morale. 

Why choose SERVPRO of Southeast El Paso/Butterfield

SERVPRO of Southeast El Paso/Butterfield has years of experience and expertise in mold removal and remediation. They provide excellent customer service and satisfaction and offer competitive pricing and flexible scheduling. The team has a positive reputation and reviews from satisfied customers. 

Case study: Successful mold removal for a commercial property in Eastview, El Paso, TX

SERVPRO of Southeast El Paso/Butterfield recently completed a mold removal project for a commercial property in Eastview, El Paso, TX. The scope of the project included removing mold from walls, floors, and ceilings and restoring the affected areas. The team faced several challenges, such as difficult access to certain areas and moving furniture and equipment to remove the mold safely. Despite these challenges, the team was able to successfully remove the mold and restore the property to its pre-mold condition. The customer was very pleased with the results, and the feedback was extremely positive. 

Conclusion

Mold can cause severe property damage and health risks, so it is important for commercial property owners to have it removed by a professional. SERVPRO of Southeast El Paso/Butterfield offers experienced mold removal services with certified and licensed professionals, advanced equipment and technology, and restoration and repair services. Their services provide numerous advantages, including maintaining a safe and healthy work environment, enhancing air quality, preventing structural damage, avoiding negative publicity and legal actions, and boosting employee productivity and morale. 

For successful mold removal services, contact SERVPRO of Southeast El Paso/Butterfield today. They can be reached by phone at (915) 234-2679 and by email at zbroome@SERVPRO11089.com.

SERVPRO of Southeast El Paso: Errors to Steer Clear of While Restoring Water Damage

4/19/2023 (Permalink)

Blog Summary: In El Dorado East properties, SERVPRO of Southeast El Paso/Butterfield shares information through this blog about the typical errors to avoid when restoring water damage. 

Water damage restoration is a complex process that requires the expertise of a professional restoration company like SERVPRO of Southeast El Paso/Butterfield, serving El Dorado East, El Paso, TX. If you're experiencing water damage in your home or business, it's important to avoid common mistakes that can worsen the situation. This article will discuss common mistakes to avoid during water damage restoration.

Mistake #1: Waiting Too Long to Call a Professional

One of the most common mistakes homeowners and business owners make during water damage restoration is waiting too long to call a professional restoration company. Delaying the restoration process can cause the damage to worsen, leading to more costly repairs. It can also increase the risk of mold growth and other potential health hazards.

Solution: Contact SERVPRO of Southeast El Paso/Butterfield if you notice any signs of water damage. Their team of experts is available 24/7 to respond to any emergency water damage situation.

Mistake #2: Trying to Handle the Restoration Yourself

Another mistake people make during water damage restoration is trying to handle the restoration process themselves. While it may seem like a cost-effective solution, it can actually make the situation worse. Restoration requires specialized equipment, knowledge, and experience to ensure the job is done correctly.

Solution: Contact a professional restoration company like SERVPRO of Southeast El Paso/Butterfield to handle the restoration process. They have the expertise and equipment to ensure the job is done right.

Mistake #3: Ignoring Safety Hazards

Water damage can create safety hazards such as electrical shock, slipping hazards, and potential exposure to mold and other toxins. Ignoring safety hazards can lead to accidents and injuries.

Solution: It is important to take appropriate safety measures when restoring water damage. SERVPRO of Southeast El Paso/Butterfield's team of experts will identify and take appropriate safety measures to prevent accidents or injuries.

Mistake #4: Failing to Address Hidden Damage

Water damage can affect visible surfaces and hidden areas such as walls, floors, and ceilings. Failing to address hidden damage can lead to long-term damage and health hazards.

Solution: SERVPRO of Southeast El Paso/Butterfield uses advanced equipment such as moisture meters and thermal imaging cameras to detect hidden damage. They will address all visible and hidden damage to ensure the area is completely restored to its preloss condition.

Mistake #5: Not Communicating with the Restoration Company

Communication is key during the restoration process. Failing to communicate with the restoration company can lead to misunderstandings and delays in the restoration process.

Solution: It is important to communicate with the restoration company throughout the process to ensure everyone is on the same page. SERVPRO of Southeast El Paso/Butterfield's team will keep you informed throughout the process and work with you to develop a customized plan that meets your needs.

Mistake #6: Not Working with an Experienced Restoration Company

Working with an inexperienced restoration company can lead to mistakes and incomplete restoration. Choosing a company with years of experience and a proven track record of success is important.

Solution: SERVPRO of Southeast El Paso/Butterfield is a professional water damage restoration company with years of experience in restoring homes and businesses in  El Dorado East, El Paso, affected by water damage. Their team of experts is equipped with the knowledge and equipment needed to handle any water damage restoration job, big or small.

About SERVPRO of SE El Paso/Butterfield

With a history dating back to 1967, SERVPRO® is a brand for cleaning and restoration services you are familiar with and rely on. Their highly trained technicians provide 24/7 emergency services. By avoiding common mistakes and working with an experienced restoration company, you can ensure that your property in El Dorado East, EL Paso, is restored to its preloss condition safely and efficiently. 

If you are experiencing water damage, contact SERVPRO of Southeast El Paso/Butterfield immediately by calling (915) 234-2679 or emailing them at zbroome@SERVPRO11089.com to ensure a successful restoration. 

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

SERVPRO of Southeast El Paso/Butterfield: Avoid These Errors While Removing Water from Hardwood Floors

4/19/2023 (Permalink)

Blog Summary: Discover the typical errors to avoid when removing water from hardwood floors in this article by SERVPRO of Southeast El Paso/Butterfield, the water damage restoration experts serving the residents of East El Paso.

Water damage to hardwood floors is a serious issue that requires immediate attention. Whether it's caused by a burst pipe, flooding, or a leaking appliance, water damage can quickly warp and damage hardwood floors, leading to costly repairs. However, avoiding common mistakes during water removal is important to prevent further damage. This article will discuss the common mistakes to avoid when removing water from hardwood floors and how SERVPRO of Southeast El Paso/Butterfield, serving East El Paso, TX, can help.

Mistake #1: Delaying the Water Removal Process

The longer the water sits on hardwood floors, the more damage it will cause. Delaying the water removal process can cause hardwood floors to warp, buckle, or even rot, leading to costly repairs or replacements.

Solution: Contact SERVPRO of Southeast El Paso/Butterfield when you notice water damage to your hardwood floors. Their team of experts will respond promptly to assess the damage and begin the water removal process to prevent further damage.

Mistake #2: Not Assessing the Extent of the Damage

Water damage can be deceptive, and the extent of the damage may not be immediately apparent. Failure to assess the full extent of the damage can lead to incomplete water removal, which can cause further damage to your hardwood floors.

Solution: SERVPRO of Southeast El Paso/Butterfield will thoroughly assess the damage to your hardwood floors. They use advanced equipment like moisture meters to measure the moisture levels in your floors and determine the extent of the damage.

Mistake #3: Using the Wrong Water Removal Techniques

Removing water from hardwood floors is a delicate process that requires the right techniques and equipment. Using the wrong water removal techniques can cause further damage to your floors.

Solution: SERVPRO of Southeast El Paso/Butterfield uses specialized equipment and techniques to remove water from hardwood floors without causing further damage. They use powerful extraction equipment to remove standing water and high-velocity air movers to dry hardwood floors quickly and efficiently.

Mistake #4: Not Drying the Floors Thoroughly

Water damage can lead to mold growth, which can cause health problems for you and your family. Failure to dry your hardwood floors thoroughly can lead to mold growth and other problems.

Solution: SERVPRO of Southeast El Paso/Butterfield uses advanced drying techniques to dry your hardwood floors thoroughly. They use dehumidifiers to remove excess moisture from the air and prevent mold growth. They also use moisture meters to monitor the moisture levels on your floors and ensure that they are dry.

Mistake #5: Not Sanitizing the Floors

Water damage can leave behind harmful bacteria and other contaminants. Failure to sanitize your hardwood floors can lead to health problems for you and your family.

Solution: SERVPRO of Southeast El Paso/Butterfield uses specialized cleaning and sanitizing techniques to remove bacteria and other contaminants from your hardwood floors. They use industrial-strength disinfectants to kill bacteria and prevent the growth of mold and other harmful microorganisms.

About SERVPRO of SE El Paso/Butterfield

SERVPRO has been a well-known water damage restoration brand since 1967. They are locally owned and have highly trained technicians providing 24/7 emergency service using advanced equipment. They also provide help with managing the insurance process. By avoiding common mistakes during the water removal process and consulting a professional restoration company like SERVPRO of Southeast El Paso/Butterfield, serving East El Paso, TX, you can ensure that your hardwood floors are properly restored and that further damage is prevented. 

Contact them by calling (915) 234-2679 or emailing them at zbroome@SERVPRO11089.com when you notice water damage to your hardwood floors to avoid costly repairs and replacements.

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

SERVPRO of Southeast El Paso: Montwood’s Flood Restoration Service During Flash Floods

4/19/2023 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso now offers professional flood restoration services to Montwood and the nearby regions. This blog talks about flash floods and how they can provide assistance.

Flash floods in Montwood, El Paso, can cause significant damage to properties. Floodwaters can enter homes and businesses, causing damage to the structure, contents, and electrical systems. Floodwaters can also contain harmful substances like bacteria, viruses, and chemicals, making them a health hazard. This article will discuss flash floods and flood restoration services in El Paso, focusing on SERVPRO of Southeast El Paso/Butterfield's services in Montwood, El Paso, TX.

Understanding Flash Floods

Flash floods occur when heavy rainfall overwhelms the drainage system, causing water to accumulate on streets and in low-lying areas. Flash floods can occur without warning, making them a significant threat to people and property. In El Paso, flash floods are common during the monsoon season, which runs from July to September.

Effects of Flash Floods

Flash floods can cause significant damage to properties, including homes and businesses. Floodwaters can cause structural damage, weaken foundations, and damage electrical systems, which can cause fires. Floodwaters can also damage furniture, appliances, and personal belongings, making them unsalvageable. Furthermore, floodwaters can contain harmful substances like bacteria, viruses, and chemicals, posing a health risk to those exposed to them.

Flood Restoration Services

Flood restoration services are essential in restoring properties damaged by floodwaters. These services are designed to remove water, clean and dry the affected areas, and prevent further damage. Flood restoration services can help salvage furniture, appliances, and personal belongings, preventing them from being permanently damaged.

SERVPRO of Southeast El Paso/Butterfield's Flood Restoration Services

SERVPRO of Southeast El Paso/Butterfield offers flood restoration services to residents and businesses in Montwood, El Paso, TX. They have a team of trained professionals with the expertise and experience needed to handle any flood restoration job, big or small. Their services include:

  1. Inspection and Assessment: SERVPRO of Southeast El Paso/Butterfield's team will inspect and assess the extent of the damage caused by floodwaters. They will also identify any safety hazards, such as electrical systems, that may pose a fire risk.
  1. Water Removal: Their team will use specialized equipment to remove water from the affected areas, including carpets, furniture, and personal belongings. They will also remove all excess water to prevent further damage.
  1. Drying and Dehumidification: Their team will use high-powered fans and dehumidifiers to dry the affected areas thoroughly. They will also monitor the drying process to ensure that all moisture is removed, preventing mold growth.
  1. Cleaning and Sanitizing: Their team will clean and sanitize all affected areas, including carpets, furniture, and personal belongings, to remove harmful substances like bacteria, viruses, and chemicals.
  1. Restoration: SERVPRO of Southeast El Paso/Butterfield's team will restore the affected areas to their pre-damage condition, including repairing or replacing damaged structures, such as walls, floors, and ceilings.

About SERVPRO of SE El Paso/Butterfield

Flash floods are a significant property threat, and the effects can be devastating. However, with flood restoration services from SERVPRO of Southeast El Paso/Butterfield, residents, and businesses in Montwood, El Paso, TX, can rest easy knowing that their properties are in good hands. SERVPRO of Southeast El Paso/Butterfield's flood restoration services is done by highly trained technicians using advanced restoration and cleaning equipment. They are locally owned and provide 24/7 emergency services. 

Contact them today to learn more about their flood restoration services by calling them at (915) 234-2679 or emailing them at zbroome@SERVPRO11089.com.

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

SERVPRO of Southeast El Paso/Butterfield: The potential problems of doing sewer water damage cleanup as DIY

3/24/2023 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield provides professional water damage restoration services in El Dorado East, El Paso, TX. This article from the team explains why attempting to clean up sewer water damage on your own can cause more problems.

Sewer water damage can be a frustrating and overwhelming experience for any homeowner. It can be tempting to tackle the cleanup process as a DIY project, but it is crucial to understand the potential risks and problems that can arise. SERVPRO®  of Southeast El Paso/Butterfield serving El Dorado East El Paso, TX, is a water damage restoration company that can handle sewer water damage cleanup and remediation. Here are some reasons from SERVPRO of Southeast El Paso/Butterfield about “why attempting sewer water damage cleanup as a DIY project can be problematic.”

Safety concerns

  1. Sewer water can be highly contaminated and contain harmful bacteria and viruses that can cause serious health problems. Without the proper protective gear and equipment, attempting to clean up sewer water damage can put you and your family at risk. Professional water damage restoration companies like SERVPRO of Southeast El Paso/Butterfield have the proper training and equipment to handle sewer water cleanup safely.

Inadequate equipment

  1. Proper sewer water damage cleanup requires specialized equipment such as pumps, wet/dry vacuums, air movers, and dehumidifiers. These tools help to remove standing water, dry the affected area, and prevent mold growth. Attempting to clean up sewer water damage without the proper equipment can result in incomplete cleanup and potential health hazards.

Inadequate training and experience

  1. Cleaning up sewer water damage requires more than just removing the standing water. It is important to thoroughly clean and disinfect all surfaces to prevent the spread of harmful bacteria and viruses. Professional water damage restoration companies like SERVPRO of Southeast El Paso/Butterfield have the knowledge and experience to properly clean and disinfect all affected areas.

Structural damage assessment

  1. Sewer water damage can cause structural damage to your home or business. A professional water damage restoration company can assess the extent of the damage and develop a plan for repairs. Attempting to assess and repair structural damage yourself can result in incomplete repairs and potential safety hazards.

Insurance claims assistance

  1. Dealing with insurance companies can be a hassle, especially regarding water damage claims. A professional water damage restoration company like SERVPRO of Southeast El Paso/Butterfield can work directly with your insurance company to help you navigate the claims process and get the compensation you deserve. Attempting to handle insurance claims yourself can be time-consuming and frustrating.

Time and cost savings

  1. While attempting sewer water damage cleanup as a DIY project may seem cost-effective, it can cost you more in the long run. Professional water damage restoration companies like SERVPRO of Southeast El Paso/Butterfield can save you time and money using the proper equipment and techniques to quickly and effectively clean up the damage. This can prevent further damage and potential health hazards.

Stress and overwhelm

  1. Dealing with sewer water damage can be stressful and overwhelming. Attempting to handle the cleanup process yourself can add to the stress and overwhelm. Hiring a professional water damage restoration company like SERVPRO of Southeast El Paso/Butterfield can give you peace of mind knowing that the job is handled properly and efficiently.

About SERVPRO of SE El Paso/Butterfield

With a commitment to restoring properties to pre-damage conditions, SERVPRO of Southeast El Paso/Butterfield has a team of water damage restoration specialists who use modern equipment and techniques. Their 24/7 emergency service and moisture monitoring ensure thorough and documented drying per IICRC principles in El Dorado East, El Paso, TX.

Act fast and contact SERVPRO Southeast El Paso/Butterfield today!

Phone: (915) 234-2679

Email: zbroome@SERVPRO11089.com

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

Southeast El Paso: Some recommendations for removing water from commercial buildings located in East El Paso

3/24/2023 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield offers expert water removal tips for East El Paso commercial buildings, including promptly identifying the source and drying affected areas.

Water damage is a serious problem that can affect any commercial building, causing property damage, lost productivity, and potential safety hazards. If you own or manage a commercial building in East El Paso, TX, it's important to take immediate action to remove water damage and prevent further issues. In this article, SERVPRO® of Southeast El Paso/Butterfield, the expert water damage restoration company, will provide tips on water removal from commercial buildings that can help you mitigate the damage and keep your building safe and functional.

Act quickly

The most important thing to remember when dealing with water damage is to act quickly. Water damage can cause structural damage and lead to mold growth in as little as 24-48 hours. The longer you wait to address the issue, the more difficult and expensive it will be to remove the water damage. If you notice any signs of water damage in your commercial building, such as damp or discolored walls or floors, musty odors, or visible mold growth, it's crucial to take immediate action to prevent further damage.

Identify the source of the water

Before you can effectively remove water damage from your commercial building, you need to identify the source of the water. Is the water coming from a leaky pipe, a broken appliance, or a natural disaster? Once you know where the water is coming from, you can stop the water's source and prevent further damage.

Remove standing water

Once you've identified the source of the water, the next step is to remove any standing water from the affected area. You can do this using a wet/dry vacuum or a pump. However, it's important to note that removing standing water is only the first step in the water removal process. To ensure that your commercial building is fully restored, you must address any hidden moisture and thoroughly dry the affected area.

Dry the affected area

After removing standing water, the next step is to dry the affected area completely. This is important to prevent further damage and mold growth. You can use fans, dehumidifiers, and other specialized equipment to dry the area quickly and efficiently. It's important to note that drying the affected area may take several days, depending on the extent of the water damage and the type of materials affected.

Remove damaged materials

In some cases, water damage may be so severe that it requires removing damaged materials like drywall, carpet, or insulation. If you're unsure whether or not you need to remove damaged materials, consult a professional water removal company like SERVPRO of Southeast El Paso/Butterfield. They can help you determine the extent of the damage and recommend the best course of action.

Clean and disinfect the affected area

Once the affected area is completely dry, it's important to clean and disinfect it to prevent the spreading of harmful bacteria and viruses. You can use specialized cleaning agents and techniques to disinfect the area thoroughly. It's important to note that disinfecting the area is especially important if the water damage is caused by sewage or other contaminated water.

Contact a professional water removal company

Finally, if you're dealing with significant water damage in your commercial building, it's important to contact a professional water removal company like SERVPRO of Southeast El Paso/Butterfield. They can also help you identify and address any hidden moisture causing additional damage.

About SERVPRO of SE El Paso/Butterfield

SERVPRO of Southeast El Paso/Butterfield provides exceptional restoration services for fire, smoke, water, and mold damage to residential and commercial East El Paso, TX properties. With over 50 years of experience, SERVPRO is a reliable and trusted choice for all your cleaning and restoration needs. The highly trained staff at SERVPRO of Southeast El Paso/Butterfield holds regular IICRC-industry certifications.

Contact SERVPRO Southeast El Paso/Butterfield today for your water removal jobs!

Phone: (915) 234-2679

Email: zbroome@SERVPRO11089.com

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

SERVPRO of Southeast El Paso: The demand for flood restoration services is rising in towns, such as Montwood

3/24/2023 (Permalink)

Blog Summary: The article discusses the increasing demand for flood restoration services in towns like Montwood, highlighting the expertise of SERVPRO® of Southeast El Paso in providing effective solutions.



In recent years, natural disasters such as floods have become more frequent and intense, causing significant damage to homes and businesses. The aftermath of a flood can be overwhelming, with water damage, mold growth, and structural damage, among other things. As a result, the need for professional flood restoration services has grown significantly, especially in areas prone to flooding, such as Montwood, El Paso, TX.

Flood restoration is cleaning up and restoring a property after a flood. It involves many services, including water extraction, drying, dehumidification, mold remediation, and structural repairs. Flood restoration professionals are trained and equipped to handle all aspects of the restoration process, ensuring that the property is returned to its pre-flood condition as quickly and safely as possible.

Severe Weather Conditions

One of the primary reasons for the growing need for flood restoration services is the increase in severe weather events. Climate change has led to more frequent and intense storms, which can cause flooding in low-lying areas. In Montwood, El Paso, TX, flooding occurrences are on the rise, and residents need to be prepared for the possibility of a flood at any time.

Potential Health Risks After Floods

Another reason for the growing demand for flood restoration services is the potential health risks of flood damage. Floodwater can contain harmful bacteria, viruses, and toxic chemicals from household and industrial products. Exposure to these contaminants can lead to various health problems. Professional flood restoration services can help mitigate these risks by thoroughly cleaning and sanitizing affected areas.

Prevent LongTerm Damage

Flood restoration services are also essential for preventing long-term property damage. Water damage can lead to mold growth, which can cause structural damage and pose health risks to occupants. Professional flood restoration services can quickly dry out the affected areas and prevent mold growth, minimizing the risk of long-term damage.

About SERVPRO of Southeast El Paso/Butterfield 

SERVPRO of Southeast El Paso/Butterfield is a locally owned and operated franchise that provides flood restoration services to Montwood, El Paso, TX, and surrounding areas. Their team of trained professionals has years of experience handling all types of water damage, from minor leaks to major floods. They use advanced equipment and techniques to extract water quickly, dry out affected areas, and prevent mold growth.

SERVPRO of Southeast El Paso/Butterfield understands that dealing with flood damage can be stressful and overwhelming for property owners. That's why they offer 24/7 emergency services, so residents can get help when needed. Their IICRC-certified experts will work closely with property owners to develop a customized restoration plan that meets their specific needs and budget.

In addition to flood restoration services, SERVPRO of Southeast El Paso/Butterfield offers various other services, including fire damage restoration, mold remediation, and biohazard cleanup. They are a one-stop shop for all your property damage restoration needs.

In conclusion, the growing need for flood restoration services reflects the increasing frequency and severity of natural disasters and the potential health risks and long-term damage associated with flood damage. In Montwood, El Paso, TX, residents need to be prepared for the possibility of a flood and know who to call for help if it happens. SERVPRO of Southeast El Paso/Butterfield is a trusted and reliable provider of flood restoration services, with a team of experts ready to help when disaster strikes.

To restore your property after a flood, contact Southeast El Paso/Butterfield immediately.

Phone: (915) 234-2679

Email: zbroome@SERVPRO11089.com

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

Trust SERVPRO of SE El Paso for expert water damage restoration in El Dorado East, El Paso, TX

2/28/2023 (Permalink)

Blog Summary: When facing a water damage restoration project, knowing what to expect is essential. SERVPRO of Southeast El Paso/Butterfield, serving El Dorado East, El Paso, TX, provides insight into the process.

When dealing with water damage restoration, knowing what to expect is essential. SERVPRO® of Southeast El Paso/Butterfield provides professional services in El Dorado East, El Paso, TX. A typical restoration project involves several key steps, from initial assessment and water removal to drying, cleaning, and repairs. This article provides an overview of the process, so you know what to expect and can feel more prepared in case of water damage.

Assessment and inspection

The first step in a water damage restoration project is assessment and inspection. The restoration company will send a team of professionals to your property to assess the damage and identify the source of the water. They will also inspect the affected areas and determine the level of damage. This step is crucial to creating an effective restoration plan.

Water removal and extraction

The next step is water removal and extraction. The restoration team will use pumps and specialized equipment to remove the water from your property. Removing all the water to mitigate further damage and mold and bacteria growth is vital.

Drying and dehumidification

Once the water is removed, the next step is drying and dehumidification. The restoration team will use fans and dehumidifiers to dry the affected areas. This process is crucial to prevent the growth of mold and bacteria, which thrive in damp environments.

Cleaning and sanitization

After the affected areas are dried, the next step is cleaning and sanitization. The restoration team will thoroughly clean and sanitize the affected areas to ensure they are safe. This step is crucial to prevent the growth of mold and bacteria, which can cause health problems.

Restoration and repairs

The final step in a water damage restoration project is restoration and repairs. The restoration team will repair any damage to the structure and replace any damaged materials. This step is crucial to prevent future water damage and restore your property to its pre-damaged state.

It is important to note that the restoration process may differ depending on the extent of the water damage. For instance, if a sewage backup causes water damage, additional steps may be required to ensure the affected areas are safe to use.

Choosing a water damage restoration company

When it comes to water damage restoration, selecting the right company is essential. SERVPRO of Southeast El Paso/Butterfield, licensed and insured, has the experience and equipment to handle the job. Open communication is vital; the team will keep you informed and work with your insurance company. With their expertise and professionalism, your property will be restored to its pre-damaged state, protecting it from future damage.

About SERVPRO of SE El Paso/Butterfield

SERVPRO of Southeast El Paso/Butterfield is a team of water damage restoration specialists committed to restoring properties in El Dorado East, El Paso, TX, to pre-damage conditions. The locally owned and operated company responds quickly to disasters, has 24/7 Emergency Service, and uses state-of-the-art equipment to extract water and dry properties. Moisture monitoring equipment ensures the drying process is properly documented and completed per IICRC drying principles.

Act now and contact SERVPRO Southeast El Paso/Butterfield today!

Phone: (915) 234-2679

Email: zbroome@SERVPRO11089.com

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

Ceasing mold in its tracks: Top 5 ways professional water removal saves your East El Paso home from damage

2/28/2023 (Permalink)

Blog Summary: Learn about the top 5 ways professional water removal addresses mold growth in East El Paso, TX. Trust SERVPRO of Southeast El Paso/Butterfield for your restoration needs.

Water damage is a serious issue that can have long-lasting and devastating effects on your home or business. One of the biggest concerns following water damage is the potential for mold growth. Mold thrives in moist environments; without prompt and effective water removal procedures, the excess moisture can create the perfect conditions for mold to grow.

SERVPRO® of Southeast El Paso/Butterfield can provide the most effective way to address mold growth after water damage. Discover how their professional water removal services can help tackle mold growth in East El Paso, TX.

Quick and efficient water removal

Professional water removal companies use specialized equipment and techniques to remove water quickly and efficiently. They are equipped with powerful pumps and vacuums that can remove large amounts of water in a short amount of time. This rapid water removal halts mold growth by quickly reducing the moisture levels in the affected area.

Thorough drying

After removing the water, professional water removal companies use high-powered fans and dehumidifiers to dry the affected area thoroughly. This is a critical step in ceasing mold growth because mold spores can begin to grow within 24-48 hours of exposure to moisture. Thoroughly drying the affected area reduces the risk of mold growth significantly.

Moisture detection and monitoring

Professional water removal companies use specialized equipment to detect and monitor moisture levels in the affected area. This is important because even small amounts of hidden moisture can lead to mold growth. Moisture detection and monitoring help ensure that all excess moisture is removed and that the area is thoroughly dried to prevent mold growth.

Proper disposal of damaged materials

In cases where the water damage has affected porous materials like drywall, carpet, or insulation, these materials may need to be removed and disposed of properly. Professional water removal companies have the knowledge and equipment to safely and effectively remove and dispose of damaged materials. This is important because if damaged materials are not properly removed, they can continue to hold moisture and provide a breeding ground for mold.

Mitigating cross-contamination

Mold spores can quickly spread from one area to another. Professional water removal companies take steps to mitigate cross-contamination during the restoration process. They use containment barriers and specialized equipment to ensure mold spores do not spread to other areas of your home or business.

Professional water removal services are crucial in resolving mold growth problems after water damage. SERVPRO of Southeast El Paso/Butterfield can quickly extract water, monitor moisture levels, dispose of damaged materials, and avoid cross-contamination in East El Paso, TX. Be sure to call for help to restore your property to pre-damage condition.



About SERVPRO of SE El Paso/Butterfield

SERVPRO of Southeast El Paso/Butterfield offers expert fire, smoke, water, and mold damage restoration services to residential and commercial properties in East El Paso, TX. Their certified staff is equipped with the latest knowledge and technology to restore your property to its pre-damage condition. With over 50 years of experience, SERVPRO is a trusted and reliable choice for all your cleaning and restoration needs. SERVPRO of Southeast El Paso/Butterfield has a highly trained staff. With regular IICRC-industry certification and ongoing training at SERVPRO's corporate training facility, their team is equipped with the knowledge to restore properties of any size. Being part of a nationwide system of qualified franchises, SERVPRO of Southeast El Paso/Butterfield can handle any damage restoration project.

Contact SERVPRO Southeast El Paso/Butterfield today for your water removal jobs!

Phone: (915) 234-2679

Email: zbroome@SERVPRO11089.com

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

After flood property restoration with SERVPRO of SE El Paso/Butterfield's Top Techniques in Montwood, El Paso

2/28/2023 (Permalink)

Blog Summary: When a flood strikes your Montwood, El Paso property, SERVPRO of Southeast El Paso/Butterfield has the top techniques to restore your home or business. Discover how their professionals ensure efficient and thorough restoration.

When a flood strikes a home, it can cause significant damage. SERVPRO® of Southeast El Paso/Butterfield, a professional flood restoration service, uses various techniques to restore homes in Montwood, El Paso, TX, to their pre-flood condition. This article explores the techniques these professionals use to restore homes effectively after a flood.

1. Water extraction

The first step in flood restoration is water extraction. Flood restoration professionals use powerful pumps and vacuums to remove the standing water from your home. They will also inspect your home to determine the extent of the water damage and ensure that all areas are properly dried out to prevent further damage.

The water must be removed as quickly as possible, as prolonged exposure to water can cause significant damage to your home's structure and lead to mold growth. Water extraction is also essential to prevent electrical fires or damage to the home's electrical system.

2. Drying techniques

Once the water is extracted, the next step is to dry out the affected areas. Several techniques are used to accomplish this, including air movers, dehumidifiers, and heat drying.

Air movers circulate air throughout your home, which can help speed up the drying process. Dehumidifiers are also commonly used to remove excess moisture from the air, which can help prevent mold growth and other harmful bacteria.

Heat drying is another technique used by flood restoration professionals. This involves using specialized heaters and fans to raise your home's temperature and evaporate any remaining moisture. Heat drying can be particularly effective in areas where there is no insulation or where there is minimal ventilation.

3. Mold remediation

Mold is a common problem after a flood and can be hazardous for those with health issues. Mold remediation is an essential part of flood restoration and involves removing any mold and preventing its growth in the future.

Flood restoration professionals use specialized techniques to remove mold from your home, including HEPA filters and negative air machines. They will also use antimicrobial agents to disinfect and sanitize the affected areas.

4. Structural repairs

Floods can cause significant damage to a home's structure, which can compromise the safety and stability of your home. Flood restoration professionals are trained to assess the structural damage caused by a flood and can perform any necessary repairs to restore the house to its pre-flood condition.

This may include repairing or replacing damaged drywall, flooring, and ceiling tiles and reinforcing the home's foundation and structural supports. Structural repairs are essential to ensure that your home is safe to live in and prevent further damage in the future.

5. Odor removal

Floods can leave a lingering odor in your home, which can be unpleasant and challenging to remove. Flood restoration professionals use specialized techniques, including ozone generators and air scrubbers, to remove any unwanted odors caused by the flood.

Ozone generators use ozone to eliminate odors by breaking down the molecules that cause them. Air scrubbers filter out any remaining odors and pollutants, leaving your home smelling fresh and clean.

Why SERVPRO?

SERVPRO of Southeast El Paso/Butterfield utilizes specialized techniques to restore homes affected by floods in Montwood, El Paso, TX. These techniques are designed to remove water, dry out affected areas, prevent mold growth, repair structural damage, and remove odors. If your home is affected by a flood, hiring professional flood restoration services like SERVPRO is critical to restoring your home to its pre-flood condition quickly and safely.

To begin the process of restoring your property after a flood, reach out to Southeast El Paso/Butterfield without delay.

Phone: (915) 234-2679

Email: zbroome@SERVPRO11089.com

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

SERVPRO of Southeast El Paso/Butterfield outlines the types of water damage and how to handle them

1/26/2023 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield explains the three common categories of water damage.

As a home or business owner, there's always the chance of a pipe leaking and flooding or a machine or appliance malfunctioning and splashing water everywhere.

When this happens, and you call a water damage restoration company, they'll ask you to describe the "type of water damage" you have.

Why? Because the first stage in water damage restoration is determining the source of the water damage. Depending on this information, water damage repair experts tailor their techniques to ensure a fast and efficient restoration.

The team at SERVPRO of Southeast El Paso/Butterfield, a water damage restoration company in El Dorado, East El Paso, TX, has outlined the three common types of water damage below.

Type 1: (category one water damage) - clean water

Category one is water damage caused by water from a clean source. It is the easiest type of water damage to manage since it's clean water from a typically hygienic or natural source and is expected to contain fewer hazardous microorganisms.

Clean water damage typically results from a faulty appliance, a broken sprinkler, a busted pipe, melting snow, or rainwater.

Despite being less dangerous, clean water must be restored quickly and correctly to avoid mold and mildew. If left unattended for a long time, the water can cause mold to grow in less than 24 hours. It could also attract bacteria, which would make it harmful.

It's best to call a water damage restoration specialist like SERVPRO of Southeast El Paso/Butterfield for clean water damage restoration.

Type 2: (Category two water damage) - gray water

Category 2 water damage is water damage caused by gray water, often referred to as sullage. Greywater refers to wastewater from domestic appliances such as sinks, washing machines, dishwashers, bathtubs, and showers. It usually has fewer germs when compared to blackwater and can be utilized for non-potable tasks like toilet flushing. Greywater still has trace levels of pollutants, which, when consumed, can cause disease.

A massive storm, an overflowing plumbing fixture or appliance, or even a burst pipe can all result in greywater flooding.

It's essential to exercise caution when cleaning greywater damage. Wear safety gear, and keep kids, pets, and those with weakened immune systems away from the flooded area. It's best to employ water damage restoration specialists to carefully clean up and sterilize the area if the damage is significant. The cleaning must also be done quickly to prevent mold growth.

Type 3: (Category three water damage) - black water damage

This type is the riskiest kind of water damage. It frequently happens due to natural disasters or when raw sewage is dumped. It is usually contaminated with pathogenic microorganisms, pesticides, or other dangerous biological and/or chemical agents.

Remember that black water damage may not always be black. Flooded freshwater or ocean water is sometimes referred to as black water due to the numerous unidentified toxins that might be present at any given moment.

It is not recommended that you clean up black water damage yourself. Get in touch with a licensed water damage restoration specialist to analyze the issue and create a strategy to clean up the damage.

Get professional water damage restoration services in Dorado East and El Paso, TX

If you need reliable and effective water damage restoration services to restore your property to its preloss state, get in touch with the team at SERVPRO of Southeast El Paso/Butterfield. SERVPRO of Southeast El Paso/Butterfield provides 24/7 water damage restoration services to residents and businesses in Dorado East and El Paso, TX.

They have a team of highly experienced water restoration technicians ready to recover and restore your property fast. They will clean and dry your whole space and restore any affected belongings.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to speak to a restoration technician about your needs.

SERVPRO of Southeast El Paso/Butterfield shares effective water damage cleanup tips

1/26/2023 (Permalink)

Blog Summary: The best way to handle water cleanup in a flooded property is to hire a certified water damage restoration company.

Water may be extremely beneficial, but it's also quite damaging. Even the smallest quantity of water can cause damage to your property or belongings if not cleaned up properly. But cleaning up water, especially large-scale water damage, isn't just about wiping it with a rag.

Improper cleaning can lead to structural damage since water can soak into the property structures and slowly damage them from the inside. Inefficient cleaning can also lead to mold growth, damaging your property's surface and the air around it.

With this in mind, the team at SERVPRO® of Southeast El Paso/Butterfield, a top-rated water removal and restoration company in East El Paso, TX, has outlined the following essential things to know about water cleanup.

1. The source of the water matters

Not all types of water are the same. Like you can't drink or bathe with any water, you can't just wipe off or pack out any type of water. There are three categories of water damage based on the source; clean water, greywater, and blackwater.

As the name implies, clean water is water from a clean source, like a plumbing pipe. It contains little or no contamination and is easier to deal with.

Greywater is a bit dirtier than clean water. It could be water from washing machines, dishwashers, or showers. Greywater often contains bacteria that can harm your skin, so you'll need to wear protective gear when cleaning it.

On the other hand, blackwater is dirty water from weather-related floods, the sea, sewage backups, and others. This type of water is highly contaminated and is best for experts to clean up. In the case of a sewage backup, they'll need to pack up the water and dispose of it elsewhere.

2. Delays are dangerous

If there's any time this saying is true, it's when dealing with water damage restoration. Delaying the restoration can lead to more damage. For instance, wooden furniture affected by water damage can still be restored after an hour. However, the wood would grow soft if left for too long, making it irreparable.

Another reason to be quick about water damage clean-up is mold. Mold and mildew can form on a water-damaged surface within 24 hours. So, if you delay too long, you'll have to pay for mold removal.

3. Search for hidden moisture

Water is quite tricky and can get into places you wouldn't think of. Your walls may look all dried out but still have water soaked into them. It is why water damage restoration experts like SERVPRO of Southeast El Paso/Butterfield use state-of-the-art tools like moisture detectors to search out areas that still have moisture.

Hence, it is best to work with a water damage restoration company, as you may not have any of these tools.

4. It's best to seek expert help

You don't want to have to handle the laborious task of cleaning and drying out water damage by yourself. Calling a water removal and restoration company as soon as you discover water can help guarantee that the area is cleaned correctly and is suitable for habitation in no time.

A skilled water restoration technician can identify and promptly address problems that frequently lurk below the surface. They know the areas where the water will likely hide and how to get the moisture out of your structures and belongings.

Get professional water damage restoration in East El Paso, TX

SERVPRO of Southeast El Paso/Butterfield is the team to call if you have a water damage situation in East El Paso, TX. Their team of specialists can address any issue involving busted water pipes, damaged sewage lines, or broken sump pumps.

They have the tools and experience to clean up the water and return your space to its preloss condition as quickly as possible.

Are you ready to get started? Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 for more information about their restoration services and how they can help you.

What to do after a rainstorm to protect your Montwood property

1/26/2023 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield outlines the steps property owners should take after a rainstorm.

Montwood storms can be catastrophic to properties and can damage your roof, walls, flooring, cars, and even your furniture. Knowing what to do after a storm can significantly change the course of events, reduce the level of damage, and save you money.

The team at SERVPRO of Southeast El Paso/Butterfield, a leading restoration company offering flood restoration services in Montwood, El Paso, TX, has outlined the following things property owners should look out for after a storm.

What to look out for after a storm

1. Roof damage

A storm can damage a large part of your roof, depending on its force. Look for missing shingles from the ground up. The damage could be more severe if hail hits your location. Call your insurance provider if your roof is damaged. They will send a qualified professional to assess the roof damage and determine the right amount of claim you are entitled to.

2. Check for debris on your roof

If you observe huge sticks or branches on your roof or close to your siding, the storm likely strikes your home with force. It might be challenging to evaluate the damage because of the obstructions, but it is still essential to find any damage.

Avoid climbing onto your roof to remove debris or conduct an inspection if it is unsafe to do so.

3. Check your sidings

Your siding can be dented by even tiny hailstones, especially if it is made of aluminum or another soft material. Although this is a simple remedy, leaving it undone puts your house at imminent risk of leaking. Dents can loosen your siding or leave tiny openings or fractures, allowing water to leak in and weaken the outside and inside of your property.

Also, check for missing or loose sidings, and have them replaced immediately. You don't want to expose your property to more damage.

4. Roof or ceiling leaks

A waterproof substance is laid on every roofing system to safeguard the interior of the building. Your roofing system can become vulnerable during a strong storm because of shifting ties or missing shingles. Any damage to the structural integrity of your roof can result in leaks.

5. Check for broken or clogged gutters

If your gutters are blocked, the only place for water to go is down the side of your house and beneath the shingles, which can damage the fascia and soffit.

Even though gutter issues don't happen as frequently as siding or roof damage, bad weather can still cause them. Quickly inspect your gutters after a significant storm. If they are blocked or dripping, it may be time to call a gutter service. Even though gutter problems might not appear serious, they can cause floods and other issues.

6. Check for defective window frames

Professionals install frames and windows to be solid and withstand all weather conditions. However, intense storms have proven to damage window frames or move them out of position. Always check your window frames to ensure they are in position, as any alteration can lead to leaks and water damage to your property.

What to do if a storm damages your home

Storm damage is often accompanied by water damage to parts of your home. The best action is to hire flood restoration services like SERVPRO of Southeast El Paso/Butterfield. They'll inspect all aspects of your home for damage, clean up, and dry any water. They can also work with third-party restoration contractors to repair any damaged part of your home.

Are you ready to get started? Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 for a free quote.

Why you need to hire a professional restoration company for water damage and fire restoration needs

12/21/2022 (Permalink)

Blog Summary: The article explains why hiring a professional restoration company is the best option for your water damage and fire restoration needs.

Water and fire damage are two of a homeowner’s worst nightmares. Having to deal with any of these damages is where you never want to find yourself. However, water and fire damage are common occurrences in the US. Every day, 14,000 people in the US are affected by water damage.

When water or fire damage occurs, homeowners are tempted to carry out the restoration process themselves to save costs. However, some tasks are best left to trained professionals. SERVPRO® of Southeast El Paso/Butterfield explains why you should hire a restoration company to help with your water damage and fire restoration needs.

Restoration of structural integrity

During a water or fire accident, the structural integrity of a property may be compromised. With the help of a restoration company, you can get your home back to the stage it was before the damage as quickly as possible.

In many states, there are building codes that a property needs to comply with before it can be declared fit for people to occupy. A restoration company knows all the regulations a property needs to fulfill before it's declared safe for living.

It helps you save money

The primary motivation for people opting to carry out the restoration process on their own is to save money. It is common for homeowners to think they can save costs by renting the equipment they need and getting the job done on their own. However, homeowners who take this route usually spend more money than they should.

While they may be able to save money at the beginning, they’re likely to create more long-term problems that will cost them more money in the future.

They’re trained professionals

Many factors go into restoring a home and making it fit for people to occupy once again. If you’re dealing with water or fire damage, you’re better off passing the task to trained professionals because they have the skills and equipment to help you adequately restore your home. They know precisely what your property needs to return it to its top shape quickly.

If you hire a restoration company like SERVPRO of Southeast El Paso/Butterfield, in addition to their well-trained technicians, they also have the experience to ensure that the restoration process of your home is done properly.

The right set of tools

Depending on the extent of damage you’re dealing with, you will need advanced equipment that only a restoration company can have to carry out proper cleaning and restoration work. With their tools, they can take your home back into its former condition in as little time as possible.

Perfect understanding of how home insurance works

Unless you’ve had to deal with insurance companies on water and fire damage before, filing a case can be frustrating. When you hire a restoration company, they can handle the insurance claims process on your behalf. They work with insurance companies regularly and know how to navigate the whole process on your behalf easily.

When you hire a professional water and fire restoration company like SERVPRO of Southeast El Paso/Butterfield, you can sit back and let them handle the restoration of your home and the insurance paperwork on your behalf.

Professional water damage and fire restoration services in El Dorado East El Paso, TX

SERVPRO of Southeast El Paso/Butterfield offers professional water damage and fire restoration to residents and businesses that have experienced either water or fire damage in the El Dorado East El Paso, TX area.

SERVPRO of Southeast El Paso/Butterfield is a locally owned full-service restoration company with a team of well-trained technicians that will respond quickly to your call and kickstart the restoration process immediately.

Call them at (915) 234-2679 for more information.

SERVPRO of Southeast El Paso/Butterfield shares ways to keep mold out of your home

12/21/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield shares the dangers of mold infestation at home.

Having mold in your home makes it unattractive, but beyond the aesthetics, it can also pose health hazards to you and your family.

Generally, having mold in the home is undesirable. It can compromise the home's structural integrity and the family members' health. In as short as 24 hours, mold can grow in places rich in organic materials and moisture left by water damage. The spores of molds can spread in the air through the vents and colonize the entire space. Although inhaling these spores is not usually known to aggressively harm humans because the mycotoxins they carry are generally stable, prolonged exposure to the mold may cause the human body to develop an allergy.

SERVPRO of Southeast El Paso/Butterfield, a full-service mold removal and remediation company, has shared the common signs of mold infestation at home.

What are the signs of mold infestation at home?

Here are the common signs of mold infestation to look out for on your property:

  • Strange musty odors
  • Dark stains on walls or ceilings
  • Recent water or moisture issues
  • Peeling wallpaper
  • Dark-colored spots in fabrics
  • Persistent coughs and colds among inhabitants
  • Sudden asthma attacks of a family member

Easy ways to check for molds at home

As a homeowner, sometimes it can be difficult to tell if what you’re looking at is an old stain or a sign of mold starting to infest your home. Here’s how to know if it’s a sign of an emerging mold problem:

The stain has a musty, earthy smell.

There is an adequate source of moisture where the stain is found.

With a drop of bleach on it, the color lightens up within a minute.

Unlike dirt or old stains, if mold is left unchecked, it will continue to grow and spread. To mitigate a potential mold problem in your property, you need to call mold remediation specialists like SERVPRO of Southeast El Paso/Butterfield to help you get rid of mold the moment you see it.

How to keep mold out of your property

For mold to grow, certain conditions need to be present. While mold growth is a common occurrence in many homes, there are still steps you can take to control mold growth:

1. Control humidity levels

It is important to keep humidity levels down as much as possible. You can use an air conditioner or dehumidifier to keep the level low.

2. Fix leakages promptly

If there’s a leaking roof or pipe, immediately fixing it will help you control mold growth. Dampness is the primary condition mold needs to grow. Leakages will make that possible. Should there be any leakage or flooding, ensure you clean and dry the affected part of your home.

3. Proper ventilation

There needs to be enough ventilation to make your home a difficult place for mold to grow. Your laundry, shower, and cooking areas should be well-ventilated. The exhaust fans and dryer you use should vent outside your home.

Professional mold remediation services in East El Paso, TX

If you’re dealing with mold in your home in the East El Paso, TX area, SERVPRO of Southeast El Paso/Butterfield is the company you can trust to handle your mold remediation process efficiently and restore your property promptly.

They have a process that involves inspecting and assessing mold damage, removing mold and mold-infested materials, and cleaning contents and belongings. Their mold removal and remediation specialists are highly experienced at handling different types of mold damage; you can never go wrong with them.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679.

Steps to take if you live in a flood zone

12/21/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield shares ways to ensure safety and save property during flooding.

Flooding is one of the most common seasonal hazards, and restoration by professional teams is required. While it’s a terrible experience to have as a homeowner, flooding is frequent, especially during fall.

When flooding happens, it creates so much damage that some people have to start their home restoration process from ground zero. However, in some cases, the damage can be limited if people know the proper steps to take in the case of a flooding situation.

SERVPRO of Southeast El Paso/Butterfield shares tips that homeowners can use to handle flooding effectively.

1. Know the flooding situation in your area

To effectively handle a flooding situation, homeowners must know if their homes are in a flood zone. This information can be found on the FEMA flood map online. If the home is in a flood zone, being extra prepared will make handling the effects of flooding much more manageable.

2. Buy flood insurance

Many homeowners make the mistake of not buying flood insurance, thinking that home insurance is all they need. However, standard home insurance will not likely cover homes damaged by flood. Since flooding can be due to many factors, it is worthwhile to get flood insurance whether the home is located in a flood zone or not.

As a homeowner, having flood insurance will make it easy for the water damage restoration company you hire to file a claim on your behalf and help you with the whole process. A restoration company like SERVPRO of Southeast El Paso/Butterfield has a team of well-trained technicians who will put your needs first.

3. Stop water from entering your home

If there’s a flood warning in your area, one of the ways to handle flooding is to prevent water from minor floods from entering your home.

Here’s how to prepare your home:

  1. To prevent water from entering your home through doors and windows, you can use sandbags and flood boards.
  2. Air bricks should be sealed with cloths, towels, or plastic covers.
  3. Plugs should be put in baths and sinks, and use a sandbag or plastic bag filled with a heavy object or garden soil.

4. Clean Your Gutters

Before heavy rainfall starts, you must clear out your gutters and drains. If there’s debris clogging your gutters, it can cause severe damage with heavy rains.

5. Evacuate if necessary

During a severe flooding situation, there should be an evacuation order. However, even if there’s no evacuation order for the whole area, you should evacuate if the flood water makes it difficult for you to move around your home.

If an evacuation is in place, relocate your family to a temporary shelter as soon as possible.

6. Protect your documents

Important documents should be kept in a waterproof container to avoid damage. In addition, your valuables should be moved to higher ground.

If your home has a second floor, moving electronics, books, and other things that can be damaged by water into it is a great measure. Otherwise, you can use the attic to store your valuables.

Get professional water damage restoration services in Montwood, El Paso, TX

SERVPRO of Southeast El Paso/Butterfield is one of Montwood, El Paso, TX’s leading seasonal hazards and restoration companies. They offer water damage restoration and cleanup services to residents and businesses that have had their properties damaged by flood water.

They have a team of well-trained professionals that will promptly respond to your call at any time of the day.

To learn more about their water restoration service, call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679.

The benefits of hiring a water removal expert versus doing it yourself.

11/30/2022 (Permalink)

SERVPRO® of Southeast El Paso/Butterfield outlines the pros of working with a water damage restoration expert instead of doing it on your own.

As a property owner, it might seem cheaper to handle water damage issues yourself than hire a professional. After all, it just requires getting rid of the water, right? But water damage restoration involves much more, and hiring a water removal company can save you a lot of money in the long run.

The team at SERVPRO, a full-service water damage restoration company in the El Paso area, has outlined the following benefits of hiring a restoration specialist instead of going the DIY route when dealing with water damage:

1. Quick reaction and restoration

Water damage incidents can leave you disoriented. You'll need time to get yourself back and ensure everyone is safe before getting on with the restoration. Unfortunately, the effects of the water on your property only get worse every minute you wait. Quick restoration is necessary, and a water removal professional can help you achieve that.

After receiving your initial call, most water damage restoration specialists will respond within 2 to 4 hours to assist in containing the damage and halting its progression.

These professionals also have specialized tools and extensive experience, so the restoration process will be faster than if you do it yourself.

2. Access to Professional-Grade Tools

Water damage restoration professionals use various cutting-edge tools to ensure that all extra water has been removed from a property.

Shop vacuums, air movers, and dehumidifiers are part of the sophisticated drying tools a reputable restoration company would have.

Air movers enhance evaporation, which aids in the drying process, and can reduce indoor humidity to a manageable level. On the other hand, dehumidifiers are used to eliminate water from the air, building materials, and belongings.

You most likely don't have any of these tools to do the job effectively, and buying them would cost you more than hiring a professional.

3. Identifying water leak sources

Sometimes it can be challenging to locate the source of water damage yourself. People often neglect the possibility of multiple causes for water leaks and just address the most obvious ones. However, this can be dangerous, as concealed sources of minor leaks through a wall or ceiling can cause massive damage to your property's structure.

Water removal professionals like SERVPRO of Metairie have modern tools to find water damage before it's too late. Their knowledge can be pretty helpful in swiftly locating the origins of water leaks and fixing them to protect your property.

4. Attention to detail

Water damage restoration requires attention to detail to ensure every drop of water has been dried up. This is often not the case if you go the DIY route. You may not have the patience to do the job as meticulously as a professional would, and even if you do, you may not know whether there's still moisture soaked into the structures.

On the other hand, water removal professionals are trained and certified and would give the job the attention it needs. They are also experienced in finding and eliminating any moisture on the property.

Get Professional water damage restoration services in El Paso, TX.

SERVPRO® of Southeast El Paso/Butterfield offers professional water damage restoration to residents and businesses in Texas. Their team is equipped with the knowledge and modern tools required to complete the restoration swiftly and effectively.

They don't just clean and move on. They handle every part of the restoration with great care to ensure no moisture is left behind. The team can also help with mold remediation and insurance claims.

SERVPRO of Southeast El Paso/Butterfield outlines the steps to mitigate storm damage.

11/30/2022 (Permalink)

Hurricanes and storms come with various extreme weather phenomena like high winds, storm surges, waterborne debris, Tornadoes, and more. Except for tornadoes, it is possible to design a structure to withstand the extreme conditions associated with storms and hurricanes.

Hurricane and storm mitigation can help safeguard your family and keep them from wreaking havoc on your home.

The professionals at SERVPRO of Southeast El Paso/Butterfield, a leading water damage repair company in the El Paso area, have put together this guide to help homeowners mitigate the impact of storms and hurricanes.

Hurricane and Storm Preparedness Plan

When a hurricane is approaching an area, you usually have some time to take precautionary measures before the storm arrives. 

Here are some steps you can take to mitigate storms and hurricanes:

  • Protect Your Doors and windows

Cover all exposed windows and glass surfaces with storm shutters, such as glass doors and skylights. You can find several types of shutters at your local construction supply stores or make your own shutters out of plywood.

Severe winds can also damage garage doors and double-entry doors. Consider installing reinforcing girts and strengthening the wheel tracks to improve the safety of your garage. You can also fortify double-entry doors by using sliding bolts, heavy-duty deadbolts, or longer hinge attachments on the door and frame.

  • Follow The Guidelines For Cutting Down Trees

During strong winds, trees can fall and damage structures like power lines. Therefore, large trees and bushes should be pruned to prevent such occurrences. If a power outage occurs, maintain a safe distance, avoid stepping or jumping over the power lines, and avoid touching anything in direct contact with the downed power line.

  • Protect wall hangings and outdoor items

Ensure your wall decorations are secure. Bring in any art hung outside and elevate it off the floor.

All outdoor patio furniture, bikes, potted plants, and toys should also be brought inside. Secure any outdoor sculpture with a blanket or burlap and fasten it with rope if required.

  • Keep Critical Documents In A Safe Place

Important documents like birth certificates, legal papers, financial papers, marriage licenses, insurance policy documents, and valuables like jewelry, should all be kept safely in a deposit box or bolted safe in your closet.

  • Reinforce Your Roof

Some roof types are more prone to storm damage than others. A roofing professional can advise you on whether or not adding reinforcement bracing is a wise idea. You can also have hurricane straps installed on your roof.

  • Make Sure Your Yard Is Clean

Remove anything that can blow around and cause damage to your home during a storm. Bike racks, yard furniture, gardening equipment, roof shingles, grills, propane tanks, and construction materials should be moved inside or under cover. In high-wind situations, these items can be picked up and smashed into your home.

  • Gather supplies

You may require food and other supplies to keep your and your family healthy and safe during and after a hurricane. It’s essential to be prepared and stock up on anything you may require right now. Ensure you have food, medical supplies, a flashlight, and others.

  • Double-check your insurance coverage

Most basic homeowners' insurance covers hurricane and storm damage. However, it's a good idea to double-check. If your home is insured, keep a list of your most essential properties or videotape your home to visually capture your belongings to aid in the claims process.

Get Professional Hurricane and Storm Damage Services

While there’s a lot you can do to mitigate storm and hurricane damage, your home can still suffer some level of damage. What you do when this happens can help limit the level of damage you experience.

SERVPRO of Southeast El Paso/Butterfield is a leading hurricane and storm mitigation and restoration company in Metairie. They have years of experience helping homeowners prepare for hurricanes to prevent damage and providing storm damage restoration services for those affected.

They’ll help you clean your home or office to get things back to normal as quickly as possible. Their team of technicians is highly experienced and available 24/7 for emergencies.

Water restoration experts reveal the different categories and classes of water damage and what to be aware of.

11/30/2022 (Permalink)

One of the most common causes of damage in a commercial or residential building is water. Water damage claims are the second most common insurance claim, according to the Insurance Services Office.

When it comes to water damage, there are a variety of causes and a wide range of damage from minor or major that can affect a home ro business. Knowing the classes and categories of water damage as categorized by the IICRC will help a homeowner or business owner prepare for the water damage restoration process.

SERVPRO of Metairie, a professional water damage restoration company, shares the different classes and categories of water damage that may affect a home or business space.

Water Damage Classifications

Class 1

This is the least severe water damage class and the easiest and least costly to remediate. Class 1 water damage applies if only a part of a room is affected, or if bigger areas with materials like rugs have absorbed only a small amount of moisture, the water is Category 1 or clean water, and there is minimal water absorption into construction materials.

Prolonged exposure to moisture can harm the home’s structure, thus it requires immediate water removal services to ensure damage does not progress to class 2 or 3 water damage.

Class 2

Class 2 Water damage causes more devastation as it means there is water absorption in construction materials up the wall less than two feet. It leaves moisture in the flooring, cushioning, and carpeting that affects the entire room or area.

Materials like plywood, boards, VCT, and other structural elements will retain moisture, posing a risk of long-term damage to your property.

Class 2 water damage will quickly turn to class 3 or 4 if not swiftly mitigated. The potential for microbial growth is elevated with class 2 water damage further increasing the need to act quickly and engage a professional water damage restoration service.

Class 3

Class 3 water damage most often originates from an overhead source such as a roof leak, burst pipe in the ceiling, or water from the room above yours (if it's a multi-story building). You have class 3 water damage when the walls, ceiling, insulation, and subfloor are all affected. 

There is a high probability of microbial growth setting in if water removal and restoration services aren’t engaged immediately.

Class 4

Class four is the most destructive of all. You have class 4 water damage when materials with low permeance, like concrete, hardwood, and plaster, are moist.

It typically requires more effort to dry and more intensive water removal techniques.

Categories of Water Damage

The category of water damage is based on the type of water that caused the harm.

Category 1 Water Damage

This type of water damage is caused by water from clean sources like a tap, faucet, water heater, rainfall, melting snow, and others.

While it may not seem dangerous, it can become contaminated and cause massive harm if left untreated for too long.

Category 2 Water Damage

Also known as "gray water damage," this level of water damage is caused by water that’s unsanitary as it may be contaminated with chemicals and harmful bacteria.

It can be from a leaking pipe, an overflowing washing machine, dishwasher, or a toilet bowl with no feces.

Category 2 requires immediate attention as it poses a major risk to your property and can be harmful if touched or ingested.

Category 3 Water Damage

Category 3 water damage is caused by water that is extremely filthy, and contains toxins, and disease-causing germs that are extremely harmful to humans and pets.

The water can be due to sewer blockage, flooding from rivers, water from the toilet with feces, stagnant water left for a long time, or severe weather events causing flood damage such as a hurricane.

Category 3 water removal requires the sanitization and disinfection of the salvageable contents and structure of your home after water damage mitigation and cleanup to prevent mold growth and the need for mold remediation. Category 3 water should not be dealt with as a DIY project. 

What Should You Do?

It’s important to act promptly when your home is impacted by any class or category of water damage. Consider hiring a water damage restoration expert like SERVPRO of Southeast El Paso/Butterfield to help you handle the situation and mitigate the water damage to your home or business.

Water damage restoration is a specialized service that requires expertise and experience. The water restoration professionals at SERVPRO have the requisite training, knowledge, certifications, and equipment to remediate water damage, clean your space, restore the property to preloss condition, and help ensure your property does not experience secondary damage such as mold growth.

Commercial Vehicle Water Damage

11/30/2022 (Permalink)

After a long day on the road, one of your employees or yourself may leave the sunroof or window open. Depending on what weather is outside there is a chance your Metairie business’s commercial vehicle may actually have water damage! Especially in the South, mildew and mold can happen when it's hot and muggy outside and the inside of the commercial vehicle is wet.

SERVPRO of Southeast El Paso/Butterfield has dealt with maybe water damage claims inside the home, commercial buildings, and commercial vehicles. We always ensure proper deodorization, drying, and getting rid of staining.

Commercial damages? Call the experts at SERVPRO!

11/30/2022 (Permalink)

Flooding and water damage events at any commercial property are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. 

Here are some reasons why SERVPRO of Southeast El Paso/Butterfield is right for your commercial cleanup. 

  1. We're here to help 24 hours a day, seven days a week with water, fire, storm, and viral damages.
  1. We’ll inspect the damaged area. Our technicians promptly arrive on-site and inspect the property thoroughly to ensure all sources of damage have been identified.
  1. We’ll perform all the work. Because you have a business to operate, our expertly trained technicians will provide the highest level of services.
  1. We'll consult with your agent and adjuster after we've stabilized your environment and explain our recommendations for the restoration, mitigation, and cleaning process.
  1. We’ll be here throughout that process to ensure your property has been fully restored

Commercial damages? Call the experts at SERVPRO!

11/30/2022 (Permalink)

Flooding and water damage events at any commercial property are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. 

Here are some reasons why SERVPRO of Southeast El Paso/Butterfield is right for your commercial cleanup. 

  1. We're here to help 24 hours a day, seven days a week with water, fire, storm, and viral damages.
  1. We’ll inspect the damaged area. Our technicians promptly arrive on-site and inspect the property thoroughly to ensure all sources of damage have been identified.
  1. We’ll perform all the work. Because you have a business to operate, our expertly trained technicians will provide the highest level of services.
  1. We'll consult with your agent and adjuster after we've stabilized your environment and explain our recommendations for the restoration, mitigation, and cleaning process.
  1. We’ll be here throughout that process to ensure your property has been fully restored

SERVPRO of Southeast El Paso/Butterfield explains how mold inspection differs from mold remediation

11/14/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield outlines the differences between mold inspection versus mold remediation.

Mold spores can spread throughout your house in less than 72 hours, endangering the health of your family and causing damage to your property. Another thing about mold is that it can hide in difficult-to-see areas, so you may not even know you have had a mold problem for a long time.

After discovering mold in your property, the best course of action is to contact a professional to handle the situation immediately.

SERVPRO of Southeast El Paso/Butterfield is a full-service mold removal and restoration company in El Dorado East and El Paso, TX. Their team has outlined the difference between mold inspection and mold remediation to help property owners understand the mold removal process.

What is mold inspection?

A mold inspection focuses on identifying whether water damage within the house contributes to a mold issue. There is mold content in almost every property; it is through inspection that you discover the cause of the mold, the type, and how it can be removed.

Simply put, "a mold inspection is when someone examines for mold growth in a property." No specific equipment is required for the inspection besides a bright flashlight and tools occasionally required to enter restricted locations. Some mold inspectors use a moisture meter to identify wet areas and a camera to record the damages.

During a typical mold inspection, the inspector will inform the property owner about any spots where they found mold and any places where there have previously been moisture issues or water damage.

At the end of the inspection, the expert will take samples of the mold found in the property for testing. This provides insight into the type of mold in the property, whether it's dangerous and how it can be removed safely.

What is mold remediation?

Mold remediation involves the removal, cleansing, and disinfection of mold-contaminated places on the property. The remediation process works to completely eradicate the mold while preventing further growth using specialized tools and techniques.

Different situations typically call for different solutions. However, the standard mold mitigation process may involve mol testing, demolition, removal, containment, sanitizing, and cleaning.

A mold remediation company will first seal off the affected areas after stopping the water source to stop the spread of mold spores around the house. They'll seal any windows or other openings to isolate the area. Then, they'll cover the affected areas with plastic sheeting to further safeguard against them. Next, they'll spray impacted areas to eliminate mold spores contaminating the air. This procedure stops any dust that may contain spores from spreading.

Next, they'll remove damaged materials and clean up and dry the affected areas before repairing any damages.

Differences between mold inspection and mold mitigation

Mold inspection and remediation are different stages of the mold removal process. The essence of a mold inspection is to determine if there's mold in a property and the exact places the molds are. Mold inspection also provides insight into the type of mold on a property.

On the other hand, mold remediation involves removing any mold found during the mold inspection process. The goal of remediation is to eliminate the mold to protect the property.

Get professional mold removal services in El Dorado East and El Paso, TX.

SERVPRO® of Southeast El Paso/Butterfield offers professional mold removal in El Dorado East and El Paso, TX. They have a team of trained and certified professionals who can rid your property of any mold.

They'll start with a mold inspection to identify areas with mold around the property before continuing with the remediation process. Hiring SERVPRO of Southeast El Paso/Butterfield for mold removal is the surest way to keep your home or business safe and eliminate all molds.

Their team is available 24/7 to provide expert mold remediation services when you need them.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to get started.

SERVPRO of Southeast El Paso/Butterfield outlines the factors that affect the pricing of water damage restoration services

11/14/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield outlines the factors influencing the amount you pay for water damage restoration services.

Water damage is an ever-present risk in homes and businesses, and it’s essential to act fast if you ever experience water damage. Even minor water damage will undoubtedly worsen over time if left unattended and can result in severe issues, including damaged walls, warped floors, and mold growth.

Water damage restoration is quite challenging, and hiring a professional is always best. However, some property owners tend to go the DIY path because they think hiring water damage restoration professionals will cost them too much.

But is that really the case? The restoration professionals at SERVPRO of Southeast El Paso/Butterfield have outlined the top factors affecting water damage restoration costs.

1. The size of the affected area

The length of time it takes to remediate water damage increases with the size of the affected area. Although having a water-damaged bedroom is annoying, it will be less expensive to repair than the entire first floor of a house.

The amount of drying and cleaning required will increase with the size of the affected area.

2. The category of water

There are different categories of water damage that have to do with the cleanliness of the water. 

Category 1 water is quite clean and originates from hygienic sources. It might come from a water pipe, a faucet, or a toilet tank. This water category is not infected and can be cleaned and dried.

Category 2 water damage includes water from the dishwasher or washing machine overflow. This water damage category is dirty and can contain bacteria if left alone for some time. It will take longer to restore category 2 water damage compared to category 1.

Category 3 water is water that has been tainted by sewage or microorganisms. This category of water damage can be from sewage backup or flood, and cleaning it up will take more time.

3. The amount of water 

While they may be connected, the amount of water and the size of the water damage is not the same thing. A small drop from an upstairs shower that has gone undiscovered for years could be a severe mold problem or a safety hazard in the property, whereas an inch of water from a broken sink pipe on the first level might be simple to clean up.

However, the more water you have, the more likely it is to spread. Large-scale leaks can result in more severe and expensive damage that will require a lot of manpower and resources to clean.

4. Duration of the water damage

It’s widely known that water damage gets worse every minute it’s left unattended. The longer the water stays on any part of your property, the more damage it will cause, and the more time and effort will be required to restore the affected area. Porous materials like drywalls, wood, and fabric would be non-restorable when left in water for long.

Mold can start to grow in a water-damaged area within 24 hours, which will add to your restoration cost.

Get fast and reliable water damage restoration services in East El Paso, TX.

SERVPRO® of Southeast El Paso/Butterfield is a leading water damage restoration company in East El Paso, TX. They have a team of trained and IICRC-certified water damage restoration specialists that can quickly restore your property to its preloss state. 

The services from SERVPRO of Southeast El Paso/Butterfield are affordable and effective. Their team will come to your place, quickly assess the level of damage, give you a pocket-friendly quote and then provide effective restoration services.

When you hire SERVPRO of Southeast El Paso/Butterfield, you can be sure that the job will be done quickly and efficiently without issues.

Call them at (915) 234-2679 for a free quote.

SERVPRO of Southeast El Paso/Butterfield outlines the common causes of fire outbreaks in winter

11/14/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield explains how to prevent fire outbreaks in winter.

Although the hot summer season is often known for fire outbreaks, winter also comes with the risk of fire outbreaks for homes and businesses.

The number of fire incidents reported in winter is always problematic, and most resulting in massive property damages and even death. With winter fast approaching, learning about the common seasonal hazards and restoration tips will help keep yourself and your property safe.

The team at SERVPRO of Southeast El Paso/Butterfield has outlined five common causes of fire outbreaks in winter and what you can do about them. 

1. Indoor cooking

Cooking is a major cause of house fires and injuries throughout the year. People cook inside more often in winter than any other season, and incidents like leaving the food unattended for long, placing combustible items close to the stove, and malfunctioning appliances can cause a fire outbreak.

Prevention is essential to secure your property. Firstly, never leave the kitchen for too long when cooking. Also, keep combustible items such as paper goods, potholders, towels, and other household items away from the stove.

2. Heaters 

The cold winter weather forces most people to use mobile heaters in spaces that may not be well-insulated and/or chilly. However, when these heaters are placed too close to combustible items, it could cause a fire outbreak.

You should always be aware of the items around when placing a heater. Always leave ample space between the appliance and any combustible item.

3. Christmas trees

While having lots of Christmas lights can make your home more festive, it’s essential to ensure they are installed correctly. The electrical elements in Christmas lights (whether fake or real) can cause fire outbreaks that can damage your property and put you at risk.

Real Christmas trees also become combustible when their needles become dry. So, ensure to water your tree daily to prevent the needles from drying, and take them out once dried.

Also, keep the Christmas tree from heat sources like fireplaces, radiators, and heat vents.

4. Candles

Many people frequently use scented candles to liven up the atmosphere in their homes when the perfume of fresh air is absent. Between 2012 and 2016, there were reportedly 8,200 candle fires, with December being the most common month for them to happen.

Eleven percent (11%) of the candle fires in homes were caused by people falling asleep. Similarly, combustible material was either left around or too close to the candle in three of every five candle fires in homes. Candles should be kept at least three feet away from anything that could catch fire, such as your Christmas tree and/or decorations, curtains, blankets, etc.

5. Smoking

Smoking is amongst the top five causes of fire outbreaks in the United States, with fire outbreaks from smoking killing about 500 people annually.

The winter cold makes smoking more appealing and more so indoor smoking. But, smoking inside the house is never a good idea as the cigarette, lighter, and matches can all cause fire outbreaks that will damage your home.

Always smoke outside, far from any combustible item, and properly put off the cigarette once done.

What should you do?

While the aforementioned tips will help you prevent winter fires, fire incidents can still happen, and it’s essential to act fast if it does. Once the fire is put off, call in a fire damage restoration service to help restore your property to a habitable state.

Get professional fire damage restoration in Montwood, El Paso, TX. 

SERVPRO® of Southeast El Paso/Butterfield is the company you can trust when it comes to fire damage restoration in Montwood, El Paso, TX. They have a track record of helping homeowners and businesses quickly restore their space and move on with their lives.

Their team of IICRC-certified fire specialists is available around the clock to provide the help you need. They’ll clear out any smoke, soot, and water damage and clean your property to eliminate signs of fire.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to learn how they can help you to handle seasonal hazards and restoration.

Do You Know the Various Classes of Water Damage?

10/28/2022 (Permalink)

Were you aware that there is more than 1 type of water damage?  Did you know that some types of water damage require different steps to clean and sanitize others?  Here is a brief overview of the different types of damage and cleaning required.

Category 1 - Clean Water

This class of water damage is caused by clean and sanitary water, contains no contaminants at the source, and offers no significant health concerns to you or your family. However, clean water can be easily contaminated when it has left its source for an extended length of time. So it’s important to deal with it swiftly.

Category 2 - Gray Water

This class of water damage is caused by a high level of contaminated water that’s unsafe for you or your family to touch or consume. This can be due to overflow water from an appliance, aquarium, toilet, or waterbed.

Gray water, like clean water, will go bad and smell bad after a long time. It should be fixed as soon as possible.

Category 3 - Black Water

This third category is caused by black water that is severely contaminated and potentially harmful to you and your family. It can be water from sewage, water containing germs, viruses, and poisonous organic compounds.

Blackwater, unlike the first two categories, will have a terrible odor and will almost certainly contain toxic or other hazardous substances. When faced with it, it’s most critical to call a water damage restoration company immediately.

No matter what kind of water damage you have, the professionals at SERVPRO of West El Paso have the equipment and skills to handle the job.  Contact us today with any of your water damage needs or questions.

Stopping Mold Before it Takes Over your West El Paso Home or Business!

10/28/2022 (Permalink)

Mold is all around us.  It can and will get inside anywhere that it can.  The problem occurs when it decides to stay in one place and then grow as quickly as possible.  This is where the damage and health issues start.  Once you notice the mold growth, you need to get started immediately on remediation.  Where did it come from and what can we do to stop it?

While every situation is different and might require various mold removal tactics and approaches, the threats that spreading microbial organisms can cause are similar from one damaged site to the next. 

Obstacles we must overcome include:

  • Damaged materials
  • Noxious odors
  • Moist conditions
  • Structural vulnerabilities

How Can Mold Removal Get Started? 

Removing microbial colonies and beginning mold remediation in West El Paso businesses requires careful evaluations of the property and its condition. We actively pursue the most efficient removal tactics based on the state of hosting materials. Organic matter can become deteriorated from hosting colonies over even a brief period. Surface treatments like sanding and antimicrobial cleaning can remove superficial colonization, but controlled demolition can also be necessary for some situations.

Contact the professionals at SERVPRO today to see what we can do to stop your home or business mold problem from getting any worse and how to make sure it doesn't come back.

Keeping Up With Sanitization In Your West El Paso Home Or Business

10/28/2022 (Permalink)

Even though we like to think that COVID is behind us, we are constantly hearing about variants as well as other illnesses in the news.  It appears that RSV is making it around everywhere just as the flu season prepares to start.  We all learned a lot about keeping our homes and businesses clean during COVID, but it's something that we need to continually do in order to keep our friends, co-workers and family as safe as possible.  The following is some information on what we can continue to do in order to keep a safe work environment.

Start by educating workers, and developing policies for worker protection. This can include enforcing masks, and having a policy if workers start to feel ill. When cleaning your establishment, wear disposable gloves and start with plain soap and water, and then use a disinfectant. Soap and water will reduce the number of germs and following with disinfectant will kill germs. Make sure to focus on high-touch surfaces. These include but are not limited to: 

  • Tables
  • Doorknobs
  • Light switches 
  • Countertops
  • Handles
  • Desks
  • Phones
  • Keyboards
  • Toilets
  • Faucets
  • Sinks

If your West El Paso home or office is in need of a good clean, contact the sanitization professionals at SERVPRO!

How long does it take to dry out a flooded house?

10/22/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield outlines how long it takes to dry a flooded property.

A flooded home or business can be devastating to deal with. The water can affect your property and belongings, making everything untidy and unsafe.

If your property is flooded, you want it taken care of quickly, so you can return to your life. As a property owner, you obviously want to know how quickly the restoration process can be completed, so you can move back in. 

SERVPRO® of Southeast El Paso/Butterfield is a full-service flood restoration services company in East El Paso, TX. They've outlined 4 vital factors that impact the timeframe of drying a flooded property. 

1. The drying method

The drying method used for the restoration can make a huge difference in how quickly you get back to your property. 

There are several options to dry your property after a flood, including the following:

Air drying: this involves drying a property by simply opening the windows and doors to allow air circulation. Air drying is, however, mostly effective in hot weather. It also takes longer to dry up a property compared to other options. 

Powerful Fans: you can set up high-powered fans to dry up your flooded property. These fans will quickly dry the surrounding space, much like an automatic hand dryer in a public washroom. It's the method most flood restoration services use to complete the task. 

Powerful Vacuum cleaner: A powerful vacuum cleaner will work if the affected area is carpeted or contains a lot of furniture. Vaccine cleaners can effectively remove water from carpets, fabrics, and clothing.  

Dehumidifiers: A dehumidifier can make your home dryer, even if it won't necessarily speed up the drying process. Water is less likely to soak into your property when there is less moisture in the air, resulting in faster drying.

Most reputable flood restoration services combine all of these tools in their work; which will result in a faster and more effective outcome.

2. The size of the flood

How big is the flood? Is the whole property flooded, or did it just affect specific parts? The size of the flooded area can determine how long it takes to dry it. For example, if only a few rooms were affected by the flood, it would take only a few hours to have them cleaned and dried up. However, if the water affected the whole building, it can take the whole day or more.

3. The time before restoration

How long was the water left unattended? The longer a flooded property is left unattended, the more damage will likely happen. The water will permeate fabrics, wood, drywall, and other materials, making it more difficult to dry up.

4. The source of the flood 

A flooded property can result from a pipe burst, heavy rainfall, sewage backup, etc. A flood caused by a pipe burst will be quicker to dry up and restore as the water is clean. However, a sewage backup will take longer to dry up. Since the water is contaminated, it will require more extensive cleaning after removing the standing water before drying.

Get professional flood restoration services in East El Paso, TX

The most important thing when dealing with a flooded property is to act fast. Call a flood damage restoration services company like SERVPRO of Southeast El Paso/Butterfield for help.

SERVPRO of Southeast El Paso/Butterfield is a licensed and certified disaster restoration company with a team of experienced and IICRC-certified technicians. They know the ins and outs of getting a flooded property back to its preloss state and can help restore your home or business.

The company will come to your place with water extraction and drying equipment to make the job faster and more efficient.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to request their services.

Telltale signs that indicate you need to replace your drywall after a flood.

10/22/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield highlights the signs of drywall damage after a flood.

While drywall is an adaptable and long-lasting building material, it doesn’t do well when exposed to water. If your drywall comes in contact with water for a few minutes, you can quickly dry it off. However, if you experience a flood on your property and the water stays for an extended period, the drywall may develop issues.

SERVPRO of Southeast El Paso/Butterfield, a full-service company, providing flood restoration services in Montwood, El Paso, TX, has outlined the following situations when you need to replace your drywall after flood damage and the exact steps to take.

1. When the drywall is soft or warped 

The drywall on your property will succumb to the weight of the moisture if exposed to water for a long period. It will start to warp, swell, or droop. Your walls or ceilings could bulge, appear swollen, sink, or cave in.

No matter how big or small the spot is, it could eventually result in structural damage that can endanger you and other occupants of the property. It's important to call a reputable flood restoration service immediately if you notice any of these signs to fix the problem before it gets worse.

2. Walls or ceiling discoloration

Ceiling discoloration is one of the most common signs of water damage. It's often indicated by circular stains or streaks of various sizes on your wall or ceiling. Press the discolored areas to see if it's soft; in which case, it needs to be replaced. 

3. Musty odor

A musty smell in your property often indicates the presence of moisture where it shouldn't be. If the smell comes from your drywall, then it still has moisture and needs to be properly dried. This often happens when property owners try to fix flood damage themselves and don't do a good job.

It's difficult to dry absorbed moisture off drywall, so you'll need to replace the affected parts. This is exactly why hiring a reputable restoration company is a smart decision because you rest assured that your project will be handled professionally.

4. Mold Infestation

Small amounts of water damage might not seem like a big deal at first, but mold and mildew can quickly grow on any wet spots on the drywall. You could have a mold infestation problem if you notice small black dots all over the surface of your drywall. 

Don’t wait until the situation degenerates. Contact a flood restoration service company to fix your drywall as soon as you discover mold developing on it.

5. Bubbling or peeling paint 

If your wall paint or wallpaper bubbles, rips, or loses adherence after a flood, then you have an underlying water damage restoration problem. If drywall isn't properly dried after a flood, the water will pool behind the paint and stretch it, creating a bubble. You'll need to contact a disaster restoration company to handle it and inspect your property for a serious water damage issue.

Get professional flood damage restoration services in Montwood, El Paso, TX

If you are in El Paso or the surrounding areas and need emergency flood restoration services, you should consider working with SERVPRO of Southeast El Paso/Butterfield. They offer professional flood damage restoration in addition to other disaster restoration services like fire damage and storm damage restoration.

The company has IICRC-certified specialists who can dry your soaked drywall or replace it if necessary. They’ll clean up every part of your property and restore your belongings. 

The restoration specialists at SERVPRO® of Southeast El Paso/Butterfield are equipped with modern tools that make their flood restoration services highly effective. Their team of highly qualified and experienced water damage restoration specialists is available around the clock to meet your disaster restoration needs.

Talk to a SERVPRO of Southeast El Paso/Butterfield restoration specialist today at (915) 234-2679 to request their services.

What to consider when choosing a flood restoration company.

10/22/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield shares the important questions you should ask when choosing a flood restoration company.

When you discover that your property is flooded, your next step should be to contact a flood restoration service company to help get your property back to its preloss state.

However, choosing the right water damage restoration company can be a bit challenging, considering that there are many out there.

SERVPRO of Southeast El Paso/Butterfield is a leading water damage restoration company in El Dorado, East El Paso, TX. They have years of experience helping homeowners and businesses get back on their feet after damage from floods and other disasters.

They’ve outlined 6 important factors to consider when choosing a flood restoration company:

1. Consider their location

One of the most important things to pay attention to when choosing a flood restoration company is its location. You want a company that can arrive within an hour or less and start removing the standing water from your property to prevent further damage.

Choosing a company that will take hours or a day to arrive will be disastrous, as your property will stay longer in the water, increasing the level of damage.

2. Experience 

Experience is everything when it comes to effective flood damage restoration, which is why you should not go the DIY route.

An experienced flood damage restoration specialist can leverage their experience handling similar issues. They'll know what steps to take in each situation to mitigate the damage.

So, before you choose your next restoration company, ensure you ask about the team that will work on your property. How many flood damage restoration projects has the team worked on before? Which ones were the most recent, if any? The team at SERVPRO of Southeast El Paso/Butterfield has a team of highly qualified and experienced flood damage restoration specialists.

3. Are they insured?

What happens if there is an accident on your property? Ensure the business has general liability and workers' compensation coverage. If not, someone can accuse you of causing the incident.

You can go a step further by requesting a copy of their insurance documentation for review.

4. Ask for references

Before you hire your next restoration company, ask for references. One of the ways to verify that a company can live up to its claims is speaking with people they’ve worked with previously. What do their past clients think about the quality of their services? Have they worked on similar issues to yours in the past? These and other questions can be easily answered when you ask them for references.

5. What tools will they use for the restoration?

Does the restoration company have the right tools for the flood restoration project? If they don’t, how can you be sure they’ll do a great job? It’ll most likely be another disaster. 

However, when you work with a reputable water restoration company like SERVPRO of Southeast El Paso/Butterfield, you can rest assured they’ll use advanced and specialized flood damage restoration equipment like air movers, moisture meters, dehumidifiers, and air scrubbers to mitigate further damage and restore your property quickly.

6. Inquire about their certifications

Ensure the flood restoration services company you choose is certified. The company should be certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). The technicians should also have the Water Damage Restoration Technician (WRT) certification.

Get professional flood restoration services in El Dorado East El Paso, TX

SERVPRO® of Southeast El Paso/Butterfield is a reputable water damage restoration company helping homeowners and businesses in El Dorado East El Paso, TX, and surrounding areas restore their property to its preloss state.

They have a team of trained, experienced, and licensed technicians that can handle any level of flood and water damage in a home or business.

They have the specialized tools like pumping machines, fans, and dehumidifiers required to clear the water from your property, dry it and get it back to its preloss state.

For emergency flood restoration services, Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679.

Water damage experts explain how you can choose the ideal flood restoration company for you

9/16/2022 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield explains what you should inquire about when selecting the best flood damage restoration company.

Flood damage from burst pipes, overflowing toilets, roof leaks, mold, storm damage, and others can disrupt your life and leave you confused when it happens. However, when this happens, you need to act immediately and call a professional water restoration company for help.

There are several flood damage restoration services available. However, not all of them are of the same caliber, consistency, and validity.

The experts at SERVPRO® of Southeast El Paso/Butterfield, a full-service water restoration company in El Dorado East El Paso, TX, have outlined the following questions to answer when choosing the ideal water restoration company for your home or business.

1. Are their employees trained and licensed?

You want to work with a restoration company with experienced and trained experts. Water damage restoration is a technical task, and working with people who have done it successfully several times before ensures you get the same exceptional result.

The ideal water technician should also be licensed. Water technicians undergo several tests and trainings before being licensed. So, working with a licensed and certified company gives you the peace of mind that the person knows what they are doing. 

2. Do they have insurance and bonds?

Most flood damage restoration companies will have various liability insurance covering their work, including business insurance, workers' compensation, property insurers, flood insurance for structures, and other high value properties like cars that are insured.

All of these ensure you are protected if anything goes wrong during the job, like an equipment failure.

3. Do they have modern water damage restoration tools and processes? 

Like any other industry, the technology and procedures that flood damage restoration companies might use are constantly changing.

It is in your best interest to avail the services of restoration businesses that use the most up-to-date, tried-and-true remediation processes since they will be able to restore and save your property the fastest and most successfully.

Similarly, companies that employ the most recent technology will be able to provide the most comprehensive services. This reduces the amount of time it takes to get back to your home or business after water damage. 

4. Can they present a thorough plan for damage repair?

Getting your house back in good, safe form after a water emergency necessitates having a well-thought-out plan of action for all repairs and future issues like mold growth.

A reliable and knowledgeable water damage restoration company will also provide you with a thorough, accurate assessment of the damage to your property, a list of the repairs that must be made, and an estimate of the cost so you can decide how to proceed.

5. Do they offer supplemental services?

Top water damage restoration companies frequently provide extra services in addition to conventional cleanup and restoration. The water damage company you choose should offer services like mold removal, fire damage repair, and property board up and rebuild, amongst others. Otherwise, you may need to hire another expert to handle those, which will cost you more.

6. Can they help with your insurance claim?

Ideally, you will have insurance coverage that will cover flood damage. Even with a strong case, navigating the claims process may be challenging and time-consuming, especially if it's your first time.

Most top flood restoration services have been working with the insurance industry for some time and can help you through the initial steps of the claims process or even speed up the processing of your claim.

Professional water damage restoration in El Dorado, East El Paso, TX

SERVPRO of Southeast El Paso/Butterfield is the company you want to work with when faced with a flood damage situation. They have a team of experienced and certified technicians to provide the exceptional damage restoration services you need. They also have state-of-the-art tools and will work around the clock to get rid of all signs of the flood and restore your home. 

SERVPRO of Southeast El Paso/Butterfield is insured and bonded. They can also help you with your insurance claim to make the restoration issue-free.

Do you need expert flood restoration services? Contact SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to get a free quote.

SERVPRO of Southeast El Paso/Butterfield outlines the various ways to dry a flooded house

9/16/2022 (Permalink)

Blog Summary: Is your property flooded? Here are the different ways you can dry it.

Several factors can lead to flooding in your home or business. It could be a result of excessive rainfall, blocked drainage, pipe leaks, appliance malfunctions, or sewage backup. Regardless of what led to the flood, what matters most is the action you take after that to reduce the damage.

After the water has been removed from your home, the next step is to dry out the house and any affected belongings properly. This is often best left to professional flood restoration services, as they have the tools and experience to do the job perfectly.

SERVPRO® of Southeast El Paso/Butterfield, a local leader in the East El Paso, TX home water damage restoration landscape, has explained the various methods of drying a flooded property.

1. Natural drying

This is the slow natural ventilation method that involves using the sun, fans, and other natural sources to dry up a flooded property. You can’t control the temperature, airflow, and humidity when drying with this method, and it may be difficult for the air to permeate some rooms in the building that don’t have access to ventilation. You’ll typically just need to open the property for proper ventilation.

The material of the structures, the level that the water has permeated the property structures and belongings, the humidity of the air around it, and the temperature will all affect how quickly the material dries. The benefit of natural drying is that it costs nothing and isn’t labor-intensive. 

On the other hand, natural drying is impossible when the sun is not out or the sunlight is not enough, and it takes a longer time to dry up, which can put your home at risk of developing mold.

2. Convection drying 

Convection drying is a technique that combines regular air movers with high-temperature heat while leaving the windows open. This is an alternative to drying in the sun if there’s not enough sunlight in your area. It typically involves increasing the airflow around the wet structures to promote the evaporation of internal moisture.

You may need a supplementary heat source to create the necessary drying conditions and speed up the evaporation of moisture if the building's primary heating system is not working or is not sufficient.

Another option is to use heating systems to target difficult drying areas. However, heating can also pose problems, as overheating can cause more harm to the structure.

3. Dehumidification 

A dehumidifier might be your best friend in any situation where moisture is an issue. Dehumidification is a technique that draws moisture from the air through condensation. Dehumidifiers function by lowering the dew point of evaporating air, which causes condensation to form on the internal coils.

Following that, the water is automatically pumped away or collected in containers. A dehumidifier can speed up the drying process of a water-damaged region by drawing in damp air, eliminating moisture, and exhaling dry air.

They function best in warm air (20°–25°C) with high relative humidity (RH) of at least 60%.

Get expert flood restoration services in East El Paso, TX. 

SERVPRO of Southeast El Paso/Butterfield is the East El Paso flood restoration services team you can rely on. They specialize in flood drying and water damage restoration services and guarantee that every service will be delivered efficiently and to your satisfaction.

They have a team of trained and licensed technicians that can undertake damage of all kinds. Their cutting-edge drying equipment and technological know-how allow them to help in several situations.

Their experts will visit you once you call, evaluate the problem, and offer you their assessment and advice.

Contact SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 for a free consultation.

How heavy storms can lead to a power outage and sump pump flood damage

9/16/2022 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield explains the connection between storm damage and sump pump flooding.

A heavy and wild storm can bring down power lines, blow debris into overhead power lines, flood equipment used to generate electricity, damage insulation, and other things that result in power outages and disruptions.

While several concerns come with a power outage, one that’s often overlooked is the risk of water damage. A working sump pump is the only chance you have to prevent major water damage when your property is being battered by torrential downpours.

But what if the system breaks down due to a power outage or other factors? In such a situation, the increasing water will damage your home's foundation, and crawlspace, and cause mold to develop in hidden nooks and dark corners.

SERVPRO of Southeast El Paso/Butterfield is a top flood restoration services company in Montwood, El Paso, TX. They’ve outlined a few important things to know about sump pump water damage caused by a storm.

Sump pump failure

Several factors can cause your sump pump to fail, and these two common causes are related to excessive storms.

1. Power Outage: 

When severe weather storms and power outages combine, the outcome is frequently flooded basements across the country. This is because large rain storms produce surplus water, and a power outage renders your sump pump incapable of draining water.

Fortunately, this issue can be prevented by simply getting a backup generator to power your sump pump. This generator can be manually turned on if you ever lose power during a severe storm to prevent flooding in your basement.

2. Pump Overload: 

If your sump pump is too little or lacks the necessary horsepower, it could easily be damaged by a flood of water. The pump can malfunction if it has to work extra hard to remove all the additional water that is attempting to seep in from the outside.

Following a sump pump failure, water will start to seep through the basement and foundation walls or any cement cracks. If more water can enter, it will gradually rise from the lowest points on the basement floor where it is already pooling.

What happens without a functioning sump pump?

The sump pump is located in or immediately below the basement and is used to collect extra water, such as storm rain. After that, the sump pump removes the water from your home, usually on a slope so it won't flow back in.

If the sump pump fails during a storm, the lowest point in your home will experience an accumulation of surplus water. It could be the basement, crawlspace, or foundation at that time. The water will start to bend wood, create rot, and encourage the formation of mold wherever it chooses to settle.

What should you do if your sump pump fails?

Sump pumps often malfunction during heavy storms. It’s essential to act immediately when this happens. 

Here’s what you can do about it:

  • Extract the water: You should try to get rid of the majority of the standing water as soon as you can. Use a water pump or a wet vacuum, either one should work.
  • Dry your property: Once you’ve gotten rid of the standing water, the next step is to dry and clean everything to restore them to its pre-damaged state.

Get professional sump pump flood restoration services in Montwood, El Paso, TX.

Even with all of your effort, you may not be able to eliminate the standing water or clean your home properly to prevent mold. This is where SERVPRO of Southeast El Paso/Butterfield can help. They have a flood damage restoration services team of trained and licensed technicians that can quickly come to your home to handle any issues of water damage. They’ll remove standing water, clean and dry everywhere, and advise on the best way to prevent a recurrence.

SERVPRO of Southeast El Paso/Butterfield has the tools to identify and remove any hidden water to prevent mold. They can also inspect and remove any mold found if necessary.

Are you ready to get started? Contact SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 for a free consultation.

Storm Damage Resources

9/7/2022 (Permalink)

We have all dealt with storm damage in the past, and since we live in an area affected by hurricanes, we will probably deal with them again in the future.  We all know what to do in order to prepare for a hurricane, but what do we do after the storm has passed?  It is just as important to have a post-storm plan, as one before.

Here are a few things to do immediately after the storm has passed and it is safe to do so.

  1. Before you clean up, take pictures and videos of all of the damage, inside and out.
  2. Start removing anything that is wet or holding water, followed by debris from your home.
  3. Have your insurance policy and contact information ready to go so that you can contact them right away.  
  4. Start making any repairs that you can in order to stop future damage.

Remember that if a storm does damage to your property, it probably did t many others as well.  Get in touch with your insurance company as quickly as possible to get the claim started.    We all remember events in the past where it took weeks to get someone out to look at the damage.  Having a plan for after the storm can help keep you on track to getting back to normal as quickly as possible.  The team at SERVPRO is always here to help with any of your storm damage needs.

What Can an ERP Save Your Business During a Storm

9/7/2022 (Permalink)

After a major disaster, businesses suffer a variety of interruptions like:

  • financial and emotional stress
  • production downtime
  • sullied reputation
  • a plethora of other strains.

In the time period following a trauma like a fire, flood, pipe break, or another form of disaster like a natural disaster, making the right decisions can be taxing and confusing. At SERVPRO of West El Paso, we regularly see local companies go through this and want business owners to know we are here to help after a commercial disaster. Part of that help comes through an emergency readiness checklist and disaster plan.

Creating a disaster readiness plan for your business can save you thousands on your bottom line, and can save your business, entirely. And the planning process does not have to be overwhelming when placed on top of all other responsibilities. SERVPRO of West El Paso is here to help take the weight off your shoulders by developing an Emergency Ready Profile for your company. Knowing you are, "Ready for whatever happens," will give you, your clients, and your e confidence if or when your business is affected by a disaster.

We Generate A Plan For You

By developing a SERVPRO Emergency Ready Profile, you minimize business interruption by having an immediate action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize the severity of water and fire damage to your business.

Why An ERP?

  • A no-cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.

    It will only take a little time to complete and will not take you away from current projects, but will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This helps minimize the amount of time your business is inactive by having an immediate plan of action.
  • Professionals at SERVPRO of El Paso/Butterfield can be established as your disaster mitigation and restoration provider!
    You have a provider that is recognized as an industry leader and is close by for an emergency response.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can start cleaning up the damage, so you can reopen your business as soon as possible.
  • Specific Facility Details of your business such as shut-off valve locations, priority areas, and priority contact information.
    You will have a quick reference of what to do, how to do it, and who to call in case of an emergency so that you are "Ready for whatever happens."

We are here to be your total solutions provider during an emergency commercial disaster so you can do what’s important: taking care of your clients, employees, and other business needs. 

What Are the Long-Term Effects of Storm Damage?

8/31/2022 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield explains how storm damages can affect your home. 

If left unchecked, storm damage can lead to massive losses that will cost you a lot of money.

Water is termed "the universal solvent" as it dissolves more compounds than any other liquid. If water enters your home due to storm damage, it can destroy significant structural components in your house and leave behind some damaging effects.

The storm damage restoration professionals at SERVPRO of Southeast El Paso/Butterfield have outlined the following possible long-term effects of storm damage to your home.

1. Roof Damage

Many property owners choose asphalt shingles for their roofing system as it is one of the most widely used roofing materials. Asphalt shingles are typically installed and kept in place by qualified contractors using nails.

However, your shingles may come off over time as a result of a strong storm, particularly on older roofs. Without the shingles, the roof insulation or sheathing is now exposed, putting your healthy shingles at risk of water leaks in the long run.

Both brown ring-like spots and discoloration can be signs that a storm may have damaged your roof.

If possible, safely tarp that part of your roof to prevent further damage from another storm.

2. Water Damage

If water gets into your home during a storm, the first things you might worry about are your valuable belongings. As you may already know, even a little water can damage furniture and other possessions.

Some homeowners occasionally dry out these items themselves and then move on from the incident. But if not properly dried, the hidden moisture can lead to serious problems down the line for your property structure and belongings.

It's essential to hire a professional storm damage restoration company to clean your home with specialized equipment and eliminate all moisture.

3. Cracked or dented siding

Storm damage can lead to siding damages. Storms and strong winds carry debris that strikes the exterior of your property when it hits.

Over time, the siding begins to weaken and ends up being damaged, leading to leaks through your walls. Ensure to upgrade your siding occasionally to safeguard your home.

4. Moist Interior Walls

Contractors often use waterproof material during building to create a partition between the outer and interior walls.

The barrier prevents water damage to the interior walls. However, over time, storms and strong winds could expose the roof or the sidings to leaks, resulting in wet inside walls.

5. Mold development 

There is a high probability that mold spores are developing in your storm-damaged home, even if you can't see it right now.

Many people believe that they have sufficiently cleaned their homes to prevent mold from becoming an issue, but mold spores can form in cracks and crevices, underneath the flooring, behind walls, and in other unexpected places. Working with a storm damage mitigation professional is advisable to get rid of the mold in your property.

Get Professional Storm Damage Services in El Dorado West El Paso, TX

SERVPRO of Southeast El Paso/Butterfield is the name you can trust when it comes to storm damages in El Dorado West El Paso, TX. They have a team of trained and qualified professionals available to provide storm damage restoration services and other disaster mitigation services to prevent damage to your property.

They will come to your place with specialized equipment to find any moisture, dry, clean, and dehumidify your space to make it habitable.

The SERVPRO of Southeast El Paso/Butterfield team can also handle mold development, roof leaks, and other disaster mitigation.

Are you ready to get started? Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to get a free quote.

Flood damage restoration professional outlines the steps to prepare for and avoid flooding.

8/31/2022 (Permalink)

Blog Summary: Is your property in a flood-prone area? Here's how you can prepare for flooding and safeguard your property.

Flooding is one of the most damaging natural disasters that can seriously damage your house or place of business. The result of any flood is often an expensive clean-up job with lots of property damage, regardless of whether it was brought on by a burst pipe or a blocked drain.

So it's essential as an East El Paso, TX home or business owner to do all you can to prevent flooding on your property and be prepared for the worst scenario in case it occurs.

The professionals at SERVPRO of Southeast El Paso/Butterfield, a leading flood restoration services provider in East El Paso, TX, have outlined the following tips to prepare for and avoid flooding on your property.

1. Install flood detection systems or water sensors

There are numerous sensors, water detection systems, and alarm alternatives available to notify you of leaks or water in your residence or place of work.

More sophisticated water or leak detection devices can be integrated with your smart home or home security system to warn you of water before it becomes a tragedy,

2. Find out whether your region is prone to flooding

Knowing whether or not your home is situated in a neighborhood that experiences a higher probability of flooding is a smart idea that allows you to prepare in advance for a potential flood disaster. You can inquire about flood planning or records that list locations vulnerable to flooding with your local government.

Knowing your risk beforehand can prevent a significant, unexpected experience down the road and give you plenty of opportunities to better prepare your property.

3. Test your sump pump frequently, and get a battery backup

Make sure your sump pump can drain water quickly during periods of severe rain.

You should also consider installing a battery backup or UPS to keep your sump pump running in a power outage. You can also get sump pumps with a built-in battery backup.

4. Clean trash from ditches and drains

It's best not to pile up mulch, leaves, or other trash in your yard where it can flush into the sewer system or obstruct drainage channels.

If you live in a neighborhood with plenty of trees, rake your lawn frequently, bag the leaves, and put them in the trash for collection. Make sure the neighboring storm drains are unclogged.

Use a rake to remove any obstruction from it, and get in touch with your city's or county's water or sewer department if you notice any severe obstacles.

5. Verify the coverage of your flood insurance

One inch of floodwater can cause over $25,000 in damage to a typical-sized home. Do you have an insurance plan that covers such expenses?

If unsure, you need to review your coverage because conventional insurance typically does not cover flooding.

6. Improve leveling and drainage around your property

When it rains, pay attention to any standing water that could cause flooding near your property, especially any water close to the foundation.

Install drainage to provide the water somewhere to go during powerful storms.

7. Inspect your foundation for cracks and openings

Seal openings like utility and exhaust penetrations provide easy access for water to get into your home during a flood.

Check your foundation frequently, and caulk foundation cracks using masonry or mortar as part of your yearly house maintenance.

Get Professional Flood Restoration Services in East El Paso, TX  

Your property can still be flooded even with the best plan in place. When this happens, it's essential to call a flood restoration services provider like SERVPRO of Southeast El Paso/Butterfield.

SERVPRO of Southeast El Paso/Butterfield is the company you can trust when it comes to flood restoration in East El Paso, TX. They have years of experience helping residents get their homes and businesses back to their previous state after a flood.

Their team of water damage restoration technicians is trained, licensed, and equipped with state-of-the-art equipment to allow them to clear standing water from your home and effectively dry and sterilize your property structure and belongings.

The SERVPRO of Southeast El Paso/Butterfield is available 24/7 for emergencies. Call them today at (915) 234-2679 to speak to a restoration professional.

Property damage specialist outlines the benefits of emergency restoration services

8/31/2022 (Permalink)

Blog Summary: Did you just experience a disaster? Here's why you need emergency restoration services.

Property owners look for emergency services whenever calamity strikes. Fires, storms, and floods can all result in massive damage, and only a prompt response aided by emergency services can mitigate the damage.

Disaster restoration service providers like SERVPRO of Southeast El Paso/Butterfield offer services that encompass safeguarding all of your home and all of its possessions from potential harm.

They'll carry out the necessary cleanup and repair work and take all the actions required to help save those areas of your home that weren't damaged. The SERVPRO of Southeast El Paso/Butterfield team can make precise assessments and decisions regarding what must be done to advance the restoration process.

Here are 7 top reasons why you need professional emergency restoration services:

1. Available 24/7

A reputable restoration company is on call 24 hours a day to send out an emergency response team when necessary.

They'll show up on time, evaluate the damage, and devise a plan to get your property back to how it was.

2. Fast response time

An emergency restoration service will act quickly to address your situation. For example, SERVPRO of Southeast El Paso/Butterfield has the personnel and tools required to contain the damaged region and begin the recovery operation.

3. The right equipment

Emergency restoration firms have the equipment required to complete the job from evaluation to completion. For instance, moisture meters identify where water may be hiding after a flood or leak without having to open a wall.

These and other instruments allow for a precise evaluation of the damage. After that, different tools, including containment and dehumidifiers, will then be used to efficiently complete the task.

4. Recover belongings

When determining what has to be done, a reputable restoration firm will take the time to consider the possibility of recovering and salvaging affected belongings and other items. They will then try to salvage and restore everything they can before removing what cannot be saved.

5. Cost-effective solution

The overall cost of repairs can be kept to a minimum when an experienced crew is on the job. They will show up as soon as a call is made to start the cleanup and restoration process, which can also stop further damage to your property. For example, they can salvage an affected carpet, saving you money from having to buy another one.

6. Protect key documents and contents

A disaster restoration services company knows how to restore personal or business documents and other items after a disaster. They will dry out the water to salvage your documents and essential items.

They will maintain track of each item by taking pictures, boxing up, and marking everything for storage.

7. Information on insurance

Restoration businesses are aware of the critical elements of recording and reporting damage for an insurance claim.

They are familiar with what insurance providers are likely to cover and have established connections with them. Additionally, they know precisely what must be documented for claims-related purposes and how to go about it.

Get Professional Emergency Restoration Services in Montwood, El Paso, TX

SERVPRO of Southeast El Paso/Butterfield is the local leader for disaster restoration services in Montwood, El Paso, TX. They are a trustworthy and highly experienced business dedicated to helping restore any damage to your home or business.

They have a team of trained and licensed professionals available to handle water damage restoration, fire damage, mold restoration, and more.

Their goal is to consistently uphold the highest standards of professionalism and honesty in identifying, assessing, and mitigating the risks associated with these damages.

The SERVPRO of Southeast El Paso/Butterfield team is accessible 24/7/365, so you can count on them to help you whenever you need it.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 for a FREE quote.

Tips On How To Prevent Home/Office Fires

8/8/2022 (Permalink)

Nobody wants to think about their home or office catching on fire.  Sometimes these things happen and they are totally out of our control, but there are a lot of things that we can do to help prevent them.

FEMA’s records show that just over half (50.2%) of residential fires are caused by cooking-related accidents.  The next three biggest reasons are Heating (9.3%), Electrical Malfunction (6.8%), and Intentional (4.5%). 

Here are a few things that you can do to help prevent a house fire and protect your family.

1.  Pay attention when cooking.  If you need to step out of the room, ask someone to watch the food until you get back, or turn off the stove and stop cooking.

2.  Test your smoke alarms regularly. 

3.  Check the dryers’ airflow.  Pull the lint trap and clean it every time you dry a load of clothes.

4.  Be careful with power cords and strips.  Attaching too many appliances to one power strip can draw more power than the cord is able to handle.  This can cause it to heat up and potentially catch on fire.

5.  Store flammable products away from heat sources.

6.  Place fire extinguishers in key locations around your house.  Make sure that everyone in the home knows how to properly use them.

If you need help after a fire, SERVPRO of Southeast El Paso/Butterfield is here to help.  We can replace the damaged areas, check your electrical system for any potential issues, and can even help you get that smoke smell out of your home.  Contact us right away at (915) 234-2679.

Preparing for El Paso storm season

8/2/2022 (Permalink)

Storms are a common thing, no matter where we live. Sometimes they pass us right by, other times they leave a path of destruction in their wake. There are multiple classifications for thunderstorms, but the ones that we worry the most about are the ones that are considered “Severe”. We have all heard our local weather person tell us that there is a chance of “severe thunderstorms in our area”, but what does that mean? The National Weather Service considers any thunderstorm that can create hail that is 1 inch or greater in diameter or can create gusts of wind that are 58 miles per hour or greater to be severe.

Most modern shingles are created to withstand winds up to 90 miles per hour, but even the best ones will start to wear down over the years between all of the sun, rain, and possible hail. The best way to prevent roof damage and possible water damage is to make sure that your roof is in good shape. Do you know how old your roof is? If you built your home, you should know, but if you purchased it from someone else, the roof’s age should have been disclosed in the paperwork. In either case, you should have your roof inspected occasionally for any kind of damage. You can hire a professional, climb a ladder and do it yourself (be careful) or maybe grab a friend with a drone and have them do a few slow passes to look for damage. 

If you are suffering from storm water damage, make sure to contact the professionals at SERVPRO.

SERVPRO of Southeast El Paso/Butterfield offers water remediation services in Butterfield, TX

7/30/2022 (Permalink)

Blog Summary: Water damage can cause significant damage to your property and your health if not promptly attended to by water restoration professionals.

When water penetrates your walls, it can result in structural damage to your home. Not only that, it causes mold to form around your property. After a flood, a leak, or a general plumbing failure, it is advisable to inspect your home for potential water damage. Spotting water damage in the wall is possible if you know what to look for. In most cases, the damage may not be visible immediately.

To avoid potential damage to your home, it is important to enlist the service of a water damage restoration professional who has the skills and knowledge to identify water damage and recommend an appropriate fix.

Wall water damage that happens behind your wall can cause long-term damage both to your home and health. But a timely intervention of a professional can help prevent these issues.

If you need a professional water damage restoration service for water removal in Butterfield, TX, look no further than SERVPRO of Southeast El Paso/Butterfield.

The company has a dedicated team of water restoration specialists with experience in handling wall water damage, regardless of the size. They will come to your property to assess your water damage emergency and provide recommendations to fix the issue.

Telltale Signs That Water Has Entered Your Walls

Most times, it is easy to tell when you are dealing with water damage that has managed to spill into your wall. Some of the identifiable signs of wall water damage include:

Wallpaper or paint starts peeling

One of the most obvious signs that there is water behind your wall is you notice that your wallpaper or paints have started peeling. This often happens when your sheetrock has absorbed too much water. Other related signs pointing to wall water damage are flaking paints or the opening of a wallpaper at the seams.

Mold growth

Mold typically grows in areas that have excess moisture such as bathrooms, kitchens, or basements. But if you notice mold growing on walls, especially in areas distant from plumbing fixtures, there are chances there is moisture trapped behind your walls.

But unlike peeling or flaking of wallpapers and paint which may take days to show, mold growth takes between 24 and 48 hours to grow on your wall if there is too much moisture.

Warping

Have you noticed warping around your house? It may be time to look around the house for possible water damage to your wall. Oftentimes, warping occurs when there is too much water trapped in the sheetrock behind your walls. That said, warping on the wall is a strong indicator that there is water penetration somewhere in the house.

Musty smell

When excess water or moisture is trapped in materials such as drywall, wood, or plasterboard, it can cause moldy and musty odor. As mentioned earlier, wall cavities with trapped moisture are a breeding ground for mold, which comes with an unpleasant smell.

Therefore, if you perceive a strong odor coming from your walls, that could be a sign that water has penetrated your wall.

Visible stains around the wall

Another prominent sign of water accumulating in the drywall is noticeable staining around the wall. If the stains continue to expand, it is an indicator that there is a hidden plumbing failure in your home. 

Water Damage Professionals In Butterflied, TX

Even if the water damage in your house seems insignificant, you should not attempt to handle it yourself. Taking the DIY route can do more harm than good. Instead, speak to a professional water damage restoration company that has experience when it comes to water removal from walls.

For quality water damage service in Butterflied, TX, one of the names you can trust is SERVPRO of Southeast El Paso/Butterfield. They have unmatched expertise in water damage restoration and mold remediation. They will make sure all affected areas in your home are back in good condition.

To speak with a water restoration specialist at SERVPRO of Southeast El Paso/Butterfield, call (915) 234-2679.

SERVPRO of Southeast El Paso/Butterfield shares tips about preventing water damage at home

7/30/2022 (Permalink)

Blog Summary: Wrong handling of plumbing fixtures in the home can lead to severe water damage, here’s what to teach your children to mitigate water damage.

Like adults, children often handle plumbing fixtures such as toilets, bathtubs, and showers in their everyday life. While these fixtures can be sources of fun, comfort, and sanitation, they can also create a serious water damage issue if improperly handled.

As an adult or parent, taking the time to teach the younger ones how to use plumbing fixtures safely can help prevent water damage.

SERVPRO of Southeast El Paso/Butterfield is happy to share some common plumbing safety principles that adults can inculcate in children to minimize the occurrence of plumbing failure in the house.

If you experience flooding or leaks in your Fort Bliss, El Paso, TX home, contact the water damage restoration professionals of SERVPRO of Southeast El Paso/Butterfield at Fort Bliss, El Paso, TX today, they will come right to your house to assess and fix the problem.

Plumbing Safety Principles To Teach Young Children

Avoid throwing foreign objects in the toilet

Flushing toys and other foreign objects in the toilet is unsanitary and should be discouraged. Introducing foreign objects in the toilet can cause a serious plumbing issue that can create further damage throughout the entire drain system. Parents are supposed to teach their children that only bodily materials and toilet papers for which the fixture was designed should go into the toilet.

Even some adults make the mistake of throwing clog-causing items such as diapers, hair, paper towels, and “flushable” wipes into the toilet. This is a bad practice that could cause a serious problem with your plumbing fixture.

Teach them how to unclog the toilet

Toilets can get clogged anytime. The most important thing is what you do after the incident to unclog it. Parents should teach their children, especially those who are 12 years and older how to use the plunger skill to unclog the toilet the moment they notice the problem. Teach them to plunger before flushing. Flushing before plunging can cause the toilet to overflow.

Adult supervision is strongly advised until the kid is confident handling the task on their own. In a situation where the plunging efforts fail and the toilet begins to back up, the adult should train the child to immediately turn off the water flow to the toilet.

Be mindful of what you put in the garbage disposal

As a rule of thumb, only fruit scraps, small bones, and leftovers can go inside the garbage disposal. Items such as grease, banana peels, rice, and bones should not be disposed of in the fixture. These items can keep the garbage disposal from working effectively, and prevent the smooth passage of food and water. For example, grease, fat, and oil can clog the garbage disposal and drain.

Teach them how to turn off the main water valve

Leaks are a common occurrence in many homes in Fort Bliss, El Paso, TX. When this happens, children should know the right thing to do to avert widespread water damage to the house.

A child who is old enough should know the location of the house’s main water valve. Even if the child is too young and does not have the strength to operate the valve, they can direct a family or neighbor to the water main.

That said, parents and older adults should show the children the exact location of the valve and how to turn it off in the event of plumbing failure.

Speak to Water Damage Restoration Specialists in Fort Bliss, El Paso, TX

When faced with a water damage disaster, the highly qualified and experienced water damage restoration professionals at SERVPRO of Southeast El Paso/Butterfield are the best to handle the job. The team at SERVPRO of Southeast El Paso/Butterfield provides relevant training, the latest technology, and innovative techniques to its contractors, enabling them to deliver quality mold remediation, fire damage restoration, and storm damage restoration services to their customers.

For fast and reliable water damage restoration service, call (915) 234-2679.

SERVPRO of Southeast El Paso/Butterfield offers flood remediation services in El Dorado West, El Paso, TX

7/30/2022 (Permalink)

Blog Summary: The flood damage restoration specialists at SERVPRO of Southeast El Paso/Butterfield are ready to help clean up and restore your property.

No one prays for natural disasters such as floods or storms, but they happen. While you don’t have control over when and how they strike, you can prepare and plan for how you intend to deal with the damage arising from the disaster. Unfortunately, cleaning up your property after a flood can seem like a daunting task. This is why you need a professional to assist in flood damage restoration.

If you need professional flood restoration services in El Dorado West, El Paso, TX and surrounding areas look no further than SERVPRO of Southeast, El Paso/Butterfield, a leading flood remediation company.

SERVPRO of Southeast El Paso/Butterfield is a locally owned and operated property damage restoration company that specializes in water damage restoration, mold remediation, and more. Their technicians are trained, knowledgeable, and equipped to help you recover from a flood quickly while minimizing financial impact.

How Do You Remediate After A Flooding Incident?

Safety first

It is important to prioritize safety when your El Paso, TX home gets hit by a flood. Although your immediate intuition may be to start cleaning the affected area to prevent damage, you need to stay away from potential hazards. The water may weaken the structure of your home and cause a collapse.

Call your insurance company

Once you have received permission from the police or fire department that you can access your time, one of the first things you want to do is inform your insurance company about the incident. Although most homeowners insurance policies do not cover natural disasters such as floods, you may be covered under the National Flood Insurance Program.

Either way, get in touch with your insurance agent about how you can file a claim to have some of, if not all of the costs of the damage covered.

Document your losses

If your homeowner's insurance policy covers floods, then the next thing you want to do is start collecting proof and evidence that may increase your chances of receiving the highest settlement possible. Ensure you take photos of damages, including the date and the time they occur. Other items you need to document include affected personal belongings, soaked furniture, and damp carpets.

Commence initial cleanup

Depending on the severity of the flood, flood remediation can take days and even weeks. In some cases, you may be able to start some initial cleanup before calling a professional. However, you need to make sure that you have proper protective gear to minimize exposure to potentially hazardous conditions.

Some of the initial flood cleanup tasks include removing mold from the surface and spraying wash when possible. You can also switch on fans or humidifiers to speed up the home drying process.

Inspect the wood subfloors

When your home is flooded, it is common for subfloors to have moisture trapped in them. If care is not taken and this moisture is allowed to remain there, it can lead to swelling and warping of the floor. You should consider replacing plywood or wood subfloors that are submerged under the flood water.

Work with an experienced flood remediation service in El Dorado West, El Paso, TX

Not everyone has the time or resources to handle the flood cleanup by themselves. Even if you decide to handle the initial flood damage yourself, you need to have professional help around the corner to take care of the complex aspects. 

The experienced flood restoration technicians at SERVPRO of Southeast El Paso/Butterfield are ready to come to your home any time of the day or night, providing you with the care that you need and deserve.

From handling minor leaks to major flood restoration services, you can count on SERVPRO of Southeast El Paso/Butterfield to prioritize your safety while ensuring that your home is restored to its pre-disaster condition. 

For quality and reliable flood restoration service, call (915) 234-2679.

What to do if You Find Mold in Your Southeast El Paso Business

7/18/2022 (Permalink)

Our Southeast El Paso team is trained and certified to restore mold outbreaks by the Institute for Inspection Cleaning and Restoration Certification (IICRC) in El Paso, TX. We have the training, equipment, and experience to restore areas compromised by mold quickly and efficiently. Here are some mold damage emergency tips from our website for things you can do and should not do while waiting for help to arrive:

What to Do

  • Stay out of affected areas
  • Turn off the heating, ventilation, and air conditioning (HVAC) system and fans
  • Contact our Southeast El Paso office for mold remediation services

What Not to Do

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us!

When you discover a mold problem in your Southeast El Paso commercial business, our team is available to help! We’ll clean and restore the mold damage “Like it never even happened.” Call us today at (915) 234-2679.

Call SERVPRO of Southeast El Paso/Butterfield for emergency water damage restoration in Central El Paso, TX

7/14/2022 (Permalink)

Blog Summary: Here are the exact steps to take immediately after experiencing water damage on your property.

Water damage is a common occurrence and one of the most serious emergencies you can experience in your residential or commercial property. 

Whether you are facing a flood, storm, or burst pipes, water damage is distressing, and can threaten your property’s structural integrity.

That said, it is important to address water damage emergencies with a sense of urgency to prevent further damage to your property.

Act Fast to Prevent Damage to Your Property

The rule of thumb for addressing any emergency that happens in your home or business is to have a clear plan that you can implement immediately to address the issue. The reality is the longer you wait, the worse the issue tends to grow. 

The experienced water damage restoration team at SERVPRO of Southeast El Paso/Butterfield advises property owners to take the following steps when faced with a water damage emergency.

Steps To Take Immediately After Water Damage

1. Protect yourself and valuables

The first and the most crucial step to take in any emergency such as water damage is to make sure you are safe. One of the ways to stay safe is to turn off the power.

Water is a bad conductor of electricity. Creating a situation where they both mix can have a life-threatening consequence. So make sure you turn off the power. If turning off the power would mean that you have to enter or stand in a wet area, it is best to leave and call a professional electrician.

Also, make sure you protect your valuables such as your furniture and electronic appliances. For example, you can relocate your wood furniture to an area that is not affected by the water damage or bring your television outside of the house.

2. Contact Your Insurance Company

Most homeowners insurance policies cover emergencies such as water damage. If this applies to you, make sure you speak to your insurance agent immediately to make them aware of the situation. Contacting the insurance company will enable you to find out what steps they require you to take. This will help you to make an effective claim needed for your home restoration.

3. Document the water damage

It is advised that you take pictures of all the affected items in the house, including furniture, electronic appliances, and clothing. Also document parts of your walls, ceilings, and floors affected by the water damage. If possible, you can bring a claim adjuster on-site to document the damage and the cost of repair or replacement.

4. Dry Things Out

You can start drying out the affected belongings within 24 hours after the water damage has occurred to eliminate the growth of mold and mildew. For example, lift furniture and remove them from flooded areas. If your rugs are affected, remove them and hang them to dry. You can turn on your air conditioner to help remove humidity from the room.

5. Speak to a water damage restoration specialist

If the water damage is minimal and only a negligible amount of water is present on your property, then with the right tools, you may be able to manage the water damage on your own. But if the damage is more serious, you should not handle the case yourself.

Instead, you should contact a professional water damage restoration service to inspect the situation and provide a solution. Water damage can cost thousands of dollars in repair and replacement. 

Addressing the water disaster on your own can be very unnerving and overwhelming. Even with the right equipment at your disposal, there is no assurance that you will get the right results.

However, getting an experienced restoration service can help you and your family stay safe while helping you to minimize the damage to your home.

For all your emergency water damage needs in Central El Paso, El Paso, TX, you can rely on SERVPRO of Southeast El Paso/Butterfield. They offer 24/7 emergency water damage service that helps you prevent further damage to your property and belongings. 

For quality water restoration service, call (915) 234-2679.

SERVPRO of Southeast El Paso/Butterfield offers water removal & cleanup services in Fort Bliss, El Paso, TX

7/14/2022 (Permalink)

Blog Summary: If you notice any signs of water damage in your space, now is the best time to certified water damage restoration professionals like SERVPRO of Southeast El Paso/Butterfield to help

Water damage is a common occurrence in the home. From storms and flooded basements to clogged gutters and leaking pipes, the causes of water damage are numerous. 

If you notice any signs of water damage, it is important to act fast. Ignoring the early signs can lead to a bigger issue, which can cost thousands of dollars in repair or replacement.

When faced with water damage, SERVPRO of Southeast El Paso/Butterfield is a reliable water removal service provider in Fort Bliss, El Paso, TX, and surrounding areas. In keeping with their commitment to a safe home for every resident in the area, the company is happy to share insights about the common early signs of water damage to protect you and your property. 

Common Signs Of Water Damage

Dark or wet spots on walls and ceilings

One of the obvious signs that you are experiencing water damage in your home may include discoloration on the interior and exterior walls as well as the ceilings. The watermarks are often quite telling and could serve as a pointer to other problems.

Bubbling, cracking, or flaking

You could be experiencing water damage if you notice that the drywall or paints on your walls or ceilings are begging to crack or flake. These are some of the early signs that should not be ignored to prevent a bigger issue that could arise.

Pooling water or puddles

Continuous leaks or drips can go on to form pools of water around your home. If you notice a puddle coming back after you have cleaned it up, that could mean you have a leak that should be fixed immediately.

Increase in utility bills

If you notice a spike in your water bill without any significant increase in water consumption, it could be a sign of a leak somewhere in the house. Other reasons for a high water bill include leaky or running toilets, leaky faucets, washing machines, irrigation leaks, outdated fixtures, and more.

Damp, musty, or moldy smell

Water damage comes alongside other issues such as mold infestation. So, if you perceive damp or moldy smells on your property, it could be an indicator of water damage. These signs are usually strong and very hard to miss. Unfortunately, water damage could also be a sign that some plumbing fixtures in your home are in terrible condition and require urgent fixing.

Where To Look When Tracing Water Damage

Two places come to mind when tracing out the cause of your home water damage: attic and basement. 

The attic is the area of your home with a higher tendency to have water damage. An aged or poorly maintained roof may render your roofing system vulnerable, leading to leaks during extreme weather such as thunderstorms. Snow or ice can also accumulate during winter and lead to further damage as it melts.

Similarly, basement water damage is common in many homes and is one of the most common emergencies for homeowners. Basements can become flooded or waterlogged due to flood damage, a leaking water heater, or a foundation leak. Also, during storm damage, the path may accumulate around the home, causing gradual water damage in the base.

Regularly Inspecting for Water Damage

Most water damage cases don’t happen overnight. They become bigger issues often because homeowners turn a blind eye to them. Early detection of water damage can help prevent further damage to your property while protecting you and your family from possible health issues that may arise from the problem. This is why experts recommend a regular inspection.

Regular water damage inspection will help the professional detect potential water damage early before it becomes a bigger problem. This often includes checking the attic and the basement for any issue that may lead to a slow leak.

Get Help from Water Removal Professionals

If you notice signs of water damage in your home, don’t hesitate to call the experienced water removal professionals at SERVPRO of Southeast El Paso/Butterfield. They are trained, skilled, and equipped with the right tools to thoroughly inspect your property and perform a reliable water removal service

You can reach them via telephone at (951) 234-2679.

SERVPRO of Southeast El Paso/Butterfield offers professional mold removal services in Eastview El Paso TX

7/14/2022 (Permalink)

Blog Summary: Have a mold problem? Contact the mold removal professionals at SERVPRO of Southeast El Paso/Butterfield for a quick solution.

Mold removal can be a daunting and intimidating task. Getting rid of mold from a home or business requires skills, experience, and appropriate equipment. Fortunately, you don’t have to stress yourself to get it done. With the help of the right professional mold removal service, you can sidestep the challenges associated with the mold removal process.

If you are looking for a professional mold remediation service in Eastview El Paso TX, look no further than SERVPRO of Southeast El Paso/Butterfield.

The experienced mold professionals are trained and skilled tradesmen who have the equipment and expertise to remove all mold from your property. They bring years of experience to every mold removal and remediation project to keep their clients safe while protecting their homes’ safety. 

Hiring a Mold Removal Professional vs DIY

Although there are many DIY mold removal kits out there that promise to help you eliminate mold like a professional, few of them are worth their salt. While removing mold, you risk inhaling air filled with dispersed mold spores which could have potential health effects.

Hiring a professional helps ensure that your home is not only restored correctly but also ensures that you and your loved ones are safe.

A professional will come to your property in full protective gear, including high filtration face masts and neoprene gloves. This protective suit is important to ensure that no one is affected by the chemicals being used.

Mold removal professionals also use specialized equipment like HEPA (High-Efficiency Particulate Air) vacuums, air scrubbers, commercial-scale dehumidifiers, and more. This equipment may not be available to you if you decide to take on the take yourself

In addition to mold testing and removal, the mold professionals at SERVPRO of Southeast El Paso/Butterfield also do mold remediation work. Mold remediation is a more comprehensive task that involves identifying the source of the mold and developing an action plan to address mold infestation while returning mold level to a point that is acceptable for the well-being of the occupant and the building’s structure.

Things To Expect From A Professional Mold Remediation Specialist

Documenting Mold Problems

Before the professional gets started with the mold remediation, they first take the time to document the mold situation by writing and taking pictures of the affected areas. The professionals will use the documentation to develop a mold remediation plan that provides answers to questions such as when is work scheduled to begin? When is the work scheduled to finish? Who is assigned to complete what task? Will the homeowner have to relocate temporarily?

Removing The Mold

Mold removal specialists seal off the work area, using plastic sheeting to ensure that mold spores do not spread throughout the residential or commercial property. The professional then proceeds into cleaning up the mold while avoiding exposure to themselves as well as the homeowner.

Cleaning The Air

After the mold has been physically removed from its source, the professional will clean the air of airborne mold spores using specialized equipment such as HEPA air scrubbers. 

Determining The Success Of Mold Removal

The fact that the mold is no longer visible on the wall doesn’t mean that the job has been completed. It is important to evaluate the success rate of the exercise.

To do this, mold removal specialists follow certain guidelines which include double-checking to see if the moisture problem is fixed, and moldy odors are completely removed from the air.

Contact SERVPRO of Southeast El Paso/Butterfield

Whether there’s mold damage in your home or you suspect a potential problem, you can count on the professional mold removal and mold remediation specialists at SERVPRO of Southeast El Paso/Butterfield. Their mold removal professionals are trained and certified to provide high-quality mold testing and remediation services.

They also have experience with mold restoration to ensure that your property is restored to its safe, pre-mold damage condition. SERVPRO of Southeast El Paso/Butterfield provides 24/7 emergency mold remediation and restoration services to residents and businesses throughout Eastview El Paso TX and surrounding areas.

For fast and reliable mold remediation services, call (915) 234-2679.

Roof Issues After a Thunderstorm?

6/29/2022 (Permalink)

The thunderstorms down south are on another level compared to many areas of the United States. After a thunderstorm, you might be concerned about damage to your home and especially your roof. After a storm, here are some tips for inspecting your roof for water damage so you can get it fixed before the next storm.

Check For Leaks

The obvious way to know if you have roof damage is if there is water leaking into your home. Look along the seams where the wall meets the ceiling, corners of rooms, and in the attic for any kind of moisture or dampness. If you find any, you will know where to make repairs and can help to mitigate to prevent further damage.

Check Your Roof

If you don't see any internal damage, you should try to get up on your roof and check for any missing shingles, cracks, or other damages. Carefully go over each section to find any kind of wind or water damage. Make sure any seals around grates, vents, or windows are intact and have not weathered.

How To Use Your Garden Hose To Check

The most thorough test you can do for your roof to ensure there are no leaks is to test it out by simulating heavy rain conditions. With someone inside watching for leaks, pour water from the garden hose over sections of your roof to look for leaks. You can also do this to make sure your gutters are properly draining. This test will give you a firsthand look at how water is draining off your roof and let you know of any repairs that need to be made.

If you do find any damage to your home or roof, immediately contact your home insurance provider and make sure to document any damage with pictures so that you can get a claim submitted for repair costs. Our team is on standby 24/7 to help mitigate any issues. We also have a phenomenal construction team that can help with roof repairs!

Summer BBQ Tips to Prevent Fire!

6/3/2022 (Permalink)

Grilling is a popular way to enjoy the nice summer weather, but grill fires can start easily and spread quickly when the gas or charcoal grill is placed too close to any fire hazards. Learn how you can help keep your home and family safe by following our grill safety tips.

1. Location

Keep the grill outside on a level surface at least 10 feet from buildings and other flammable objects. Never grill under an overhang or in an enclosed area. Be sure to monitor it closely until it cools.

2. Children & Pets

Children and pets should stay at least three feet away from the grill. Ensure that pets on tie-downs cannot reach the grill; they can wrap their line around the grill and pull it over. It will keep them at a safe distance if a grill fire occurs.

3. Clothing

Make sure that you wear appropriate attire when you grill. You can tie back everything with an apron. Use long tongs and spatulas for added safety and wear heat-resistant grill gloves.

4. Always clean your grill after use

Barbecuing regularly causes grease to build-up on the grill plates and collect inside the grease tray. If not cleaned, the build-up can then act as fuel and catch fire while the grill is in use. Clean your charcoal or gas grill after each use with a grill brush and empty the grease tray when it begins to fill up.

As always, keep a fire extinguisher near. In the event of a fire, do not use water as it can cause the grease to ignite further. Instead, close the grill lid until the outbreak subsides. If your house sustains fire damage or smoke damage from a grill fire, SERVPRO of Southeast El Paso can return it to its original state.

SERVPRO of Southeast El Paso/Butterfield explains the causes of ceiling water damage and what to do about it.

5/31/2022 (Permalink)

Blog Summary: Do you have ceiling water damage in your home or business? SERVPRO of Southeast El Paso/Butterfield highlights the common cause and what you can do about it.

Water damage can manifest in various ways, but issues with your ceiling can be particularly telling. You may not realize you have a water damage issue in your home until brown patches, cracks, or other difficulties appear on your ceiling. These are indicators that something needs to be corrected immediately.

Each stain on your ceiling could represent something different and be the result of a variety of causes.

The professionals at SERVPRO of Southeast El Paso/Butterfield have outlined the common indications of ceiling water damage and their causes.

Common Causes of Ceiling Water Damage

Water Leak

Water can seep into the ceiling through leaky pipes and holes in the roof joints causing damage to your ceiling. You need to inspect the surfaces above the water stain to know whether you have a leak. Although it's not always easy to spot a leak, the culprit is usually the area just above the stain.

Ice Dam Leakage 

Ice dam leakage is another common cause of stains on ceiling corners, and this occurs when attic insulation is insufficient. After a strong shower, snow may pile on the roof, melt, and show up as ceiling stains if you don’t have sufficient insulation.

Condensation

Condensation is a common cause of ceiling stains after the rainy season. When an exhaust pipe and roof cap connection aren't watertight, moisture that should be released outside condenses violently at the joint. 

Another common cause of this problem is poor insulation in improperly attached roof caps and vent pipes. Water and moisture penetration through the roof condense on the ceiling and discolor it if these areas are not airtight.

Missing Caulking and Flashing

The ceiling is protected from water intrusion by the caulking and flashing. If these materials are missing or worn out, your home's surface is no longer sealed against stains. It is worthwhile to investigate water stains, and leaks that are found should be fixed immediately.

Common Signs of Ceiling Water Damage

  • Stains: Stains on the ceiling will appear as discoloration. It will be easy to notice this if your ceiling is painted white. While the colors and forms of the stains may vary, the issue is the same. It’s caused by water damage from above.
  • Bowed Ceiling: Ceilings are supposed to be straight and level. Water is undoubtedly present if you see drooping and your ceiling dipping where it shouldn't.
  • Cracks: As water pours between drywall panels, cracks appear as straight lines or spiderweb patterns in your ceiling. A crack appears when the joint tape loosens, resulting in a ceiling stain.
  • Paint Peeling: Water damage can be identified by peeling, cracking, or flaking, of paint. When too much moisture enters inside the ceiling, the paint starts to peel.

How to Take Care of Ceiling Stains

Ceiling stains can diminish the aesthetic appeal of your house and increase maintenance expenditures. When you discover discoloration, go through all of your rooms and figure out what's causing it. If you can’t do it on your own, then ensure to hire professional water restoration services.

Hire a Professional

Managing ceiling water damage as soon as it occurs is critical. Hiring a professional is essential for high-quality repairs and quick response. SERVPRO of Southeast El Paso/Butterfield is the company to call when you require professional ceiling water damage restoration.

They have a team of licensed technicians who are experienced in identifying water damage sources and restoring ceilings and other home structures to their original state.

They also offer content restoration, mold removal, and cleaning services. They have the expertise and equipment to get the job done quickly and effectively to eliminate any recurrence.

Call SERVPRO of Southeast El Paso today at (915) 234-2679 for a free consultation.

SERVPRO of Southeast El Paso/Butterfield outlines how to get rid of hidden moisture in your property

5/31/2022 (Permalink)

Blog Summary: Are you trying to get rid of hidden moisture? SERVPRO of Southeast El Paso/Butterfield explains the steps you can take to remove it completely.

Water can accumulate in your walls, ceiling, and even your belongings due to various causes, including flooding and pipe leaks. Whatever the cause, having moisture inside your structure or materials can lead to structural deterioration and the formation of harmful organisms such as mold and fungi.

The problem is that the moisture is often invisible, which makes it difficult to remove. Some people just assume there’s no water in a structure or material because they can’t see it.

With this in mind, SERVPRO of Southeast El Paso/Butterfield, a leading water removal and damage restoration company in Southeast El Paso/Butterfield, has outlined the following steps to remove moisture from your home or belongings.

Steps to remove moisture from your home or belongings

1. Use a dehumidifier

A dehumidifier absorbs all of the hidden moisture in a room, preventing mold and dampness. If you have a portable machine, you may move it from room to room, drying suspected damp areas. If you use a humidifier during the winter, be sure there are no closed-off rooms with high humidity levels.

A dehumidifier can even help dry damp clothes indoors by sucking the moisture out of them.

2. Use Fans

Fans are a great tool to remove invincible moisture from your walls, floors, and ceilings. If the moist area is tiny, a standing oscillating fan can be used to test it out. Turn one or more fans to their highest setting and place them in front of the damp spot. If the fans have an oscillation feature, you can use it to dry multiple damp areas within their reach.

You can also turn on multiple fans in the same room, blowing in different directions if you can’t identify the damp area.

3. Increase the Temperature

Another way to dry hidden moisture in your walls and structures is to increase the heat of your air conditioning. Turn up the heat as high as it can go. You may need to leave the room to allow it to dry and leave it for a few minutes to hours to dry off the water completely. To make things easier, you can hire a portable air conditioner and use it to heat various rooms one at a time.

4. Open Windows to Allow Sunlight in

The sun is one of the best drying agents, so it’s only wise to rely on it to dry out hidden moisture in your home. Allowing sunlight into your home is a free and effective way to get rid of moisture wherever it’s invisible.

Open the windows and allow air circulation if it is warm outdoors, especially if the room receives sunlight. Only use this method during the day when the sun is out.

5. Get Professional Help

One of the best things you can do to tackle the invisible water damage is to hire a water restoration professional. It can be challenging to remove water from your properties if you don’t have the time or equipment for it. Water restoration professionals Like SERVPRO of Southeast El Paso/Butterfield, have years of experience dealing with invincible moisture situations. They have state-of-the-art tools that help them identify the moisture in your walls, floors, belongings, and others and quickly get them out.

About SERVPRO of Southeast El Paso/Butterfield

SERVPRO of Southeast El Paso/Butterfield is a leading name for all things water restoration. They have a team of highly trained and certified professionals ready to help you tackle any water removal problem you have.

They have the expertise, equipment, and experience to dry out walls and other structures quickly and effectively. They also offer mold removal services that effectively eliminate the mold. Their services are available 24/7 to provide water removal, water damage restoration, and other services when you need them.

Call SERVPRO of Southeast El Paso today at (915) 234-2679 for a free consultation and estimate.

SERVPRO of Southeast El Paso/Butterfield outlines how indoor humidity encourages mold growth

5/31/2022 (Permalink)

Blog Summary: Is mold growing in your home? SERVPRO of Southeast El Paso/Butterfield outlines the connection between mold growth and high indoor humidity.

Mold is present in almost every structure and residence. Mold grows so swiftly and easily that it can sprout in just a few days, given the right conditions.

When mold develops in your home or business, it can cause many health issues. Also, mold can compromise the structural integrity of your property and might be costly to remove completely. However, mold development requires certain conditions to grow, including the right temperature.

The professionals at SERVPRO of Southeast El Paso/Butterfield, a leading mold removal company, have explained how indoor humidity can lead to mold growth and what you can do about it.

Mold Growth and Humidity

Humidity and wetness in your home's air might create an atmosphere conducive to mold growth. When the indoor air is humid, a lot of water vapor is present, leading to mold and mildew infestation.

It's essential to keep an eye on these humidity levels and take action if they rise too high. The EPA recommends that indoor relative humidity be kept under 60%, ideally not higher than 50% or lower than 30%.

What Causes Excessive Humidity in a Building?

If your humidity levels are higher than 60%, you'll want to figure out what's causing it. Unfortunately, some aspects of the temperature and weather are beyond your control. If the outside humidity is really high, the indoor humidity will rise as well.

High humidity can also be caused by poor ventilation. Air cannot move in and out of a home if rooms are not adequately vented or sealed.

Some ordinary daily activities can also increase the amount of moisture in the air. Cooking, operating appliances such as dishwashers and washing machines, and taking long, hot showers can all increase the level of water vapor in the home.

Old HVAC units can also cause high humidity. The HVAC system has evaporator coils that pull humidity from the air as it flows. If your system isn't performing at its best, it could lead to excessive indoor humidity.

Other Factors Required For Mold Growth

Mold requires more than high humidity to grow. Here are other factors that are required for mold development.

  • Moisture: Mold is a biological organism that requires moisture to survive. This is usually the most critical factor in determining whether or not mold grows in a home.
  • Oxygen: Mold also requires oxygen to flourish. Unfortunately, there's quite little you can do to keep oxygen from entering your home.
  • Food: Mold cannot grow without a food source. Mold eats a variety of foods, including vegetables and meat and paper, drywall, and wood.
  • Darkness: Most mold is killed by UV light from the sun, that’s why it doesn’t grow outside in the open. That means that if you're looking for mold, you'll have to look in all the dark nooks and crevices.
  • Warmth: Warmth is another thing mold requires to thrive. This simply refers to temps above freezing. Temperatures above 60 degrees Fahrenheit are ideal for mold growth. Mold can grow inside your home all year because the temperature should constantly be above 60 degrees.

Have a Mold Problem? Get Professional Help

While you can take precautions to avoid excessive indoor humidity, mold will still grow in some cases. When this happens, it's important to get professional help immediately to prevent its spread and avoid structural damage.

Mold removal professionals like SERVPRO of Southeast El Paso/Butterfield are experienced in handling various types of mold. They have the latest equipment and processes to clear off mold from your home and business and ensure that mold removal is effective.

They have a team of highly trained and licensed mold removal technicians that will come to your property, inspect it,  and identify mold growth if there is any. They’ll then work with you to eliminate mold wherever it is in your home or business. SERVPRO of Southeast El Paso/Butterfield is your partner in making the air around you breathable and healthy.

Call them today at (915) 234-2679 for a free consultation and estimate.

SERVPRO explains the impact of water on a home’s insulation

5/3/2022 (Permalink)

Blog Summary: Water damage is a significant risk in all homes. SERVPRO explains how water can affect your home's insulation and what you should do in such a situation.

Several factors can lead to insulation leakage, from a pipe burst to a build-up of moisture. Most homeowners want to know whether water damage can affect their insulation and its ability to work properly.

So the water restoration professionals at SERVPRO of Southeast El Paso/Butterfield explained the effects of water damage on insulation and what you can do if your insulation is affected by water.

Effects of Water Damage on insulation

Insulating Capacity Loss

The main purpose of the insulation is to reduce the transfer of heat between the inside and outside of the house. This ability to resist the conductive flow of heat is measured by the R-value of all insulation. The higher the R-value any insulation has, the more insulating power it generates.

Water damage can cause a significant reduction in R-value, resulting in markedly cooler or higher temperatures within the property, depending on the season. Although fiberglass insulation is technically watertight, the batt surrounding it might become wet and reduce the R-value.

Mold Growth

Mold can be a concern in your home. Fiberglass is meant to trap dust and mold in the air. However, when it is exposed to moisture, mold can start growing on the paper backing of fiberglass insulation.

Additionally, cellulose insulation is treated using fire-retardants which are mold-resistant compounds. Mold spores, on the other hand, can absorb water through the cellulose.

When the cellulose becomes wet, it can absorb moisture and transport it to drywall, ceilings, and timber structures. This can result in mold spreading throughout your attic, causing rot.

Different Wet Insulation Types

Insulations react to water differently. Some are unaffected, while others need to be dried out to avoid mold growth. Here are some common water-damaged insulation types you can be faced with.

1. Wet Cellulose Insulation

If you notice loose and gray fibers around the floor and wall cavities, it means you have cellulose insulation. Celluloses are plant-based products that are made majorly with recycled newspaper, and as such it’s quite difficult to recover once damaged by water.

But you can remove the wet insulation, allow it to dry for a couple of days, and then when properly dried, replace it. However, if you have a more severe leak, the moisture may have soaked a larger part of the insulation, which can cause mold to start growing around that spot within days, requiring complete removal and replacement.

2. Wet Spray Foam Insulation

If your floor and wall cavities are wholly filled with hard white foam, your property has spray foam insulation. Even though spray foam acts as a moisture barrier and forms an airtight seal, the leak is still a concern since water can harm the wood around the insulation. To protect your home's porous materials from moisture damage, find the hole and close it.

3. Wet fiberglass insulation

If you find pink baths or notice that your insulation is loose-fill insulation, then your home was insulated with fiberglass. And since it’s made from glass strands, it doesn’t absorb water. But when the air gaps between the fibers are filled with moisture, the insulation's capacity to inhibit heat transfer is compromised. Wet fiberglass insulation is about as effective as no insulation at all since water is a conductor.

How to Prevent Insulation Water Damage

  • Keep an eye on your roof for leaks, which may wreak havoc on your attic insulation.
  • Check your siding for holes. Holes can let moisture in and damage the insulation on your external walls.
  • Keep moisture out of your basement insulation by sealing your foundation and basement walls.

Get Professional Water Damage Insulation Services

Schedule immediate cleanup as soon as you notice water-damaged insulation. SERVPRO of Southeast El Paso/Butterfield is the name you can trust when it comes to insulation restoration in the Southeast El Paso and Butterfield area. They offer a wide range of services, from water damage restoration to fire repair, storm damage cleanup, mold removal, and more.

SERVPRO of Southeast El Paso/Butterfield has a team of professionals available 24/7 and is committed to cleaning your home and handling any form of damage.

They are your first choice whenever you have a wet insulation situation.

Contact SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to speak to a professional.

SERVPRO of Southeast El Paso/Butterfield shares helps tips to mitigate HVAC water damage

5/3/2022 (Permalink)

Blog Summary: The water restoration professionals at SERVPRO of Southeast El Paso/Butterfield share common causes of HVAC water damage and how to prevent it.

Your Heating, Ventilation, and Air Conditioning (HVAC) system can cause serious water damage if not properly installed or maintained. For units installed outside, you risk flooding and freezing. Worse, this can cost you thousands of dollars in repairs if not promptly fixed. 

Some of the common causes of HVAC water damage are badly connected pipes, a frozen evaporator, and a clogged drain. To mitigate the risks of HVAC water damage and ensure the efficient running of your HVAC system, a proper maintenance culture is a must. 

The water damage restoration professionals at SERVPRO of Southeast El Paso/Butterfield share a few important steps to take to ensure a smooth running of your air conditioner and prevent HVAC water damage.

Common Causes of HVAC Water Damage

The Condensation Drain

Condensation is produced by the evaporator coil of your air conditioning system, which is connected to your plumbing system from the unit’s main drain line. The drain to the condensate pan can get blocked, and once this happens, water might overflow and begin to seep through walls or ceilings, and things can get pretty messy from there if not promptly detected and repaired.

Condensing Furnaces

Another serious cause of water damage is a condensing furnace. This is because a condensing furnace condenses some of the moisture in the natural gas which needs to drain out somewhere. If your unit is older than what is required from the mechanical code or they aren’t functioning properly, you may have a serious problem on your hands.

Burned Contacts

Contacts are components of your air conditioner’s contactor. The contactor relays voltage to many parts of your HVAC system. If the contacts burn, that can cause serious water damage.

The good thing is, you don’t have to wait until your HVAC packs up, there are effective ways to prevent your air conditioning system from water damage.

How to Prevent HVAC Water Damage

Scheduled HVAC Inspection

One of the most important ways to prevent HVAC water damage is to carry out a routine inspection of your air conditioning system. Invite your HVAC professional to inspect your air conditioner at least twice a year. A normal routine inspection will include checking for dirty coils and burned contacts, looking at the main drain and emergency drain lines for clogs plus a refrigerant pressure check.

Change the HVAC filter regularly

One of the proven ways to prevent air conditioner water damage is regularly replacing the HVAC filter. Doing this stops the unit from overworking which can lead to freezing and defrosting of the evaporator coils. When you change the filter regularly, you can enjoy HVAC with peace of mind. But first, you’ll need to check your manual to know the type of filter you need.

Additionally, depending on the type of HVAC system and how often you use it, you should change the air filters at least twice a year with high-efficiency particulate air (HEPA) filters. Consider hiring a professional to help with the replacement if the filters are inside the furnace.

Safety Float Switch

Another effective way to prevent HVAC water damage is asking your AC technician to install a safety float to stop excess condensation. A safety switch will simply shut off the power to your air conditioner if the drain pan overflows. It’s really that simple but you shouldn’t go the DIY route, let a professional handle it.

Clean the Condenser

The condenser is the exterior part of your HVAC and needs proper airflow to function efficiently. You should clean the condenser by removing any accumulated dirt at least once a year, preferably at the start of Spring. Additionally, ensure you keep plants far away from the condenser for proper airflow.

Need Professional Water Damage Restoration?

In the event that you’ve suffered water damage, and need a professional to help restore your property from water damage then you should reach out to the water restoration professionals at SERVPRO of Southeast El Paso/Butterfield. Their water removal professionals provide Advanced Water Inspection, Extraction, and Drying Equipment, and are available 24/7 to attend to your residential or commercial water damage emergencies.


To speak to a water removal professional at SERVPRO of Southeast El Paso/Butterfield, call (915) 234-2679.

SERVPRO of Southeast El Paso/Butterfield shares common signs of mold growth

5/3/2022 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield talks about how a faulty air conditioner can cause mold growth.

Are you having a hard time controlling moisture in your space? If you have recently noticed mold growing on your walls at home or in your commercial space it might be the case that your air conditioner cannot regulate indoor humidity which might be caused by a leaky HVAC system.

Summer is fast approaching, if you want to maintain healthy indoor air and keep mold away from your space then your HVAC must be in tip-top condition. 

In this article, the mold remediation professionals at SERVPRO of Southeast El Paso/Butterfield share reasons a leaky HVAC can cause mold growth in the coming summer months, plus effective ways to prevent mold in your home or business space.

Signs of Mold Growth to Look Out for:

If you are not exactly sure if you have a mold problem or not, here are a few indicators to pay attention to around your space.

Musty odor. Mold has a unique odor that smells musty or similar to how mold smells when it grows on food. If you begin to smell something remotely close to this, you might have mold on your hands.

Health effects. If you begin to experience health effects or if these signs begin to get worse, then it might be the case that mold is getting ready to take over your space.

Signs of water damage or leaks. If you start seeing new water stains on walls or ceilings, you probably have water leakage somewhere that you need to check. Needless to say that water damage is one of the biggest causes of mold. At this point, you simply should consider inviting a mold remediation and removal company like SERVPRO of Southeast El Paso/Butterfield to evaluate your property mold growth. If their assessment shows that you have mold then you should begin the mold removal process immediately to avoid the situation degenerating further.

You spot condensation on your windows and metal surfaces. If you notice that your mirrors and windows fog up and you continually see moisture on metal surfaces, this might be an early indicator your home is susceptible to mold, don’t wait until it becomes a serious problem that might cost you a fortune to fix, get professional help!

A Faulty Air Conditioner Can Cause Mold Growth

One of the essential things an efficient air conditioner in a good working condition does is dehumidify your home. The AC simply extracts excess moisture from the air and releases it outside your home. However, an air conditioner with a blocked drainage tube can cause water leakage inside which can lead to mold growth if not promptly fixed. 

How to Prevent Mold Growth Caused by a Faulty AC Unit

There are two key ways to stop mold growth that might be caused by a faulty AC unit:

Proper Air Conditioner Installation

A lot of people get this wrong, and they suffer for a long time. It is important to get your AC unit properly installed from the outset to prevent problems with humidity and indoor moisture control.

Regular Maintenance

One of the proven ways to mitigate mold growth in your home is carrying out routine maintenance of your air conditioner. If you want your air conditioner to serve you well for years then ensure you schedule regular preventive maintenance with a reputable HVAC company yearly to ensure your AC is running efficiently. Also, regular maintenance makes it easy to identify problems at the earliest possible time so you can fix them before they become bigger which might cost you more money. 

Work with a Reliable Mold Remediation and Restoration Company

If you live in or around Southeast El Paso and need a reliable and experienced mold remediation and restoration company to help you get rid of mold from your property then you should consider working with SERVPRO of Southeast El Paso/Butterfield, they have a team of highly-qualified mold remediation and removal professionals with specialized mold remediation equipment available to help save your space from mold damage.

To speak with a mold remediation professional at SERVPRO of Southeast El Paso/Butterfield to discuss your needs, call (915) 234-2679.

SERVPRO of Southeast El Paso/Butterfield provides water damage prevention techniques for typical household sources.

4/8/2022 (Permalink)

Blog Summary: Your washer and other appliances can cause water spills that can damage your property. Here are effective tips to prevent water damage in your home.

Water damage is the second-most commonly reported claim on a homeowner's insurance policy. Many people leave their houses for hours every day. Some travel for days, weeks, or even months for vacations and work.

Consider how you'd feel if you returned home from a weekend getaway or work convention to find water in your basement or water rushing down your stairs with everything soaked. That’s how dangerous water damage can be, which is why it should be taken seriously.

The good news is that there are steps you can take to protect yourself from costly water damage and claims.

The experts at SERVPRO of Southeast El Paso/Butterfield, a leading water damage restoration company in El Paso, have put together the following steps to help prevent water damage to typical household sources.

1. Maintain your appliances

The most prevalent source of water damage in the home is appliances. Check and maintain your appliances for leaks regularly, as directed by the manufacturer. 

Here are some of the common issues with various appliances:

  • Refrigerator: During the summer, your refrigerator is going to produce a lot of moisture. As warm air passes over the condenser coil when the door is opened, moisture accumulates at the bottom and spills out onto the floor.

To prevent this, clean the refrigerator condenser coil before the weather warms up. This will cut your monthly electricity bill while also reducing the possibility of an overflow caused by dirt accumulation.

  • Dishwasher: A malfunctioning or wrongly used dishwasher can cause massive water damage if left for too long. Too much detergent, the wrong sort of detergent, or other factors could cause your dishwasher to leak. Due to the volume, the subsequent water damage is more akin to flood damage.
  • Washing Machine Leaks: A washing machine leak can be a dramatic and costly experience. A water leak is usually caused by a hose connection, gasket, seal, or pump. The machine can also spill a large volume of water if used improperly.
  • Hot Water Heater: Your water heater is amongst the top culprits of water damage in your home. You can avoid leaks and costly repairs to the water heater with a simple investment in an annual examination. As your heater ages, keep an eye out for corrosion and other issues and replace it every 10 years.
  • Air Conditioning: Your air conditioner has most likely kept you warm in the winter and cool in the summer, but it could be a source of water damage if not properly maintained.

The air conditioner removes surplus moisture from the air in your home. However, if the ducts become clogged, moisture will gather inside them. The water then runs down to the floor, causing damage. To avoid water damage, make sure you take good care of your air conditioner and replace the filters regularly.

Other Steps to Take

2. Investigate and repair leaks as soon as possible

If you discover evidence of a leak anywhere in your home, act quickly to investigate. There could be mold or dry rot, mildew, or even structural damage if you don't pay attention to moisture damage or don't do important repairs when they're due.

3. Install water detection gadgets

A water detector is a small electronic gadget with a sensor that detects wetness and sounds an alarm. Its key advantage is that it can detect low moisture levels or slow leaks that go undiscovered most of the time. To avoid major damage and mold growth, place it near water heaters, washing machines, sump pumps, dishwashers, toilets, and others. 

4. Engage the services of a water damage mitigation and restoration company

If you encounter any form of water damage, you need to act as soon as possible. Contact a water damage restoration company like SERVPRO of Southeast El Paso/Butterfield.

SERVPRO is a leading name when it comes to quick and affordable water damage restoration. They have a team of well-trained, equipped, and licensed experts available 24 hours a day, 7 days a week to help you fix your water damage needs and restore your property. 

Call SERVPRO of Southeast El Paso/Butterfield right now at (915) 234-2679 to speak to a water restoration expert.

Water restoration expert outlines the various categories and classes of water damage.

4/8/2022 (Permalink)

Blog Summary: Explaining water damage to an expert is difficult for most people. The expert at SERVPRO explains the various classes and categories of water damage to simplify it for homeowners.

Water damage will only get worse if left unchecked. Every minute you delay, your rug, couch, tables, and even the structure of your home can be impacted by the water.

This is why it’s important to quickly hire a water damage restoration company like SERVPRO of Southeast El Paso/Butterfield to help with the cleaning and restoration of your properties.

However, when you call a professional water restoration service, they will ask you a few questions to help them determine the level of water damage over the phone.

Knowing the various classes and categories of water damage will enable you to quickly explain it to the expert and get the help you need.

SERVPRO of Southeast El Paso/Butterfield explains all you should know about water damage classes and categories.

Different Categories of Water Damage

There are three categories of water damage based on the type of water you’re dealing with. Is it clean water or is the water muddy and dirty?

Category 1 (Clean Water): 

This class of water damage is caused by clean and sanitary water, contains no contaminants at the source, and offers no significant health concerns to you or your family. However, clean water can be easily contaminated when it has left its source for an extended length of time. So it’s important to deal with it swiftly.

Category 2 (Gray Water):

This class of water damage is caused by a high level of contaminated water that’s unsafe for you or your family to touch or consume. This can be due to overflow water from an appliance, aquarium, toilet, or waterbed.

Gray water, like clean water, will go bad and smell bad after a long time. It should be fixed as soon as possible.

Category 3 (Black Water):

This third category is caused by black water that is severely contaminated and potentially harmful to you and your family. It can be water from sewage, water containing germs, viruses, and poisonous organic compounds.

Blackwater, unlike the first two categories, will have a terrible odor and will almost certainly contain toxic or other hazardous substances. When faced with it, it’s most critical to call a water damage restoration company immediately.

Classes of Water Damage Restoration

There are four classes of water damage restoration based on the magnitude of the water damage.

  • Class 1 

You have a class 1 water damage restoration issue if the water only affected a part of the room and only a few things were damaged. There is very little or no moisture on the carpet or cushioning and it barely affected materials with poor permeance like plywood, particleboard, and VCT).

In most cases, only a small amount of extraction time is required to clean and restore the affected items.

  • Class 2

Class 2 water damage affects the entire room, carpet, and cushion. Typically, the water has risen 12 to 24 inches up the walls, and structural materials like plywood, particleboard, and concrete will still be wet.

  • Class 3 

Water damage from above affects the property and structure underneath it. Typically, the water is above the 2-foot level, and your ceilings and walls are soaked. This type of water damage usually involves a water source from above such as a burst pipe in the ceiling. This requires a fast response to remove water and dry with proper evaporation.

  • Class 4 

This is the most critical water damage that has affected materials with very low permeance and porosity, like hardwood, concrete, plaster, brick, stone, and crawlspace. It will require specialized cleaning and should be tackled quickly to prevent structural damage.

Contact the Water Damage Restoration Experts in El Paso

It might be difficult to determine how much water has spilled on your property and whether or not the water is contaminated. The flood damage restoration experts at SERVPRO of Southeast El Paso/Butterfield will quickly contain and assess the damage, determining the type of water damage and the best restoration strategy.

Their team of trained water damage restoration experts is available 24/7 to meet your cleaning and restoration needs in El Paso. They have special tools and equipment that can help you get your property and home back to how they were before.

Contact SERVPRO of Southeast El Paso/Butterfield today at (915) 234-2679 to speak to an expert about your water restoration needs.

Clients commend SERVPRO of Southeast El Paso/Butterifeld’s effective and prompt water removal and mitigation services.

4/8/2022 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield is renowned for its exceptional water damage restoration and mitigation services. Here’s what their clients have to say about them.

SERVPRO of Southeast El Paso/Butterfield is one of the industry leaders for water removal and mitigation in El Paso. They are the go-to company whether you want water damage restoration or simply need your upholstery cleaned. 

They have a team of trained professionals who can help with emergency water removal and mitigation at any time of the day or night.

Their incredible services, however, haven’t gone unnoticed by clients, as several clients have so many good things to say about them.

Why do El Paso residents choose SERVPRO of Southeast El Paso/Butterfield?

A quick look at their Google business page shows several 5-star ratings from clients over various periods.

One of their clients, Wyatt, wrote, "After my water heater flooded my house early in the morning, the team arrived. The guys were quick to arrive and get to work. I felt confident that the task was being done correctly. The team has been quite straightforward to contact for updates and scheduling. 4 stars for the prompt setup and response, 5 stars for the additional client service provided thus far. "

But Wyatt isn’t alone in commending SERVPRO’s promptness and amazing water removal and mitigation services.

Another client, Joseph said, "They are serious about their work. They were on the scene right away and dealt with the major problem we had. The result was more than satisfactory. Their knowledge was greatly appreciated.

Another client, Jan, wrote quite a lengthy piece about his experience.

He said he contacted SERVPRO and provided them with his insurance claim number. "Due to the high volume of calls, I was given a time estimate of 3-4 hours for a team to come. Sebastian came after a 12-hour wait. He described the procedure and began extracting water right away. Others arrived later in the afternoon.

They all worked hard to complete the water extraction, which included removing baseboards, making drainage/airflow holes, removing insulation, cutting out walls, testing moisture levels, and setting up their equipment."

Jan said his questions were thoroughly handled professionally. "Employees were careful and considerate of our possessions, as well as the walls, windows, doors, cabinets, and other surfaces. The final day was spent monitoring moisture levels, making sure any walls, nails, trim, or other items that needed to be removed were removed, sweeping and vacuuming the base plates and floors, mopping the floors, and removing the remainder of the detritus and their equipment."

"Our experience lasted seven days and was fantastic (excluding the necessary noise). Their staff was very professional, knowledgeable, cautious, meticulous, and pleasant."

Another client, Victor, has this to say. "Coming home to a flooded house due to a pipe burst is the most stressful thing that can happen. After we phoned SERVPRO, Joseph dispatched Lance Tomasich within an hour. Lance took care of the matter as soon as he arrived."

"He took us through the cleaning procedure step-by-step and answered all of our questions. Lance's excellent client service, professionalism, labor, and quality wowed us. This business comes highly recommended by us. "

This is just a quick scan of what clients are saying about SERVPRO of Southeast El Paso/Butterfield and their water damage services. There are a lot more on their website and other business-related pages, all of which show how exceptional their services are.

Get Professional Water Restoration Services in El Paso

If you live in or around El Paso, and you are looking for effective commercial restoration, water removal, and mitigation services then you should consider working with SERVPRO of Southeast El Paso/Butterfield.

 They are the professionals you can turn to for water mitigation in your house or commercial space. They use moisture monitoring technology to effectively measure and document the drying process. Their team is ready to help if you have a flooding or water problem.

Call them right now at (915) 234-2679 to speak to a water removal and mitigation professional.

What Water Removal Equipment is Ideal for El Paso Offices?

2/23/2022 (Permalink)

From sprinkler head damage to burst pipes, substantial water loss incidents can quickly overwhelm the entire floor of an office building. Standing water is one of the most pressing threats during a water damage emergency, so our team always responds fast to help.

Engine-Driven Extractors Our truck-mount extractor is the most powerful tool for water removal in Southeast El Paso office buildings. We also can utilize this machine with attachments to make it more versatile to changing materials and flooring in an office building like:

  • Light wands
  • Squeegee wands
  • Carpet wands

Wet Vacuums Wet vacuums remain one of the more versatile water removal tools available to our SERVPRO team. Their portability makes them ideal for smaller and confined spaces like closets or office bathrooms, and they have the power to help with the sufficient removal of standing water in larger areas.

Carpet Wands With glue-down carpeting options and short pile flooring throughout the main working areas of the office, water restoration and recovery must also address water after this thin carpeting has absorbed it. Using carpet wands attached to powerful extraction units like the truck-mount motorized machines, we can pull out trapped water absorbed into carpet fibers to protect this flooring from requiring removal and replacement.

Air Movers Promote Fast Drying Drying involves many tools and devices from our inventory. Air movers continue to be a foundational element in removing moisture and surface water. With hundreds of units available, we can put together multiple air movers to provide a large coverage area in open spaces of the office building.

When water damages of any type impacts office buildings, the spread, and severity of these conditions can be overwhelming. Because office buildings feature many open areas where water flow can spread rapidly, large loss extraction and drying tools are vital to overcoming damage. Our SERVPRO of Southeast El Paso / Butterfield team is ready to help when you call (915) 234-2679.

How to Prevent Water Damage at Your El Paso Business

2/14/2022 (Permalink)

A water-related event can be financially devastating to your El Paso business. A burst pipe can cause your business to close, and the lost revenue and the cost of repairs could be devastating.   

If your commercial business or non-profit experiences water damage, contact SERVPRO of Southeast El Paso/Butterfield to quickly mitigate the damage.  While insurance plays a crucial role in lessening the financial impact, it is best to prevent the disaster from happening at all. The following tips will help protect your business from water disasters.

  1. Insulate exposed pipes

Properly insulating pipes is the best way to prevent frozen pipes. Dropping temperatures and wind can freeze water inside pipes causing the pipe to burst. 

  1. Seal cracks and gaps

Keeping cold air out and warm air in helps to make your home or commercial building more energy efficient and reduces the risk of frozen pipes.  Use caulk, sealants, and weather stripping to seal cracks, gaps and holes in your buildings exterior and foundation.

  1. Keep heat at sufficient levels

Keep the thermostat above 50 degrees, even if the building is vacant is crucial. Nighttime temperatures can be significantly colder than daytime temperatures. These differences in temperature increase the risk of freezing pipes.  

  1. Inspect gutters and drainage

Leaves and debris can cause water damage to the exterior and interior walls of your home or business. Having a professional clean the gutters will help ensure water drains properly and away from your home or business.

SERVPRO of Southeast El Paso/Butterfield should be your first choice for any residential or commercial restoration.  Our team of professionals is trained to assess the damage, identify potential threats, respond quickly to extract the water and restore your property to preloss condition.  SERVPRO of Southeast El Paso/Butterfield is available 24/7 by calling (915) 234-2679.

Kitchens are for Cooking, Not Burning | SERVPRO of Southeast El Paso/Butterfield

2/14/2022 (Permalink)

A grease fire happens when the cooking oil becomes too hot. When the oil heats up, the oil starts to boil and then eventually it’ll start smoking then catch on fire. Animal fats will start to smoke around 375*F and vegetable oils have a smoking point of 450*F. Whenever you’re heating oil for any reason, make sure you stay in the kitchen. Always keep a lid and clip a thermometer to the side so you always know the temperature of the oil.

If the worst happens and a grease fire does form, make sure to do the following:

  • Turn the Heat Off - Don't try to move the pot. You might accidentally splash yourself or your kitchen with burning oil. And that would be bad.
  • Cover the Pot with a Metal Lid - Fire cannot exist in the absence of oxygen. With the lid on (and the heat off), the fire should quickly consume all the oxygen and put itself out. Use a metal lid since glass will shatter.
  • Spray the Pot with a Fire Extinguisher - This is your last resort, as fire extinguishers will contaminate your kitchen. Still, it's better than the alternative if the fire is getting out of control.
  • Get Out and Call 911 - If the fire does break out of control, don't try to be a hero. Get out and find a phone to call 911.

Now that we understand how grease fires start and what to do to prevent them, hopefully you’ll never be in a situation where you have to use this information. If it unfortunately happens, do the steps to ease the fire and call the cleaning experts at SERVPRO of Southeast El Paso/Butterfield right away! We will work nonstop to make sure it looks “Like it never even happened.”

How To Handle Flood Damage | SERVPRO of Southeast El Paso/Butterfield

2/10/2022 (Permalink)

When storms send floodwater into your El Paso home, you don't always know what to do. When is it safe to return to your house? Can you start the cleanup on your own? How you handle a flood will depend on the severity of the damage. It can be helpful to call about storm damage services right after the storm has left your area. You should also try to avoid doing the following:

1. Walking into Standing Water

Did you know that 6 inches of moving water can cause you to lose your footing? Because even shallow waters can be dangerous, you should avoid walking into any standing water. Your flooded home may be full of stagnant water, but you should still avoid going into it. If the electricity is on, the water could be charged. Stormwater could contain dangerous contaminants, too.

2. Waiting to Schedule a Cleanup

Do you want to try to tackle the water damage on your own? Unless you know how to effectively remove flooding and humidity from your house, you should turn to a professional. The sooner you can schedule your cleanup, the better it will be for your home. If you wait too long, you may have increased mold growth in your space.

3. Returning to Your Home Too Soon

While you want your life to return to normal, you need to make sure the flood water is completely gone before you return. Going home too soon can make it harder for the cleanup crew to properly remove excess humidity. The cleanup may require building materials to be replaced, which can leave your home dusty. If you wait until the entire process is finished, you can return to a more normal life right when you move back in.

Storm flood water may cause you to leave your home until the damage can be fixed. Taking the wrong steps after this type of flood can make the restoration process harder than it has to be, so remember what not to do.

How Quickly Should You Address Water Damage?

2/10/2022 (Permalink)

Water Damage is extremely serious and needs to be addressed immediately in your El Paso home. Within minutes, water can spread through your property and saturate everything. This includes walls, floors, upholstery, books, documents, and pictures.

Within 1 to 24 hours your drywall will begin to swell and break down, a musty odor will appear, and metal surfaces will tarnish. Between 48 hours to 1 week, mold will grow and spread, paint will blister, metal will corrode, and doors will begin to warp. After one week the damage will be so serious that the cost and time to restore your home will be astronomical, and the structural safety of the home will pose risks to those who live there.

Because water damage is not uncommon in the El Paso area it is important to familiarize yourself with the below steps on how to mitigate water damage in your home. 

  1. Turn off the electricity to prevent electrical problems. 
  2. Address the source of the water and stop it from flooding your home.
  3. Remove standing water with specialized pumps or vacuums, but you can also do this manually. 
  4. Dry out the remaining water with fans and dehumidifiers to speed the drying process. 
  5. Sanitize affected items based on what type of water it came into contact with. 
  6. Restore items that can be salvaged and replace damaged items to prevent contamination and mold growth.

If the damage is too large for you to handle on your own, know that your local SERVPRO® of Southeast El Paso/Butterfield is available 24/7 to restore your home, personal belongings, and give you back your peace of mind. 

Addressing the Smoke Smell in Your Home After a Fire

2/9/2022 (Permalink)

When you experience a house fire, the damage can be devastating. Beyond the charred materials from flames is the lingering smell of smoke. Smoke damage can often be one of the most widespread effects to contend within your home after a fire. While there are other concerns to address after a fire that often take precedent for restorations and mitigation, restoring damage to your property should include addressing the smoke to get your home back to normal.

Much of the cleanup and restoration after a fire in your New Orleans home focuses on cleaning and smoke odor removal. Indoor air quality is also a primary focus for our SERVPRO® professionals once the first responders have left. We work quickly to establish our purification equipment such as air scrubbers and hydroxyl generators to run the available air through HEPA filters overtime to begin pulling smoke particles and soot from the environment and reducing hazards or risks of exposure without respirators.

How we address smoke damage

Smoke damage often depends on the type of smoke that impacted your home during the fire. Dry smoke results from high heat but is also a residue that is much easier for technicians to clean with dry and wet sponges on the coated surfaces. Wet smoke leaves a thick residue on surfaces and contents, which often requires specialized equipment to clean and deodorize fully. This kind of smoke damage is definitely best left to the experts! The heat generated by a fire impacts the actual penetration of soot particles into porous materials like drywall and fabrics.

Getting rid of the lingering smell of smoke

Improving the odors in your home after a fire is also a concern for our team, but these steps often follow reconstruction and other restoration efforts. Waiting for deodorization allows our technicians to leave your home completely cleaned and odor-free. Our thermal foggers can often do the greatest amount of deodorization, as these machines are suitable to use in open areas, fabrics, soft materials, and work to remove odors from surfaces as well. 

If you experience a fire, our team can arrive quickly to help lessen the damage and prolonged impact of a fire emergency, and work to eliminate the presence of smoke damage. Give us a call!

Why Is Drywall Removed After a Water Loss?

2/9/2022 (Permalink)

Why does drywall need to be removed and not dried after a water loss?

In most cases, drywall can be dried within 3 to 5 days when drying equipment is placed by a restoration company.  However, in some cases, the drywall will require removal due to certain circumstances during water damage.  

  • If drywall is affected by "grey or black water" that carries contaminates- The drywall will have to be removed and replaced. Examples of this type of water can be found here.
  • If drywall has wet insulation in the wall cavities, the drywall and insulation will have to be removed and replaced.  
  • If drywall has double layers, the Drywall's layers will have to be removed and replaced.
  • If drywall was not professionally dried and secondary damages occurred- The drywall will have to be removed and replaced.

Suffering from a water loss is never easy, but we are here to help minimize the impact it has on your family. Give us a call 24/7 to see how we can help mitigate any water damage your home or business may experience!

Bad Habits That Could Burn Your House Down

2/7/2022 (Permalink)

Fire is quick and can happen to anyone. Keep reading to find out what bad habits can cause fire damage in your home.

Disregarding Dust

Built-up dust can be a fire hazard if it collects in and around electronics, electrical sockets, and even floor heaters. Dust your electronics regularly. 

Misusing Electric Blankets

Never allow pets to snuggle up on top, and don't pile extra covers over the electric blanket, because excessive heat buildup may lead to a fire. Keep your electric blanket at its lowest setting, never bend the coils, and always turn it off in the morning.


Neglecting Appliance Recalls

To keep on top of recalls and prevent disaster in your home, register your appliance with the manufacturer or go to www.recalls.gov to find out if any of your models are on the list.

Dryer Lint

Clean the dryer vent and exhaust duct regularly, as well as the interior of the dryer frame, to clear away lint and clogs, and reduce the risk of fire.

Letting Your Laptop Overheat

When you leave your computer on your bed, couch, rug, or other soft, flammable surface, you run the risk of restricting airflow through the cooling vents, which can cause your laptop to overheat and possibly catch fire.

Choosing the Wrong Wattage

Installing a light bulb with a wattage that is too high for a lamp or light fixture is a leading cause of electrical fires. Always check the light fixture’s maximum wattage, and never go over the recommended rating.

Ignoring Uninvited Guests

Mice and other rodents like to gnaw on electrical wires. Over time, they can remove the sheathing, leaving the wires exposed. Unfortunately, the electric current that travels through the wire generates heat, and in the absence of sheathing, this could lead to sparks caused by short circuits, which in turn could ignite the surrounding surfaces. 

Leaving Candles Unattended

While you’re away, animals could knock the flame over, or a draft could cause the flame to flare up and ignite nearby flammable items. Always keep lit candles in sight and out of reach of pets, children, or flammables like drapes. 

If you are experiencing fire damage please call SERVPRO of Southeast El Paso/Butterfield 24/7!

The Water You DON'T See Is The Problem..

2/7/2022 (Permalink)

Even small water damages in your Metairie home have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a serious problem that will affect your property. Our SERVPRO of Southeast El Paso/Butterfield service technicians have the training and equipment to find and dry unseen water before secondary damage occurs. The proper equipment makes a measurable difference in reducing the damage and expense during a fire or water damage event. 

When time matters, technology and equipment must be counted on to work, here are just a few of the tools our technicians use to do their job and restore your property.  

Moisture Sensors are used to detect moisture in carpets, baseboards, and walls. 

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate reading, allowing technicians to monitor the drying process. 

Thermo hygrometers measure temperature and relative humidity. When armed with this information, technicians can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but also to disinfect and deodorize. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

These are just a few pieces of professional-grade equipment that each SERVPRO of Southeast El Paso/Butterfield technician is trained to use to help ensure your property is completely restored.

Keeping Your Home Clean with Pets | SERVPRO of Southeast El Paso

1/31/2022 (Permalink)

They’re cute and cuddly but they’re also messy. We could all use a little help keeping our homes clean with four-legged friends. We often get calls to help with biohazard cleanups due to pets. Here are some tips to prevent this:

Keep Pet Supplies in One Place

To keep your home from feeling cluttered and dirty, invest in some storage for all your pet’s gear. Think about having a single location for all the supplies, even those your pet uses every day. For example, their food bowls, litter box and carrier might be corralled in the same room.

Groom Pets Often

When you groom your pets regularly, either by bathing or simply brushing, you’ll limit the hairy trail they leave behind. Brushing and checking for bugs regularly will keep them from tracking it throughout the house and bringing pests indoors.

Create a Dog Washing Station

Part of keeping your home clean is keeping the worst of the dirt out in the first place. If you have an indoor/outdoor pet, create a cleaning station to wipe muddy paws before they hit the carpet. 

Choose Furniture with Pets in Mind

When you keep furry and feathered friends in mind when decorating your home, you’ll help keep them safe. You’ll also protect your home from the wear and tear that comes with pet ownership. Here are a few ideas to get you started:

  • Toilet paper covers: A toilet paper holder that hides the roll If your pet likes to steal the paper.
  • Patterned fabrics: Patterned fabrics will do a better job of hiding everyday messes.
  • Easy-to-clean paint: When painting your walls, choose a satin or semi-gloss finish. These are easier to clean than most flat paints. 
  • Metal over wood: If you have a chewer on your hands consider furniture with metal legs instead of wood. 
  • Indoor/outdoor rugs: They’re also more durable and easier to clean, making it a good fit for nearly any pet. 

Buy a Good Vacuum

Vacuums that do more than just say they’re tough on pet hair will probably cost a bit more, but you’ll be glad you spent the extra money when it does the job right. Whatever you choose, use that vacuum on rugs, curtains, lamps shades and in your car, not just floors and couch cushions.

 

Commercial Mold Removal

1/13/2022 (Permalink)

Finding mold in your El Paso business is frustrating and can be scary for many. Understanding the mold removal process and getting the right help are keys to a faster recovery.

When it comes to mold growth, every situation is different. In most cases, the remediation process takes three to seven days. Depending on the location and extent of damage, it may require moving operations off-site during the cleanup. Once an inspection and assessment are completed, you can have the following expectations for mold removal:

  • Technicians will be outfitted with safety gear, including a face mask, goggles, gloves, and protective suit (PPE).
  • The affected area will be sealed off with a containment barrier, ensuring spores don’t spread to unaffected areas.
  • Unsalvageable materials will be removed, such as portions of drywall, insulation, and baseboards.
  • Surface areas are treated to kill the mold.
  • After physical removal, high-tech air scrubbers or other tools are used to clean the air of any potential spores.
  • A sealer or encapsulant may be used to increase resistance to black mold and water damage, as well as control odors.

Knowing that mold may easily return if not properly taken care of, finding the right help is essential. If the damage is extensive, it's best to find a certified remediation and restoration company. That ensures they are up to date on the latest standards and processes. It is also important to verify that their technicians are also certified. Contact us and we can help you through any mold-related issues you are having.

Are You Concerned Your El Paso Home Has Asbestos?

11/15/2021 (Permalink)

Asbestos was widely used in homes between the 1940s and 1970s and can be found in many places:

Where asbestos may be found:

  • Attic and wall insulation produced containing vermiculite
  • Vinyl floor tiles and the backing on vinyl sheet flooring and adhesives
  • Roofing and siding shingles
  • Textured paint and patching compounds used on walls and ceilings
  • Walls and floors around wood-burning stoves protected with asbestos paper, millboard, or cement sheets
  • Hot water and steam pipes coated with asbestos material or covered with an asbestos blanket or tape
  • Oil and coal furnaces and door gaskets with asbestos insulation
  • Heat-resistant fabrics
  • Automobile clutches and brakes

Asbestos is highly hazardous material and poses great potential health effects for those exposed to the substance. While harmful asbestos materials are no longer used, exposures may still exist in older buildings and structures slated for demolition or renovation.

The Environmental Protection Agency has rules governing asbestos management that cover proper handling and disposal of asbestos-containing material. Adequate training and certification for asbestos workers, including inspectors, are part of these requirements.

SERVPRO of Southeast El Paso/Butterfield offers asbestos inspection and testing services. We have certified professionals to do asbestos abatement in accordance with protocols.

Need Asbestos Testing? Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679.

How To Prevent Flooding Around The Perimeter of Your Home

11/8/2021 (Permalink)

With the unpredictable weather in Texas, by the time lunch rolls around after you have left for the day, your El Paso home can be flooded in a moment’s notice. Switching up the landscaping outside of your home can help reduce flooding outside of your home that could potentially cause indoor flooding. Below are four tips to help plan ahead if a neighbor’s pool floods into your yard or there is a storm surge.

  1. Add Heavier Mulch - Lighter mulch can easily be picked up by water and clog your drains causing a backup of water. Heavier mulch can absorb more water as well as stay in place. Don’t forget to place mulch six inches from the siding of your home so it does not rot your home’s exterior. 
  2. Grow a Garden - Planting native plants and plants with high moisture tolerance will help prevent soil erosion and allow water to drain better. 
  3. Grade your Yard - Sloping the ground around your home will allow water to flow away from your home’s foundation.  
  4. Use Rain Barrels - Rain barrels collect rainwater from downspouts to redirect moisture away from your home. SERVPRO® of Southeast El Paso Tip - use the collected water for both indoor and outdoor plants, or make a birdbath!


After taking measures to help reduce flooding in your yard always double-check your work. Excessive rain or dry spells can cause your landscaping to naturally change and consequently reverting your work. After extreme weather check to see how your drainage methods are doing and adjust accordingly. In the event your home does flood, SERVPRO® of Southeast El Paso/Butterfield is available 24/7 to help minimize damage and salvage the contents of your home.

Is Your Commercial Toilet Running?

11/8/2021 (Permalink)

Your buildings toilets need to run efficiently for the comfort of your employees and customers. However, when a plumbing issue like a toilet overflow happens, it can be unpleasant for everyone. This problem may be caused by a variety of issues, but some can be fixed without the assistance of a plumber. If a toilet keeps running, there are several parts you can check before you call in a flood damage and cleanup service to ensure your bathrooms are properly dried and deodorized after an overflow.


1. The Gasket

Once you turn off the water, the first step to take is to open the winter flushometer. This is the part that causes a commercial toilet to flush efficiently. Use a screwdriver and a wrench to remove the unit’s lid. The gasket is usually located directly under the lid. If it contains a lot of debris or buildup, carefully remove and clean the gasket thoroughly.

2. The Weep Hole

A commercial toilet’s weep hole controls its suction, so when it gets clogged, this may affect water flow and cause a continuous flush. When you remove the toilet’s gasket, take a close look at this small hole. Clean it carefully with a slim tool and ensure all the sediment and other debris is cleared out. This may stop a toilet from flushing constantly and prevent a future toilet flood.

3. The Flange Cover

If this part is loose or corroded, it may be affecting the unit’s proper operation and contribute to a toilet overflow. Note how much water you find under the cover. If there is enough to run over when you remove it, there may be a leak in the gasket or the cover might be faulty, and one or both could need replacing.

Why Fire Damage Often Means Water Damage Too | SERVPRO of Southeast El Paso/Butterfield

11/4/2021 (Permalink)

When a fire occurs, many are concerned with the potential of catastrophic fire damage. But did you know that water damage can occur as a result of fire damage?

  • Fire damages the integrity of a building's electrical system, resulting in leaks or ruptured pipes. 
  • A fire will remove most or all insulation from walls which in turn causes condensation on interior surfaces like windows and ceilings. Condensation on windows and ceilings may drip down onto furniture and floors.
  • Firefighting efforts can cause water damage to a structure during the firefighting process. Even if fire sprinkler systems are working correctly, they are designed to extinguish a fire - not to prevent water from entering your home.


At SERVPRO of Southeast El Paso/Butterfield, we work diligently to help prevent water damage and to respond quickly when it occurs. We offer premier water damage fire cleanup and fire restoration services in the region. Contact SERVPRO of Southeast El Paso/Butterfield today to learn more. Servicing all of Southeast El Paso/Butterfield!

Strange Smell After a Storm? | SERVPRO of Southeast El Paso/ Butterfield

11/3/2021 (Permalink)

The water damage from a natural disaster in your home often comes with odors and mold growth that can be hard to find. If you suspect you have mold but don't see any growth, we recommend finding an industrial hygienist who can find out what mold may or may not be in your home. Other measures you can take to help with the funk are below:

Air It Out

Open all doors and windows to allow air to circulate in your residence.  This should help dissipate any lingering smells that remain and will also facilitate the drying of the affected areas. 

Dry the Wet Areas 

You may install dehumidifiers to speed up the drying process.  Removing moisture from porous and absorbent surfaces such as carpet and upholstery can greatly reduce the chance of foul aromas remaining after the flood and can mitigate the appearance of mold. 

Deodorize Your Home 

There are natural methods that you can utilize to expedite the deodorizing process in your house.  Baking soda sprinkled into carpets or other absorbent surfaces can be vacuumed up, greatly with getting rid of foul odors.  On less porous surfaces, vinegar applied liberally can aid in combating persistent smells. 

Keep an Eye Out for Mold 

As with any area that has had prolonged exposure to moisture, mold growth can be a threat that, if not addressed immediately can become a huge problem.  It is imperative that proper steps are taken to ensure that mold and spores do not have the opportunity to spread in your home. 

Sewage

Sewage loss can lead to your home being contaminated by sewage contents when floodwater finds its way past your threshold.  This can leave behind an overpowering smell even after the moisture has been removed due to the bacteria in the water. These horrendous smells often cannot be removed by household cleaners and require the services of a professional flood restoration company. 

Eliminating odors can be a tricky thing, so give us a call at (915) 234-2679 and leave the restoration to us!

What Is a Restoration Company?

11/2/2021 (Permalink)

When it comes to water, fire, and other disasters in your home or business, you can rely on the services of a restoration company to help you get back on your feet. 

Restoration companies are businesses that specialize in the removal and cleanup of water or fire damage from residential or commercial properties. These services can include things such as:

  • Emergency response to a home fire, natural disaster, severe storm, flood, or any other property damage event
  • Extraction of water, mud, and other contaminants from your home
  • Treatment for mold growth to prevent re-contamination of the structure
  • Restoration of your home with replacement furniture, appliances, cleaning products, clothing, and more.

Most but not all restoration companies provide 24/7 emergency services. This is especially important if you have water damage, as time is of the essence to prevent further damage. That is what sets SERVPRO of Southeast El Paso/Butterfield apart, we are a 24/7 365 business.


If your home has experienced damage, don't waste a moment. Contact the water damage experts at SERVPRO of Southeast El Paso/Butterfield to discover how a restoration company can help you recover from even the most unexpected catastrophes.

Can SERVPRO Perform Kitchen Water Removal in Southeast El Paso?

11/2/2021 (Permalink)

24/7 Emergency Water Removal in Southeast El Paso

Kitchens are one of the areas in any home most vulnerable to water damage. A leaky supply line or stripped faucet is all it takes to allow copious amounts of water to seep into under-sink cabinets and flooring.

Homeowners in Southeast El Paso/Butterfield  seeking water removal professionals can contact SERVPRO any time of the day or night, including weekends and holidays, for mitigation and restoration services.

Cabinetry can be a challenge for consumer-grade solutions to successfully clean and dry to completion. SERVPRO uses a combination of tried-and-true techniques and sophisticated technologies to remove water, including:

  • Portable extraction units that lift up to 140 inches of water
  • Rover vacuums, wet/dry vacuums, mops, and squeegees
  • Extraction wands designed to salvage carpet and pad

Cabinets and other kitchen fixtures, like flooring and drywall, are dried with centrifugal air movers and dehumidifiers. Technicians monitor surfaces to ensure that they reach safe moisture levels without further damage from excessive moisture removal.

SERVPRO of Southeast El Paso/Butterfield provides emergency-response water removal when homeowners call (915) 234-2679.

Three Things You Should Never Do After a Storm | SERVPRO of Southeast El Paso

10/27/2021 (Permalink)

When dealing with floodwater, many homeowners are tempted to put themselves or their families at risk in an effort to save their home or their possessions. This is usually not a good idea. These are three things you should not do after a flood. 

  1. Don't Stay in Your Home
    After a flood, there is not much you can do to prevent damage by staying. If you have time, you can place sandbags, move possessions to higher ground, board up windows and take other precautions, but once flooding is imminent, it is best to evacuate to a shelter. Attempting to remain in your home puts you at risk of drowning, electrocution, and contact with contaminants in the water. It also puts the emergency workers who will have to assist you if you get in trouble at risk. 
     
  2. Don't Rely on Do-It-Yourself Solutions
    You may be able to repair the water damage from a minor flood yourself, but when major flooding occurs, by the time it is safe to re-enter buildings, the damage is usually too severe for most do-it-yourself attempts to be successful. Have a plan in place to deal with the floodwater. Contact your insurance company. Don't count on being able to obtain equipment, such as generators, protective gear, and pumps, that you would need to attempt to dry out your property yourself. 
     
  3. Don't Walk or Drive Through Standing Water
    Downed power lines can electrify standing water, posing an electrocution risk. As little as six inches of water can damage your car and cause traction issues. Flood water poses significant risks to homeowners attempting to salvage their property after a flood. It is best to let your insurance company and restoration professionals take the lead and avoid putting yourself at risk, in most cases. 

How Long Does a Commercial Generator Last?

10/19/2021 (Permalink)

We never realize how much we rely on electricity and internet until it's out. When disaster strikes in Southeast El Paso you can rely on your commercial generator to kick in and keep your business thriving. A commercial generator is a crucial component of many businesses' disaster contingency plans. Take care of yours and it can provide safe, reliable back-up for decades.

What Commercial Generators Do

Commercial generators provide power when your regular service is interrupted. Hiccups in your electricity can be caused by an assortment of causes:

  • Floods
  • Earthquakes
  • Lightning
  • Trees and other impacts on power lines
  • Auto accidents involving utility poles
  • Animals
  • A citywide overload of the power grid


Generators themselves can be operated by a variety of sources, including natural gas, diesel, liquid propane and solar power. Each type of fuel carries its own pros and cons. Natural gas, for example, is provided by your utility company, which means you'll have a limitless supply during a lengthy outage. Diesel-powered generators, meanwhile, are commonly viewed as the most reliable.

How Long Commercial Generators Last

Commercial generators should last for an average of 3,000 hours. More sophisticated models may stretch that out to 5,000 hours. In a lifetime of average use — running it during the day during power outages and shutting it off at night — most generators can last for between 20 to 30 years.

How You Can Make It Last Longer

Like most commercial equipment, the key to longevity is regular maintenance and prompt service. Addressing generator problems as soon as they arise, or better still, preventing all together them via regular inspections, can maximize your generator's lifespan and help you get the most out of your investment.

Is Your Emergency Preparedness Kit Ready? | SERVPRO of Southeast El Paso/Butterfield

9/24/2021 (Permalink)

It is important to have “Stay” and “Go” Kits for your entire family to be prepared for a natural disaster. Gather essential items and store them in a safe area with easy access. Each family's kit may look different based on each family's needs. Make special allowances for pets, babies, and the elderly and update them as your family grows. 

“Stay” Kit: Place in a waterproof bin-

  • Food; Rotate non-perishable food
  • Manual can opener  
  • Water; one gallon per person, per day, for three days
  • First Aid Kit
  • Flashlight and Extra Batteries
  • Shelter(Plastic sheeting, duct-tape, Tent, Sleeping bag/ Blanket)
  • Phone Chargers
  • Emergency Weather Radio
  • Matches 
  • Fans that don't need electricity 
  • Entertainment that doesn't need electricity 

“Go” Kit: Place in Duffle bag or backpack

Walking or Driving? Make a Car Kit.

  • Food, Three-day supply
  • Manual can opener
  • Mess kit
  • Matches in plastic slide-lock bag
  • Water; one gallon per person, per day for three days
  • First Aid Kit
  • Sewing Kit
  • Swiss Army knife or folding pocket tools
  • Work gloves/Tools
  • Flashlight and Extra Batteries
  • Shelter (Plastic sheeting, duct-tape, tent, sleeping bag/ blanket)
  • Phone Chargers
  • Emergency Weather Radio
  • Maps, sealed in slide-lock plastic bags
  • Masks, gloves, hand sanitizer for the whole family

SERVPRO of  Southeast El Paso/Butterfield is a 24/7 365 disaster mitigation company. If your home or business suffers damage ranging from minor to severe we can be on-site within hours to help. Call us today for more information! 

How To Save Water Around The Office | SERVPRO of Southeast El Paso/Butterfield

9/4/2021 (Permalink)

Clean water that is used for human consumption is a non-renewable resource. Keeping our waterways clean as well as conserving water where we can is important to especially during times of drought and during the spring and summer. Check out how to conserve water in your daily life, especially at work!

Indoor Tips 

Bathroom 

  • Replace your showerhead and toilet with a water-efficient model. 
  • Get in the shower as soon as the water becomes warm enough and take short showers. 
  • Turn off the water while you are shaving. Fill the sink with an inch of hot water instead of letting the water run continuously. 
  • Check toilets for leaks. 
  • Don’t waste water when brushing your teeth or washing your hands. Shut off the water until it’s time to rinse. 

Kitchen 

  • Run the dishwasher only when full. This practice will save water, energy, detergent, and money. 
  • Install faucet aerators. 
  • Dry scrape dishes instead of rinsing. Your dishwasher will take care of the rest. 
  • Soak pans rather than scrubbing them with the water running.

Laundry room 

  • Wash only full loads. 
  • Use the lowest water level setting on the washing machine for light or partial loads whenever possible.
  • Use cold water as often as possible to save energy and conserve hot water for uses that cold water cannot serve. 
  • Conventional washing machines can use up to twice as many gallons of water per load compared to high-efficiency machines.

Outdoor Tips

  • Plant water-efficient, well-adapted, and/or native shrubs, trees, and grasses. Choose plants that are drought and heat tolerant and can survive the minimum winter temperatures in your area. 
  • Don’t abuse the benefits of an automatic sprinkler system by over-watering. Set it to provide thorough but infrequent watering. 
  • Check sprinkler heads regularly to make sure they are working properly. 
  • Install rain shut-off devices and adjust sprinklers to eliminate coverage on the pavement.
  • Cover pools and spas. This can save the equivalent of your pool volume each year! 
  • Harvest the rain. Buy a rain barrel or a cistern and collect the water from your gutters to water your plants. 
  • Use your water efficiently. 
  • Don’t waste water by cleaning patios or sidewalks with it; use a broom.
  • Taller grass holds moisture better. Don’t cut more than one-third of its length at one time.
  • Use lots of mulch around your shrubs and trees. It will retain moisture, reduce run-off, moderate soil temperatures, and help with weed control.

Let us know how these tips work for your home or business! 

Our Advanced Technology and Techniques for Water Damage

9/4/2021 (Permalink)

What sets SERVPRO of Southeast El Paso/Butterfield apart is our advanced technology and techniques that allow us to be pioneers in the restoration industry. The technology and best practices we use allows SERVPRO of Southeast El Paso/Butterfield to get your home or business back to its preloss condition in no time!

When we first get to a job we need to measure the water damage using infrared cameras and moisture detection and measurement devices. The infrared camera allows us to see what the naked eye cannot see. 

Our powerful extraction equipment speeds the drying process by removing the water from your home or business. SERVPRO of Southeast El Paso/Butterfield uses both Truck-mounted and portable extraction units to perform efficient water removal.

Our drying equipment includes Industrial-grade dehumidifiers that help prevent secondary water damage like swelling and warping of floors, walls, and furniture and High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.

Our professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

If you are experiencing water damage in your Southeast El Paso home or business call us today!

Your Local Cleaning Experts | SERVPRO of Southeast El Paso/Butterfield

9/2/2021 (Permalink)

SERVPRO of Southeast El Paso/Butterfield  is here to help during this uptick in COVID-19 cases. This is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

According to protocols set forth by the Centers for Disease Control and Prevention, our team members are prepared to clean and disinfect your home or business. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs daily.

The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call us today!

If your home or business needs deep cleaning services, call the experts today – SERVPRO Southeast El Paso/Butterfield -  (915) 234-2614

3 Ways to Avoid Cigarette Fires

8/10/2021 (Permalink)

Cigarettes are a common cause of fire even though these fires are easily preventable. Here are three ways to prevent a cigarette fire.

1. Smoke outside. Most cigarette fires start when a smoker falls asleep. Bedrooms and couches are the most common places for cigarette fires to break out. Keep in mind that the same risks apply to smoking on a screened-in porch or a deck with furniture. It is best to smoke away from the house in an outdoor chair. You may be less likely to get comfortable enough to fall asleep outside with a lit cigarette.

2. Use stable, enclosed ashtrays. An ashtray fire is a common type of cigarette fire. This type of blaze can occur if a pet knocks over an ashtray that contains smoldering butts or if burning butts get blown out of the ashtray onto combustible materials outdoors. Choose an ashtray that is hard to knock over, and that is enclosed or features a material that makes it easy to ensure that smoldering butts no longer pose a fire risk.

3. Completely extinguish cigarettes. If you do not put out the burning end of a cigarette, you will greatly increase a fire risk inside or outside of your home. Take an extra moment to make sure that your cigarette is completely extinguished before leaving the area.

These are three simple and effective ways to prevent fires caused by cigarettes in or around your home. If a cigarette fire does break out, you can either extinguish a minor fire yourself or call the fire department. If your home sustains damage, contact your local fire damage experts. 

Quick Tips for Storm Safety Anywhere You Go

8/2/2021 (Permalink)

Summers in El Paso it is extremely warm, and many people spend time outdoors. But when sudden storms pop up, staying safe is of paramount importance. Thunderstorms may come and go quickly, but while they are in the area, they can cause a concerning amount of damage.

While the safest place to be during a storm is at home, if a sudden storm pops up when you are away, here are some practical tips for safety.

Practical Tips for Staying Safe From Sudden Storms

Know your options for shelter. When you are made aware of a severe weather scenario and are safe at home, remaining there is the best thing you can do so you can wait out the storm. However, this is a luxury that will not always be present. If you are caught out in a storm, you can shelter in your car as long as you can pull over safely and cut off your engine.

Practice electrical safety. A lightning strike can hurt a structure in many ways, but the most common way is via a power surge. As the lightning travels through the home’s electrical system, the wires will become overwhelmed with charge and transfer that to anything plugged into an outlet. If you can, go through the area you are in and unplug everything before a storm. In general, it is best to also have surge protectors throughout your home and office.

Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around the metal, it creates a great structure—but also causes concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

Stay indoors for at least 30 minutes. If you are out enjoying the day when a storm rolls in, make sure you are not rushing back out too soon and putting yourself in danger. Lightning strikes can travel tremendous distances, causing officials to urge people to stay inside for at least half an hour after the last clap of thunder.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

How Can SERVPRO Prevent Your El Paso Business Becoming Overwhelmed by Mold?

7/7/2021 (Permalink)

Mold damage remediation is no easy task. SERVPRO of Southeast El Paso/Butterfield uses the latest equipment and techniques for mold remediation.

While every situation is different and might require various mold removal tactics and approaches, the threats that spreading microbial organisms can cause are similar from one damaged site to the next. 

Obstacles we must overcome include:

  • Damaged materials
  • Noxious odors
  • Moist conditions
  • Structural vulnerabilities

How Can Mold Removal Get Started? 

Removing microbial colonies and beginning mold remediation in Southeast El Paso/Butterfield businesses requires careful evaluations of the property and its condition. We actively pursue the most efficient removal tactics based on the state of hosting materials. Organic matter can become deteriorated from hosting colonies over even a brief period. Surface treatments like sanding and antimicrobial cleaning can remove superficial colonization, but controlled demolition can also be necessary for some situations.

As challenging as mold remediation needs might be for area businesses, our SERVPRO of Southeast El Paso/Butterfield team can help with fast and effective removal options. Give us a call today at (915) 234-2679.

The Different Types of Flood Water We Work With In Southeast El Paso

6/15/2021 (Permalink)

Category 1: Clean water from a broken pipe or rainwater that has not mixed with contaminants. Saving a carpet damaged by Category 1 water is possible if the carpet has been wet for less than 24-48 hours. Otherwise, the water may “degrade” into Category 2. Professionals can restore both padding and carpet through proper sanitation and remediation procedures. 

Category 2: Greywater which is contaminated and can cause sickness if swallowed or if it touches the body. This includes overflow from washing machines or dishwashers, toilet overflows with no solid matter, broken aquariums, sump pump failures, etc. With this type of loss, the padding needs to be replaced, but the carpet can be salvaged. Not treating a Category 2 loss within 24-48 hours will turn into a Category 3. 

Category 3: Blackwater that’s highly contaminated with pathogens or other harmful agents and materials. Examples include sewage, toilet backflows, flooding from seawater, rivers, streams, and water from hurricanes, storms, or other weather-related events. Cleaning your flooded carpet is nearly impossible if Category 3 water saturated it. 

Every water damage situation is different. So, you cannot know for sure if or when your carpet and pad can be salvaged until you have a professional restoration company inspect the carpeting. 

Also, the faster you report the disaster, the lower the costs will be. If you’re dealing with a flooded carpet problem, contact us today!

What NOT to Do After an El Paso House Flood

6/9/2021 (Permalink)

When dealing with floodwater, many homeowners are tempted to put themselves or their families at risk in an effort to save their home or their possessions. This is usually not a good idea. These are three things you should not do after a flood. 

  1. Don't Stay in Your Home
    After a flood, there is not much you can do to prevent damage by staying. If you have time, you can place sandbags, move possessions to higher ground, board up windows and take other precautions, but once flooding is imminent, it is best to evacuate to a shelter. Attempting to remain in your home puts you at risk of drowning, electrocution, and contact with contaminants in the water. It also puts the emergency workers who will have to assist you if you get in trouble at risk. 
     
  2. Don't Rely on Do-It-Yourself Solutions
    You may be able to repair the water damage from a minor flood yourself, but when major flooding occurs, by the time it is safe to re-enter buildings, the damage is usually too severe for most do-it-yourself attempts to be successful. Have a plan in place to deal with the floodwater. Contact your insurance company. Don't count on being able to obtain equipment, such as generators, protective gear, and pumps, that you would need to attempt to dry out your property yourself. 
     
  3. Don't Walk or Drive Through Standing Water
    Downed power lines can electrify standing water, posing an electrocution risk. As little as six inches of water can damage your car and cause traction issues. Flood water poses significant risks to homeowners attempting to salvage their property after a flood. It is best to let your insurance company and restoration professionals take the lead and avoid putting yourself at risk, in most cases. 

House Fire Plan For Your Southeast El Paso Home

6/2/2021 (Permalink)

"A person who fails to plan, plans to fail."

Even when taking safety precautions, you can fall victim to a house fire at a moment's notice. In order to be prepared for a devastating event such as a house fire it is important to have a plan in place and make sure all family members know what to do during a fire.

A fire damage cleanup plan for your Southeast El Paso home should include:

  • Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
  • Teach children what smoke alarms sound like and what to do when they hear one.
  • Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  • Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  • Practice escaping from your home at least twice a year.
  • Make sure everyone knows how to call 9-1-1.
  • Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.
  • Plans for where you and your family will stay after a fire.
  • The details of your insurance company.
  • A file of important information about your family and pets, including medical needs.
  • Emergency contact details such as your doctor, vet, and a fire damage cleanup company.

Never enter your home until you have clearance from the fire department. Many homes are not structurally sound after a fire. The next step is to call SERVPRO of Southeast El Paso. We can take care of every aspect of fire damage cleanup, from removing soot stains and smells to overseeing redecorating and structural repairs.

If you need a fire damage cleanup company, you can trust, call SERVPRO of Southeast El Paso at (915) 234-2679.

When is it Safe for Employees to Return to Work After a Flood?

5/11/2021 (Permalink)

It's natural to want to return to work as soon as possible after your business suffers from a costly incident, such as a "black water" flood. After all, you have this big expense to pay off and you're losing money just by not being at the office. No matter how eager you are, you still have to consider your employees' personal safety. Keep the following safety considerations in mind before you send your employees back to your Southeast El Paso office. 

1. Sweep Up Any Physical Debris. The physical damages should be the first task you address during flood cleanup. Strong floodwaters can introduce harmful objects into the office, such as stray nails and glass shards. Make sure to sweep the office floors thoroughly to ensure every hidden danger is taken care of. As a business owner, your employees' personal safety should be your number one priority. Taking the time and effort to thoroughly clean and disinfect your office building following a black waterflood is a non-negotiable task for you. Contact flood remediation experts for assistance during the cleanup process. 

2. Clear Out the Flood Water. Both black and gray water floods pose major safety concerns for your employees. Black water is characterized by the presence of harmful biohazards, such as human/animal fecal matter, raw sewage, and dangerous chemicals. You have to make sure you clear out all of the contaminated floodwaters and thoroughly disinfect every exposed surface before you allow your employees to return to the office. 
 

3.Check the Air Quality. It's very possible that the biohazards introduced with the floodwater are now in the air. Make sure to set up fans and other air filtration devices throughout your building to help eliminate harmful agents. As an additional safety measure, you may want to consider keeping these filtration devices running even after your employees come back. 

If your business is experiencing a flood, call the professionals at SERVPRO of Southeast El Paso today!

Stopping Carbon Monoxide Poisoning Before It Starts | SERVPRO of Southeast El Paso

4/14/2021 (Permalink)

Carbon Monoxide is an odorless, tasteless, and colorless gas. It can cause severe health problems and even death to unsuspecting people in their homes. This deadly gas exists in combustion fumes that result from burning fuel (gas, wood, propane, etc.) in various appliances and machines. Those include stoves, fireplaces, gas ranges, lawnmowers, electric generators, cars, and more. Here are some tips to prevent CO poisoning in your Southeast El Paso Home.

  • Have your heating system, water heater, and any other gas, oil, or coal-burning appliances inspected and/or serviced at least once a year by a certified professional. 
  • Never use gas ranges or ovens to heat your home. Also, don’t use gas camp stoves or charcoal grills indoors. Using these can cause a buildup of CO inside your home, cabin, or camper. 
  • Don’t use portable flameless chemical heaters (catalytic) indoors. Although these heaters don’t have a flame, they burn gas and can cause CO to build up in your home. 
  • Be careful when using gas-powered electric generators. Never use them in your home, basement, or garage, and keep them at least 20 feet from windows, vents, or doors. 
  • When buying gas equipment, be sure to check for the seal of a national testing agency.
  • Make sure to vent gas appliances properly: 
  • Indoor vent pipes should go up slightly as they go toward the outdoors. Doing this will help prevent CO or other gases from leaking if the joints or pipes are not adequately tightened or affixed. 
  • Never patch a vent pipe with tape, gum, or anything else. This kind of patch can make CO build up in your home. 
  • Keep the vents for the stove, fireplace, dryer, and furnace clear of snow during and after a snowstorm. 
  • Have your chimney checked for soot, debris, and corrosion at least once a year. Hire a chimney sweep to clean your chimney annually. 
  • When the fireplace is in use, open the flues. Close your fireplace or damper only when the fire is completely out. 
  • Never idle your vehicle inside a garage that’s attached to the house or living space, even if you leave the door open. Have a mechanic inspect your vehicle’s exhaust system once a year to prevent CO build-up. 
  • If you drive a vehicle with a tailgate — when opening the tailgate, open vents or windows to make sure the air is moving through your car. If only the tailgate is open, CO from the exhaust will pull into the car. 
  • Install CO alarms in your home. 

Checklist: Preparing Your El Paso Home For Spring

4/6/2021 (Permalink)

As we begin to transition from cold winter temperatures to warmer spring weather, here is a checklist of points on your property to check for winter damage and begin planning repairs. Compared to our typical Texas winters, this one has been pretty chilly with events that caused major damage to many homeowners and business owners. 

Here are things to look for during your spring inspection

  • Pipes with minimal water flow
  • Poor drainage pipes
  • Cracks in the foundation, walkways, parking lots, and patios
  • Broken or loose pavement
  • Sinkholes
  • Missing roof shingles
  • Separations or erosion in siding and masonry
  • Rotting or loose boards
  • Chipped paint
  • Broken, cracked, or leaking windows
  • Landscaping debris such as fallen leaves or branches

If you notice any of the damages listed above, you can begin making preparations for repairs. Additionally, be sure to contact your insurance company if applicable. While you may not have noticed the damage until months later, it is still possible you have not exceeded the timeline to file an insurance claim. When in doubt, it never hurts to ask your insurance company if your damage is covered. For any water damage, call your local restoration company SERVPRO of Southeast El Paso/Butterfield.

Tobacco Odor In Your Southeast El Paso Home?

3/29/2021 (Permalink)

After years of smoking in a home, walls and contents become blemished and develop bad odors, and professional cigarette smoke odor removal is often necessary. Cigarette smoke also penetrates more odor-absorbing objects, such as carpets, upholstery, bedding, clothes, and many more. 

Additionally, the HVAC system of a building carries the smoke odor and chemicals throughout the structure. The affected surfaces will become unpleasant to look at and the odors may disturb many people. 

Ultimately, tobacco residue is extremely hard to remove and requires professional equipment and services. But, if you want to DIY, here are a few tips for cigarette smoke odor removal. 

DIY Cigarette Smoke Odor Removal from Homes 

To eliminate cigarette smoke odor, you must thoroughly clean the tobacco smoke residue from every surface and corner in the home: 

  • First, open all windows and doors to let as much fresh air in as possible. 
  • Clean or replace the air filters, furnace filters, and AC filters. 
  • Clean walls and ceilings using products with ammonia and glycol — two ingredients that neutralize bad odors. Let the walls dry and check if the odor persists. 
  • If you can still smell cigarette odor after cleaning, repaint the walls and ceilings with latex paint. Use a sealant designed to lock in odors before painting. 
  • Clean everything in the home: floors, windows, carpets, furniture, upholstery, draperies, blinds, and other household surfaces, fixtures, and items. 

Short-term, less expensive, cigarette odor removal solutions 

  • Use an air purifier in your home. 
  • Sprinkle baking soda on the carpets, leave it overnight to absorb bad smells, and vacuum it the next day. 
  • Place saucers of white vinegar/ coffee/ activated charcoal/ citrus peels around the house and leave them overnight to neutralize the smell. 
  • Get indoor plants which can absorb up to 87% of indoor pollutants. 
  • Use scented or non-scented candles. 

Completely removing cigarette smoke odor from a home is a very time-consuming and complicated process. If the situation is severe, call a professional smoke remediation specialist, such as SERVPRO of Southeast El Paso/Butterfield, to remove the odor. We provide complete smoke cleaning and sanitation, professional deodorization, as well as duct cleaning services. 

Maintaining Your Southeast El Paso Businesses' Commercial Carpets

2/15/2021 (Permalink)

Although most commercial carpets are made for durability, dirt and debris will still build up over time in them because of all the foot-traffic. Maintaining regular cleaning will be beneficial to your carpet because once a carpet gets too soiled, it may never be restored to its original appearance. 

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Even when you follow preventive maintenance actions, carpets will still have dirt trapped below the surface that you cannot see with the eye, especially in dark carpets. Carpets act as a filter trapping gasses, hair, dirt, and dust. Did you know that 79% of soil in carpets is dry soil? To reduce that percentage, you should get your company's carpet professionally cleaned once a year. Protect your company's investment by having it cleaned by SERVPRO of Southeast El Paso !

Because each carpet is different, we offer a number of options to keep your carpet and upholstery brand new. Our cleaning methods include:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

For a cleaning from SERVPRO® of Southeast El Paso that is backed by state-of-the-art equipment and technicians trained to the highest standards, call us today to schedule an appointment. 

Commercial Fire Damage | SERVPRO of Southeast El Paso

2/12/2021 (Permalink)

Offices across the United States suffer from fires more often than you think. A fire in the workplace is devastating to not only employees but also the business owner. Depending on how large the fire is if you are not prepared the likelihood of recovering can lower. Educating employees on common fire risks and ensuring they follow protocol can help minimize fires.

Damaged Power Cords

Because offices are jampacked with computers, phones, printers, kitchen appliances, and more, over time the electrical system can become overwhelmed. This can cause electrical shock which can result in a spark or fire starting. To avoid this from happening, check on your electrical panels regularly and make sure no wires are corroded. 

Dust

If your office is not regularly being cleaned, dust is accumulating. When dust builds up on wood, metal, and plastic it can become a fire hazard. Items that heat up such as computers, microwaves, and wires should always be kept dust-free.

Combustible Materials

Offices often have many papers, boxes, furnishing, and packaging lying around. All of these items can cause a fire to spread quicker than normal. Although many items are important to the daily functions of the office, try to keep it as tidy and minimal as possible. Fireproof furniture and desks should also be considered for the purposes of limiting what gets damaged and how fast the fire spreads.

Computers

Most offices have one computer per employee. Depending on how many employees you have, those can all be fire hazards. Employees should ensure they are not letting their computers overheat, or leaving laptops on materials that can catch fire if the laptop heats up too much. All employees should shut down their computers daily, and especially on the weekend.

After learning of all the fire hazards present in offices, it is important to have a plan. SERVPRO of Southeast El Paso offers an Emergency Ready Profile which allows for us to start mitigation sooner to get you back into your building quicker. Call us today to get one up!

10 Reasons to Choose SERVPRO of Southeast El Paso

2/10/2021 (Permalink)

When you have a residential loss or a commercial loss, SERVPRO of Southeast El Paso is your best choice to help. We specialize in large and small losses so no matter what we can be there for you, your family, or your company. Below are 10 reasons why we are the best local choice for your needs.

  1. 24/7/365: SERVPRO knows disaster doesn't wait. We are available days, evenings, holidays, and weekends.
  2. Communication: SERVPRO will keep you and your insurance informed on the status of your project.
  3. Reduce Recovery Time: SERVPRO's main goal is to not cause interruption. We will work tirelessly to ensure you are back in your home or office ASAP. 
  4. Lower Recovery Cost: SERVPRO will help you save money and works directly with your insurance.
  5. Emergency Ready Profile: SERVPRO offers an ERP that can help you plan for disaster before it happens.
  6. Full Line of Service: SERVPRO will help to solve your cleanup needs. We offer a variety of services.
  7. A Leader in Storm Response: SERVPRO will help when you need it the most. Remember the 24/7/365?
  8. Over 50 years of business We've been around for quite some time, so we've seen a few things or two.
  9. More than 1,700 locations SERVPRO has the power for those larger jobs.
  10. Experience and training in mitigation damages ranging from a single-family home to skyscrapers.

Call the professionals at SERVPRO of Southeast El Paso

How Laundry Can Cause Water and Fire Damage

2/9/2021 (Permalink)

Laundry is not one of those things to set and forget. Most of us throw in the clothes to the washer and dryer and go out to run errands, but within minutes of leaving, your home can be flooded or in flames from the washer or dryer. 

The washing machine in your home has many points where it can cause a flood. The machine's water line can break or starts leaking. Another possibility is the hose hooked up to your washer can actually become detached due to the shaking and shifting of the machine. 

The dryer on the other hand can cause a fire disaster. Fires can easily start from clogged lint in your dryer vent. According to the US Fire Administration, 2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss. Clean your lint catcher each load, and clean your vent pipe yearly. 

SERVPRO of Southeast El Paso specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. We are available 24/7 to help restore your laundry room or property. Don't forget February 10th is Home Warranty Day. Be sure to review your policy!

Keeping Safe with a Fire Pit | SERVPRO of Southeast El Paso

2/8/2021 (Permalink)

Fire pits are a great way to bring friends, family, and kids together. Smores, music and a good time are great during any season. As much fun as they are, fire pits can turn south quickly. Read our tips below to stay safe. 

  • Place your fire pit no less than 10 feet away from any structures or materials that can catch fire easily. These can include sheds, trees, brush, powerlines, and fences.
  • Make sure you have plenty of space around the fire pit so no one is sitting too close.
  • Don’t use flammable fluids to light or relight fires.
  • To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
  • Burn only dry material. Damp material will create excess smoke. 
  • Use a fire pit screen on top to help prevent large amber from leaving the controlled area. 
  • Don’t wear flammable clothing or any loose-fitting clothing.
  • Never leave the fire unattended, and keep pets and children far away from the fire. Also, be sure to check the wind direction before lighting a fire.
  • Keep a fire extinguisher, garden hose, or bucket of water nearby.
  • As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. 

If you ever need us due to a fire pit incident or something else, please call SERVPRO of Southeast El Paso.

The Dangers of Space Heaters in Your Southeast El Paso Home

2/5/2021 (Permalink)

Many homes in the area do not come with heat. We often turn to space heaters to keep ourselves warm during the winter months. Whether you are warming a small bedroom or an entire house, space heaters can pose a significant danger.

Always keep your space heater away from anything flammable such as perfumes, hair sprays, curtains, laundry, baskets, blankets or clutter. Space heaters can get extremely hot and if a material is flammable enough it can catch fire.

If your space heater does not come with an automatic off option be sure to turn off the heater when you leave the room and especially when you leave the house.  

If your house has a fire from a space heater or something else, SERVPRO of Southeast El Paso is here and ready to help.  Please call (915) 234-2614 to receive an immediate response from our team. 

Look For These Signs of Water Damage in Your Commercial Building

2/4/2021 (Permalink)

Commercial water damage can be problematic because you need to stop business to get the issue rectified. Once you notice the first signs of water damage, call SERVPRO of Southeast El Paso as soon as possible. 

If you start to see bulging, spalling, or cracking these are signs of an exterior leak. Once water has leaked past the mortar joints, it can wear away at the masonry. After water has begun corroding the steel beneath, this damage will become much worse as a result of rust jacking.

If you see rust, chances are you missed the intial water infiltration. Rust can often be seen in concrete structures because of its light color.  Water is causing the corrosion of the steel, which leaves a stain on the masonry surface.

If the water damage has crept its way inside, you will start to notice mold and a musty odor. Mold can spread quickly and can cause health problems for your employees or customers.

Other interior signs that can tip you off to a water leak are staining on interior walls and ceilings. Drywall may begin to crack and wallpaper can begin to peel while the water is saturating your area. Ceiling tiles can also get bubbles or rust stains.

At SERVPRO of Southeast El Paso, we help restore and rehabilitate your commercial properties. Even if water damage does happen we can always make it "Like it never even happened."

Stopping Storm Damage Before It Starts

2/3/2021 (Permalink)

Rain showers can lead to flooding conditions in Southeast El Paso. Follow our tips to help reduce any possible flooding to your home or business.

Watch for Pooling Water 

As it rains look for places around your property where water pools, and channel it away from buildings. Make sure gutters and downspouts are clear of debris and they are directing water as intended.

Maintain Sump Pump 

If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. 

Raise Storage Goods 

Try to keep as few items as possible off the floor. Even small floods can cause large amounts of damage to your items. 

Shut Your Power

As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate and contact an electrician.

Consider Flood Insurance 

Homeowner's insurance will not cover floods; so it is recommended to purchase it separately. Flood insurance will provide you the means to respond to a catastrophic flooding event. 

Preparation is Key

Prepare in advance with a SERVPRO® Emergency Ready Profile® (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring. Call SERVPRO® of Southeast El Paso to extract water and make it “Like it never even happened.” 

How Fires Can Start in the Winter in Your El Paso Home

2/2/2021 (Permalink)

When the temperature drops, we are more inclined to stay inside. Not to mention we are in the middle of a pandemic on top of the cold winter weather. According to the Red Cross house fires increase in the fall and winter months. Here are our top reasons why:

Cooking Not only are many major holidays in the fall and winter which require a lot of baking and cooking, people often use the oven and stove just to heat up their homes.

Space heaters Many homes don't come equipped heat so we often opt for space heaters or fireplaces. Heating errors cause fires at the second-highest rate during the winter, which is why it is important to ensure the safety features on any heaters are working and that a fireplace is never used without its protective grate.

Candles and Decorations Candles are a huge source of fires in homes. Additionally, many electrical components of décor can deteriorate if they are used only once per year, leading to an increased opportunity for electrical fires.

  • Check smoke alarms once every 30 days and replace every 10 years.
  • Always monitor open flames.
  • Select space heaters with automatic shut-offs in case they tip over.
  • Utilize a screen every time you use a fireplace.
  • Draft and practice an emergency escape plan with your household.

If your home has been impacted by a fire, call us right away. We are leaders in restoration and can help you recover quickly after a fire occurs.

Keeping Your Home Clean with Pets | SERVPRO of Southeast El Paso

2/1/2021 (Permalink)

Without pets, our homes would be clean but our hearts would be empty. Many of us got “quarantine dogs” who spend a lot of time at home. This causes a lot of pet hair, dander, and dirt to accumulate in your home. It is possible to keep a clean home and have a pet at the same time, here’s how! 

Stop the Mess at the Door Stopping the mess before it goes through the door is key to keeping a clean home. Keep a bucket of soap and water or baby wipes next to the door to at least wash their paws before letting them head inside. 

Hair Removal Invest in a really great vacuum cleaner. You will end up wasting time and money down the line if you try to get a cheap one that doesn't have strong suction or a great filter. Spend 10 minutes a day vacuuming to prevent hair and dander from accumulating. 

Carpet Odors Urine, feces, or vomit on your furniture or the floor doesn’t mean you have to replace the whole carpet for it to be clean again. If your dog has an accident inside, it’s important to eliminate the smell completely with a store-bought cleaner or try a homemade one.

Machine Washable Supplies When it comes to pet supplies like toys, leashes, beds, and other items your dog uses regularly, you should find options that are easy to clean and won’t hold onto odors or stains. Find options that are machine washable and are easy to wipe down.

If you ever have a need for cleaning or restoration give SERVPRO of Southeast El Paso at (915) 234-2679.

Let SERVPRO® of Southeast El Paso/Butterfield Help You Keep Your Pipes from Bursting

11/10/2020 (Permalink)

Tips and Tricks to Prevent Your Pipes from Bursting

As we continue to list safety ideas for you to consider this coming winter, we have one today that carries a little more potential for costly damage due to the nature of when and where the disaster can occur. Frozen water pipes in your home can be a costly and damaging incident that can be prevented with some vigilance and preventative measures. Yes, even southern Louisiana winters carry the potential to wreak havoc in homes and commercial properties with frozen or burst pipes. So, let’s make sure you are as safe as possible this season by informing you of some well-known tips and tricks to keep your water flowing and your pipes safe and sound.

First, let’s talk about the what, how, and why of frozen pipes. As many of you know, when water freezes it expands. In cases of extreme cold, ice can expand to the point of breaking through or bursting your pipes that have water sitting in them.

Crawl spaces, attics, garages and similar places that are more exposed to the outside temperature without insulation are the most likely areas where pipe breakage will occur. So for these areas, it is important to drain the supply lines or remove the hoses that are commonly left in the cold. Swimming pools and water hoses are easy areas to begin the process. Speak to plumber about having insulation, or perhaps a pipe-sleeve, added to trouble areas. Keep the garage door closed if water supply lines are inside.

If you suspect a pipe is frozen but not broken, it is possible to thaw the pipe and resume regular use. An indicator that a pipe is frozen is water trickling from a faucet when it would normally flow fast and free. If you locate a section you believe to be frozen, apply a heating pad or hair dryer while keeping the faucet open. If the water begins to run after some time warming, you found the area!  If you can’t never try something you are not comfortable with. Call a plumber and have an expert do the work. You can also ask for quotes on proper insulation for your pipes so they don’t freeze again in the future.

If need any assistance, call SERVPRO of Southeast El Paso/Butterfield right away!

Commercial Water Damage Methods in Butterfield

11/9/2020 (Permalink)

If a pipe breaks and water starts to leak into your auto shop in Butterfield, building materials and contents are at risk. Water can flow into all areas of your shop and damage multiple types of flooring. Most automobile repair shops have hard surface floors, but there might be tile in one room and concrete in the central area.
 
The longer moisture stays inside a building, the higher chance there is for items to sustain damage. SERVPRO's commercial water damage technicians in Butterfield have different types of equipment to extract and dry moisture out of the various types of materials. Depending on each situation we use a combination of methods and tools to mitigate moisture problems.
 
If concrete is painted, it may flake or blister requiring repainting. Concrete floors are porous so water can wick up leaving behind chalk-like calcium deposits on the surface. These can get brushed off, but if the leak is continuous, the deposits can return.
 
Asphalt tiles stay adhered to concrete pretty well even in water damage scenarios. At times the glue can break down and leave behind white, chalky deposits. These deposits can usually be cleaned without much effort.
 
Vinyl tile is not as durable and does not adhere as well to concrete as asphalt tile does. Vinyl tile can become loose when saturated with water. Vinyl tiles become loose when water flows on top of the concrete underneath the tiles. In most cases, vinyl tiling gets removed and replaced because it is relatively inexpensive.
 
Whenever your business gets damaged, we know it can take a toll on your company's revenues. We always take measures to ensure that your business does not get negatively affected during the restoration process. Many times the drying and extraction procedures take place when your business is closed.
 
Hard surface floors are usually quickly dried out and treated when damaged by moisture. Hardwood floors are made to withstand water but can still get warped if they stay wet for too long. Any time water causes a problem with your auto shop call SERVPRO of Southeast El Paso/Butterfield at 915.234.2679 24/7.

Sneaky Places Mold Can Hide in Your Home

11/6/2020 (Permalink)

Some places in your home are unassuming for mold growth, but due to the moisture left over that we don’t even realize most times, mold can easily grow.  This growth can upset your health, your home's value if it spreads, and it is an eye sore to look at.

Potted Plants

Many of us have become plant parents during quarantine, but did you know that potted plants are a breeding ground for growth? When you overwater your plants and the water sits where the sun doesn't shine, microbial growth can form.

Your Appliances

Your washing machine, and dishwasher are susceptible to mold growth due to the leftover moisture. You should check your appliances monthly for any new growth. This includes under any rubber seals, and behind the units as well.

Your Toothbrush Holder

While we replace our toothbrush every couple of months, your toothbrush holder is often neglected. Water that drips down your toothbrush along with the moisture from your shower and the germs from your mouth makes it a perfect location for mold growth. Make sure to wash your toothbrush holder with soap and water every few months (or more)!

Outdoor Rugs and Floor mats

Underneath floor mats it is dark, and constantly wet from rain, mud, and tracking dirt onto the mat. You should consider hosing down your outdoor mats every so often, and allowing them to completely dry to avoid any mold buildup. Any buildup can be tracked into your home and quickly spread.

Call us for any suspected growth, and we will walk you through the remediation process!

Tips and Tricks to Cleaning a Small Kitchen Fire

11/5/2020 (Permalink)

Do you like to cook? If so, you probably know the risks involved when in the kitchen preparing a tasty meal. Sometimes, we can get distracted and leave a hot pot on the stove or item in the oven. These little mistakes don't typically cause problems unless forgotten about. Especially so, if there is grease involved.

It is recommended to stay alert while cooking. Also, make sure your smoke detector is up to date. Unfortunately, fires still occur and must immediately be put out.

If you live in an apartment, there might be a sprinkler system. If at home, you may have pulled out the fire extinguisher before the fire department arrived. Regardless, there was probably even more damage done when the fire was put out. So, that's why we have put together a check list of what to clean after a small kitchen fire has been put out.

1. Walls and ceilings likely have smoke or water damage. They will need to be wiped/dried thoroughly.

2. Dishes near or involved in the fire may need to be thrown away.

3. Furniture and floors depending on how large the fire was will need a deep scrubbing.

4. If the fire got out of hand, there may be a need for remodeling or replacing of appliances and more.

5. Lastly, there may be hidden places where water is standing. Grab a fan to make sure the area gets completely dry to prevent mold from growing.

While these things may take a few days to clean, they will save you from more damage in the future. If you need any help call us or text us right away!

Quick Tips for Storm Safety Anywhere You Go | SERVPRO® of Southeast El Paso/Butterfield

11/4/2020 (Permalink)

Fall time in El Paso is a great time to enjoy the great outdoors, but when sudden storms pop up, staying safe is of paramount importance. Thunderstorms may come and go quickly, but while they are in the area, they can cause flash flooding and a concerning amount of damage.

While the safest place to be during a storm is at home, if a sudden storm pops up when you are away, here are some practical tips for safety.

Practical Tips for Staying Safe From Sudden Storms

Know your options for shelter. When you are made aware of a severe weather scenario and are safely at home, remaining there is the best thing you can do so you can wait out the storm. However, this is a luxury that will not always be present. If you are caught out in a storm, you can shelter in your car as long as you can pull over safely and cut off your engine. Remember to park your vehicle on high ground when possible.

Practice electrical safety. A lightning strike can hurt a structure in many ways, but the most common way is via a power surge. As the lightning travels through the home’s electrical system, the wires will become overwhelmed with charge and transfer that to anything plugged into an outlet. If you can, go through the area you are in and unplug everything before a storm. In general, it is best to also have surge protectors throughout your home and office.

Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around metal, it creates a great structure—but also causes a concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

Stay indoors for at least 30 minutes. If you are out enjoying the day when a storm rolls in, make sure you are not rushing back out too soon and putting yourself in danger. Lightning strikes can travel tremendous distances, causing officials to urge people to stay inside for at least half an hour after the last clap of thunder. 

If your home sustains damage due to a storm, you can count on us to help. Contact SERVPRO of Southeast El Paso/Butterfield to learn more about our storm restoration process.

Leaky Windows?

11/3/2020 (Permalink)

Window with water leaking in What to Do if There Is a Water Leak Around a Window

The natural elements can wear down the integrity of a home. Over time, the homeowner may notice leakage around a window, which can possibly result in wood rot, mold and water damage. The longer the leak is left unaddressed, the more the repairs will cost.

Locate the Problem

Even a slow drip can mean that more water is sitting inside of the wall. Once a homeowner notices moisture trickling from a window when it rains, the first step is to carefully look at the wall around the area to find the source of the leak. However, thanks to gravity, appearances can be deceiving; liquid may pool in one place, but that place is not always the leak's origin.

Two common problem areas are the edge and the rubber seal. The gap between the edge and the surrounding wall is usually sealed with caulk. Eventually, the caulk dries out and begins to peel and chip. Like caulk, the rubber seal situated between the panes and frame can ultimately dry out, creating rips in the rubber.

Gauge the Severity of Damage

Depending on the severity of the damage, the window may need to be replaced. A replacement is usually warranted when decaying or softness is found on nearby surfaces. However, even if the surrounding surfaces seem to be structurally sound, the homeowner should not just re-caulk the gaps without getting an expert's opinion on the full extent of the damage.

SERVPRO® of Southeast El Paso/Butterfield Can Help

A specialist at SERVPRO® of Southeast El Paso/Butterfield can determine whether any ceiling tiles or drywall have sustained damage. After he assesses the situation, the restoration technician will give the homeowner the best remediation option to make the damage disappear. By acting quickly, the homeowner can prevent expensive repairs in the future. SERVPRO® of Southeast El Paso/Butterfield is always ready to help the residents of El Paso and the city's surrounding communities solve their water damage problems.

Have You Ever Wondered What is the Best Restoration Company in the El Paso Area?

11/2/2020 (Permalink)

outside view of white house, engulfed in flames and smoke WHY SERVPRO Is Your Number One Option in El Paso during Fire Damage Restoration

Ever asked yourself WHY SERVPRO is a proven industry leader in fire damage restoration? To begin with, we use advanced technology and techniques when restoring your property to its original state. We adhere to the standards set by the IICRC (The Institute of Inspection, Cleaning and Restoration Certification). For instance, we may use infrared cameras to detect locations affected by the water that was used to extinguish the fire. Also, we can use hygrometers and moisture detectors to determine the level of moisture saturation in your Southeast El Paso/Butterfield home.
 
Strong odors can develop in your property after it experienced a fire damage event in Southeast El Paso/Butterfield. Our SERVPRO team uses appropriate equipment to remove the contaminants and improve the quality of air in the structure. Some of the devices that we use during deodorization and odor removal include thermal Foggers and air scrubbers. Spraying the air with a fragrant has never been a good way of dealing with the odors. Our team locates and removes the odor causing particles. Through thermal fogging, we dispense deodorizing agents that neutralize the smell causing particles.
 
We understand that restoration and cleaning situations require an immediate response, and that is why we are strategically located. We know that no disaster is too big or too small, so, we give every call the seriousness it deserves. By acting quickly, we increase the chances of salvaging most items and low the restoration costs.
 
Depending on the surfaces we are attending to and the soot particles in your property, our SERVPRO technicians may decide to use dry or wet cleaning methods. We never repaint surfaces as a way of dealing with the soot; we have to choose an appropriate cleaning procedure before we do the needed repainting. We have faced all fire damage incidents you can think of, that means we are competent enough to work for you.
 
SERVPRO of Southeast El Paso/Butterfield responds 24 hours a day, seven days a week to all commercial and residential cleaning and restoration needs. Call 915.234.2679 when you need help you can rely on after facing water, fire, storm, or mold damage.

Click here for more about Metairie.

Why Your Southeast El Paso Business Needs an ERP!

10/30/2020 (Permalink)

Everything you have built at your Southeast El Paso business can quickly be ruined by a fire or water damage incident. Your El Paso business needs fast water removal and fire mitigation when an emergency arises. Water and fire losses quickly cause significant damage to the structure and the contents of your business, and the situation gets worse hour by hour.

By signing up for an Emergency READY Profile through SERVPRO of Southeast El Paso/Butterfield, you are saving your business from a potential interruption in the event of an emergency or disaster. The ERP focuses on incident response and disaster recovery. Having pertinent information in one place allows for SERVPRO to have an immediate plan of action to help minimize fire or water damage to your property. Did you know when a business faces disaster, only 50% recover and those that did had a plan in place?

The SERVPRO Emergency READY Plan and Profile (ERP) takes a few steps to complete. You can set up a time with one of our managers to walk through your facility with you and our manager will point out potential vulnerabilities, including areas where excess water could collect, records, systems, and supplies that are at risk for severe damage if any disasters occur.

What makes the SERVPRO ERP so special is that it is completely free to sign up! There is also no reoccurring fee to keep your profile active, which means you never need to allocate any funds towards it. You can also access your ERP at any time through our mobile app, which makes reporting an emergency or updating your info seamless. 

The ERP contains only essential information to keep your business safe and sound during an emergency. For example, where main valves are for gas, water, and electricity, any items we should recover first, if your business stores hazardous materials, and who the main point of contact is.  This allows our crew members to know the exact building layout, and important areas so your business is “Ready for whatever happens.” 

Because SERVPRO of  Southeast El Paso/Butterfield is a 24/7/365 business, you can always count on us for your disaster mitigation and restoration services.  If you are interested in protecting your business by having a plan in place, call SERVPRO of  Southeast El Paso/Butterfield at 915.234.2679 to get your disaster plan in place today!

Helping Make Water Damage "Like it never even happened."

10/28/2020 (Permalink)

Everything is bigger in Texas, and that includes it's storms! However, the first thing most people think of when they hear Texas is Hurricanes and the flooding that accompanies it. Flooding is a fear many of our residents worry about constantly, but SERVPRO of West El Paso is here to put our residents mind at ease. We are here to help and serve our community that we are proud to be a part of. SERVPRO of West E Paso is on call prepared to assist in any on your water damage needs 24/7. Our highly trained technicians are ready around the clock to quickly and properly restore your home or business. We use innovative inspection and extraction equipment to detect all of the water and remove it as quickly as possible. Our technicians will observe and document the drying process to ensure your property is back “Like it never even happened.”

WHAT TO DO AFTER FLOODING:

  • Remove items off of furniture such as lamps, and table top décor and wipe off excess water.
  • Mop up excess water on the floor.
  • Prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Open any doors and windows that you can to encourage air flow and help to prevent mold growth.
  • Remove colored rugs from wet carpeting.

WHAT NOT TO DO AFTER A FLOOD:

  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  • Don't use your household vacuum to remove water.
  • Don't leave books, magazines or other colored items on wet carpet or floors.

Even though you may have removed all of the water, there may be moisture lurking within your floors, carpet and baseboards that you cannot see, and that’s where SERVPRO of West El Paso can help! 

Cooking Safety with SERVPRO® of Southeast El Paso/Butterfield

10/27/2020 (Permalink)

With Fire Prevention Week quickly approaching, SERVPRO® of Southeast El Paso/Butterfield wants to share our top cooking tips to prevent household fires and injury. Cooking can be a way to come together as a family, but did you know most house fires are caused in the kitchen from the stovetop?

Stovetop fires are normally caused when food is left unattended. Always be sure to pay attention to what you are cooking, especially if cooking with oil or at high temperatures. Be sure to remove food packaging, dish towels, paper towels, wooden utensils, and oven mitts away from the stovetop that can easily be burned or catch onto an open flame.

Make sure all appliances are in working order and unplugged when not in use. Crumb trays should be emptied, and fallen food should be cleaned from the oven and microwave when cooled. Be sure to never use metal in the microwave as it can easily spark and cause a fire. 

When cooking, it is best to wear tight-fitting clothing and tie long hair back. Baggy clothes, long hair, and dangling sleeves can easily catch the hot burner or open flame. If your clothes or hair catches on fire, be sure to STOP - DROP -  and ROLL to smother the flame. It is also best to keep your cooking zone “child-free” so children do not touch hot appliances, or get burned by hot liquids or flames. 

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

An Easier Way to Communicate With Us!

9/16/2020 (Permalink)

SERVPRO® of Southeast El Paso/Butterfield is excited to announce that we are now able to text with our future and current customers!

If you are experiencing any issues from water, fire, mold, and everything in between, send us a message!

We are able to open new jobs, as well as answer any questions about existing jobs through our new messaging service.

What you can expect from this service: 

  • Lightning-fast response time to questions or claims.
  • Improved customer service.
  • Updates on when technicians will be arriving at your home or business.
  • An easier way to leave reviews after our service is done.
  • If you are a self-pay customer, an easier way to pay right through your phone.

Text us today at 915.234-2679

How Landscaping Can Help Minimize Flooding

9/4/2020 (Permalink)

With the unpredictable weather in Southeast El Paso/Butterfield by the time lunch rolls around after you have left for the day, your Texas home can be flooded in a moment’s notice. Switching up the landscaping outside of your home can help reduce flooding outside of your home that could potentially cause indoor flooding. Below are four tips to help plan ahead if a neighbor’s pool floods into your yard or there is a storm surge.

  1. Add Heavier Mulch - Lighter mulch can easily be picked up by water and clog your drains causing a backup of water. Heavier mulch can absorb more water as well as stay in place. Don’t forget to place mulch six inches from the siding of your home so it does not rot your home’s exterior. 
  2. Grow a Garden - Planting native plants and plants with high moisture tolerance will help prevent soil erosion and allow water to drain better. 
  3. Grade your Yard - Sloping the ground around your home will allow water to flow away from your home’s foundation.  
  4. Use Rain Barrels - Rain barrels collect rainwater from downspouts to redirect moisture away from your home. SERVPRO® Tip - use the collected water for both indoor and outdoor plants, or make a birdbath!


After taking measures to help reduce flooding in your yard always double-check your work. Excessive rain or dry spells can cause your landscaping to naturally change and consequently reverting your work. After extreme weather check to see how your drainage methods are doing and adjust accordingly. In the event your home does flood, SERVPRO® of Southeast El Paso / Butterfield is available 24/7 to help minimize damage and salvage the contents of your home.

Signs of a Water Damaged Ceiling

9/4/2020 (Permalink)

A water damaged ceiling is unsightly and dangerous. Before you can repair the ceiling you must locate the issue that is causing the water damage first. If you repair the ceiling without fixing any underlying issues you are asking for a repeat situation. If you plan to locate the source of the problem yourself, be sure to shut off the electricity and water flow in your home.

Telltale Signs of Water Damage

“Sweat” stains - 

If it looks like there is a darker shade of your paint on your ceiling, you most likely have the start of a water leak. This causes a sweat-like appearance on your ceiling and you should take action before it gets worse.

Water stains - 

Usually brown in color, water stains mean there is a leak or there was a leak. Regardless of how big or small, the water stain is, the leak should be located and stopped. Water stains will usually happen from a leaky roof, overflowing of sinks, tubs, and toilets on the second floor, and cracked pipes.

Ceiling Bubbles - 

If you notice your ceiling swelling or bubbling, there is a buildup of moisture in the drywall. If this is not taken care of the ceiling can collapse, causing a dangerous and messy situation. It may seem like a good idea to poke the bubble, but there can be more water than expected, so it is best to let the professionals take care of it. 

Mold Growth: 

If you see mold, you can be sure you have water damage, which is why it must be addressed immediately. Mold is extremely dangerous and within 48 hours it can grow and spread, to other parts of the home. 

While you wait for SERVPRO of Southeast El Paso/Butterfield to arrive to mitigate and restore your water damaged home, you can read our process for mitigation here.

COVID Proofing Your Southeast El Paso / Butterfield Business

9/4/2020 (Permalink)

Not every business gets the luxury of working from home during the COVID-19 Pandemic, especially if your business thrives on customers. Routine cleaning of your business is essential to limiting guests, and employees to exposure. Follow these tips to sanitize your space!

Start by educating workers, and developing policies for worker protection. This can include enforcing masks, and having a policy if workers start to feel ill. When cleaning your establishment, wear disposable gloves and start with plain soap and water and then use a disinfectant. Soap and water will reduce the number of germs and following with disinfectant will kill germs. Make sure to focus on high touch surfaces. These include but are not limited to: 

  • Tables
  • Doorknobs
  • Light switches 
  • Countertops
  • Handles
  • Desks
  • Phones
  • Keyboards
  • Toilets
  • Faucets
  • Sinks

If an employee or customer has tested positive for COVID-19 it is best to let the professionals take care of the sanitizing. SERVPRO® of Southeast El Paso / Butterfield offers a defensive pathogen cleaning program, that goes way beyond standard janitorial cleaning practices. We will tailor the program based on the need of your facility and use an EPA- Approved Hospital-Grade solution to decontaminate. Once completed you can be sure your business is Certified: SERVPRO® Cleaned. You will get a Certified: SERVPRO® Cleaned shield to place in your front window to let employees and customers know your business is committed to keeping everyone safe and comfortable.


If you are interested in our commercial cleaning services or want to learn more about our Certified: SERVPRO® Cleaned program, contact us

Why Choose SERVPRO of Southeast El Paso/Butterfield for Residential or Commercial Water Damage

9/4/2020 (Permalink)

SERVPRO of Southeast El Paso / Butterfield knows that one of the risks that local residents deal with is water damage related to storms and disasters. While many of the homes in the area do their best to make sure preventative measures are in place, no precaution is ever foolproof.

Whether the flooding comes from a natural disaster, busted pipe, or leaking washing machine, it is crucial to act fast to prevent significant damage to your home’s structure, your home’s contents, and prevent the start of mold growth.

SERVPRO of Southeast El Paso/Butterfield is a 24/7/365 business. This means that our team of pros are available outside of normal business hours to be there for when you need us. Our technicians get trained in the highest standard of water damage restoration with the best equipment on the market to be able to make your home “Like it never even happened.” 

At SERVPRO of Southeast El Paso/Butterfield water damage mitigation is only a small piece of the puzzle. We also offer fire and mold damage control as well as state of the art cleaning. Our emergency response team is available 24/7 at (915) 234-2679 for any of your home or commercial property needs.

Why Customer Service is SERVPRO® of Southeast El Paso/Butterfield's #1 Concern

9/3/2020 (Permalink)

If you listed all the restoration companies in your area you would see many similarities. They all have a crew, vehicles, equipment, and technology, but what sets SERVPRO® of Southeast El Paso/Butterfield apart is our great customer service!

SERVPRO® of Southeast El Paso/Butterfield understands that when a customer calls us, their home or business is in trouble. Once we start a job we want all of our customers to feel confident in our services and team. 

No matter how big or small the job is, our team members will arrive on-time with confidence and explain the entire process to our customers and answer any questions they may have to ease the stress that was caused by fire, water, or mold. SERVPRO understands your time is valuable and every second matters when it comes to restoration. 

At SERVPRO® of Southeast El Paso/Butterfield, we also strive to be polite, compassionate and show care to both the issue at hand and your property. Asking permission is our number one way of ensuring we do not overstep in our client’s homes or places of business. Our team members are trained to never enter a room or touch items unless we have confirmation that we are allowed to do so. We want all clients to be able to trust our team while on their property. Once the job is complete we will leave your property "Like it never even happened."

To see the SERVPRO® difference call us at 915.234.2679 and if you have experienced our great customer service leave us a review here

How to Use Technology During a Natural Disaster

9/3/2020 (Permalink)

Technology can cause stress and sometimes is more of a burden than helpful. However, in the case of emergencies such as natural disasters, it can be extremely helpful for keeping you updated and letting friends and family know where you are. You more than likely already have the technology in your home to keep you and your family safe during a disaster, so follow these tips to use it effectively!

Remember, always be sure to keep portable charges ready in your emergency kit so you can always access your technology when you need it most.

Social Media for News

Using social media is a great way to get up-to-date news straight to your smartphone. Almost all local and national government has social media pages that are updated regularly, especially during a natural disaster. 

Mark Yourself Safe

Another way to use social media is to mark yourself safe. Facebook offers a feature called Safety Check that allows you to mark yourself safe if you are in the area of a dangerous situation. Marking yourself safe lets friends and family know that although you are in the area of disaster, you are safe. The Red Cross offers a similar feature called Safe & Well which is both an app and website where you can mark yourself as safe for friends and family. 

Use Online Storage

Services like Google Drive and DropBox are a great way to store personal information online in a safe manner. Keeping copies of identification cards, passports, insurance policies, medical records, and pet information is important if your documents get lost in a disaster or you forget them when you are evacuating. You can also access DropBox and Google drive on any computer or phone, just make sure you remember your password!

Create an Emergency READY Profile

SERVPRO® of Southeast El Paso / Butterfield  offers an Emergency Ready Profile or ERP for free. Creating an ERP will help prepare your property or business in the event of a disaster.  Creating this profile will help prevent interruption by having an immediate plan of action and setting SERVPRO® of  Southeast El Paso / Butterfield as your main point of contact in the case of an emergency. We will have all the information on file needed to make sure mitigation and restoration go smoothly. 

SERVPRO® of Southeast El Paso / Butterfield should be your first choice for any residential or commercial restoration due to our experience and 24/7/365 service. Contact us today if you are interested in signing up for an ERP or have questions or concerns about a recent property disaster. 

Creating Comprehensive Fire Evacuation Plans for Staff | SERVPRO® of Southeast El Paso/Butterfield

7/16/2020 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Southeast El Paso/Butterfield specializes in commercial fire restoration

If you are a business owner, you likely have plenty of long-term plans for your business in the works—but have you considered how a fire could derail them? Fires in the workplace are quite common, so including a fire preparedness plan is a wise choice for the owner of any establishment.

Oftentimes, starting a fire preparedness plan will be the biggest challenge of the whole process, so we always suggest that owners begin with the biggest safety concerns first—namely, getting themselves and their employees to safety in the event of a fire. Hosting fire evacuation drills is the best place to start so everyone can have the know-how to escape quickly and calmly.

Getting Employees to Safety in the Event of a Fire

Consult with your local fire officials. You can find so many tips regarding fire safety online, but do not forget about making use of the local resources you have at hand. You can typically get in touch with your nearest fire department and have them visit to provide personalized recommendations regarding your evacuation route options and preparedness plans.

Communicate and mark fire evacuation routes. Once you have decided what the best escape routes are, make sure they are clearly marked. Talk with your staff regarding your plans for a future drill so they know to be alert and what will be expected of them throughout the process.

Have fire drills frequently. While it may seem frustrating to take time out of everyone’s day to have a fire drill on a regular basis, safety is the most important thing when it comes to operating a business. Many businesses simply do a 30-minute drill quarterly, including the actual evacuation and a post-drill roundup to address any questions or concerns.

Run different fire scenarios. With all the ways a fire can start, it is important to have comprehensive evacuation planning in place to account for this. Run through a different mock scenario with every drill—perhaps one has a fire originating in the kitchen, while another has it originating in the supply closet. This way your staff can get used to making decisions quickly regarding what exits and evacuation pathways to take.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Quick Tips for Storm Safety Anywhere You Go | SERVPRO® of Southeast El Paso/Butterfield

7/16/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Southeast El Paso/Butterfield is available 24/7 and ready to assist you with any storm damage.

Summertime is a great time to enjoy the great outdoors, but when sudden storms pop up, staying safe is of paramount importance. Thunderstorms may come and go quickly, but while they are in the area, they can cause a concerning amount of damage.

While the safest place to be during a storm is at home, if a sudden storm pops up when you are away, here are some practical tips for safety.

Practical Tips for Staying Safe From Sudden Storms

Know your options for shelter. When you are made aware of a severe weather scenario and are safely at home, remaining there is the best thing you can do so you can wait out the storm. However, this is a luxury that will not always be present. If you are caught out in a storm, you can shelter in your car as long as you can pull over safely and cut off your engine.

Practice electrical safety. A lightning strike can hurt a structure in many ways, but the most common way is via a power surge. As the lightning travels through the home’s electrical system, the wires will become overwhelmed with charge and transfer that to anything plugged into an outlet. If you can, go through the area you are in and unplug everything before a storm. In general, it is best to also have surge protectors throughout your home and office.

Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around metal, it creates a great structure—but also causes a concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

Stay indoors for at least 30 minutes. If you are out enjoying the day when a storm rolls in, make sure you are not rushing back out too soon and putting yourself in danger. Lightning strikes can travel tremendous distances, causing officials to urge people to stay inside for at least half an hour after the last clap of thunder.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Have an Action Plan for the Fire Recovery Process | SERVPRO® of Southeast El Paso/Butterfield

6/22/2020 (Permalink)

woman with hands covering face upset with burnt house in background If your home is damaged in a house fire, SERVPRO of Southeast El Paso/Butterfield is here to help. Contact us for any fire restoration needs.

If you are only going to do one element of fire preparedness, you should certainly plan your home’s evacuation routes and do regular drills with your family. However, we recommend taking it a step further and making sure you are prepared for the aftermath, as well.

The recovery and restoration process following a fire can be extremely stressful, but knowing how to handle it can go a long way in reducing your feelings of overwhelm and frustration.

Make Sure You Are Prepared for the Aftermath of a Fire

Prepare yourself for what to expect. While all fires will cause unique sets of damage to your home that are impossible to predict, understanding a general idea of what fire damage entails can go a long way. Not only will there be charred spots that have come into contact with flames, but smoke and soot damage can become widespread as it travels through the air of the home.

Wait to enter your home. Safety always comes first for any emergency action plan, even in the aftermath of a disaster. Always confer with officials regarding when it is safe to go back inside your home, and follow their guidelines for re-entry when you do. Fires can cause hidden structural damage that can be extremely hazardous if you are not aware of them.

Contact your insurance company. You will want to prioritize filing your fire damage claim as quickly as possible so you can receive compensation for the damages caused. Every insurance company is different in how they handle this, so contact yours quickly so there is no confusion about the process.

Document the damages. Staying organized is key to making sure nothing falls through the cracks, especially when it comes to keeping track of your belongings. Create a detailed inventory list so you know exactly what has been impacted by a fire, and be sure to take plenty of photos in case your insurance agent requests them for your claim.

Contact your restoration company. Prioritizing your emotional and mental well-being after a house fire is important to the healing process, and when you do not have to worry about restoration, that is much easier to do. Work with a company that you can put your faith into so you can gain peace of mind that your home is being restored well.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Preparing Ahead of Time for Severe Weather | SERVPRO® of Southeast El Paso/Butterfield

6/22/2020 (Permalink)

person on a white tablet using weather alert app If your home has been impacted by storm damage, SERVPRO of Southeast El Paso/Butterfield will respond quickly to assist in any repairs.

Though it is true that storms can be a routine occurrence, that does not mean that they are anything to be taken lightly. Any storm that has thunder and lightning also has the potential to cause severe damages in the way of hail, lightning strikes and high winds.

That is why it is vital to pay attention to weather forecasts and make sure you are prepared ahead of time. Understand what weather alerts mean, obtain emergency equipment and find a trustworthy way to receive weather updates so you can be certain you are ready.

Understand What Weather Alerts Mean

The issuing of weather alerts is something that officials do not take lightly, so it is something that everyone should take seriously by understanding how to react. When a thunderstorm watch is issued, the best thing to do is to stay alert and aware. A storm could develop but is not currently in the area. When it is upgraded to a thunderstorm warning is when you should seek shelter and tune into your weather radio for pertinent updates.

Obtain Emergency Equipment

It is always a good idea to make sure you have emergency equipment in your home, especially if you may find yourself in the path of severe weather. Flashlights, extra power sources, nonperishable food and plenty of water are all good things to keep, in addition to a first-aid kit. These should be stored wherever your home’s safest area is—generally a spot away from windows with few external walls.

Find a Trustworthy Way to Receive Weather Updates

Though our phones are our one-stop source for most pieces of news and weather, they are not the most reliable source during a storm. Because power can go out and cell reception can falter, a weather radio is a much more reliable choice for getting updates during severe weather. Make sure the model you use can be manually or battery-powered so you do not have to worry about any last-minute outages.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Do You Have A Funky Smell In Your Condo?

2/13/2020 (Permalink)

Woman holding her nose Get rid of those funky smells and call Get rid of those funky smells and call SERVPRO® of El Paso/Butterfield (915)-234-2679

Do you have a new tenant moving in, but can't get rid of a funky smell? Well have no fear, SERVPRO® of El Paso/Butterfield is here! 

You may be dealing with some unpleasant odors in your condo. Funky smells from pets, foods, cigarette smoke or just plain old grime can make life in a small-sized living space truly unbearable. As renovation and home repair experts, here at SERVPRO® of El Paso/Butterfield we have a lot of experience in handling interior odor situations. Today, we would like to list some tips for you that can help you when deodorizing your condominium. 

  • Clean every surface, including behind your refrigerator and stove, and consider replacing your shower liner, bed linens, and mattress pad, too. Pantries and vanities can often hold old food and products that emit smells due to their age, so purging these items can really help. 
  • Make sure you clean fabrics like drapes, throw pillows, and zippered upholstery according to their cleaning instructions. Any rugs or carpeting should be professionally cleaned for a fresh start. SERVPRO® of El Paso/Butterfield employs all the necessary equipment for deep carpet-cleaning. 
  • A fresh coat of paint can also go a long way toward making your condominium smell and feel like new. Clean and flat neutral colors will make your condo seem larger, as well.
  • Pet odor has become the most common problem stinking up people’s homes, and has actually surpassed cigarette smoke! People smoke in their homes less often these days because they don’t want their furniture to soak in the smell. Smoke-free condominiums have a premium over smokers’ units, so your property manager will really appreciate your choice to smoke outside, too. When it comes to your pets, make sure they are using the proper facilities for their needs, and make sure to empty the litter box daily to help deodorize your condominium. 

In a smoker’s residence, there can be instances where the smell becomes so entrenched that the sheetrock of walls has to be redone to avoid the home being completely devalued. If that is a possibility in your case, SERVPRO® of El Paso/Butterfield can help you to deodorize your condominium. We specialize in carpet cleaning and large scale cleanups.

Is Your Business Properly Prepared?

2/13/2020 (Permalink)

Don’t be one of the 60% of businesses to not have a formal emergency response plan.

When a disaster strikes the time to prepare has passed. Roughly 80% of businesses are likely to go out of business if they do not recover after a disaster within a months’ time, and 50% of businesses never reopen. The best way to protect your company is to have a solid game plan. Is your business prepared for a natural disaster to hit?

Well you are in luck; SERVPRO® of El Paso/Butterfield is here to help! We have been working with local business to ensure that they will not fall victim to these statistics.

SERVPRO® has an amazing program called the EMERGENCY READY PROFILE. This program aids property managers and owners, both residential and commercial to be prepared for a disaster to hit.

We will walk you step by step to help you put together an EMERGENCY READY PROFILE. We will help you identify and label utility shut-off locations, identify local utility contact information, identify local emergency contact information such as fire, police, and hospital contacts, and establish main internal contacts for purposes of employee safety and emergency work authorization.

For more information please contact SERVPRO® of El Paso/Butterfield (915)-234-2679. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened."

Water Strikes Fast But So Do We!

2/11/2020 (Permalink)

Flooded room with rubber duck SERVPRO® of Southeast El Paso/Butterfield removing standing water first priority when beginning the water damage restoration process.

SERVPRO® of Southeast El Paso/Butterfield to Contact Us Immediately Upon Discovering a Water Leak for Fast Mitigation

Sometimes water emergencies are splashy affairs, with dramatic breaks in water mains or flooding from appliances in your  home. More frequently seemingly minor leaks or loose connections in plumbing slowly create severe water damage scenarios. The skilled water damage technicians on our crews know how to mitigate the loss no matter what the cause.

When plumbing fails in a residence, the resulting water damage can be a build up of days, weeks, or years of obscured drips or seepage. The compromised pipes and fixtures and the resultant damage may remain hidden for a time, but eventually, the harm done makes itself known. Drywall crumbles, flooring warps or buckles, and microbial growth can become evident. Our highly-qualified water damage restoration experts employ effective strategies mastered in IICRC courses to reverse and resolve the problems.
 
Assessment of the damage is the first task undertaken. Water can take unexpected paths, and SERVPRO® of Southeast El Paso/Butterfield crews investigate the evidence observable thoroughly so that we address all the aspects of the incursions. If necessary, we remove sections of drywall or pull off the kick plates beneath cabinets to expose the damage. Our employees employ moisture meters and infrared scanning devices to scope out the area, including locating hidden caches of water that collected between walls, under floors, and above ceilings.
 
We operate powerful wet vacuums to extract the water puddled or soaked into porous furnishings like carpeting or upholstery. Then we use the moisture baselines measure by electronic meters to determine drying goals aimed at reducing moisture to normal levels in structural components and fixtures.SERVPRO® of Southeast El Paso/Butterfield crew members position air movers and dehumidifiers to achieve the drying goals, adding heat to create the balance needed to move moisture out of saturated items.
 
Throughout the water damage mitigation process SERVPRO® of Southeast El Paso/Butterfield technicians are on the lookout for secondary issues such as microbial growth. Water intrusions that exist more than 24 to 48 hours provide mold spores the fuel needed to grow and multiply into full-blown colonies, often hidden with the slow leaks.
 
Of course, we also arrange for repair or replacement of the plumbing fittings that were the source of the water damage. SERVPRO® of Southeast El Paso/Butterfield recommends inspection of pipes on a regular basis to ensure no further water damage in your home.
 
SERVPRO® of Southeast El Paso/Butterfield offers full-service water damage mitigation, including water removal and structural drying. Call us at: (915)-234-2679 as soon as the water incursion is noted for an experienced production team member to conduct an assessment.

Fire Prevention Safety Tips

2/11/2020 (Permalink)

Heater For more fire prevention tips, or if a fire does occur in your home call SERVPRO® of Southeast El Paso/Butterfield

As the temperature drops throughout El Paso, we find ourselves staying bundled up and inside  warm and cozy in our homes. However, this is also the time of year when people start to bring out extra sources of heat to warm their home. The U.S. Fire Administration (USFA) gives us a list of other heat sources available, as well as how to stay safe this winter while using them.

  • Space heater
    • Keep anything that can burn or catch fire at least three feet away at all times.
    • Buy a space heater that has an automatic power-off, especially for if the heater tips over accidentally.
    • Do not keep the heater on when unattended or while sleeping.
    • Plug the heater directly into an outlet instead of using an extension cord or power strip.
  • Fireplace
    • Do not burn paper in your fireplace. This can cause small, burning particles to fly into the living area.
    • Keep a screen in front of your fireplace to prevent embers from flying out into the living space.
    • Never leave a fire unattended while sleeping or when out of the house.
    • When cleaning out the ashes from the fireplace, make sure to dispose of them in a metal can with a lid that’s at least three feet away from your Nashville home.
  • Wood-burning stove
    • The wood-burning stove is treated much like a fireplace with the same rules that apply, but with a wood-burning stove, there is also the chimney that comes into play.
    • Have your chimney inspected and cleaned at least once a year by a professional.

Put Your Mind At Ease and Call The Professionals of El Paso/Butterfield

2/11/2020 (Permalink)

Flooded hallway If you are dealing with water intrusion in your home, contact El Paso/Butterfield (915)-234-2679

Performing a water cleanup in El Paso takes much than just a large Water-Vac and a push broom, however. SERVPRO® teams have to identify the category of water that floods a home to determine the cleaning method and what precautions they need to take to keep our technicians and the homeowner safe. 

 
Category One is Clean Water. It does not contain waste products. Burst pipes, leaking faucets, and some failing appliances are the usual sources of clean water. Natural disasters can damage roofs and expose homes to rain and snow. This category presents minimal health risks during removal and requires no special requirements for cleanup. If the water flowed over the soil before entering the home, however, it is not considered clean water. As a caveat, if rainwater intruding through the attic soaks through insulation and items, it is not clean water. 
 
Category Two is Gray Water. It is water that was used but does not contain human waste. This category includes water from an overflowing washer that drops detergent-filled water on the floor. An overflowing toilet with no solid waste also is included in this category. Gray water is not a vector for spreading disease, but people can become sick by touching it, drinking it, or walking through it without protective footwear. Carpet soaked in gray water needs thorough cleaning for restoration and furniture needs to be sprayed or wiped down with an anti-bacterial cleaner. 
 
Category Three is Black Water. This unsanitary water often contains human waste and presents a health threat to anyone who comes in contact with it. SERVPRO® technicians wear protective gear while removing it from each home. Before starting removal, our teams also spray the surfaces with anti-bacterial and anti-fungal cleaners to reduce the risk. They treat all floodwater as black water since it is impossible to know what it traveled through before it entered a home. Team leaders dispose of carpets soaked in Black Water and only recommend attempting to clean high-value rugs since technicians can lift them from the floor and soaked them in a biocide solution that kills all living organisms. 

If you have any concerns or experience water damage yourself call us at (915)-234-2679

GOT MOLD?

2/11/2020 (Permalink)

Mold spores photo with SERVPRO® logo Call El Paso/Butterfield to solve any of your Mold issues! (915)-234-2679

Are you wondering if you really have to worry if you can get mold in the winter?

Turning up the heater in the colder months will keep you cozy and warm. However, did you know that this very warmth also creates the perfect environment for a colony of mold? These infestations are both unsightly and unhealthy and can make life truly miserable for those who have allergies to these organisms. A mold colony can also spread quickly and secretly within your walls, compromising their strength and making your home or business unsafe. Mold and mildew, have recognizable differences. Mildew has a flat surface and will appear powdery. It begins growing with white coloration and will become yellow, brown, or black over time, while mold can be a wide range of colors and will have a fluffy appearance. The spores for both are everywhere, even in the air we breathe, and their risk increases when winter arrives since mold and mildew would much rather be where it’s warm when it’s cold outside (just like us).

Here are some tips for mold prevention this winter:

  • Mold and mildew feed on any organic material. Old food, the rug on your kitchen floor, or wooden cupboards - it’s all fair game for these organisms. Make sure surfaces are kept clean and dry and don’t allow food to sit out and become moist and warm.
  • Moisture condenses when it comes into contact with a colder area, so you will most likely see mold or mildew on tile grout, windowsills, and baseboards during the colder months. Taking care of leaks and areas that collect water right away will be a big help in keeping mold from becoming part of the family.
  • Once a colony establishes itself you can’t ever get rid of it completely. Once the moisture, warmth, and food it needs are reintroduced it will simply start to grow again.
  • Windows, exterior doorways, skylights, and indoor plumbing that are not properly sealed will produce conditions that are attractive to mold colonies. 
  • Keeping the air dry in kitchens, laundries, and bathrooms will be a big help when it comes to preventing mold this winter. Running these fans during times when the air is moist will do wonders. You can also use dehumidifiers in your home to prevent mold from establishing itself; follow the established recommendations for keeping your home at the proper level of humidity for this purpose. 

Rest assured you actually don’t have to worry about mold in the winter, if you take the proper steps to prevent it from colonizing.

If you have any concerns or suspect mold growth callEl Paso/Butterfield, and allow us to put your mind to ease and solve your issue. 

Don't Let Soot Settle In Your Home

2/11/2020 (Permalink)

Kitchen fire Call SERVPRO® of El Paso/Butterfield for any of your soot removal needs! (915)-234-2679

The time to act on fire damage restoration is unfortunately right after the disaster happens. At the time of the devastating incident, many people are not in the right state of mind to act quickly and get the area cleaned up and restored. This is where companies, such as El Paso/Butterfield, come into play and help take care of the damage that has been done. According to the Institute of Inspection, Cleaning and Restoration Certification, delays in fire damage clean up can have serious consequences. Acidic soot residue can cause permanent damage to areas of the household over time.

Within minutes of the fire being extinguished: The residue can cause a discoloration to materials such as, plastic, marble and alabaster.

Within hours: The acidic soot residue can cause permanent discoloration or yellowing of furniture in the household, such as bath fixtures, countertops and unpolished metals.

Within days: Walls and flooring can start to be affected. The soot will cause discoloration of walls and corrosion of metals throughout the home. Flooring that is made out of vinyl or wood must be replaced or refinished and any clothing or upholstery will most likely be permanently stained.

Within weeks: Carpet can become unsalvageable and objects such as silver-plated fixtures, glass, crystal or china will become etched due to the long exposure to the residue.

Although the restoration process can be done with extensive vacuuming and cleanup, it is a process that sometimes requires the proper equipment and time to get the job done. Restoration companies have the equipment to help save you hundreds of dollars in valuables and time to get the job done effectively and efficiently. With the proper tools, there is more chance for the removal of stains, damage and odor removal to take, leaving you with less of a headache and salvaged items.

Say Goodbye To Funky Smells In Your Restaurant!

2/10/2020 (Permalink)

Women holding her nose Call SERVPRO® of Southeast El Paso/Butterfield to fight those odors! 915-234-2679

Does your El Paso restaurant smell like a bad recipe? Do you have customers come into your place and wrinkle their nose? Or they walk in and then leave without ordering anything. You know you’re in need of odor removal when customers suddenly lose their appetite when entering your restaurant. We know it’s not a pleasant topic, but it’s one we, at SERVPRO® of Southeast El Paso/Butterfield, have experience correcting! So, how can we help you with your odor problems? 

Here are some ways SERVPRO® of Southeast El Paso/Butterfield will get your restaurant sweet-smelling once again:

Deep Cleaning

Sometimes you need a bit more than the everyday cleaning job your staff does. Just like we do deep cleaning a couple times a year in our homes, it is essential to have this done in our restaurants as well. Restaurants enjoy a thorough cleaning of the floors, drapes, blinds, carpeting, and upholstery. Food smells can become trapped El Paso has specialty cleaning services to ensure your restaurant gets deep cleaned.

Deodorization

Not only does your El Paso restaurant need a deep cleaning, but it needs an odor removal process using deodorization. Our staff is trained to discover what is causing the odors. This is an important first step in eliminating the odors. Once our staff knows where the smell is emanating from, then we can use the proper formula to remove it. We have several different deodorizing formulas created to get to the source of the bad smells. Odor removal is not just about hiding or covering up offending smells, but it’s essential to go to the root of the problem and neutralize it.

Inspect for mold

Mold is one thing that not only leaves a musty odor, but it has a negative impact on your health. That’s why it’s so important to determine if mold is the culprit and, if so, to begin action right away to combat it. We have tools and equipment that help us determine if there is a mold problem. It doesn’t take much for mold to develop and then spread. If you suspect mold, we will discover the source and work to isolate, then eliminate it.

At SERVPRO® of Southeast El Paso/Butterfield, we make cleaning and restoration our expertise. We train and educate our staff to combat stinky smells wherever they may be. 

Trust the Fire Heroes of SERVPRO® of Southeast El Paso/Butterfield

2/10/2020 (Permalink)

SERVPRO® house logo with fire flames Trust the professionals of SERVPRO® of Southeast El Paso/Butterfield to restore your home! to restore your home!

SERVPRO® of Southeast El Paso/Butterfield Can Help Make the Fire Damage Restoration Process Easier on You

Fires are not entirely uncommon to El Paso homes, but each one presents a unique look at the same kinds of effects for professional restorers. Finding a way to overcome the specific issues that make comfortable living a challenge in your home is a hurdle for any restorer to overcome, and much of that comes with going the extra mile for the customers and clients. One way of doing this is keeping an open dialogue with the homeowner to ensure that needs and milestones are getting met throughout the restoration process.

While you might not ever get prepared for fire damages to your  residence, SERVPRO® of Southeast El Paso/Butterfield is always here to help you through every piece of restoring the house back to preloss conditions. As was mentioned above, our team works hard to keep an open dialogue with every customer and client we serve to ensure that things are getting done to their specific specs and expectations, addressing the most pressing and property damaging elements before other restoration tasks occur.

Another step forward towards making your life a little more comfortable through this challenging time is our ability to work directly with insurance adjusters for your home to coordinate the work needing to get completed with the claim getting filed. Ultimately, our goal is to make this process as streamlined as possible for you, as this time in your life is trying enough as it is. It is also beneficial to have experts in the restoration field negotiate this battle for you in getting your claim pushed through because we have a credible reputation as a leading company in this niche of business.

While fire damages might occur in different ways from house to house in the area, fighting their effects and getting the fire damage restoration process does not have to be a drawn out and involved ordeal. Trust the experienced technicians we have at SERVPRO® of Southeast El Paso/Butterfield to help you clean up the mess and get your house back to the way it should be. We can be reached anytime at 915-234-2679

Our SERVPRO® of Southeast El Paso/Butterfield New Rapid Response Team Can Help You With Storm Damage In Your Property

2/10/2020 (Permalink)

SERVPRO® house logo with lighting bolts Let us make your storm damage "Like it never even happened."

Our SERVPRO® of Southeast El Paso/Butterfield Rapid Response Team Can Help You With Storm Damage In Your Property

Even though storm season is wrapping up, a nearby road overflow can cause significant issues in the ground levels of your property. Heavy rainfall results in sewer systems backing up and overflowing with contaminated Black Water. Due to the potentially harmful effects of Black Water, it is essential to hire a professional, qualified technician to help repair and restore your property safely. Indeed, many of your possessions can be salvaged by using professional cleaning equipment promptly.

Where there is Flood Damage in SERVPRO® of Southeast El Paso/Butterfield homes, the likelihood of contaminants being spread around the home is high. In the circumstances, it is not uncommon for our technicians to wear Hazmat suits to protect themselves from pathogens during the cleanup operation. We may also have to remove sections of drywall to clean in and behind walls, floors, and fittings. Left behind debris is not only odorous but have the potential to be harmful if not dealt with thoroughly.

For owners who find themselves in this position, it is only natural to immediately assume the worst, especially where personal possessions are concerned. Here at SERVPRO® of Southeast El Paso/Butterfield we always work with a restore over replace mentality. Unlike other providers, our services are geared toward salvaging as much as possible. We enable our technicians to achieve this by providing them with state-of-the-art cleaning equipment and technology.

We can assess items immediately on site to decide which possessions are salvageable and which need disposal. Generally speaking, porous materials absorb black water making them exceptionally difficult to clean; this could include your carpets or curtains. However, where they are valuable fabrics, we can send them to a specialized facility for mechanical cleaning using Esporta washing machines. These equipment are expensive because they are advanced. However, SERVPRO® of Southeast El Paso/Butterfield provides technicians with everything they need to restore items rather than replace them.

Floods are considerable emergencies which is why SERVPRO® of Southeast El Paso/Butterfield training involves a rapid-response unit as well as a 24-hour emergency call line. Our skilled specialists are local to the area and can reach you fast to help mitigate loss and reduce the risk of permanent damage.

In an emergency, contact SERVPRO® of Southeast El Paso/Butterfield at 915-234-2679 for immediate assistance.

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