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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

Weakening foundations: Unveiling the hidden structural damages beneath the surface of your West El Paso home.

1/26/2024 (Permalink)

Leaks Lead to Mold with rain on shingles. Rain hitting a possibly damaged room with the SERVPRO logo and text "Leaks Lead To Mold".

While storms bring immediate visible damage to West El Paso homes, one of the most concerning aspects is the hidden structural damage that can occur beneath the surface. Stormwater infiltration can weaken the foundation upon which your home stands, posing a significant risk to its stability and long-term integrity.

When excess water saturates the ground surrounding your home, it can seep into the foundation, causing soil erosion and compromising its structural support. Over time, this can lead to foundation settling, shifting, or even cracking, endangering the overall stability of the entire structure.

Furthermore, water-damaged foundations create an environment ripe for further deterioration. Moisture trapped within the foundation can contribute to the growth of mold and rot, further compromising its strength. The weakened foundation can affect the alignment of walls, floors, and even the roof, leading to a range of structural issues that require immediate attention.

At SERVPRO of West El Paso, we recognize the gravity of weakening foundations caused by water damage. Our skilled team conducts thorough inspections to assess the structural integrity of your home. We employ proven techniques to address foundation issues, such as drainage solutions, waterproofing strategies, and reinforcement methods. By addressing the hidden damage beneath the surface, we ensure that your home stands on a solid foundation, ready to weather future storms with resilience.

Telltale Signs That Water Has Entered Your Walls.

1/20/2024 (Permalink)

SERVPRO Van on the way to a job SERVPRO Van with "Faster to any Disaster" on the back.

Most times, it is easy to tell when you are dealing with water damage that has managed to spill into the wall of your Southeast El Paso/Butterfield home. Some of the identifiable signs of wall water damage include:

Wallpaper or paint starts peeling

One of the most obvious signs that there is water behind your wall is you notice that your wallpaper or paints have started peeling. This often happens when your sheetrock has absorbed too much water. Other related signs pointing to wall water damage are flaking paints or the opening of a wallpaper at the seams.

Mold growth

Mold typically grows in areas that have excess moisture such as bathrooms, kitchens, or basements. But if you notice mold growing on walls, especially in areas distant from plumbing fixtures, there are chances there is moisture trapped behind your walls.

But unlike peeling or flaking of wallpapers and paint which may take days to show, mold growth takes between 24 and 48 hours to grow on your wall if there is too much moisture.

Warping

Have you noticed warping around your house? It may be time to look around the house for possible water damage to your wall. Oftentimes, warping occurs when there is too much water trapped in the sheetrock behind your walls. That said, warping on the wall is a strong indicator that there is water penetration somewhere in the house.

Musty smell

When excess water or moisture is trapped in materials such as drywall, wood, or plasterboard, it can cause moldy and musty odor. As mentioned earlier, wall cavities with trapped moisture are a breeding ground for mold, which comes with an unpleasant smell.

Therefore, if you perceive a strong odor coming from your walls, that could be a sign that water has penetrated your wall.

Visible stains around the wall

Another prominent sign of water accumulating in the drywall is noticeable staining around the wall. If the stains continue to expand, it is an indicator that there is a hidden plumbing failure in your home. 

If you suspect that you have water damage in your home, call the professionals at SERVPRO of Southeast El Paso/Butterfield today!

Why Is Drywall Removed After a Water Loss?

1/20/2024 (Permalink)

Empty room with new sheetrock installation. A room that has had all of its drywall removed and then replaced and taped off due to a water loss.

Why does drywall need to be removed and not dried after a water loss?

In most cases, drywall can be dried within 3 to 5 days when drying equipment is placed by a restoration company.  However, in some cases, the drywall will require removal due to certain circumstances during water damage.  

  • If drywall is affected by "grey or black water" that carries contaminates- The drywall will have to be removed and replaced. 
  • If drywall has wet insulation in the wall cavities, the drywall and insulation will have to be removed and replaced.  
  • If drywall has double layers, the Drywall's layers will have to be removed and replaced.
  • If drywall was not professionally dried and secondary damages occurred- The drywall will have to be removed and replaced.

Suffering from a water loss is never easy, but we are here to help minimize the impact it has on your family. Give your team at SERVPRO of Southeast El Paso/Butterfield a call 24/7 to see how we can help mitigate any water damage your home or business may experience!

Here Are 8 Reasons Why Your Toilet Might Be Leaking!

8/2/2023 (Permalink)

Bathroom overall shot Leaking toilet can cause damages.

We have all walked past the bathroom and hear the water running in the back of the toilet and either jiggled the handle or lifted the back to see if anything was obviously wrong.  Water leaking around your toilet can soak into the floor and beyond. It is important to take action if you see a puddle of water around the toilet bowl or even hear a slow drip somewhere behind the wall.


1. Tank is Cracked
While tanks and the bowls are pretty durable, they can get cracks. These often start with a small, hairline crack, but can get bigger. Toilets may get shifted or jarred and can get cracked in the back where you won’t notice them.


2. Worn Washers
There are two large bolts that keep the tank attached to the bowl, and two more that keep the toilet bolted to the floor. If the bolts or washers get stripped, rusted out, break, or wear out, they won’t be able to hold it all together.


3. Pipe Corrosion
There could be corrosion in your pipes because of age, impurities in the water, or heavy metals in your water. Rust will develop in the metallic portions of the toilet because of this corrosion.
Pipe corrosion can often cause a lot of damage because you often don’t know it is even there.


4. Float
The float is the hollow ball that floats on the surface of the water in your toilet tank. It can become unhooked, cracked, or it isn’t lined up properly, the fill valve may run too much, causing a leak. The chain may come off, or if it gets a crack, it can take on water and not work properly.


5. Faulty Supply Line
If there is any kind of damage to supply lines, it can put a major strain on your toilet. Sometimes, if the joints in a supply line come undone and break down, water starts to drip out. The rubber lining in a supply line can also start to leak after several years.


6. Worn-Out Fill Valve
The fill valve on the toilet can also wear down over time. This is often due to mineral deposits, but they can also rust. If enough builds up to warp the fill valve, it can stop working properly, preventing your toilet from shutting off and causing leakage.


7. Stuck or Worn-out Flapper
The flapper is that plug in the bottom of your tank. It releases the water when you flush. If it gets stuck, either open or closed, you have a problem. This can also happen if your handle is stuck.
If the flapper is stuck open, the fill valve will not shut off, so it will just keep running. If the flapper wears out, no longer fits properly, or gets a tear, then it will not be able to regulate the water in the tank.


8. Broken Connections
Your toilet has many different connectors that prevent water leaks. If any of these connections lose their seal, water may end up on your bathroom floor. You can check your toilet’s connections to see if there are any problems before they turn into leaks.


If you find you are dealing with a water loss from any of the above issues, call a plumber to address the leak. Once the leak is fixed SERVPRO of West El Paso is here to help! We can make sure the area is dry and help prevent further issues like microbial growth!

Revive and refresh: Transforming carpets and upholstery after water damage

6/20/2023 (Permalink)

Water damage can be a homeowner's worst nightmare, causing significant distress and financial burden. When water infiltrates your property, it severely threatens your carpets and upholstery. SERVPRO® of El Paso/Butterfield’s expertise in water damage restoration and flood removal allows us to revive your carpets and upholstery, ensuring they look their best again. We understand the significant impact water damage can have on these essential elements of your home or office. That's why we're here, ready to work diligently to restore them to their former glory.

Regarding carpet and upholstery services, we don't settle for anything less than outstanding results. Our goal is simple: to exceed your expectations and deliver top-notch restoration. Imagine stepping into a space with beautifully revitalized carpets and upholstery that enhance the overall ambiance. Our skills and commitment will turn that vision into a reality you can see and feel.

Our experienced technicians are equipped with advanced techniques and state-of-the-art equipment to handle water damage effectively. From minor incidents to major floods, we are prepared to tackle any challenge that comes our way. We conduct a thorough assessment to identify hidden damage and develop a customized restoration plan tailored to your needs. Every stain, every corner, and every trace of moisture is meticulously addressed to restore your carpets and upholstery with precision and efficiency.

The impact of different types of water damage on your carpets and upholstery

Understanding the different types of water damage and their specific impact is essential for effective restoration and preserving the integrity of your textiles. By gaining insight into these challenges, you can be better prepared to take swift and appropriate action to mitigate the damage and restore your precious materials to their former glory.

Water damage can originate from various sources, such as burst pipes, leaking appliances, natural disasters, or plumbing issues. Each type of water damage comes with its consequences and restoration requirements. Understanding these distinctions is vital to effectively minimize the potential harm to carpets and upholstery.

Clean water damage: The sneaky intruder

Clean water damage may sound harmless but don't be fooled by its innocuous name. It refers to water from a clean source, such as a broken supply line or a faucet. While it may not contain contaminants initially, prolonged exposure to carpets and upholstery can lead to severe consequences if not addressed promptly.

One of the primary risks of clean water damage is the potential for mold and mildew growth. Even though the water may be free of bacteria and other harmful substances, it provides an ideal breeding ground for these fungi when left unattended. Mold and mildew cause unpleasant odors and pose health hazards, triggering allergies and respiratory problems.

Additionally, clean water damage can result in structural damage over time. As the water seeps into the fibers of your carpets and upholstery, it weakens their structural integrity. This can lead to warping, buckling, and even rotting of the underlying materials. Furthermore, prolonged exposure to moisture can cause discoloration and staining, compromising the aesthetics of your textiles.

To mitigate the impact of clean water damage, it is crucial to act swiftly. SERVPRO of El Paso/Butterfield can ensure a thorough damage assessment and prompt implementation of the appropriate restoration techniques. Our expertise and specialized equipment will help extract the water, thoroughly dry the affected areas, and prevent the growth of mold and mildew.

Gray water damage: The unwanted guest

Gray water damage refers to water that contains some level of contamination, typically from sources like washing machines, dishwashers, or bathroom sinks. While not as severe as black water damage, gray water can still pose risks to your carpets and upholstery if left unaddressed.

One of the main concerns with gray water is the presence of microorganisms and bacteria. These contaminants can thrive in the moist environment created by the water damage and may lead to unpleasant odors and potential health issues for you and your family. Gray water can also contain traces of chemicals or detergents, further complicating the restoration process.

When gray water infiltrates your carpets and upholstery, it can quickly seep into the fibers and padding, making thorough removing and drying challenging. This can result in lingering moisture, promoting mold and mildew growth. These fungi damage your textiles and release spores into the air, compromising indoor air quality.

To effectively address gray water damage, it is crucial to enlist the assistance of professionals specializing in water damage restoration. SERVPRO of El Paso/Butterfield has the expertise and equipment to extract the contaminated water, sanitize the affected areas, and thoroughly dry your carpets and upholstery. Our prompt response and meticulous cleaning techniques will help minimize the risk of mold growth and restore the cleanliness and safety of your space.

Black water damage: The dreaded invader

Among the different types of water damage, black water is the most severe. It poses significant risks to carpets and upholstery. Black water typically comes from sewage backups, flooding, or water contaminated with harmful substances, such as chemicals, bacteria, and pathogens.

Dealing with black water damage requires utmost caution and immediate action due to the high level of contamination. The water may contain fecal matter, viruses, parasites, and other hazardous materials that pose serious health risks. Therefore, it is essential to prioritize your safety and seek professional assistance for the restoration process.

When black water infiltrates your carpets and upholstery, it deeply saturates the fibers and permeates into the underlying materials. This makes restoring and salvaging these textiles incredibly challenging without professional intervention. Also, harmful pathogens and bacteria can result in foul odors that persist even after removing the visible water.

SERVPRO of El Paso/Butterfield has the expertise and specialized equipment to handle black water damage effectively. Our team follows strict safety protocols and utilizes advanced cleaning and disinfection techniques to mitigate the risks associated with black water contamination. We understand the importance of thorough extraction, cleaning, and drying to prevent further damage and ensure your home's and its occupants' health and well-being.

Structural damage: Weakening the foundation

Water damage doesn't just affect your carpets and upholstery—it can also compromise the structural integrity of your property. When excess water infiltrates your home, it can seep into the walls, floors, and other structural components, causing significant damage over time.

One of the most concerning consequences of water damage is the weakening of the building's foundation. Prolonged exposure to water can lead to the deterioration of structural materials such as wood, drywall, and concrete. This can result in sagging floors, cracked walls, and even the shifting of the entire structure.

When the foundation of your property is compromised, it poses serious safety hazards and can lead to costly repairs. Structural damage not only affects the stability of your home but can also impact the functionality of your carpets and upholstery. Uneven floors and walls can cause carpets to buckle and upholstery to become misshapen or damaged.

It is crucial to address the underlying water issue promptly and effectively to address structural damage. SERVPRO of El Paso/Butterfield understands the importance of a comprehensive approach to water damage restoration. Our team will assess and mitigate the damage to your carpets and upholstery and employ strategies to identify and repair structural issues.

Mold and mildew growth: Silent intruders

At SERVPRO of El Paso/Butterfield, we understand the potential dangers of mold and mildew growth in properties affected by water damage. When excess moisture lingers in your carpets and upholstery, it creates the perfect breeding ground for these unwelcome intruders.

Mold and mildew can start growing within 24 to 48 hours of water damage, posing health risks and causing further damage to your textiles. These fungi thrive in dark, damp environments and can release airborne spores that may trigger allergies, respiratory issues, and other health problems.

Our team of professionals is equipped with the knowledge and tools to address mold and mildew growth effectively. We follow industry best practices and employ advanced techniques to identify and eliminate these harmful invaders from carpets and upholstery. Using specialized cleaning solutions and antimicrobial treatments, SERVPRO of El Paso/Butterfield can eradicate mold and mildew, preventing their regrowth and safeguarding indoor air quality. Our goal is to restore the appearance of your textiles and create a healthier environment for you and your family.

Stains and discoloration: Aesthetic damage

When water damage affects your carpets and upholstery, one of the visible and frustrating consequences is the occurrence of stains and discoloration. Whether from clean water, gray water, or black water, these types of damage can leave unsightly marks on your textiles.

Stains can vary in color and intensity, depending on the source of the water and the materials affected. Common culprits include mud, dirt, minerals, and other contaminants that can seep into the fibers of your carpets and upholstery. Over time, these stains can become more stubborn and difficult to remove, diminishing the overall appearance of your living spaces.

The discoloration is another common issue caused by water damage. It can manifest as faded patches or changes in the original color of your textiles. This can be particularly noticeable on lighter-colored materials, making your carpets and upholstery look worn, dingy, and unattractive.

At SERVPRO of El Paso/Butterfield, we understand the importance of restoring the aesthetic appeal of your home. Our team of experts utilizes advanced cleaning techniques and specialized products to treat stains and discoloration effectively. Through targeted spot treatments, deep cleaning, and color restoration methods, we can rejuvenate your carpets and upholstery, restoring them to their original beauty.




Measures SERVPRO of El Paso/Butterfield takes to ensure your upholstery looks like new

SERVPRO of El Paso/Butterfield aims to deliver top-notch services for your property, especially refurbishing your carpets and upholstery. The following are some of the expert measures we take to help you restore your carpets and upholstery to good shape post-water damage:

Assessing the damage: Understanding the scope

When restoring carpets and upholstery affected by water damage, a crucial first step is to conduct a comprehensive assessment of the extent of the damage. At SERVPRO of El Paso/Butterfield, we take this responsibility seriously, as it sets the foundation for an effective restoration plan. Our experienced technicians employ a meticulous approach to evaluate the affected areas, ensuring no detail goes unnoticed.

During the assessment, we thoroughly inspect the carpets and upholstery, examining the degree of water infiltration, the severity of stains or discoloration, and any potential structural issues. We use advanced tools and techniques to identify hidden moisture and determine the saturation level, as this can significantly impact the restoration process. By understanding the scope of the damage, we can develop a tailored plan that addresses the specific needs of your carpets and upholstery.

Our knowledgeable technicians leverage their expertise and training to assess the visible damage and any underlying issues that may have resulted from water intrusion. We can take proactive measures to prevent further damage and ensure a thorough restoration by identifying potential mold growth, structural weakening, or other secondary concerns. Through this detailed assessment process, we gain valuable insights that guide our restoration efforts, enabling us to deliver exceptional results and bring your carpets and upholstery back to life.

Water extraction: Removing moisture with precision

After assessing the damage and understanding the scope of the water intrusion, the next crucial step in restoring carpets and upholstery is efficient and precise moisture extraction. At SERVPRO of El Paso/Butterfield, we employ advanced water extraction techniques to remove excess moisture and prevent further damage effectively.

Our skilled technicians utilize powerful extraction equipment designed for carpet and upholstery restoration. These state-of-the-art machines allow us to extract water deep within the fibers, ensuring thorough and efficient removal. By swiftly and effectively eliminating moisture, we minimize the risk of mold growth, structural deterioration, and other potential long-term consequences.

We understand that time is of the essence when it comes to water damage restoration. That's why we prioritize a prompt response to your call for help. Our dedicated team is available 24/7, ready to mobilize and begin the water extraction as quickly as possible. With our expertise and efficient equipment, we diligently extract every drop of water from your carpets and upholstery, allowing them to dry faster and reducing the likelihood of further damage.

We closely monitor the progress and moisture levels throughout the water extraction process to ensure optimal results. Our technicians utilize specialized moisture detection tools to identify any hidden pockets of moisture that may have been missed during the initial assessment. By employing a meticulous and detail-oriented approach, we leave no room for residual moisture that could compromise the restoration process.

Deep cleaning and stain removal: Reviving your carpets and upholstery

Once the water extraction process is complete, the next step in our carpet and upholstery restoration services is deep cleaning and stain removal. At SERVPRO of El Paso/Butterfield, we understand that water damage often leaves behind stubborn stains, dirt, and odors that can compromise the appearance and hygiene of your carpets and upholstery. Our expert technicians are trained in advanced cleaning techniques to restore the beauty and freshness of your belongings effectively.

We meticulously treat your carpets and upholstery. We use professional-grade cleaning solutions and equipment to remove deep-seated dirt, grime, and stains. Our cleaning solutions are carefully selected to be tough on stains while gentle on the fibers, ensuring a thorough clean without causing any damage. We employ specialized techniques and tools to target specific problem areas, such as high-traffic zones or heavily stained spots, revitalizing your carpets and upholstery.

Our team is well-versed in various cleaning methods, including hot water extraction, dry cleaning, and encapsulation. Depending on the type of fabric, level of soiling, and the specific needs of your carpets and upholstery, we tailor our approach to deliver the best possible results. With our deep cleaning expertise, we can effectively eliminate tough stains, restore vibrant colors, and breathe new life into your carpets and upholstery.

In addition to removing visible stains, we also address odors that may have resulted from water damage. Our specialized cleaning solutions neutralize unpleasant odors, leaving your carpets and upholstery smelling fresh and clean. Whether it's musty odors from water intrusion or lingering pet smells, our team has the knowledge and tools to eliminate odors at their source, ensuring a healthier and more pleasant environment.

Odor elimination: Restoring freshness to your space

When water damage strikes, one of the common issues that homeowners face is lingering odors. These unpleasant smells can permeate your space and affect your home's overall comfort and cleanliness. At SERVPRO of El Paso/Butterfield, we understand the importance of restoring a fresh and inviting atmosphere, which is why our carpet and upholstery restoration services include effective odor-elimination techniques.

Our experienced technicians are equipped with advanced odor removal methods that target the source of the smell rather than just masking it temporarily. We employ a combination of professional-grade deodorizers and specialized equipment to neutralize odors at the molecular level. These robust solutions penetrate deep into your carpets and upholstery fibers, effectively eliminating unpleasant smells caused by water damage.

Whether it's the musty odor of damp carpets or the lingering scent of mildew, our team is skilled in identifying and treating various odors. We take a thorough approach, ensuring that no trace of scent remains. By using industry-leading techniques, we eliminate odors at their source, leaving your space smelling fresh and clean.

Our odor elimination process is safe and effective, utilizing environmentally friendly products free from harsh chemicals. Our odor elimination services address the root cause of unpleasant smells, restoring freshness to your space. Say goodbye to lingering odors and enjoy your home's clean, revitalized atmosphere again.

Drying and dehumidification: Achieving optimal moisture levels

After water damage, one of the critical steps in the restoration process is drying and dehumidification. Excess moisture can linger in your carpets and upholstery, leading to further damage and the growth of mold and mildew. At SERVPRO of El Paso/Butterfield, we prioritize efficient drying and dehumidification techniques to restore carpets and upholstery to optimal moisture levels.

Our skilled technicians utilize state-of-the-art equipment, including industrial-strength air movers and dehumidifiers, to expedite drying. These powerful tools work in tandem to remove moisture from the affected areas, ensuring that every nook and cranny is thoroughly dried. By creating a controlled airflow and reducing humidity levels, we prevent mold growth and minimize the risk of long-term damage.

We understand the importance of precision and thoroughness in drying and dehumidifying. Our team conducts regular moisture level assessments using specialized equipment to monitor the progress and ensure all affected areas have reached the desired moisture content. This meticulous approach guarantees that your carpets and upholstery are thoroughly dried, leaving no room for potential moisture-related issues.

With our expertise and advanced equipment, we can effectively restore your carpets and upholstery to their pre-damage condition. Our commitment to achieving optimal moisture levels not only prevents further damage but also helps preserve your belongings' longevity and integrity. Trust in SERVPRO of El Paso/Butterfield to provide efficient and effective drying and dehumidification services for your water-damaged carpets and upholstery.

By entrusting your restoration needs to us, you can have peace of mind knowing that our experienced technicians will employ the best techniques to achieve optimal moisture levels. We are dedicated to restoring the comfort and beauty of your home, ensuring that your carpets and upholstery are thoroughly dried and free from excess moisture. 

Final inspection and satisfaction guarantee: Our commitment to excellence

At SERVPRO of El Paso/Butterfield, we take great pride in delivering exceptional results and ensuring customer satisfaction. As part of our comprehensive carpet and upholstery restoration services, we conduct a thorough final inspection to ensure that every aspect of the restoration process has been completed to the highest standards.

Our experienced technicians perform a meticulous evaluation, examining every detail of the restored carpets and upholstery. We check for any remaining stains, lingering odors, or areas requiring further attention. This final inspection allows us to promptly identify and address potential issues, ensuring you receive the best possible outcome.

We strive to exceed your expectations, delivering superior results and a hassle-free experience. Our team goes the extra mile to ensure you are satisfied with restoring your carpets and upholstery. We believe that open communication and collaboration are vital to achieving this goal, so we work closely with you throughout the process, addressing your concerns and questions.

In addition to our meticulous final inspection, we back our services with a satisfaction guarantee. We stand behind the quality of our work and are committed to your happiness and peace of mind. If, for any reason, you are not completely satisfied with the results, we will work diligently to make it right. Your satisfaction is our top priority, and we will go above and beyond to ensure that you are delighted with the restoration of your carpets and upholstery.

About SERVPRO of El Paso/Butterfield

At SERVPRO of El Paso/Butterfield, we provide top-quality water damage restoration services for carpets and upholstery. Our team of highly trained professionals understands the unique challenges of water damage and is committed to restoring your precious textiles to their pre-damage condition. We utilize advanced techniques, state-of-the-art equipment, and eco-friendly solutions to deliver exceptional results and ensure your complete satisfaction.

With our expertise and industry-leading practices, we can tackle any type of water damage, from clean water to black water, addressing not only the visible damage but also the underlying issues that can compromise your textiles' structural integrity and cleanliness. We take a comprehensive approach, focusing on assessing the extent of the damage, extracting water, treating stains, eliminating odors, and restoring optimal conditions. We aim to bring new life to your carpets and upholstery, creating a fresh and inviting space for you and your loved ones.

When you choose SERVPRO of El Paso/Butterfield, you can have peace of mind knowing that you are partnering with a trusted leader in the industry. We are available 24/7, ready to respond swiftly to your water damage restoration needs. Our team is dedicated to providing prompt, reliable, and efficient services, minimizing disruption, and ensuring a seamless restoration process. Trust us to restore the beauty, cleanliness, and comfort of your carpets and upholstery, leaving you with a space you can enjoy.

Experience the exceptional service and expertise of SERVPRO of El Paso/Butterfield. Contact us today, and let us bring your water-damaged carpets and upholstery back to life.

SERVPRO of Southeast El Paso/Butterfield: Causes of hidden ceiling water damage and its prevention

6/15/2023 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield provides information on the steps to take if water damage is discovered.

Water damage can be a significant problem for homeowners in Central El Paso, TX. To prevent any long-term damage, it is crucial to be aware of the signs of hidden ceiling water damage and to know the steps to take if the damage is discovered. SERVPRO® of Southeast El Paso/Butterfield is here to help with all of your flood restoration needs.

Water damage is a common problem in homes and businesses across Central El Paso, TX. When left unchecked, it can cause serious damage to the building structure and furnishings. To prevent any long-term damage, it is essential to be aware of the signs of hidden ceiling water damage and to know the steps to take if the damage is discovered.

Signs of hidden ceiling water damage

There are several signs of hidden ceiling water damage that homeowners should be aware of:

  • Stains on the ceiling – Any discoloration or staining on your ceiling may be a sign of water damage.
  • Peeling or bubbling paint – Paint peeling or bubbling could indicate water damage.
  • Musty odors – A musty smell in your home could be a sign of hidden ceiling water damage.
  • Mold growth – Mold growth on your ceiling or walls could indicate hidden ceiling water damage.

Causes of hidden ceiling water damage

There are several causes of hidden ceiling water damage in Central El Paso:

  • Leaking pipes – Leaking pipes can cause hidden ceiling water damage if not addressed promptly.
  • Roof damage – Damaged roofs can leak water into the home, causing ceiling water damage.
  • Condensation – Condensation can also lead to ceiling water damage if it is not taken care of promptly.
  • Poor ventilation – Poor ventilation can cause condensation and hidden ceiling water damage.

Ways to prevent hidden ceiling water damage

There are several ways to prevent hidden ceiling water damage:

  • Regular inspections – Regularly inspecting your home for any signs of water damage can help you spot any problems before they become more serious.
  • Sealant application – Applying sealants to areas such as windows and doors can help prevent water from entering your home and causing ceiling water damage.
  • Adequate insulation installation – Adequately insulating your home can help prevent condensation and can help avoid hidden ceiling water damage.
  • Proper ventilation – Ensuring that your home is adequately ventilated can help keep condensation at bay and can help prevent hidden ceiling water damage.

Steps to Take if You Discover Hidden Ceiling Water Damage

If you discover hidden ceiling water damage in your home, there are several steps you should take:

  • Find the source of the water – Finding the source of the water is the first step in addressing ceiling water damage.
  • Clean and dry the affected area – Once you have found the source of the water, you should clean and dry the affected area to prevent any further damage.
  • Assess the extent of the damage – Once the area is dry, you should assess the extent of the damage to determine the best course of action.
  • Call a professional for restoration services – If the damage is extensive, you should call a professional for restoration services. SERVPRO of Southeast El Paso/Butterfield is here to help with all of your flood restoration needs.

SERVPRO of Southeast El Paso/Butterfield provides exceptional water damage restoration in Central El Paso, TX

Water damage can be a significant problem for homeowners in Central El Paso, TX. To prevent any long-term damage, it is crucial to be aware of the signs of hidden ceiling water damage and to know the steps to take if the damage is discovered. Regular inspections, sealant application, adequate insulation installation, and proper ventilation can help prevent hidden ceiling water damage. If damage is discovered, you should clean and dry the affected area, assess the extent of the damage, and call a professional for restoration services. SERVPRO of Southeast El Paso/Butterfield is here to help with all of your water damage restoration needs.

SERVPRO of Southeast El Paso: Errors to Steer Clear of While Restoring Water Damage

4/19/2023 (Permalink)

Blog Summary: In El Dorado East properties, SERVPRO of Southeast El Paso/Butterfield shares information through this blog about the typical errors to avoid when restoring water damage. 

Water damage restoration is a complex process that requires the expertise of a professional restoration company like SERVPRO of Southeast El Paso/Butterfield, serving El Dorado East, El Paso, TX. If you're experiencing water damage in your home or business, it's important to avoid common mistakes that can worsen the situation. This article will discuss common mistakes to avoid during water damage restoration.

Mistake #1: Waiting Too Long to Call a Professional

One of the most common mistakes homeowners and business owners make during water damage restoration is waiting too long to call a professional restoration company. Delaying the restoration process can cause the damage to worsen, leading to more costly repairs. It can also increase the risk of mold growth and other potential health hazards.

Solution: Contact SERVPRO of Southeast El Paso/Butterfield if you notice any signs of water damage. Their team of experts is available 24/7 to respond to any emergency water damage situation.

Mistake #2: Trying to Handle the Restoration Yourself

Another mistake people make during water damage restoration is trying to handle the restoration process themselves. While it may seem like a cost-effective solution, it can actually make the situation worse. Restoration requires specialized equipment, knowledge, and experience to ensure the job is done correctly.

Solution: Contact a professional restoration company like SERVPRO of Southeast El Paso/Butterfield to handle the restoration process. They have the expertise and equipment to ensure the job is done right.

Mistake #3: Ignoring Safety Hazards

Water damage can create safety hazards such as electrical shock, slipping hazards, and potential exposure to mold and other toxins. Ignoring safety hazards can lead to accidents and injuries.

Solution: It is important to take appropriate safety measures when restoring water damage. SERVPRO of Southeast El Paso/Butterfield's team of experts will identify and take appropriate safety measures to prevent accidents or injuries.

Mistake #4: Failing to Address Hidden Damage

Water damage can affect visible surfaces and hidden areas such as walls, floors, and ceilings. Failing to address hidden damage can lead to long-term damage and health hazards.

Solution: SERVPRO of Southeast El Paso/Butterfield uses advanced equipment such as moisture meters and thermal imaging cameras to detect hidden damage. They will address all visible and hidden damage to ensure the area is completely restored to its preloss condition.

Mistake #5: Not Communicating with the Restoration Company

Communication is key during the restoration process. Failing to communicate with the restoration company can lead to misunderstandings and delays in the restoration process.

Solution: It is important to communicate with the restoration company throughout the process to ensure everyone is on the same page. SERVPRO of Southeast El Paso/Butterfield's team will keep you informed throughout the process and work with you to develop a customized plan that meets your needs.

Mistake #6: Not Working with an Experienced Restoration Company

Working with an inexperienced restoration company can lead to mistakes and incomplete restoration. Choosing a company with years of experience and a proven track record of success is important.

Solution: SERVPRO of Southeast El Paso/Butterfield is a professional water damage restoration company with years of experience in restoring homes and businesses in  El Dorado East, El Paso, affected by water damage. Their team of experts is equipped with the knowledge and equipment needed to handle any water damage restoration job, big or small.

About SERVPRO of SE El Paso/Butterfield

With a history dating back to 1967, SERVPRO® is a brand for cleaning and restoration services you are familiar with and rely on. Their highly trained technicians provide 24/7 emergency services. By avoiding common mistakes and working with an experienced restoration company, you can ensure that your property in El Dorado East, EL Paso, is restored to its preloss condition safely and efficiently. 

If you are experiencing water damage, contact SERVPRO of Southeast El Paso/Butterfield immediately by calling (915) 234-2679 or emailing them at zbroome@SERVPRO11089.com to ensure a successful restoration. 

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

SERVPRO of Southeast El Paso/Butterfield: The potential problems of doing sewer water damage cleanup as DIY

3/24/2023 (Permalink)

Blog Summary: SERVPRO of Southeast El Paso/Butterfield provides professional water damage restoration services in El Dorado East, El Paso, TX. This article from the team explains why attempting to clean up sewer water damage on your own can cause more problems.

Sewer water damage can be a frustrating and overwhelming experience for any homeowner. It can be tempting to tackle the cleanup process as a DIY project, but it is crucial to understand the potential risks and problems that can arise. SERVPRO®  of Southeast El Paso/Butterfield serving El Dorado East El Paso, TX, is a water damage restoration company that can handle sewer water damage cleanup and remediation. Here are some reasons from SERVPRO of Southeast El Paso/Butterfield about “why attempting sewer water damage cleanup as a DIY project can be problematic.”

Safety concerns

  1. Sewer water can be highly contaminated and contain harmful bacteria and viruses that can cause serious health problems. Without the proper protective gear and equipment, attempting to clean up sewer water damage can put you and your family at risk. Professional water damage restoration companies like SERVPRO of Southeast El Paso/Butterfield have the proper training and equipment to handle sewer water cleanup safely.

Inadequate equipment

  1. Proper sewer water damage cleanup requires specialized equipment such as pumps, wet/dry vacuums, air movers, and dehumidifiers. These tools help to remove standing water, dry the affected area, and prevent mold growth. Attempting to clean up sewer water damage without the proper equipment can result in incomplete cleanup and potential health hazards.

Inadequate training and experience

  1. Cleaning up sewer water damage requires more than just removing the standing water. It is important to thoroughly clean and disinfect all surfaces to prevent the spread of harmful bacteria and viruses. Professional water damage restoration companies like SERVPRO of Southeast El Paso/Butterfield have the knowledge and experience to properly clean and disinfect all affected areas.

Structural damage assessment

  1. Sewer water damage can cause structural damage to your home or business. A professional water damage restoration company can assess the extent of the damage and develop a plan for repairs. Attempting to assess and repair structural damage yourself can result in incomplete repairs and potential safety hazards.

Insurance claims assistance

  1. Dealing with insurance companies can be a hassle, especially regarding water damage claims. A professional water damage restoration company like SERVPRO of Southeast El Paso/Butterfield can work directly with your insurance company to help you navigate the claims process and get the compensation you deserve. Attempting to handle insurance claims yourself can be time-consuming and frustrating.

Time and cost savings

  1. While attempting sewer water damage cleanup as a DIY project may seem cost-effective, it can cost you more in the long run. Professional water damage restoration companies like SERVPRO of Southeast El Paso/Butterfield can save you time and money using the proper equipment and techniques to quickly and effectively clean up the damage. This can prevent further damage and potential health hazards.

Stress and overwhelm

  1. Dealing with sewer water damage can be stressful and overwhelming. Attempting to handle the cleanup process yourself can add to the stress and overwhelm. Hiring a professional water damage restoration company like SERVPRO of Southeast El Paso/Butterfield can give you peace of mind knowing that the job is handled properly and efficiently.

About SERVPRO of SE El Paso/Butterfield

With a commitment to restoring properties to pre-damage conditions, SERVPRO of Southeast El Paso/Butterfield has a team of water damage restoration specialists who use modern equipment and techniques. Their 24/7 emergency service and moisture monitoring ensure thorough and documented drying per IICRC principles in El Dorado East, El Paso, TX.

Act fast and contact SERVPRO Southeast El Paso/Butterfield today!

Phone: (915) 234-2679

Email: zbroome@SERVPRO11089.com

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

Trust SERVPRO of SE El Paso for expert water damage restoration in El Dorado East, El Paso, TX

2/28/2023 (Permalink)

Blog Summary: When facing a water damage restoration project, knowing what to expect is essential. SERVPRO of Southeast El Paso/Butterfield, serving El Dorado East, El Paso, TX, provides insight into the process.

When dealing with water damage restoration, knowing what to expect is essential. SERVPRO® of Southeast El Paso/Butterfield provides professional services in El Dorado East, El Paso, TX. A typical restoration project involves several key steps, from initial assessment and water removal to drying, cleaning, and repairs. This article provides an overview of the process, so you know what to expect and can feel more prepared in case of water damage.

Assessment and inspection

The first step in a water damage restoration project is assessment and inspection. The restoration company will send a team of professionals to your property to assess the damage and identify the source of the water. They will also inspect the affected areas and determine the level of damage. This step is crucial to creating an effective restoration plan.

Water removal and extraction

The next step is water removal and extraction. The restoration team will use pumps and specialized equipment to remove the water from your property. Removing all the water to mitigate further damage and mold and bacteria growth is vital.

Drying and dehumidification

Once the water is removed, the next step is drying and dehumidification. The restoration team will use fans and dehumidifiers to dry the affected areas. This process is crucial to prevent the growth of mold and bacteria, which thrive in damp environments.

Cleaning and sanitization

After the affected areas are dried, the next step is cleaning and sanitization. The restoration team will thoroughly clean and sanitize the affected areas to ensure they are safe. This step is crucial to prevent the growth of mold and bacteria, which can cause health problems.

Restoration and repairs

The final step in a water damage restoration project is restoration and repairs. The restoration team will repair any damage to the structure and replace any damaged materials. This step is crucial to prevent future water damage and restore your property to its pre-damaged state.

It is important to note that the restoration process may differ depending on the extent of the water damage. For instance, if a sewage backup causes water damage, additional steps may be required to ensure the affected areas are safe to use.

Choosing a water damage restoration company

When it comes to water damage restoration, selecting the right company is essential. SERVPRO of Southeast El Paso/Butterfield, licensed and insured, has the experience and equipment to handle the job. Open communication is vital; the team will keep you informed and work with your insurance company. With their expertise and professionalism, your property will be restored to its pre-damaged state, protecting it from future damage.

About SERVPRO of SE El Paso/Butterfield

SERVPRO of Southeast El Paso/Butterfield is a team of water damage restoration specialists committed to restoring properties in El Dorado East, El Paso, TX, to pre-damage conditions. The locally owned and operated company responds quickly to disasters, has 24/7 Emergency Service, and uses state-of-the-art equipment to extract water and dry properties. Moisture monitoring equipment ensures the drying process is properly documented and completed per IICRC drying principles.

Act now and contact SERVPRO Southeast El Paso/Butterfield today!

Phone: (915) 234-2679

Email: zbroome@SERVPRO11089.com

SERVPRO of Southeast El Paso/Butterfield

1212 N Yarbrough Dr #107

El Paso, TX 79925

SERVPRO of Southeast El Paso/Butterfield outlines the types of water damage and how to handle them

1/26/2023 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield explains the three common categories of water damage.

As a home or business owner, there's always the chance of a pipe leaking and flooding or a machine or appliance malfunctioning and splashing water everywhere.

When this happens, and you call a water damage restoration company, they'll ask you to describe the "type of water damage" you have.

Why? Because the first stage in water damage restoration is determining the source of the water damage. Depending on this information, water damage repair experts tailor their techniques to ensure a fast and efficient restoration.

The team at SERVPRO of Southeast El Paso/Butterfield, a water damage restoration company in El Dorado, East El Paso, TX, has outlined the three common types of water damage below.

Type 1: (category one water damage) - clean water

Category one is water damage caused by water from a clean source. It is the easiest type of water damage to manage since it's clean water from a typically hygienic or natural source and is expected to contain fewer hazardous microorganisms.

Clean water damage typically results from a faulty appliance, a broken sprinkler, a busted pipe, melting snow, or rainwater.

Despite being less dangerous, clean water must be restored quickly and correctly to avoid mold and mildew. If left unattended for a long time, the water can cause mold to grow in less than 24 hours. It could also attract bacteria, which would make it harmful.

It's best to call a water damage restoration specialist like SERVPRO of Southeast El Paso/Butterfield for clean water damage restoration.

Type 2: (Category two water damage) - gray water

Category 2 water damage is water damage caused by gray water, often referred to as sullage. Greywater refers to wastewater from domestic appliances such as sinks, washing machines, dishwashers, bathtubs, and showers. It usually has fewer germs when compared to blackwater and can be utilized for non-potable tasks like toilet flushing. Greywater still has trace levels of pollutants, which, when consumed, can cause disease.

A massive storm, an overflowing plumbing fixture or appliance, or even a burst pipe can all result in greywater flooding.

It's essential to exercise caution when cleaning greywater damage. Wear safety gear, and keep kids, pets, and those with weakened immune systems away from the flooded area. It's best to employ water damage restoration specialists to carefully clean up and sterilize the area if the damage is significant. The cleaning must also be done quickly to prevent mold growth.

Type 3: (Category three water damage) - black water damage

This type is the riskiest kind of water damage. It frequently happens due to natural disasters or when raw sewage is dumped. It is usually contaminated with pathogenic microorganisms, pesticides, or other dangerous biological and/or chemical agents.

Remember that black water damage may not always be black. Flooded freshwater or ocean water is sometimes referred to as black water due to the numerous unidentified toxins that might be present at any given moment.

It is not recommended that you clean up black water damage yourself. Get in touch with a licensed water damage restoration specialist to analyze the issue and create a strategy to clean up the damage.

Get professional water damage restoration services in Dorado East and El Paso, TX

If you need reliable and effective water damage restoration services to restore your property to its preloss state, get in touch with the team at SERVPRO of Southeast El Paso/Butterfield. SERVPRO of Southeast El Paso/Butterfield provides 24/7 water damage restoration services to residents and businesses in Dorado East and El Paso, TX.

They have a team of highly experienced water restoration technicians ready to recover and restore your property fast. They will clean and dry your whole space and restore any affected belongings.

Call SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 to speak to a restoration technician about your needs.

Why you need to hire a professional restoration company for water damage and fire restoration needs

12/21/2022 (Permalink)

Blog Summary: The article explains why hiring a professional restoration company is the best option for your water damage and fire restoration needs.

Water and fire damage are two of a homeowner’s worst nightmares. Having to deal with any of these damages is where you never want to find yourself. However, water and fire damage are common occurrences in the US. Every day, 14,000 people in the US are affected by water damage.

When water or fire damage occurs, homeowners are tempted to carry out the restoration process themselves to save costs. However, some tasks are best left to trained professionals. SERVPRO® of Southeast El Paso/Butterfield explains why you should hire a restoration company to help with your water damage and fire restoration needs.

Restoration of structural integrity

During a water or fire accident, the structural integrity of a property may be compromised. With the help of a restoration company, you can get your home back to the stage it was before the damage as quickly as possible.

In many states, there are building codes that a property needs to comply with before it can be declared fit for people to occupy. A restoration company knows all the regulations a property needs to fulfill before it's declared safe for living.

It helps you save money

The primary motivation for people opting to carry out the restoration process on their own is to save money. It is common for homeowners to think they can save costs by renting the equipment they need and getting the job done on their own. However, homeowners who take this route usually spend more money than they should.

While they may be able to save money at the beginning, they’re likely to create more long-term problems that will cost them more money in the future.

They’re trained professionals

Many factors go into restoring a home and making it fit for people to occupy once again. If you’re dealing with water or fire damage, you’re better off passing the task to trained professionals because they have the skills and equipment to help you adequately restore your home. They know precisely what your property needs to return it to its top shape quickly.

If you hire a restoration company like SERVPRO of Southeast El Paso/Butterfield, in addition to their well-trained technicians, they also have the experience to ensure that the restoration process of your home is done properly.

The right set of tools

Depending on the extent of damage you’re dealing with, you will need advanced equipment that only a restoration company can have to carry out proper cleaning and restoration work. With their tools, they can take your home back into its former condition in as little time as possible.

Perfect understanding of how home insurance works

Unless you’ve had to deal with insurance companies on water and fire damage before, filing a case can be frustrating. When you hire a restoration company, they can handle the insurance claims process on your behalf. They work with insurance companies regularly and know how to navigate the whole process on your behalf easily.

When you hire a professional water and fire restoration company like SERVPRO of Southeast El Paso/Butterfield, you can sit back and let them handle the restoration of your home and the insurance paperwork on your behalf.

Professional water damage and fire restoration services in El Dorado East El Paso, TX

SERVPRO of Southeast El Paso/Butterfield offers professional water damage and fire restoration to residents and businesses that have experienced either water or fire damage in the El Dorado East El Paso, TX area.

SERVPRO of Southeast El Paso/Butterfield is a locally owned full-service restoration company with a team of well-trained technicians that will respond quickly to your call and kickstart the restoration process immediately.

Call them at (915) 234-2679 for more information.

Water restoration experts reveal the different categories and classes of water damage and what to be aware of.

11/30/2022 (Permalink)

One of the most common causes of damage in a commercial or residential building is water. Water damage claims are the second most common insurance claim, according to the Insurance Services Office.

When it comes to water damage, there are a variety of causes and a wide range of damage from minor or major that can affect a home ro business. Knowing the classes and categories of water damage as categorized by the IICRC will help a homeowner or business owner prepare for the water damage restoration process.

SERVPRO of Metairie, a professional water damage restoration company, shares the different classes and categories of water damage that may affect a home or business space.

Water Damage Classifications

Class 1

This is the least severe water damage class and the easiest and least costly to remediate. Class 1 water damage applies if only a part of a room is affected, or if bigger areas with materials like rugs have absorbed only a small amount of moisture, the water is Category 1 or clean water, and there is minimal water absorption into construction materials.

Prolonged exposure to moisture can harm the home’s structure, thus it requires immediate water removal services to ensure damage does not progress to class 2 or 3 water damage.

Class 2

Class 2 Water damage causes more devastation as it means there is water absorption in construction materials up the wall less than two feet. It leaves moisture in the flooring, cushioning, and carpeting that affects the entire room or area.

Materials like plywood, boards, VCT, and other structural elements will retain moisture, posing a risk of long-term damage to your property.

Class 2 water damage will quickly turn to class 3 or 4 if not swiftly mitigated. The potential for microbial growth is elevated with class 2 water damage further increasing the need to act quickly and engage a professional water damage restoration service.

Class 3

Class 3 water damage most often originates from an overhead source such as a roof leak, burst pipe in the ceiling, or water from the room above yours (if it's a multi-story building). You have class 3 water damage when the walls, ceiling, insulation, and subfloor are all affected. 

There is a high probability of microbial growth setting in if water removal and restoration services aren’t engaged immediately.

Class 4

Class four is the most destructive of all. You have class 4 water damage when materials with low permeance, like concrete, hardwood, and plaster, are moist.

It typically requires more effort to dry and more intensive water removal techniques.

Categories of Water Damage

The category of water damage is based on the type of water that caused the harm.

Category 1 Water Damage

This type of water damage is caused by water from clean sources like a tap, faucet, water heater, rainfall, melting snow, and others.

While it may not seem dangerous, it can become contaminated and cause massive harm if left untreated for too long.

Category 2 Water Damage

Also known as "gray water damage," this level of water damage is caused by water that’s unsanitary as it may be contaminated with chemicals and harmful bacteria.

It can be from a leaking pipe, an overflowing washing machine, dishwasher, or a toilet bowl with no feces.

Category 2 requires immediate attention as it poses a major risk to your property and can be harmful if touched or ingested.

Category 3 Water Damage

Category 3 water damage is caused by water that is extremely filthy, and contains toxins, and disease-causing germs that are extremely harmful to humans and pets.

The water can be due to sewer blockage, flooding from rivers, water from the toilet with feces, stagnant water left for a long time, or severe weather events causing flood damage such as a hurricane.

Category 3 water removal requires the sanitization and disinfection of the salvageable contents and structure of your home after water damage mitigation and cleanup to prevent mold growth and the need for mold remediation. Category 3 water should not be dealt with as a DIY project. 

What Should You Do?

It’s important to act promptly when your home is impacted by any class or category of water damage. Consider hiring a water damage restoration expert like SERVPRO of Southeast El Paso/Butterfield to help you handle the situation and mitigate the water damage to your home or business.

Water damage restoration is a specialized service that requires expertise and experience. The water restoration professionals at SERVPRO have the requisite training, knowledge, certifications, and equipment to remediate water damage, clean your space, restore the property to preloss condition, and help ensure your property does not experience secondary damage such as mold growth.

SERVPRO of Southeast El Paso/Butterfield outlines the factors that affect the pricing of water damage restoration services

11/14/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield outlines the factors influencing the amount you pay for water damage restoration services.

Water damage is an ever-present risk in homes and businesses, and it’s essential to act fast if you ever experience water damage. Even minor water damage will undoubtedly worsen over time if left unattended and can result in severe issues, including damaged walls, warped floors, and mold growth.

Water damage restoration is quite challenging, and hiring a professional is always best. However, some property owners tend to go the DIY path because they think hiring water damage restoration professionals will cost them too much.

But is that really the case? The restoration professionals at SERVPRO of Southeast El Paso/Butterfield have outlined the top factors affecting water damage restoration costs.

1. The size of the affected area

The length of time it takes to remediate water damage increases with the size of the affected area. Although having a water-damaged bedroom is annoying, it will be less expensive to repair than the entire first floor of a house.

The amount of drying and cleaning required will increase with the size of the affected area.

2. The category of water

There are different categories of water damage that have to do with the cleanliness of the water. 

Category 1 water is quite clean and originates from hygienic sources. It might come from a water pipe, a faucet, or a toilet tank. This water category is not infected and can be cleaned and dried.

Category 2 water damage includes water from the dishwasher or washing machine overflow. This water damage category is dirty and can contain bacteria if left alone for some time. It will take longer to restore category 2 water damage compared to category 1.

Category 3 water is water that has been tainted by sewage or microorganisms. This category of water damage can be from sewage backup or flood, and cleaning it up will take more time.

3. The amount of water 

While they may be connected, the amount of water and the size of the water damage is not the same thing. A small drop from an upstairs shower that has gone undiscovered for years could be a severe mold problem or a safety hazard in the property, whereas an inch of water from a broken sink pipe on the first level might be simple to clean up.

However, the more water you have, the more likely it is to spread. Large-scale leaks can result in more severe and expensive damage that will require a lot of manpower and resources to clean.

4. Duration of the water damage

It’s widely known that water damage gets worse every minute it’s left unattended. The longer the water stays on any part of your property, the more damage it will cause, and the more time and effort will be required to restore the affected area. Porous materials like drywalls, wood, and fabric would be non-restorable when left in water for long.

Mold can start to grow in a water-damaged area within 24 hours, which will add to your restoration cost.

Get fast and reliable water damage restoration services in East El Paso, TX.

SERVPRO® of Southeast El Paso/Butterfield is a leading water damage restoration company in East El Paso, TX. They have a team of trained and IICRC-certified water damage restoration specialists that can quickly restore your property to its preloss state. 

The services from SERVPRO of Southeast El Paso/Butterfield are affordable and effective. Their team will come to your place, quickly assess the level of damage, give you a pocket-friendly quote and then provide effective restoration services.

When you hire SERVPRO of Southeast El Paso/Butterfield, you can be sure that the job will be done quickly and efficiently without issues.

Call them at (915) 234-2679 for a free quote.

Do You Know the Various Classes of Water Damage?

10/28/2022 (Permalink)

Were you aware that there is more than 1 type of water damage?  Did you know that some types of water damage require different steps to clean and sanitize others?  Here is a brief overview of the different types of damage and cleaning required.

Category 1 - Clean Water

This class of water damage is caused by clean and sanitary water, contains no contaminants at the source, and offers no significant health concerns to you or your family. However, clean water can be easily contaminated when it has left its source for an extended length of time. So it’s important to deal with it swiftly.

Category 2 - Gray Water

This class of water damage is caused by a high level of contaminated water that’s unsafe for you or your family to touch or consume. This can be due to overflow water from an appliance, aquarium, toilet, or waterbed.

Gray water, like clean water, will go bad and smell bad after a long time. It should be fixed as soon as possible.

Category 3 - Black Water

This third category is caused by black water that is severely contaminated and potentially harmful to you and your family. It can be water from sewage, water containing germs, viruses, and poisonous organic compounds.

Blackwater, unlike the first two categories, will have a terrible odor and will almost certainly contain toxic or other hazardous substances. When faced with it, it’s most critical to call a water damage restoration company immediately.

No matter what kind of water damage you have, the professionals at SERVPRO of West El Paso have the equipment and skills to handle the job.  Contact us today with any of your water damage needs or questions.

Telltale signs that indicate you need to replace your drywall after a flood.

10/22/2022 (Permalink)

Blog Summary: SERVPRO® of Southeast El Paso/Butterfield highlights the signs of drywall damage after a flood.

While drywall is an adaptable and long-lasting building material, it doesn’t do well when exposed to water. If your drywall comes in contact with water for a few minutes, you can quickly dry it off. However, if you experience a flood on your property and the water stays for an extended period, the drywall may develop issues.

SERVPRO of Southeast El Paso/Butterfield, a full-service company, providing flood restoration services in Montwood, El Paso, TX, has outlined the following situations when you need to replace your drywall after flood damage and the exact steps to take.

1. When the drywall is soft or warped 

The drywall on your property will succumb to the weight of the moisture if exposed to water for a long period. It will start to warp, swell, or droop. Your walls or ceilings could bulge, appear swollen, sink, or cave in.

No matter how big or small the spot is, it could eventually result in structural damage that can endanger you and other occupants of the property. It's important to call a reputable flood restoration service immediately if you notice any of these signs to fix the problem before it gets worse.

2. Walls or ceiling discoloration

Ceiling discoloration is one of the most common signs of water damage. It's often indicated by circular stains or streaks of various sizes on your wall or ceiling. Press the discolored areas to see if it's soft; in which case, it needs to be replaced. 

3. Musty odor

A musty smell in your property often indicates the presence of moisture where it shouldn't be. If the smell comes from your drywall, then it still has moisture and needs to be properly dried. This often happens when property owners try to fix flood damage themselves and don't do a good job.

It's difficult to dry absorbed moisture off drywall, so you'll need to replace the affected parts. This is exactly why hiring a reputable restoration company is a smart decision because you rest assured that your project will be handled professionally.

4. Mold Infestation

Small amounts of water damage might not seem like a big deal at first, but mold and mildew can quickly grow on any wet spots on the drywall. You could have a mold infestation problem if you notice small black dots all over the surface of your drywall. 

Don’t wait until the situation degenerates. Contact a flood restoration service company to fix your drywall as soon as you discover mold developing on it.

5. Bubbling or peeling paint 

If your wall paint or wallpaper bubbles, rips, or loses adherence after a flood, then you have an underlying water damage restoration problem. If drywall isn't properly dried after a flood, the water will pool behind the paint and stretch it, creating a bubble. You'll need to contact a disaster restoration company to handle it and inspect your property for a serious water damage issue.

Get professional flood damage restoration services in Montwood, El Paso, TX

If you are in El Paso or the surrounding areas and need emergency flood restoration services, you should consider working with SERVPRO of Southeast El Paso/Butterfield. They offer professional flood damage restoration in addition to other disaster restoration services like fire damage and storm damage restoration.

The company has IICRC-certified specialists who can dry your soaked drywall or replace it if necessary. They’ll clean up every part of your property and restore your belongings. 

The restoration specialists at SERVPRO® of Southeast El Paso/Butterfield are equipped with modern tools that make their flood restoration services highly effective. Their team of highly qualified and experienced water damage restoration specialists is available around the clock to meet your disaster restoration needs.

Talk to a SERVPRO of Southeast El Paso/Butterfield restoration specialist today at (915) 234-2679 to request their services.

SERVPRO of Southeast El Paso/Butterfield outlines the various ways to dry a flooded house

9/16/2022 (Permalink)

Blog Summary: Is your property flooded? Here are the different ways you can dry it.

Several factors can lead to flooding in your home or business. It could be a result of excessive rainfall, blocked drainage, pipe leaks, appliance malfunctions, or sewage backup. Regardless of what led to the flood, what matters most is the action you take after that to reduce the damage.

After the water has been removed from your home, the next step is to dry out the house and any affected belongings properly. This is often best left to professional flood restoration services, as they have the tools and experience to do the job perfectly.

SERVPRO® of Southeast El Paso/Butterfield, a local leader in the East El Paso, TX home water damage restoration landscape, has explained the various methods of drying a flooded property.

1. Natural drying

This is the slow natural ventilation method that involves using the sun, fans, and other natural sources to dry up a flooded property. You can’t control the temperature, airflow, and humidity when drying with this method, and it may be difficult for the air to permeate some rooms in the building that don’t have access to ventilation. You’ll typically just need to open the property for proper ventilation.

The material of the structures, the level that the water has permeated the property structures and belongings, the humidity of the air around it, and the temperature will all affect how quickly the material dries. The benefit of natural drying is that it costs nothing and isn’t labor-intensive. 

On the other hand, natural drying is impossible when the sun is not out or the sunlight is not enough, and it takes a longer time to dry up, which can put your home at risk of developing mold.

2. Convection drying 

Convection drying is a technique that combines regular air movers with high-temperature heat while leaving the windows open. This is an alternative to drying in the sun if there’s not enough sunlight in your area. It typically involves increasing the airflow around the wet structures to promote the evaporation of internal moisture.

You may need a supplementary heat source to create the necessary drying conditions and speed up the evaporation of moisture if the building's primary heating system is not working or is not sufficient.

Another option is to use heating systems to target difficult drying areas. However, heating can also pose problems, as overheating can cause more harm to the structure.

3. Dehumidification 

A dehumidifier might be your best friend in any situation where moisture is an issue. Dehumidification is a technique that draws moisture from the air through condensation. Dehumidifiers function by lowering the dew point of evaporating air, which causes condensation to form on the internal coils.

Following that, the water is automatically pumped away or collected in containers. A dehumidifier can speed up the drying process of a water-damaged region by drawing in damp air, eliminating moisture, and exhaling dry air.

They function best in warm air (20°–25°C) with high relative humidity (RH) of at least 60%.

Get expert flood restoration services in East El Paso, TX. 

SERVPRO of Southeast El Paso/Butterfield is the East El Paso flood restoration services team you can rely on. They specialize in flood drying and water damage restoration services and guarantee that every service will be delivered efficiently and to your satisfaction.

They have a team of trained and licensed technicians that can undertake damage of all kinds. Their cutting-edge drying equipment and technological know-how allow them to help in several situations.

Their experts will visit you once you call, evaluate the problem, and offer you their assessment and advice.

Contact SERVPRO of Southeast El Paso/Butterfield at (915) 234-2679 for a free consultation.

Flood damage restoration professional outlines the steps to prepare for and avoid flooding.

8/31/2022 (Permalink)

Blog Summary: Is your property in a flood-prone area? Here's how you can prepare for flooding and safeguard your property.

Flooding is one of the most damaging natural disasters that can seriously damage your house or place of business. The result of any flood is often an expensive clean-up job with lots of property damage, regardless of whether it was brought on by a burst pipe or a blocked drain.

So it's essential as an East El Paso, TX home or business owner to do all you can to prevent flooding on your property and be prepared for the worst scenario in case it occurs.

The professionals at SERVPRO of Southeast El Paso/Butterfield, a leading flood restoration services provider in East El Paso, TX, have outlined the following tips to prepare for and avoid flooding on your property.

1. Install flood detection systems or water sensors

There are numerous sensors, water detection systems, and alarm alternatives available to notify you of leaks or water in your residence or place of work.

More sophisticated water or leak detection devices can be integrated with your smart home or home security system to warn you of water before it becomes a tragedy,

2. Find out whether your region is prone to flooding

Knowing whether or not your home is situated in a neighborhood that experiences a higher probability of flooding is a smart idea that allows you to prepare in advance for a potential flood disaster. You can inquire about flood planning or records that list locations vulnerable to flooding with your local government.

Knowing your risk beforehand can prevent a significant, unexpected experience down the road and give you plenty of opportunities to better prepare your property.

3. Test your sump pump frequently, and get a battery backup

Make sure your sump pump can drain water quickly during periods of severe rain.

You should also consider installing a battery backup or UPS to keep your sump pump running in a power outage. You can also get sump pumps with a built-in battery backup.

4. Clean trash from ditches and drains

It's best not to pile up mulch, leaves, or other trash in your yard where it can flush into the sewer system or obstruct drainage channels.

If you live in a neighborhood with plenty of trees, rake your lawn frequently, bag the leaves, and put them in the trash for collection. Make sure the neighboring storm drains are unclogged.

Use a rake to remove any obstruction from it, and get in touch with your city's or county's water or sewer department if you notice any severe obstacles.

5. Verify the coverage of your flood insurance

One inch of floodwater can cause over $25,000 in damage to a typical-sized home. Do you have an insurance plan that covers such expenses?

If unsure, you need to review your coverage because conventional insurance typically does not cover flooding.

6. Improve leveling and drainage around your property

When it rains, pay attention to any standing water that could cause flooding near your property, especially any water close to the foundation.

Install drainage to provide the water somewhere to go during powerful storms.

7. Inspect your foundation for cracks and openings

Seal openings like utility and exhaust penetrations provide easy access for water to get into your home during a flood.

Check your foundation frequently, and caulk foundation cracks using masonry or mortar as part of your yearly house maintenance.

Get Professional Flood Restoration Services in East El Paso, TX  

Your property can still be flooded even with the best plan in place. When this happens, it's essential to call a flood restoration services provider like SERVPRO of Southeast El Paso/Butterfield.

SERVPRO of Southeast El Paso/Butterfield is the company you can trust when it comes to flood restoration in East El Paso, TX. They have years of experience helping residents get their homes and businesses back to their previous state after a flood.

Their team of water damage restoration technicians is trained, licensed, and equipped with state-of-the-art equipment to allow them to clear standing water from your home and effectively dry and sterilize your property structure and belongings.

The SERVPRO of Southeast El Paso/Butterfield is available 24/7 for emergencies. Call them today at (915) 234-2679 to speak to a restoration professional.

SERVPRO of Southeast El Paso/Butterfield offers water remediation services in Butterfield, TX

7/30/2022 (Permalink)

Blog Summary: Water damage can cause significant damage to your property and your health if not promptly attended to by water restoration professionals.

When water penetrates your walls, it can result in structural damage to your home. Not only that, it causes mold to form around your property. After a flood, a leak, or a general plumbing failure, it is advisable to inspect your home for potential water damage. Spotting water damage in the wall is possible if you know what to look for. In most cases, the damage may not be visible immediately.

To avoid potential damage to your home, it is important to enlist the service of a water damage restoration professional who has the skills and knowledge to identify water damage and recommend an appropriate fix.

Wall water damage that happens behind your wall can cause long-term damage both to your home and health. But a timely intervention of a professional can help prevent these issues.

If you need a professional water damage restoration service for water removal in Butterfield, TX, look no further than SERVPRO of Southeast El Paso/Butterfield.

The company has a dedicated team of water restoration specialists with experience in handling wall water damage, regardless of the size. They will come to your property to assess your water damage emergency and provide recommendations to fix the issue.

Telltale Signs That Water Has Entered Your Walls

Most times, it is easy to tell when you are dealing with water damage that has managed to spill into your wall. Some of the identifiable signs of wall water damage include:

Wallpaper or paint starts peeling

One of the most obvious signs that there is water behind your wall is you notice that your wallpaper or paints have started peeling. This often happens when your sheetrock has absorbed too much water. Other related signs pointing to wall water damage are flaking paints or the opening of a wallpaper at the seams.

Mold growth

Mold typically grows in areas that have excess moisture such as bathrooms, kitchens, or basements. But if you notice mold growing on walls, especially in areas distant from plumbing fixtures, there are chances there is moisture trapped behind your walls.

But unlike peeling or flaking of wallpapers and paint which may take days to show, mold growth takes between 24 and 48 hours to grow on your wall if there is too much moisture.

Warping

Have you noticed warping around your house? It may be time to look around the house for possible water damage to your wall. Oftentimes, warping occurs when there is too much water trapped in the sheetrock behind your walls. That said, warping on the wall is a strong indicator that there is water penetration somewhere in the house.

Musty smell

When excess water or moisture is trapped in materials such as drywall, wood, or plasterboard, it can cause moldy and musty odor. As mentioned earlier, wall cavities with trapped moisture are a breeding ground for mold, which comes with an unpleasant smell.

Therefore, if you perceive a strong odor coming from your walls, that could be a sign that water has penetrated your wall.

Visible stains around the wall

Another prominent sign of water accumulating in the drywall is noticeable staining around the wall. If the stains continue to expand, it is an indicator that there is a hidden plumbing failure in your home. 

Water Damage Professionals In Butterflied, TX

Even if the water damage in your house seems insignificant, you should not attempt to handle it yourself. Taking the DIY route can do more harm than good. Instead, speak to a professional water damage restoration company that has experience when it comes to water removal from walls.

For quality water damage service in Butterflied, TX, one of the names you can trust is SERVPRO of Southeast El Paso/Butterfield. They have unmatched expertise in water damage restoration and mold remediation. They will make sure all affected areas in your home are back in good condition.

To speak with a water restoration specialist at SERVPRO of Southeast El Paso/Butterfield, call (915) 234-2679.

Call SERVPRO of Southeast El Paso/Butterfield for emergency water damage restoration in Central El Paso, TX

7/14/2022 (Permalink)

Blog Summary: Here are the exact steps to take immediately after experiencing water damage on your property.

Water damage is a common occurrence and one of the most serious emergencies you can experience in your residential or commercial property. 

Whether you are facing a flood, storm, or burst pipes, water damage is distressing, and can threaten your property’s structural integrity.

That said, it is important to address water damage emergencies with a sense of urgency to prevent further damage to your property.

Act Fast to Prevent Damage to Your Property

The rule of thumb for addressing any emergency that happens in your home or business is to have a clear plan that you can implement immediately to address the issue. The reality is the longer you wait, the worse the issue tends to grow. 

The experienced water damage restoration team at SERVPRO of Southeast El Paso/Butterfield advises property owners to take the following steps when faced with a water damage emergency.

Steps To Take Immediately After Water Damage

1. Protect yourself and valuables

The first and the most crucial step to take in any emergency such as water damage is to make sure you are safe. One of the ways to stay safe is to turn off the power.

Water is a bad conductor of electricity. Creating a situation where they both mix can have a life-threatening consequence. So make sure you turn off the power. If turning off the power would mean that you have to enter or stand in a wet area, it is best to leave and call a professional electrician.

Also, make sure you protect your valuables such as your furniture and electronic appliances. For example, you can relocate your wood furniture to an area that is not affected by the water damage or bring your television outside of the house.

2. Contact Your Insurance Company

Most homeowners insurance policies cover emergencies such as water damage. If this applies to you, make sure you speak to your insurance agent immediately to make them aware of the situation. Contacting the insurance company will enable you to find out what steps they require you to take. This will help you to make an effective claim needed for your home restoration.

3. Document the water damage

It is advised that you take pictures of all the affected items in the house, including furniture, electronic appliances, and clothing. Also document parts of your walls, ceilings, and floors affected by the water damage. If possible, you can bring a claim adjuster on-site to document the damage and the cost of repair or replacement.

4. Dry Things Out

You can start drying out the affected belongings within 24 hours after the water damage has occurred to eliminate the growth of mold and mildew. For example, lift furniture and remove them from flooded areas. If your rugs are affected, remove them and hang them to dry. You can turn on your air conditioner to help remove humidity from the room.

5. Speak to a water damage restoration specialist

If the water damage is minimal and only a negligible amount of water is present on your property, then with the right tools, you may be able to manage the water damage on your own. But if the damage is more serious, you should not handle the case yourself.

Instead, you should contact a professional water damage restoration service to inspect the situation and provide a solution. Water damage can cost thousands of dollars in repair and replacement. 

Addressing the water disaster on your own can be very unnerving and overwhelming. Even with the right equipment at your disposal, there is no assurance that you will get the right results.

However, getting an experienced restoration service can help you and your family stay safe while helping you to minimize the damage to your home.

For all your emergency water damage needs in Central El Paso, El Paso, TX, you can rely on SERVPRO of Southeast El Paso/Butterfield. They offer 24/7 emergency water damage service that helps you prevent further damage to your property and belongings. 

For quality water restoration service, call (915) 234-2679.

SERVPRO of Southeast El Paso/Butterfield explains the causes of ceiling water damage and what to do about it.

5/31/2022 (Permalink)

Blog Summary: Do you have ceiling water damage in your home or business? SERVPRO of Southeast El Paso/Butterfield highlights the common cause and what you can do about it.

Water damage can manifest in various ways, but issues with your ceiling can be particularly telling. You may not realize you have a water damage issue in your home until brown patches, cracks, or other difficulties appear on your ceiling. These are indicators that something needs to be corrected immediately.

Each stain on your ceiling could represent something different and be the result of a variety of causes.

The professionals at SERVPRO of Southeast El Paso/Butterfield have outlined the common indications of ceiling water damage and their causes.

Common Causes of Ceiling Water Damage

Water Leak

Water can seep into the ceiling through leaky pipes and holes in the roof joints causing damage to your ceiling. You need to inspect the surfaces above the water stain to know whether you have a leak. Although it's not always easy to spot a leak, the culprit is usually the area just above the stain.

Ice Dam Leakage 

Ice dam leakage is another common cause of stains on ceiling corners, and this occurs when attic insulation is insufficient. After a strong shower, snow may pile on the roof, melt, and show up as ceiling stains if you don’t have sufficient insulation.

Condensation

Condensation is a common cause of ceiling stains after the rainy season. When an exhaust pipe and roof cap connection aren't watertight, moisture that should be released outside condenses violently at the joint. 

Another common cause of this problem is poor insulation in improperly attached roof caps and vent pipes. Water and moisture penetration through the roof condense on the ceiling and discolor it if these areas are not airtight.

Missing Caulking and Flashing

The ceiling is protected from water intrusion by the caulking and flashing. If these materials are missing or worn out, your home's surface is no longer sealed against stains. It is worthwhile to investigate water stains, and leaks that are found should be fixed immediately.

Common Signs of Ceiling Water Damage

  • Stains: Stains on the ceiling will appear as discoloration. It will be easy to notice this if your ceiling is painted white. While the colors and forms of the stains may vary, the issue is the same. It’s caused by water damage from above.
  • Bowed Ceiling: Ceilings are supposed to be straight and level. Water is undoubtedly present if you see drooping and your ceiling dipping where it shouldn't.
  • Cracks: As water pours between drywall panels, cracks appear as straight lines or spiderweb patterns in your ceiling. A crack appears when the joint tape loosens, resulting in a ceiling stain.
  • Paint Peeling: Water damage can be identified by peeling, cracking, or flaking, of paint. When too much moisture enters inside the ceiling, the paint starts to peel.

How to Take Care of Ceiling Stains

Ceiling stains can diminish the aesthetic appeal of your house and increase maintenance expenditures. When you discover discoloration, go through all of your rooms and figure out what's causing it. If you can’t do it on your own, then ensure to hire professional water restoration services.

Hire a Professional

Managing ceiling water damage as soon as it occurs is critical. Hiring a professional is essential for high-quality repairs and quick response. SERVPRO of Southeast El Paso/Butterfield is the company to call when you require professional ceiling water damage restoration.

They have a team of licensed technicians who are experienced in identifying water damage sources and restoring ceilings and other home structures to their original state.

They also offer content restoration, mold removal, and cleaning services. They have the expertise and equipment to get the job done quickly and effectively to eliminate any recurrence.

Call SERVPRO of Southeast El Paso today at (915) 234-2679 for a free consultation.

SERVPRO of Southeast El Paso/Butterfield outlines how to get rid of hidden moisture in your property

5/31/2022 (Permalink)

Blog Summary: Are you trying to get rid of hidden moisture? SERVPRO of Southeast El Paso/Butterfield explains the steps you can take to remove it completely.

Water can accumulate in your walls, ceiling, and even your belongings due to various causes, including flooding and pipe leaks. Whatever the cause, having moisture inside your structure or materials can lead to structural deterioration and the formation of harmful organisms such as mold and fungi.

The problem is that the moisture is often invisible, which makes it difficult to remove. Some people just assume there’s no water in a structure or material because they can’t see it.

With this in mind, SERVPRO of Southeast El Paso/Butterfield, a leading water removal and damage restoration company in Southeast El Paso/Butterfield, has outlined the following steps to remove moisture from your home or belongings.

Steps to remove moisture from your home or belongings

1. Use a dehumidifier

A dehumidifier absorbs all of the hidden moisture in a room, preventing mold and dampness. If you have a portable machine, you may move it from room to room, drying suspected damp areas. If you use a humidifier during the winter, be sure there are no closed-off rooms with high humidity levels.

A dehumidifier can even help dry damp clothes indoors by sucking the moisture out of them.

2. Use Fans

Fans are a great tool to remove invincible moisture from your walls, floors, and ceilings. If the moist area is tiny, a standing oscillating fan can be used to test it out. Turn one or more fans to their highest setting and place them in front of the damp spot. If the fans have an oscillation feature, you can use it to dry multiple damp areas within their reach.

You can also turn on multiple fans in the same room, blowing in different directions if you can’t identify the damp area.

3. Increase the Temperature

Another way to dry hidden moisture in your walls and structures is to increase the heat of your air conditioning. Turn up the heat as high as it can go. You may need to leave the room to allow it to dry and leave it for a few minutes to hours to dry off the water completely. To make things easier, you can hire a portable air conditioner and use it to heat various rooms one at a time.

4. Open Windows to Allow Sunlight in

The sun is one of the best drying agents, so it’s only wise to rely on it to dry out hidden moisture in your home. Allowing sunlight into your home is a free and effective way to get rid of moisture wherever it’s invisible.

Open the windows and allow air circulation if it is warm outdoors, especially if the room receives sunlight. Only use this method during the day when the sun is out.

5. Get Professional Help

One of the best things you can do to tackle the invisible water damage is to hire a water restoration professional. It can be challenging to remove water from your properties if you don’t have the time or equipment for it. Water restoration professionals Like SERVPRO of Southeast El Paso/Butterfield, have years of experience dealing with invincible moisture situations. They have state-of-the-art tools that help them identify the moisture in your walls, floors, belongings, and others and quickly get them out.

About SERVPRO of Southeast El Paso/Butterfield

SERVPRO of Southeast El Paso/Butterfield is a leading name for all things water restoration. They have a team of highly trained and certified professionals ready to help you tackle any water removal problem you have.

They have the expertise, equipment, and experience to dry out walls and other structures quickly and effectively. They also offer mold removal services that effectively eliminate the mold. Their services are available 24/7 to provide water removal, water damage restoration, and other services when you need them.

Call SERVPRO of Southeast El Paso today at (915) 234-2679 for a free consultation and estimate.

SERVPRO of Southeast El Paso/Butterfield shares helps tips to mitigate HVAC water damage

5/3/2022 (Permalink)

Blog Summary: The water restoration professionals at SERVPRO of Southeast El Paso/Butterfield share common causes of HVAC water damage and how to prevent it.

Your Heating, Ventilation, and Air Conditioning (HVAC) system can cause serious water damage if not properly installed or maintained. For units installed outside, you risk flooding and freezing. Worse, this can cost you thousands of dollars in repairs if not promptly fixed. 

Some of the common causes of HVAC water damage are badly connected pipes, a frozen evaporator, and a clogged drain. To mitigate the risks of HVAC water damage and ensure the efficient running of your HVAC system, a proper maintenance culture is a must. 

The water damage restoration professionals at SERVPRO of Southeast El Paso/Butterfield share a few important steps to take to ensure a smooth running of your air conditioner and prevent HVAC water damage.

Common Causes of HVAC Water Damage

The Condensation Drain

Condensation is produced by the evaporator coil of your air conditioning system, which is connected to your plumbing system from the unit’s main drain line. The drain to the condensate pan can get blocked, and once this happens, water might overflow and begin to seep through walls or ceilings, and things can get pretty messy from there if not promptly detected and repaired.

Condensing Furnaces

Another serious cause of water damage is a condensing furnace. This is because a condensing furnace condenses some of the moisture in the natural gas which needs to drain out somewhere. If your unit is older than what is required from the mechanical code or they aren’t functioning properly, you may have a serious problem on your hands.

Burned Contacts

Contacts are components of your air conditioner’s contactor. The contactor relays voltage to many parts of your HVAC system. If the contacts burn, that can cause serious water damage.

The good thing is, you don’t have to wait until your HVAC packs up, there are effective ways to prevent your air conditioning system from water damage.

How to Prevent HVAC Water Damage

Scheduled HVAC Inspection

One of the most important ways to prevent HVAC water damage is to carry out a routine inspection of your air conditioning system. Invite your HVAC professional to inspect your air conditioner at least twice a year. A normal routine inspection will include checking for dirty coils and burned contacts, looking at the main drain and emergency drain lines for clogs plus a refrigerant pressure check.

Change the HVAC filter regularly

One of the proven ways to prevent air conditioner water damage is regularly replacing the HVAC filter. Doing this stops the unit from overworking which can lead to freezing and defrosting of the evaporator coils. When you change the filter regularly, you can enjoy HVAC with peace of mind. But first, you’ll need to check your manual to know the type of filter you need.

Additionally, depending on the type of HVAC system and how often you use it, you should change the air filters at least twice a year with high-efficiency particulate air (HEPA) filters. Consider hiring a professional to help with the replacement if the filters are inside the furnace.

Safety Float Switch

Another effective way to prevent HVAC water damage is asking your AC technician to install a safety float to stop excess condensation. A safety switch will simply shut off the power to your air conditioner if the drain pan overflows. It’s really that simple but you shouldn’t go the DIY route, let a professional handle it.

Clean the Condenser

The condenser is the exterior part of your HVAC and needs proper airflow to function efficiently. You should clean the condenser by removing any accumulated dirt at least once a year, preferably at the start of Spring. Additionally, ensure you keep plants far away from the condenser for proper airflow.

Need Professional Water Damage Restoration?

In the event that you’ve suffered water damage, and need a professional to help restore your property from water damage then you should reach out to the water restoration professionals at SERVPRO of Southeast El Paso/Butterfield. Their water removal professionals provide Advanced Water Inspection, Extraction, and Drying Equipment, and are available 24/7 to attend to your residential or commercial water damage emergencies.


To speak to a water removal professional at SERVPRO of Southeast El Paso/Butterfield, call (915) 234-2679.

SERVPRO of Southeast El Paso/Butterfield provides water damage prevention techniques for typical household sources.

4/8/2022 (Permalink)

Blog Summary: Your washer and other appliances can cause water spills that can damage your property. Here are effective tips to prevent water damage in your home.

Water damage is the second-most commonly reported claim on a homeowner's insurance policy. Many people leave their houses for hours every day. Some travel for days, weeks, or even months for vacations and work.

Consider how you'd feel if you returned home from a weekend getaway or work convention to find water in your basement or water rushing down your stairs with everything soaked. That’s how dangerous water damage can be, which is why it should be taken seriously.

The good news is that there are steps you can take to protect yourself from costly water damage and claims.

The experts at SERVPRO of Southeast El Paso/Butterfield, a leading water damage restoration company in El Paso, have put together the following steps to help prevent water damage to typical household sources.

1. Maintain your appliances

The most prevalent source of water damage in the home is appliances. Check and maintain your appliances for leaks regularly, as directed by the manufacturer. 

Here are some of the common issues with various appliances:

  • Refrigerator: During the summer, your refrigerator is going to produce a lot of moisture. As warm air passes over the condenser coil when the door is opened, moisture accumulates at the bottom and spills out onto the floor.

To prevent this, clean the refrigerator condenser coil before the weather warms up. This will cut your monthly electricity bill while also reducing the possibility of an overflow caused by dirt accumulation.

  • Dishwasher: A malfunctioning or wrongly used dishwasher can cause massive water damage if left for too long. Too much detergent, the wrong sort of detergent, or other factors could cause your dishwasher to leak. Due to the volume, the subsequent water damage is more akin to flood damage.
  • Washing Machine Leaks: A washing machine leak can be a dramatic and costly experience. A water leak is usually caused by a hose connection, gasket, seal, or pump. The machine can also spill a large volume of water if used improperly.
  • Hot Water Heater: Your water heater is amongst the top culprits of water damage in your home. You can avoid leaks and costly repairs to the water heater with a simple investment in an annual examination. As your heater ages, keep an eye out for corrosion and other issues and replace it every 10 years.
  • Air Conditioning: Your air conditioner has most likely kept you warm in the winter and cool in the summer, but it could be a source of water damage if not properly maintained.

The air conditioner removes surplus moisture from the air in your home. However, if the ducts become clogged, moisture will gather inside them. The water then runs down to the floor, causing damage. To avoid water damage, make sure you take good care of your air conditioner and replace the filters regularly.

Other Steps to Take

2. Investigate and repair leaks as soon as possible

If you discover evidence of a leak anywhere in your home, act quickly to investigate. There could be mold or dry rot, mildew, or even structural damage if you don't pay attention to moisture damage or don't do important repairs when they're due.

3. Install water detection gadgets

A water detector is a small electronic gadget with a sensor that detects wetness and sounds an alarm. Its key advantage is that it can detect low moisture levels or slow leaks that go undiscovered most of the time. To avoid major damage and mold growth, place it near water heaters, washing machines, sump pumps, dishwashers, toilets, and others. 

4. Engage the services of a water damage mitigation and restoration company

If you encounter any form of water damage, you need to act as soon as possible. Contact a water damage restoration company like SERVPRO of Southeast El Paso/Butterfield.

SERVPRO is a leading name when it comes to quick and affordable water damage restoration. They have a team of well-trained, equipped, and licensed experts available 24 hours a day, 7 days a week to help you fix your water damage needs and restore your property. 

Call SERVPRO of Southeast El Paso/Butterfield right now at (915) 234-2679 to speak to a water restoration expert.

Water restoration expert outlines the various categories and classes of water damage.

4/8/2022 (Permalink)

Blog Summary: Explaining water damage to an expert is difficult for most people. The expert at SERVPRO explains the various classes and categories of water damage to simplify it for homeowners.

Water damage will only get worse if left unchecked. Every minute you delay, your rug, couch, tables, and even the structure of your home can be impacted by the water.

This is why it’s important to quickly hire a water damage restoration company like SERVPRO of Southeast El Paso/Butterfield to help with the cleaning and restoration of your properties.

However, when you call a professional water restoration service, they will ask you a few questions to help them determine the level of water damage over the phone.

Knowing the various classes and categories of water damage will enable you to quickly explain it to the expert and get the help you need.

SERVPRO of Southeast El Paso/Butterfield explains all you should know about water damage classes and categories.

Different Categories of Water Damage

There are three categories of water damage based on the type of water you’re dealing with. Is it clean water or is the water muddy and dirty?

Category 1 (Clean Water): 

This class of water damage is caused by clean and sanitary water, contains no contaminants at the source, and offers no significant health concerns to you or your family. However, clean water can be easily contaminated when it has left its source for an extended length of time. So it’s important to deal with it swiftly.

Category 2 (Gray Water):

This class of water damage is caused by a high level of contaminated water that’s unsafe for you or your family to touch or consume. This can be due to overflow water from an appliance, aquarium, toilet, or waterbed.

Gray water, like clean water, will go bad and smell bad after a long time. It should be fixed as soon as possible.

Category 3 (Black Water):

This third category is caused by black water that is severely contaminated and potentially harmful to you and your family. It can be water from sewage, water containing germs, viruses, and poisonous organic compounds.

Blackwater, unlike the first two categories, will have a terrible odor and will almost certainly contain toxic or other hazardous substances. When faced with it, it’s most critical to call a water damage restoration company immediately.

Classes of Water Damage Restoration

There are four classes of water damage restoration based on the magnitude of the water damage.

  • Class 1 

You have a class 1 water damage restoration issue if the water only affected a part of the room and only a few things were damaged. There is very little or no moisture on the carpet or cushioning and it barely affected materials with poor permeance like plywood, particleboard, and VCT).

In most cases, only a small amount of extraction time is required to clean and restore the affected items.

  • Class 2

Class 2 water damage affects the entire room, carpet, and cushion. Typically, the water has risen 12 to 24 inches up the walls, and structural materials like plywood, particleboard, and concrete will still be wet.

  • Class 3 

Water damage from above affects the property and structure underneath it. Typically, the water is above the 2-foot level, and your ceilings and walls are soaked. This type of water damage usually involves a water source from above such as a burst pipe in the ceiling. This requires a fast response to remove water and dry with proper evaporation.

  • Class 4 

This is the most critical water damage that has affected materials with very low permeance and porosity, like hardwood, concrete, plaster, brick, stone, and crawlspace. It will require specialized cleaning and should be tackled quickly to prevent structural damage.

Contact the Water Damage Restoration Experts in El Paso

It might be difficult to determine how much water has spilled on your property and whether or not the water is contaminated. The flood damage restoration experts at SERVPRO of Southeast El Paso/Butterfield will quickly contain and assess the damage, determining the type of water damage and the best restoration strategy.

Their team of trained water damage restoration experts is available 24/7 to meet your cleaning and restoration needs in El Paso. They have special tools and equipment that can help you get your property and home back to how they were before.

Contact SERVPRO of Southeast El Paso/Butterfield today at (915) 234-2679 to speak to an expert about your water restoration needs.

How Quickly Should You Address Water Damage?

2/10/2022 (Permalink)

Water Damage is extremely serious and needs to be addressed immediately in your El Paso home. Within minutes, water can spread through your property and saturate everything. This includes walls, floors, upholstery, books, documents, and pictures.

Within 1 to 24 hours your drywall will begin to swell and break down, a musty odor will appear, and metal surfaces will tarnish. Between 48 hours to 1 week, mold will grow and spread, paint will blister, metal will corrode, and doors will begin to warp. After one week the damage will be so serious that the cost and time to restore your home will be astronomical, and the structural safety of the home will pose risks to those who live there.

Because water damage is not uncommon in the El Paso area it is important to familiarize yourself with the below steps on how to mitigate water damage in your home. 

  1. Turn off the electricity to prevent electrical problems. 
  2. Address the source of the water and stop it from flooding your home.
  3. Remove standing water with specialized pumps or vacuums, but you can also do this manually. 
  4. Dry out the remaining water with fans and dehumidifiers to speed the drying process. 
  5. Sanitize affected items based on what type of water it came into contact with. 
  6. Restore items that can be salvaged and replace damaged items to prevent contamination and mold growth.

If the damage is too large for you to handle on your own, know that your local SERVPRO® of Southeast El Paso/Butterfield is available 24/7 to restore your home, personal belongings, and give you back your peace of mind. 

The Water You DON'T See Is The Problem..

2/7/2022 (Permalink)

Even small water damages in your Metairie home have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a serious problem that will affect your property. Our SERVPRO of Southeast El Paso/Butterfield service technicians have the training and equipment to find and dry unseen water before secondary damage occurs. The proper equipment makes a measurable difference in reducing the damage and expense during a fire or water damage event. 

When time matters, technology and equipment must be counted on to work, here are just a few of the tools our technicians use to do their job and restore your property.  

Moisture Sensors are used to detect moisture in carpets, baseboards, and walls. 

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate reading, allowing technicians to monitor the drying process. 

Thermo hygrometers measure temperature and relative humidity. When armed with this information, technicians can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but also to disinfect and deodorize. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

These are just a few pieces of professional-grade equipment that each SERVPRO of Southeast El Paso/Butterfield technician is trained to use to help ensure your property is completely restored.

How To Prevent Flooding Around The Perimeter of Your Home

11/8/2021 (Permalink)

With the unpredictable weather in Texas, by the time lunch rolls around after you have left for the day, your El Paso home can be flooded in a moment’s notice. Switching up the landscaping outside of your home can help reduce flooding outside of your home that could potentially cause indoor flooding. Below are four tips to help plan ahead if a neighbor’s pool floods into your yard or there is a storm surge.

  1. Add Heavier Mulch - Lighter mulch can easily be picked up by water and clog your drains causing a backup of water. Heavier mulch can absorb more water as well as stay in place. Don’t forget to place mulch six inches from the siding of your home so it does not rot your home’s exterior. 
  2. Grow a Garden - Planting native plants and plants with high moisture tolerance will help prevent soil erosion and allow water to drain better. 
  3. Grade your Yard - Sloping the ground around your home will allow water to flow away from your home’s foundation.  
  4. Use Rain Barrels - Rain barrels collect rainwater from downspouts to redirect moisture away from your home. SERVPRO® of Southeast El Paso Tip - use the collected water for both indoor and outdoor plants, or make a birdbath!


After taking measures to help reduce flooding in your yard always double-check your work. Excessive rain or dry spells can cause your landscaping to naturally change and consequently reverting your work. After extreme weather check to see how your drainage methods are doing and adjust accordingly. In the event your home does flood, SERVPRO® of Southeast El Paso/Butterfield is available 24/7 to help minimize damage and salvage the contents of your home.

Can SERVPRO Perform Kitchen Water Removal in Southeast El Paso?

11/2/2021 (Permalink)

24/7 Emergency Water Removal in Southeast El Paso

Kitchens are one of the areas in any home most vulnerable to water damage. A leaky supply line or stripped faucet is all it takes to allow copious amounts of water to seep into under-sink cabinets and flooring.

Homeowners in Southeast El Paso/Butterfield  seeking water removal professionals can contact SERVPRO any time of the day or night, including weekends and holidays, for mitigation and restoration services.

Cabinetry can be a challenge for consumer-grade solutions to successfully clean and dry to completion. SERVPRO uses a combination of tried-and-true techniques and sophisticated technologies to remove water, including:

  • Portable extraction units that lift up to 140 inches of water
  • Rover vacuums, wet/dry vacuums, mops, and squeegees
  • Extraction wands designed to salvage carpet and pad

Cabinets and other kitchen fixtures, like flooring and drywall, are dried with centrifugal air movers and dehumidifiers. Technicians monitor surfaces to ensure that they reach safe moisture levels without further damage from excessive moisture removal.

SERVPRO of Southeast El Paso/Butterfield provides emergency-response water removal when homeowners call (915) 234-2679.

How To Save Water Around The Office | SERVPRO of Southeast El Paso/Butterfield

9/4/2021 (Permalink)

Clean water that is used for human consumption is a non-renewable resource. Keeping our waterways clean as well as conserving water where we can is important to especially during times of drought and during the spring and summer. Check out how to conserve water in your daily life, especially at work!

Indoor Tips 

Bathroom 

  • Replace your showerhead and toilet with a water-efficient model. 
  • Get in the shower as soon as the water becomes warm enough and take short showers. 
  • Turn off the water while you are shaving. Fill the sink with an inch of hot water instead of letting the water run continuously. 
  • Check toilets for leaks. 
  • Don’t waste water when brushing your teeth or washing your hands. Shut off the water until it’s time to rinse. 

Kitchen 

  • Run the dishwasher only when full. This practice will save water, energy, detergent, and money. 
  • Install faucet aerators. 
  • Dry scrape dishes instead of rinsing. Your dishwasher will take care of the rest. 
  • Soak pans rather than scrubbing them with the water running.

Laundry room 

  • Wash only full loads. 
  • Use the lowest water level setting on the washing machine for light or partial loads whenever possible.
  • Use cold water as often as possible to save energy and conserve hot water for uses that cold water cannot serve. 
  • Conventional washing machines can use up to twice as many gallons of water per load compared to high-efficiency machines.

Outdoor Tips

  • Plant water-efficient, well-adapted, and/or native shrubs, trees, and grasses. Choose plants that are drought and heat tolerant and can survive the minimum winter temperatures in your area. 
  • Don’t abuse the benefits of an automatic sprinkler system by over-watering. Set it to provide thorough but infrequent watering. 
  • Check sprinkler heads regularly to make sure they are working properly. 
  • Install rain shut-off devices and adjust sprinklers to eliminate coverage on the pavement.
  • Cover pools and spas. This can save the equivalent of your pool volume each year! 
  • Harvest the rain. Buy a rain barrel or a cistern and collect the water from your gutters to water your plants. 
  • Use your water efficiently. 
  • Don’t waste water by cleaning patios or sidewalks with it; use a broom.
  • Taller grass holds moisture better. Don’t cut more than one-third of its length at one time.
  • Use lots of mulch around your shrubs and trees. It will retain moisture, reduce run-off, moderate soil temperatures, and help with weed control.

Let us know how these tips work for your home or business! 

The Different Types of Flood Water We Work With In Southeast El Paso

6/15/2021 (Permalink)

Category 1: Clean water from a broken pipe or rainwater that has not mixed with contaminants. Saving a carpet damaged by Category 1 water is possible if the carpet has been wet for less than 24-48 hours. Otherwise, the water may “degrade” into Category 2. Professionals can restore both padding and carpet through proper sanitation and remediation procedures. 

Category 2: Greywater which is contaminated and can cause sickness if swallowed or if it touches the body. This includes overflow from washing machines or dishwashers, toilet overflows with no solid matter, broken aquariums, sump pump failures, etc. With this type of loss, the padding needs to be replaced, but the carpet can be salvaged. Not treating a Category 2 loss within 24-48 hours will turn into a Category 3. 

Category 3: Blackwater that’s highly contaminated with pathogens or other harmful agents and materials. Examples include sewage, toilet backflows, flooding from seawater, rivers, streams, and water from hurricanes, storms, or other weather-related events. Cleaning your flooded carpet is nearly impossible if Category 3 water saturated it. 

Every water damage situation is different. So, you cannot know for sure if or when your carpet and pad can be salvaged until you have a professional restoration company inspect the carpeting. 

Also, the faster you report the disaster, the lower the costs will be. If you’re dealing with a flooded carpet problem, contact us today!

How Laundry Can Cause Water and Fire Damage

2/9/2021 (Permalink)

Laundry is not one of those things to set and forget. Most of us throw in the clothes to the washer and dryer and go out to run errands, but within minutes of leaving, your home can be flooded or in flames from the washer or dryer. 

The washing machine in your home has many points where it can cause a flood. The machine's water line can break or starts leaking. Another possibility is the hose hooked up to your washer can actually become detached due to the shaking and shifting of the machine. 

The dryer on the other hand can cause a fire disaster. Fires can easily start from clogged lint in your dryer vent. According to the US Fire Administration, 2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss. Clean your lint catcher each load, and clean your vent pipe yearly. 

SERVPRO of Southeast El Paso specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. We are available 24/7 to help restore your laundry room or property. Don't forget February 10th is Home Warranty Day. Be sure to review your policy!

Look For These Signs of Water Damage in Your Commercial Building

2/4/2021 (Permalink)

Commercial water damage can be problematic because you need to stop business to get the issue rectified. Once you notice the first signs of water damage, call SERVPRO of Southeast El Paso as soon as possible. 

If you start to see bulging, spalling, or cracking these are signs of an exterior leak. Once water has leaked past the mortar joints, it can wear away at the masonry. After water has begun corroding the steel beneath, this damage will become much worse as a result of rust jacking.

If you see rust, chances are you missed the intial water infiltration. Rust can often be seen in concrete structures because of its light color.  Water is causing the corrosion of the steel, which leaves a stain on the masonry surface.

If the water damage has crept its way inside, you will start to notice mold and a musty odor. Mold can spread quickly and can cause health problems for your employees or customers.

Other interior signs that can tip you off to a water leak are staining on interior walls and ceilings. Drywall may begin to crack and wallpaper can begin to peel while the water is saturating your area. Ceiling tiles can also get bubbles or rust stains.

At SERVPRO of Southeast El Paso, we help restore and rehabilitate your commercial properties. Even if water damage does happen we can always make it "Like it never even happened."

Sneaky Places Mold Can Hide in Your Home

11/6/2020 (Permalink)

Some places in your home are unassuming for mold growth, but due to the moisture left over that we don’t even realize most times, mold can easily grow.  This growth can upset your health, your home's value if it spreads, and it is an eye sore to look at.

Potted Plants

Many of us have become plant parents during quarantine, but did you know that potted plants are a breeding ground for growth? When you overwater your plants and the water sits where the sun doesn't shine, microbial growth can form.

Your Appliances

Your washing machine, and dishwasher are susceptible to mold growth due to the leftover moisture. You should check your appliances monthly for any new growth. This includes under any rubber seals, and behind the units as well.

Your Toothbrush Holder

While we replace our toothbrush every couple of months, your toothbrush holder is often neglected. Water that drips down your toothbrush along with the moisture from your shower and the germs from your mouth makes it a perfect location for mold growth. Make sure to wash your toothbrush holder with soap and water every few months (or more)!

Outdoor Rugs and Floor mats

Underneath floor mats it is dark, and constantly wet from rain, mud, and tracking dirt onto the mat. You should consider hosing down your outdoor mats every so often, and allowing them to completely dry to avoid any mold buildup. Any buildup can be tracked into your home and quickly spread.

Call us for any suspected growth, and we will walk you through the remediation process!

Leaky Windows?

11/3/2020 (Permalink)

Window with water leaking in What to Do if There Is a Water Leak Around a Window

The natural elements can wear down the integrity of a home. Over time, the homeowner may notice leakage around a window, which can possibly result in wood rot, mold and water damage. The longer the leak is left unaddressed, the more the repairs will cost.

Locate the Problem

Even a slow drip can mean that more water is sitting inside of the wall. Once a homeowner notices moisture trickling from a window when it rains, the first step is to carefully look at the wall around the area to find the source of the leak. However, thanks to gravity, appearances can be deceiving; liquid may pool in one place, but that place is not always the leak's origin.

Two common problem areas are the edge and the rubber seal. The gap between the edge and the surrounding wall is usually sealed with caulk. Eventually, the caulk dries out and begins to peel and chip. Like caulk, the rubber seal situated between the panes and frame can ultimately dry out, creating rips in the rubber.

Gauge the Severity of Damage

Depending on the severity of the damage, the window may need to be replaced. A replacement is usually warranted when decaying or softness is found on nearby surfaces. However, even if the surrounding surfaces seem to be structurally sound, the homeowner should not just re-caulk the gaps without getting an expert's opinion on the full extent of the damage.

SERVPRO® of Southeast El Paso/Butterfield Can Help

A specialist at SERVPRO® of Southeast El Paso/Butterfield can determine whether any ceiling tiles or drywall have sustained damage. After he assesses the situation, the restoration technician will give the homeowner the best remediation option to make the damage disappear. By acting quickly, the homeowner can prevent expensive repairs in the future. SERVPRO® of Southeast El Paso/Butterfield is always ready to help the residents of El Paso and the city's surrounding communities solve their water damage problems.

How Landscaping Can Help Minimize Flooding

9/4/2020 (Permalink)

With the unpredictable weather in Southeast El Paso/Butterfield by the time lunch rolls around after you have left for the day, your Texas home can be flooded in a moment’s notice. Switching up the landscaping outside of your home can help reduce flooding outside of your home that could potentially cause indoor flooding. Below are four tips to help plan ahead if a neighbor’s pool floods into your yard or there is a storm surge.

  1. Add Heavier Mulch - Lighter mulch can easily be picked up by water and clog your drains causing a backup of water. Heavier mulch can absorb more water as well as stay in place. Don’t forget to place mulch six inches from the siding of your home so it does not rot your home’s exterior. 
  2. Grow a Garden - Planting native plants and plants with high moisture tolerance will help prevent soil erosion and allow water to drain better. 
  3. Grade your Yard - Sloping the ground around your home will allow water to flow away from your home’s foundation.  
  4. Use Rain Barrels - Rain barrels collect rainwater from downspouts to redirect moisture away from your home. SERVPRO® Tip - use the collected water for both indoor and outdoor plants, or make a birdbath!


After taking measures to help reduce flooding in your yard always double-check your work. Excessive rain or dry spells can cause your landscaping to naturally change and consequently reverting your work. After extreme weather check to see how your drainage methods are doing and adjust accordingly. In the event your home does flood, SERVPRO® of Southeast El Paso / Butterfield is available 24/7 to help minimize damage and salvage the contents of your home.

Signs of a Water Damaged Ceiling

9/4/2020 (Permalink)

A water damaged ceiling is unsightly and dangerous. Before you can repair the ceiling you must locate the issue that is causing the water damage first. If you repair the ceiling without fixing any underlying issues you are asking for a repeat situation. If you plan to locate the source of the problem yourself, be sure to shut off the electricity and water flow in your home.

Telltale Signs of Water Damage

“Sweat” stains - 

If it looks like there is a darker shade of your paint on your ceiling, you most likely have the start of a water leak. This causes a sweat-like appearance on your ceiling and you should take action before it gets worse.

Water stains - 

Usually brown in color, water stains mean there is a leak or there was a leak. Regardless of how big or small, the water stain is, the leak should be located and stopped. Water stains will usually happen from a leaky roof, overflowing of sinks, tubs, and toilets on the second floor, and cracked pipes.

Ceiling Bubbles - 

If you notice your ceiling swelling or bubbling, there is a buildup of moisture in the drywall. If this is not taken care of the ceiling can collapse, causing a dangerous and messy situation. It may seem like a good idea to poke the bubble, but there can be more water than expected, so it is best to let the professionals take care of it. 

Mold Growth: 

If you see mold, you can be sure you have water damage, which is why it must be addressed immediately. Mold is extremely dangerous and within 48 hours it can grow and spread, to other parts of the home. 

While you wait for SERVPRO of Southeast El Paso/Butterfield to arrive to mitigate and restore your water damaged home, you can read our process for mitigation here.

Water Strikes Fast But So Do We!

2/11/2020 (Permalink)

Flooded room with rubber duck SERVPRO® of Southeast El Paso/Butterfield removing standing water first priority when beginning the water damage restoration process.

SERVPRO® of Southeast El Paso/Butterfield to Contact Us Immediately Upon Discovering a Water Leak for Fast Mitigation

Sometimes water emergencies are splashy affairs, with dramatic breaks in water mains or flooding from appliances in your  home. More frequently seemingly minor leaks or loose connections in plumbing slowly create severe water damage scenarios. The skilled water damage technicians on our crews know how to mitigate the loss no matter what the cause.

When plumbing fails in a residence, the resulting water damage can be a build up of days, weeks, or years of obscured drips or seepage. The compromised pipes and fixtures and the resultant damage may remain hidden for a time, but eventually, the harm done makes itself known. Drywall crumbles, flooring warps or buckles, and microbial growth can become evident. Our highly-qualified water damage restoration experts employ effective strategies mastered in IICRC courses to reverse and resolve the problems.
 
Assessment of the damage is the first task undertaken. Water can take unexpected paths, and SERVPRO® of Southeast El Paso/Butterfield crews investigate the evidence observable thoroughly so that we address all the aspects of the incursions. If necessary, we remove sections of drywall or pull off the kick plates beneath cabinets to expose the damage. Our employees employ moisture meters and infrared scanning devices to scope out the area, including locating hidden caches of water that collected between walls, under floors, and above ceilings.
 
We operate powerful wet vacuums to extract the water puddled or soaked into porous furnishings like carpeting or upholstery. Then we use the moisture baselines measure by electronic meters to determine drying goals aimed at reducing moisture to normal levels in structural components and fixtures.SERVPRO® of Southeast El Paso/Butterfield crew members position air movers and dehumidifiers to achieve the drying goals, adding heat to create the balance needed to move moisture out of saturated items.
 
Throughout the water damage mitigation process SERVPRO® of Southeast El Paso/Butterfield technicians are on the lookout for secondary issues such as microbial growth. Water intrusions that exist more than 24 to 48 hours provide mold spores the fuel needed to grow and multiply into full-blown colonies, often hidden with the slow leaks.
 
Of course, we also arrange for repair or replacement of the plumbing fittings that were the source of the water damage. SERVPRO® of Southeast El Paso/Butterfield recommends inspection of pipes on a regular basis to ensure no further water damage in your home.
 
SERVPRO® of Southeast El Paso/Butterfield offers full-service water damage mitigation, including water removal and structural drying. Call us at: (915)-234-2679 as soon as the water incursion is noted for an experienced production team member to conduct an assessment.

Put Your Mind At Ease and Call The Professionals of El Paso/Butterfield

2/11/2020 (Permalink)

Flooded hallway If you are dealing with water intrusion in your home, contact El Paso/Butterfield (915)-234-2679

Performing a water cleanup in El Paso takes much than just a large Water-Vac and a push broom, however. SERVPRO® teams have to identify the category of water that floods a home to determine the cleaning method and what precautions they need to take to keep our technicians and the homeowner safe. 

 
Category One is Clean Water. It does not contain waste products. Burst pipes, leaking faucets, and some failing appliances are the usual sources of clean water. Natural disasters can damage roofs and expose homes to rain and snow. This category presents minimal health risks during removal and requires no special requirements for cleanup. If the water flowed over the soil before entering the home, however, it is not considered clean water. As a caveat, if rainwater intruding through the attic soaks through insulation and items, it is not clean water. 
 
Category Two is Gray Water. It is water that was used but does not contain human waste. This category includes water from an overflowing washer that drops detergent-filled water on the floor. An overflowing toilet with no solid waste also is included in this category. Gray water is not a vector for spreading disease, but people can become sick by touching it, drinking it, or walking through it without protective footwear. Carpet soaked in gray water needs thorough cleaning for restoration and furniture needs to be sprayed or wiped down with an anti-bacterial cleaner. 
 
Category Three is Black Water. This unsanitary water often contains human waste and presents a health threat to anyone who comes in contact with it. SERVPRO® technicians wear protective gear while removing it from each home. Before starting removal, our teams also spray the surfaces with anti-bacterial and anti-fungal cleaners to reduce the risk. They treat all floodwater as black water since it is impossible to know what it traveled through before it entered a home. Team leaders dispose of carpets soaked in Black Water and only recommend attempting to clean high-value rugs since technicians can lift them from the floor and soaked them in a biocide solution that kills all living organisms. 

If you have any concerns or experience water damage yourself call us at (915)-234-2679

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